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Dell Dimension 9150 Owner's Manual

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See also: Service Manual , Setup Manual
CD or DVD eject button
CD or DVD activity light
FlexBays (2) for optional
floppy drive or optional
Media Card Reader
microphone connector
headphone connector
diagnostic lights
hard-drive activity light
power button
USB 2.0 connectors (2)
Model DCTA
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m
Dell™ Dimension™ 9150
Owner's Manual
Service Tag
cover latch release
power connector
sound-card connectors (5)
network adapter
USB 2.0 connectors (5)
card slots for
PCI Express x1 (1), PCI Express x16 (1),
PCI Express x4 (1), PCI (3)

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Summary of Contents for Dell Dimension 9150

  • Page 1 Dell™ Dimension™ 9150 Owner’s Manual Service Tag cover latch release CD or DVD eject button CD or DVD activity light FlexBays (2) for optional floppy drive or optional Media Card Reader microphone connector headphone connector diagnostic lights hard-drive activity light power button USB 2.0 connectors (2)
  • Page 2 Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, DellNet, and PowerConnect are trademarks of Dell Inc.; Intel and Pentium, and Intel SpeedStep are registered trademarks of Intel Corporation; Microsoft, Windows, and Outlook are registered trademarks of Microsoft Corporation.

  • Page 3: Table Of Contents

    Contents Finding Information ....... . Setting Up and Using Your Computer .
  • Page 4 Hyper-Threading ....... . . About Your RAID Configuration ......RAID Level 0 Configuration .
  • Page 5 ....Using Dell PC Restore by Symantec ....
  • Page 6 Removing the Computer Cover ......Inside View of Your Computer ......System Board Components .
  • Page 7 ....... Dell Technical Support Policy (U.S. Only) ....
  • Page 8 Contents...

  • Page 9: Finding Information

    Finding Information What Are You Looking For? Find it Here • Warranty information Dell™ Product Information Guide • Terms and Conditions (U.S. only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement NOTE: This document is available as a PDF at support.dell.com.
  • Page 10 • Microsoft Windows License Label These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support.
  • Page 11 • Community — Online discussion with other Dell Corporate, government, and education customers customers can also use the customized Dell Premier Support website • Upgrades — Upgrade information for components, such at premier.support.dell.com. The website may not be as memory, the hard drive, and the operating system available in all regions.
  • Page 12 What Are You Looking For? Find it Here • How to use Windows XP Windows Help and Support Center • Documentation for my computer Click the Start button and click Help and Support. • Documentation for devices (such as a modem) Type a word or phrase that describes your problem and click the arrow icon.

  • Page 13: Setting Up And Using Your Computer

    Setting Up and Using Your Computer Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer. See the documentation that came with the printer for setup information, including how to: • Obtain and install updated drivers •...

  • Page 14: Connecting A Usb Printer

    Connecting a USB Printer NOTE: You can connect USB devices while the computer is turned on. 1 Complete the operating system setup, if you have not already done so. 2 Install the printer driver if necessary. See the documentation that came with your printer. 3 Attach the USB printer cable to the USB connectors on the computer and the printer.

  • Page 15: Setting Up Your Internet Connection

    If you are using a dial-up connection, connect a telephone line to the modem connector on your computer and to the telephone wall jack before you set up your Internet connection. If you are using a DSL or cable modem connection, contact your ISP for setup instructions. Setting Up Your Internet Connection To set up an AOL or MSN connection: 1 Save and close any open files, and exit any open programs.

  • Page 16: Playing Cds And Dvds

    Playing CDs and DVDs NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer when you are playing CDs or DVDs. 1 Press the eject button on the front of the drive.

  • Page 17: Adjusting The Volume

    Eject Go to the next track A DVD player includes the following basic buttons: Stop Restart the current chapter Play Fast forward Pause Fast reverse Advance a single frame while in pause mode Go to the next title or chapter Continuously play the current title or chapter Go to the previous title or chapter Eject...

  • Page 18: Adjusting The Picture

    (combo) drive. NOTE: The types of CD or DVD drives offered by Dell may vary by country. The following instructions explain how to make an exact copy of a CD or DVD. You can also use Sonic DigitalMedia for other purposes, such as creating music CDs from audio files stored on your computer or backing up important data.

  • Page 19: Using Blank Cds And Dvds

    3 To copy the CD or DVD: • If you have one CD or DVD drive, ensure that the settings are correct and click the Disc Copy button. The computer reads your source CD or DVD and copies the data to a temporary folder on your computer hard drive.

  • Page 20: Helpful Tips

    Media Type Read Write Rewritable DVD-R DL Maybe DVD-RAM Maybe Helpful Tips ® ® • Use Microsoft Windows Explorer to drag and drop files to a CD-R or CD-RW only after you start Sonic DigitalMedia and open a DigitalMedia project. •...

  • Page 21: Connecting Two Monitors

    For information on installing a Media Card Reader, see "Installing a Media Card Reader" on page 101. Memory Stick (MS/MS Pro) xD-Picture Card and SmartMedia (SMC) CompactFlash Type I and II (CF I/II) and MicroDrive Card SecureDigital Card (SD)/ MultiMediaCard (MMC) To use the Media Card Reader: 1 Check the media or card to determine the proper orientation for insertion.

  • Page 22: Connecting Two Monitors With Vga Connectors

    If you purchased a graphics card that supports dual monitors, follow these instructions to connect and enable your monitors. The instructions tell you how to connect either two monitors (each with a VGA connector), one monitor with a VGA connector and one monitor with a DVI connector, or a TV. Connecting Two Monitors With VGA Connectors 1 Follow the procedures in "Before You Begin"...

  • Page 23: Connecting A Tv

    Connecting a TV NOTE: To connect a TV to your computer, you must purchase an S-video cable, which is available at most consumer electronics stores. An S-video cable is not included with your computer. 1 Follow the procedures in "Before You Begin" on page 63. 2 Connect one end of the S-video cable to the TV-OUT connector on the back of the computer.

  • Page 24: Network Setup Wizard

    network adapter network device connector network adapter connector on computer network cable Network Setup Wizard ® ® The Microsoft Windows XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office.

  • Page 25: Standby Mode

    Because hibernate mode requires a special file on your hard drive with enough disk space to store the contents of the computer memory, Dell creates an appropriately sized hibernate mode file before shipping the computer to you. If the computer’s hard drive becomes corrupted, Windows XP recreates the hibernate file automatically.
  • Page 26 3 Under or pick a Control Panel icon, click Power Options. 4 Define your power settings on the Power Schemes tab, Advanced tab, and Hibernate tab. Power Schemes Tab Each standard power setting is called a scheme. If you want to select one of the standard Windows schemes installed on your computer, choose a scheme from the Power schemes drop-down menu.

  • Page 27: Ieee 1394

    You can enable or disable Hyper-Threading through system setup. For more information on accessing system setup, see page 114. For more information on Hyper-Threading, search the Knowledge Base on the Dell Support website at support.dell.com. Setting Up and Using Your Computer...

  • Page 28: About Your Raid Configuration

    This section provides an overview of the RAID configuration that you might have selected when you purchased your computer. Although several RAID configurations are available, Dell offers either a RAID level 0 configuration or a RAID level 1 configuration for its Dimension™...

  • Page 29: Raid Level 1 Configuration

    NOTICE: Because RAID level 0 configurations provide no data redundancy, if one drive fails, then the data on the other drive is also inaccessible. Therefore, ensure that you perform regular backups when you use a RAID level 0 configuration. RAID Level 1 Configuration RAID level 1 uses a data-redundancy storage technique known as "mirroring."...

  • Page 30: Configuring For Raid Using The Intel Raid Option Rom Utility

    and the Intel Matrix Storage Console. Both methods require that you set your computer to RAID-enabled mode before starting any of the RAID configuration procedures in this document. Setting Your Computer to RAID-Enabled Mode 1 Enter system setup (see page 113). 2 Press the up- and down-arrow keys to highlight Drives, and press <Enter>.
  • Page 31 8 Select the desired capacity for the volume, and press <Enter>. The default value is the maximum available size. 9 Press <Enter> to create the volume. 10 Press <y> to confirm that you want to create the RAID volume. ® 11 Confirm that the correct volume configuration is displayed on the main Intel RAID Option ROM utility screen.

  • Page 32: Configuring For Raid Using The Intel ® Application Accelerator

    4 Press <y> to confirm the deletion of the RAID volume. 5 Press <Esc> to exit the Intel RAID Option ROM utility. ® Configuring for RAID Using the Intel Application Accelerator If you already have one hard drive with the operating system installed on it, and you want to add a second hard drive and reconfigure both drives into a RAID volume without losing the existing operating system and any data, you need to use the migrating option (see "Migrating to a RAID Level 0 Configuration"...
  • Page 33 NOTE: If you do not see an Actions menu option, you have not yet set your computer to RAID-enabled mode (see page 30). 3 On the Actions menu, select Create RAID Volume to launch the Create RAID Volume Wizard. 4 Click Next at the first screen. 5 Confirm the volume name, select RAID 1 as the RAID level, and then click Next to continue.
  • Page 34 6 From the drop-down box, select RAID 0 as the RAID level. NOTE: Select the strip size closest to the size of the average file you want to store on the RAID volume. If you do not know the average file size, choose 128 KB as your strip size. 7 Select the appropriate strip size from the drop-down box, and then click Next.

  • Page 35: Understanding Intel ® Viiv™ Technology (Optional)

    Creating a Spare Hard Drive A spare hard drive may be created with a RAID level 1 configuration. The spare hard drive will not be recognized by the operating system, but you will be able to see the spare drive from within Disk Manager or the Intel RAID Option ROM utility.

  • Page 36: Using Intel ® Viiv™ Quick Resume Technology (Optional)

    ® Using Intel Viiv™ Quick Resume Technology (Optional) When running in the Intel Viiv Quick Resume Technology (QRT) mode, your power button is used as a quick on/off feature. Pressing the power button once causes the display to go blank and the audio to mute.

  • Page 37: Solving Problems

    — If you have to repeatedly reset time and date information after turning on the computer, or if an incorrect time or date displays during start-up, replace the battery (see page 106). If the battery still does not work properly, contact Dell (see page 126). Solving Problems...

  • Page 38: Drive Problems

    Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. ® ® N S U R E T H A T I C R O S O F T I N D O W S R E C O G N I Z E S T H E D R I V E —...

  • Page 39: Hard Drive Problems

    Problems writing to a CD/DVD-RW drive L O S E O T H E R P R O G R A M S — The CD/DVD-RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the CD/DVD-RW.
  • Page 40 H E C K T H E T E L E P H O N E L I N E C O N N E C T I O N — H E C K T H E T E L E P H O N E J A C K —...

  • Page 41: Error Messages

    If so, run the program that you want to use first. P E R A T I N G S YS T E M N O T F O U N D — Contact Dell (see page 126). Solving Problems...

  • Page 42: Media Card Reader Problems

    Media Card Reader Problems O D R I V E L E T T E R I S A S S I G N E D — When Microsoft Windows XP detects the Media Card Reader, the device is automatically assigned a drive letter as the next logical drive after all other physical drives in the system.

  • Page 43: Lockups And Software Problems

    Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. The computer does not start up H E C K T H E I A G N O S T I C I G H T S —...

  • Page 44: A Program Is Designed For An Earlier Windows Operating System

    A program is designed for an earlier Windows operating system U N T H E R O G R A M O M P A T I B I L I T Y I Z A R D — The Program Compatibility Wizard configures a program so it runs in an environment similar to non-Windows XP operating system environments.

  • Page 45: Memory Problems

    • Run the Dell Diagnostics (see page 56). F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S —...

  • Page 46: Network Problems

    E S T A R T T H E C O M P U T E R — Simultaneously press <Ctrl><Esc> to display the Start menu. Type u, press the keyboard arrow keys to highlight Shut down or Turn Off, and then press <Enter>. After the computer turns off, reconnect the mouse cable as shown on the on the setup diagram for your computer.

  • Page 47: Power Problems

    F T H E P O W E R L I G H T I S G R E E N A N D T H E C O M P U T E R I S N O T R E S P O N D I N G — See "Dell Diagnostics"...

  • Page 48: Printer Problems

    Printer Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your printer, contact the printer’s manufacturer. H E C K T H E P R I N T E R D O C U M E N T A T I O N —...

  • Page 49: Sound And Speaker Problems

    E S T A R T T H E C O M P U T E R A N D T R Y T H E S C A N N E R A G A I N H E C K T H E C A B L E C O N N E C T I O N S —...

  • Page 50: No Sound From Headphones

    E S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp. L I M I N A T E P O S S I B L E I N T E R F E R E N C E —...

  • Page 51: If The Screen Is Difficult To Read

    E S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp. H E C K T H E D I A G N O S T I C L I G H T S —...
  • Page 52 Solving Problems...

  • Page 53: Troubleshooting Tools

    A possible processor failure has occurred. If the problem persists, contact Dell (see page 126). Memory modules are detected, but a • If you have two or more memory memory failure has occurred.
  • Page 54 • If the problem still exists, install a graphics card that you know works and restart the computer. • If the problem persists, contact Dell (see page 126). A possible floppy drive or hard drive Reseat all power and data cables and failure has occurred.
  • Page 55 (see page 113) to make sure the boot sequence is correct for the devices installed on your computer. • If the problem persists, contact Dell (see page 126). All four diagnostic lights display solid None.

  • Page 56: Dell Diagnostics

    If you cannot resolve the error condition, contact Dell (see page 126). NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.

  • Page 57: Drivers

    Parameters Allows you to customize the test by changing the test settings. 4 Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. Drivers What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard.

  • Page 58: Identifying Drivers

    Reinstalling Drivers NOTICE: The Dell Support website at support.dell.com provides approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version.

  • Page 59: Resolving Software And Hardware Incompatibilities

    • Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer. Use PC Restore only if System Restore did not resolve your operating system problem.

  • Page 60: Using Microsoft Windows Xp System Restore

    NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Creating a Restore Point 1 Click the Start button and click Help and Support.

  • Page 61: Using Dell Pc Restore By Symantec

    Dell PC Restore by Symantec is not available in all countries or on all computers. Use Dell PC Restore by Symantec only as the last method to restore your operating system. PC Restore restores your hard drive to the operating state it was in when you purchased the computer.
  • Page 62 NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer’s operating system. Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer.

  • Page 63: Removing And Installing Parts

    You have performed the steps in "Turn Off Your Computer" and "Before Working Inside Your Computer." • You have read the safety information in your Dell™ Product Information Guide. • A component can be replaced by performing the removal procedure in reverse order.

  • Page 64: Before Working Inside Your Computer

    NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself.

  • Page 65: Front View Of The Computer

    Front View of the Computer cover latch release Use this latch to remove the cover. See "Removing the Computer Cover" on page 68. CD or DVD activity light The drive light is on when the computer reads data from the CD or DVD drive.
  • Page 66 Use the microphone connector to attach a personal computer microphone for voice or musical input into a sound or telephony program. Service Tag Used to identify your computer when you access the Dell Support website or call technical support. Removing and Installing Parts...

  • Page 67: Back View Of The Computer

    Back View of the Computer power connector Insert the power cable. sound card connectors (5) • Line-in connector — Use the blue line-in connector to attach a record/playback device such as a cassette player, CD player, or VCR. • Line-out connector — Use the green line-out connector to attach headphones and most speakers with integrated amplifiers.

  • Page 68: Removing The Computer Cover

    network connector To attach your computer to a network or broadband device, connect one end of a network cable to either a network jack or your network or broadband device. Connect the other end of the network cable to the network connector on your computer.
  • Page 69 cover latch release computer cover back of computer hinge tabs (3) 5 Locate the three hinge tabs on the bottom edge of the computer. 6 Grip the sides of the computer cover and pivot the cover up. 7 Lift the cover away and set it aside in a secure location. Removing and Installing Parts...

  • Page 70: Inside View Of Your Computer

    Inside View of Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. power supply system board CD or DVD drive *floppy drive hard drive *may not be present on all computers Removing and Installing Parts...

  • Page 71: System Board Components

    System Board Components memory module battery socket memory fan connectors (BATTERY) connector front panel I/O (1, 2, 3, 4) connector processor power main power connector connector IDE drive connector processor and heat sink connector SATA connectors (4) (SATA0, SATA1, SATA2, SATA3) clear CMOS jumper...

  • Page 72: Memory

    Memory You can increase your computer memory by installing memory modules on the system board.For information on the type of memory supported by your computer, see "Specifications." Memory Overview • Memory modules should be installed in pairs of matched memory size, speed, and technology. If the memory modules are not installed in matched pairs, the computer will continue to operate, but with a slight reduction in performance.
  • Page 73 Dell. If possible, do not pair an original memory module with a new memory module. Otherwise, your computer may not start properly. You should install your original memory modules in pairs either in connectors DIMM_1 and DIMM_2 or connectors DIMM_3 and DIMM_4.

  • Page 74: Installing Memory

    Installing Memory CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer.
  • Page 75 5 Align the notch on the bottom of the module with the crossbar in the connector. notch notches memory module memory module cutouts (2) cutouts (2) crossbars crossbar notches memory module cutouts (2) crossbars NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you apply equal force to each end of the module.

  • Page 76: Removing Memory

    You can do so by touching an unpainted metal surface on the computer. Your Dell™ computer provides the following slots for PCI and PCI Express cards: • Three PCI card slots •...

  • Page 77: Pci Cards

    If you are installing or replacing a PCI Express card, see "Installing a PCI Express Card" on page 82. Installing a PCI Card NOTE: Dell offers an optional customer kit for Audigy II and IEEE 1394 PCI add-in-cards that includes a front-mounted IEEE 1394 connector. 1 Follow the procedures in "Before You Begin" on page 63.
  • Page 78 3 Push the two release tabs on the card retention door from the inside to pivot the door open. Because the door is captive, it will remain in the open position. release tab card retention mechanism card retention door 4 If your computer includes a card retention mechanism, to secure the x16 card in place from the top: Pivot the mechanism upward and gently press the release tab downward to release the mechanism from the two tab slots holding it in place.
  • Page 79 CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards. 8 Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot.
  • Page 80 2 Remove the computer cover (see page 68). 3 If you are removing the card permanently, install a filler bracket in the empty card-slot opening. If you need a filler bracket, contact Dell (see page 126). Removing and Installing Parts...

  • Page 81: Pci Express Cards

    NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer. NOTICE: To connect a network cable, first plug the cable into the network device and then plug the cable into the computer.
  • Page 82 Installing a PCI Express Card 1 Follow the procedures in "Before You Begin" on page 63. release tabs (2) card retention *lever on chassis wall door alignment bar alignment guide filler bracket *may not be present on all computers 2 If present on your computer, rotate the lever on the chassis wall upward. 3 Push the two release tabs on the card retention door toward each other and pivot the door open.
  • Page 83 release tab card retention mechanism* card retention door *"piano" bracket *may not be present on all computers 4 If your computer includes a card retention mechanism: Pivot the mechanism upward and gently squeeze in on the sides to release the mechanism from the two tab slots holding it in place.
  • Page 84 7 Pull the securing tab, grasp the card by its top corners, and then ease it out of its connector. PCI Express x1 PCI Express card x16 card securing tab PCI Express x1 card slot PCI Express x16 card slot 8 Prepare the card for installation.
  • Page 85 11 Ensure that: • The tops of all cards and filler brackets are flush with the alignment bar. • The notch in the top of the card or filler bracket fits around the alignment guide. 12 If you removed a card retention mechanism, snap it into place, securing the x16 PCI-E card. release tab card retention mechanism* card...
  • Page 86 15 If you installed an add-in network adapter and want to disable the integrated network adapter: Enter system setup select Integrated NIC Controller, and then change the setting to Off. Connect the network cable to the add-in network adapter’s connectors. Do not connect the network cable to the integrated connector on the back panel.
  • Page 87 4 Push the two release tabs on the card retention door toward each other and pivot the door open. Because the door is captive, it will remain in the open position. card retention release tab card retention mechanism door *"piano" bracket *may not be present on all computers 5 If your computer includes a card retention mechanism, to remove the x16 card: Pivot the mechanism upward and gently squeeze in on the sides to release the...
  • Page 88 7 If you are removing the card permanently, install a filler bracket in the empty card-slot opening. If you need a filler bracket, contact Dell (see page 126). NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer.

  • Page 89: Drive Panels

    Drive Panels CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover. Removing the Drive Panel 1 Follow the procedures in "Before You Begin"...

  • Page 90: Removing The Drive-Panel Insert

    3 Push from the inside and pivot the drive panel to the left to release the panel from its side hinges. 4 Set the drive panel aside in a secure location. Removing the Drive-Panel Insert drive-panel insert tab drive panel drive-panel insert 1 Turn the drive panel sideways and find the tip of the drive-panel insert tab that latches over a tab on the right side of the drive panel.

  • Page 91: Replacing The Drive Panel

    1 Slide the tab on the left side of the drive-panel insert under the center drive panel tab. 2 Rotate the drive-panel insert into place and snap the drive-panel insert tab over the corresponding tab on the drive panel. 3 Ensure that the drive-panel insert is correctly seated in the drive panel. Replacing the Drive Panel 1 Follow the procedures in "Before You Begin"...

  • Page 92: Drives

    Drives Your computer supports: • Two hard drives (Serial ATA) • Two FlexBay drives (can contain an optional floppy drive or optional Media Card Reader) • Two CD or DVD drives General Installation Guidelines Connect hard drives to the connector labeled "SATA" and connect CD/DVD drives to the connector labeled “IDE".

  • Page 93: Removing A Hard Drive

    NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as a foam pad, that will sufficiently cushion it. 1 If you are replacing a hard drive that contains data you want to keep, back up your files before you begin this procedure.

  • Page 94: Installing A Hard Drive

    Installing a Hard Drive 1 Unpack the replacement hard drive, and prepare it for installation. 2 Check the documentation for the drive to verify that the drive is configured for your computer. 3 If your replacement hard drive does not have the hard drive bracket attached, remove the bracket from the old hard drive by unsnapping it from the drive.

  • Page 95: Adding A Second Hard Drive

    NOTICE: To connect a network cable, first plug the cable in to the network wall jack and then plug the cable in to the computer. 9 Connect your computer and devices to electrical outlets, and turn them on. See the documentation that came with the hard drive for instructions about installing any software required for the operation of the hard drive.

  • Page 96: Floppy Drive

    8 Check all connectors to be certain that they are properly cabled and firmly seated. 9 Replace the computer cover (page 107). NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
  • Page 97 power cable floppy drive cable sliding plate sliding plate lever floppy drive 5 Pull the sliding plate to the right and hold in place. 6 Slide the floppy drive out of the floppy drive bay. Removing and Installing Parts...

  • Page 98: Installing A Floppy Drive

    8 Enter system setup (see page 114) and select the appropriate Diskette Drive option. 9 Verify that your computer works correctly by running the Dell Diagnostics (see page 56). Removing and Installing Parts...

  • Page 99: Media Card Reader

    Media Card Reader For information on using the Media Card Reader, see "Using a Media Card Reader (Optional)" on page 20. Removing a Media Card Reader CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
  • Page 100 5 Disconnect the USB cable on the back of the Media Card Reader to the front panel USB connector on the system board (see page 71) and route the cable through the clip on the shroud. sliding plate lever sliding plate *Media Card Reader Not present on all computers.

  • Page 101: Installing A Media Card Reader

    Installing a Media Card Reader CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer chassis.

  • Page 102: Cd/Dvd Drive

    7 Connect the FlexBay USB cable to the back of the Media Card Reader and to the Media Card Reader connector on the system board (see page 71). USB cable *Media Card Reader Not present on all computers. 8 Insert the Media Card Reader into the bay and slide the drive in to seat it in the computer. 9 Route the USB cable through the cable routing clip.

  • Page 103: Removing A Cd/Dvd Drive

    Removing a CD/DVD Drive 1 Follow the procedures in "Before You Begin" on page 63. 2 Remove the computer cover (see page 68). 3 Disconnect the power cable from the back of the drive and the CD/DVD drive cable from the back of the drive and the system board.

  • Page 104: Installing A Cd/Dvd Drive

    4 Slide the drive release mechanism to the right to release the shoulder screw and slide the drive out to remove it from the drive bay. Installing a CD/DVD Drive 1 If you are installing a new drive, unpack the drive and prepare it for installation. Check the documentation that accompanied the drive to verify that the drive is configured for your computer.
  • Page 105 See the documentation that came with the drive for instructions on installing any software required for drive operation. 9 Enter system setup (see page 114) and select the appropriate Drive option. 10 Verify that your computer works correctly by running the Dell Diagnostics (see page 56). Removing and Installing Parts...

  • Page 106: Battery

    Battery Replacing the Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components. You can do so by touching an unpainted metal surface on the computer.

  • Page 107: Replacing The Computer Cover

    battery battery socket 7 Replace the computer cover. NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 8 Connect your computer and devices to electrical outlets, and turn them on. 9 Enter system setup and restore the settings you recorded in step 1.
  • Page 108 Removing and Installing Parts...

  • Page 109: Appendix

    Appendix Specifications Processor ® ® Processor type Intel Pentium 4 Socket-T with Hyper-Threading technology Cache 1 MB or 2 MB Memory Type dual-channel 400-, 533-, and 667-MHz DDR2 Memory connectors four Memory capacities 256 MB, 512 MB, or 1 GB Minimum memory 512 MB Maximum memory...
  • Page 110 Expansion Bus Bus type PCI 32 bit PCI Express x1, x4, and x16 Bus speed PCI: 33 MHz PCI Express:100 MHz Bus throughput PCI Express: x1 slot bidirectional speed - 500 MB/s x4 slot bidirectional speed - 2 GB/s x16 slot bidirectional speed - 8 GB/s connectors three connector size...
  • Page 111 Drives Externally accessible: two 3.5-inch drive bays (FlexBay) two 5.25-inch drive bays Available devices serial ATA drives (2), floppy drive, USB memory devices, CD drive, CD-RW drive, DVD drive, DVD-RW drive, Media Card Reader, and DVD/CD-RW combo drive Internally accessible: two 3.5-inch hard-drive bays Connectors External connectors:...
  • Page 112 Controls and Lights Power control push button Power light green light — Blinking green in sleep state; solid green for power-on state. amber light — Blinking amber indicates a problem with the power supply inside the computer. If the system cannot boot and there is a solid amber light, this indicates a problem with the system board (see "Power Problems"...

  • Page 113: System Setup

    Environmental Temperature: Operating 10° to 35°C (50° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity 20% to 80% (noncondensing) Maximum vibration: Operating 0.25 G at 3 to 200 Hz at 0.5 octave/min Storage 0.5 G at 3 to 200 Hz at 1 octave/min Maximum shock: Operating bottom half-sine pulse with a change in velocity of 20 inches/sec...

  • Page 114: Entering System Setup

    Entering System Setup 1 Turn on (or restart) your computer. 2 When the blue DELL™ logo is displayed, you must watch for the F2 prompt to appear. 3 Once this F2 prompt appears, press <F2> immediately. NOTE: The F2 prompt indicates that the keyboard has initialized. This prompt can appear very quickly, so you must watch for it to display, and then press <F2>.
  • Page 115 Options List — This Option Field — This field contains information about each field appears on the left option. In this field you can view your current settings and side of the system setup make changes to your settings. window. The field is a Use the right and left arrow keys to highlight an option.

  • Page 116: System Setup Options

    System Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may not appear exactly as listed. System Lists system information such as the computer name, the BIOS version System Info number and date, system tags, and other system-specific information.
  • Page 117 This field enables and disables the internal USB for FlexBay. USB for FlexBay Off = Internal USB for FlexBay is disabled. On = Internal USB for FlexBay is enabled. No Boot = Internal USB for FlexBay is enabled but not bootable. The factory default setting is No Boot.
  • Page 118 Power Management Determines what happens when AC power is restored to the computer. AC Recovery Sets the computer to automatically turn on. Choices are every day or every Auto Power On Monday through Friday. The default setting is Off. This feature does not work if you turn off your computer using a power strip or surge protector.

  • Page 119: Boot Sequence

    This option allows you to specify the function keys to display on the screen POST Hotkeys when the computer starts. This option disables or enables keyboard error reporting when the computer Keyboard Errors starts. Boot Sequence This feature allows you to change the boot sequence for devices. NOTICE: If you modify any boot sequence settings, save the new settings to avoid losing the changes.
  • Page 120 3 When appears in the upper-right corner of the screen, F2 = Setup, F12 = Boot Menu press <F12>. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop. Then shut down your computer (see page 63) and try again. The Boot Device Menu appears, listing all available boot devices.

  • Page 121: Clearing Forgotten Passwords

    Clearing Forgotten Passwords CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Follow the procedures in "Before You Begin" on page 63. 3 2 1 RTCRST 3 2 1 PSWD 2 Locate the 3-pin password jumper (PSWD) on the system board (see page 71), and attach the jumper plug to pins 2 and 3 to clear the password.

  • Page 122: Clearing Cmos Settings

    10 Close the computer cover (see page 107). NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 11 Connect your computer and devices to electrical outlets, and turn them on. Clearing CMOS Settings CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the...

  • Page 123: Mouse

    Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, software programs, and hardware drivers to the original default configuration as shipped from Dell, as well as Appendix...

  • Page 124: Definition Of "Dell-Installed" Software And Peripherals

    Third-party software and peripherals include any peripheral, accessory, or software program sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third- party software and peripherals is provided by the original manufacturer of the product.

  • Page 125: Class A

    This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation. Class A This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules.

  • Page 126: Fcc Identification Information

    If you do not see a telephone number listed that is specific for Inspiron XPS computers, you may contact Dell through the technical support number listed and your call will be routed appropriately.
  • Page 127 Sales 0-810-444-3355 Aruba General Support toll-free: 800-1578 Australia (Sydney) E-mail (Australia): au_tech_support@dell.com International Access Code: 0011 E-mail (New Zealand): nz_tech_support@dell.com Country Code: 61 Home and Small Business 1-300-655-533 City Code: 2 Government and Business toll-free: 1-800-633-559 Preferred Accounts Division (PAD)
  • Page 128 Country Code: 32 Technical Support for Inspiron XPS computers only 02 481 92 96 City Code: 2 Technical Support for all other Dell computers 02 481 92 88 Technical Support Fax 02 481 92 95 Customer Care 02 713 15 .65...
  • Page 129 Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 AutoTech (automated technical support) toll-free: 1-800-247-9362 Customer Care (Home Sales/Small Business) toll-free: 1-800-847-4096 Customer Care (med./large business, government)
  • Page 130 Country Code: 86 Technical Support E-mail: cn_support@dell.com City Code: 592 Customer Care E-mail: customer_cn@dell.com Technical Support Fax 592 818 1350 Technical Support (Dell™ Dimension™ and toll-free: 800 858 2969 Inspiron) Technical Support (OptiPlex™, Latitude™, and toll-free: 800 858 0950 Dell Precision™)
  • Page 131 Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/dk/da/emaildell/ Country Code: 45 Technical Support for Inspiron XPS computers only 7010 0074 Technical Support for all other Dell computers 7023 0182 Customer Care (Relational) 7023 0184 Home/Small Business Customer Care 3287 5505...
  • Page 132 Country Code: 33 Home and Small Business City Codes: (1) (4) Technical Support for Inspiron XPS computers only 0825 387 129 Technical Support for all other Dell computers 0825 387 270 Customer Care 0825 823 833 Switchboard 0825 004 700...
  • Page 133 Website: support.ap.dell.com International Access Code: 001 Technical Support E-mail: apsupport@dell.com Country Code: 852 Technical Support (Dimension and Inspiron) 2969 3188 Technical Support (OptiPlex, Latitude, and Dell 2969 3191 Precision) Technical Support (PowerApp™, PowerEdge™, 2969 3196 PowerConnect™, and PowerVault™) Customer Care...
  • Page 134 Country Code: 353 Technical Support for Inspiron XPS computers only 1850 200 722 City Code: 1 Technical Support for all other Dell computers 1850 543 543 U.K. Technical Support (dial within U.K. only) 0870 908 0800 Home User Customer Care...
  • Page 135 Technical Support outside of Japan (Dimension and 81-44-520-1435 Inspiron) Technical Support (Dell Precision, OptiPlex, and toll-free:0120-198-433 Latitude) Technical Support outside of Japan (Dell Precision, 81-44-556-3894 OptiPlex, and Latitude) Technical Support (PDAs, projectors, printers, toll-free: 0120-981-690 routers) Technical Support outside of Japan (PDAs,...
  • Page 136 Transaction Sales (Xiamen, China) 29 693 115 Malaysia (Penang) Website: support.ap.dell.com International Access Code: 00 Technical Support (Dell Precision, OptiPlex, and toll-free: 1 800 88 0193 Latitude) Country Code: 60 Technical Support (Dimension, Inspiron, and toll-free: 1 800 88 1306...
  • Page 137 Website: support.euro.dell.com International Access Code: 00 Technical Support for Inspiron XPS computers only 020 674 45 94 Country Code: 31 Technical Support for all other Dell computers 020 674 45 00 City Code: 20 Technical Support Fax 020 674 47 66...
  • Page 138 Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Nicaragua General Support 001-800-220-1006 Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/no/no/emaildell/ Country Code: 47 Technical Support 671 16882 Relational Customer Care 671 17575 Home/Small Business Customer Care...
  • Page 139 International Access Code: 005 Technical Support (Dimension, Inspiron, and toll-free: 1800 394 7430 Electronics and Accessories) Country Code: 65 Technical Support (OptiPlex, Latitude, and Dell toll-free: 1800 394 7488 Precision) Technical Support (PowerApp, PowerEdge, toll-free: 1800 394 7478 PowerConnect, and PowerVault)
  • Page 140 International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code Spain (Madrid) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/es/es/emaildell/ Country Code: 34 Home and Small Business City Code: 91 Technical Support 902 100 130...
  • Page 141 00801 65 1228 Corporate Sales toll-free: 00801 651 227 Thailand Website: support.ap.dell.com International Access Code: 001 Technical Support (OptiPlex, Latitude, and Dell toll-free: 1800 0060 07 Precision) Country Code: 66 Technical Support (PowerApp, PowerEdge, toll-free: 1800 0600 09 PowerConnect, and PowerVault)
  • Page 142 Local Numbers, and Country Code Toll-Free Numbers City Code U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp Country Code: 44 City Code: 1344 E-mail: dell_direct_support@dell.com Technical Support (Corporate/Preferred 0870 908 0500 Accounts/PAD [1000+ employees]) Technical Support (direct and general)
  • Page 143 1-888-798-7561 Software and Peripherals Sales toll-free: 1-800-671-3355 Spare Parts Sales toll-free: 1-800-357-3355 Extended Service and Warranty Sales toll-free: 1-800-247-4618 toll-free: 1-800-727-8320 Dell Services for the Deaf, Hard-of-Hearing, or toll-free: 1-877-DELLTTY Speech-Impaired (1-877-335-5889) U.S. Virgin Islands General Support 1-877-673-3355 Venezuela...
  • Page 144 Appendix...

  • Page 145: Index

    16 replacing, 107 audio. See sound Check Disk, 39 CMOS settings clearing, 122 Dell computer battery Dell Diagnostics, 56 components inside, 70 problems, 37 support policy, 123 crashes, 43-44 replacing, 106 support site, 11 inside view, 70 BIOS, 113...
  • Page 146 DVI, 21-22 activity light, 66 connect TV, 21, 23 problems, 39 connect two, 21-22 hardware connect VGA, 21-22 Dell Diagnostics, 56 labels display settings, 23 drives, RAID configuration, 28 Microsoft Windows, 10 extended desktop mode, 23 Service Tag, 10, 66...
  • Page 147 Program Compatibility clearing, 121 Wizard, 44 CD-RW drive, 39 jumper, 121 computer crashes, 43-44 PC Restore, 61 computer stops responding, 43 Dell Diagnostics, 56 PCI cards diagnostic lights, 53 removing, 80 RAID drives, 38 configuring, 28 PCI Express cards DVD drive, 38...
  • Page 148 Device Driver Rollback, 58 new computer, 27 audio, 109 Files and Settings Transfer troubleshooting computer information, 109 Wizard, 27 Dell Diagnostics, 56 connectors, 111 Hardware Troubleshooter, 59 diagnostic lights, 53 controls and lights, 112 Help and Support Center, 12 Hardware Troubleshooter, 59...

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