Guarantee And Service; Troubleshooting - Philips HP6581 User Manual

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24
Problem
The epilator does
not work.
During use, the
epilator becomes
hot and suddenly
stops operating.
Then the speed
lights and the
charging light flash
red for 30 seconds.
During use, the
epilator suddenly
stops operating.
Then the speed
lights flash red for
5 seconds.

guarantee and service

If you need service or information or if you have a problem, please visit
the Philips website at www.philips.com/support or contact the Philips
Consumer Care Centre in your country. You find its phone number in the
worldwide guarantee leaflet. If there is no Consumer Care Centre in your
country, go to your local Philips dealer.

Troubleshooting

This chapter summarises the most common problems you could
encounter with the appliances. If you are unable to solve the problem with
the information below, contact the Consumer Care Centre in your country.
Possible cause
Solution
The socket used
Make sure the socket you use to charge the epilator is live.
to charge the
The charging light goes on to indicate that the epilator
epilator does not
is charging. If you connect the epilator to a socket in a
work.
bathroom cabinet, you may need to switch on the light in the
bathroom to make sure the socket is live.
The rechargeable
When the charging light lights up red continuously, the
batteries are
batteries are empty and you need to charge the epilator for
empty.
approx. 1 hour. Note: You have to charge the epilator fully
before first use.
The travel lock is
To deactivate the travel lock, press and hold the on/off button
active.
for 3 seconds until the speed lights flash white 2 times. You
can also connect the epilator to the mains with the adapter
to deactivate the travel lock.
The overheat
The epilator is equipped with integrated overhead protection,
protection has
which prevents the epilator from becoming too hot. If the
been activated.
overheat protection is activated, the appliance switches off
automatically. Then the speed lights and the charging light
flash red for 30 seconds. To reset the overheat protection, let
the epilator cool down and then switch it on again. To avoid
overheating of the epilator, do not press the epilator too hard
onto your skin.
The overload
If you press the epilating head too hard onto your skin or
protection has
when the rotating discs of the epilating head get blocked (for
been activated.
instance because a piece of clothing has got stuck between
the epilating discs), the epilator switches off automatically.
Then the speed lights flash red for 5 seconds. Turn the
epilating discs with your thumb until you can remove
whatever is blocking the epilating discs. Then switch on the
epilator again.

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