Sony RSX-GS9 Operating Instructions Manual page 25

 Check that the audio playback software being
used is compatible with the High-Resolution
Audio files. Using "Hi-Res Audio Player" or
"Media Go" is recommended. For details, visit the
support site on the back cover.
 The computer enters standby, sleep or
hibernation mode during playback.
 Restart the audio playback software on the
computer.
 Check that the sound device settings of your
computer are properly made.
For details, refer to the manual supplied with
your computer.
 Cancel the sound attenuation of your computer
or the audio playback software.
 Check that the CD-ROM drive supporting the
digital reproduction function is used.
NFC function
One touch connection (NFC) is not possible.
 The BLUETOOTH signal of this unit is not turned
on.
 Press and hold MENU on the remote
commander, select [BT Setting]  [BT Signal],
then press ENTER.
 If the smartphone does not respond to the
touching.
 Check that the NFC function of the smartphone
is turned on.
 Move the N-Mark part of the smartphone
closer to the N-Mark part on this unit.
 If the smartphone is in a case, remove it.
 NFC receiving sensitivity depends on the device.
If One touch connection with the smartphone
fails several times, make BLUETOOTH connection
manually.
BLUETOOTH function
The connecting device cannot detect this unit.
 Before the pairing is made, set this unit to pairing
standby mode.
 While connected to a BLUETOOTH device, this
unit cannot be detected from another device.
 Disconnect the current connection and search
for this unit from another device.
 When the device pairing is made, set the
BLUETOOTH signal output to on (page 10).
Connection is not possible.
 The connection is controlled from one side (this
unit or BLUETOOTH device), but not both.
 Connect to this unit from a BLUETOOTH device
or vice versa.
The name of the detected device does not
appear.
 Depending on the status of the other device, it
may not be possible to obtain the name.
No ringtone.
 Adjust the volume by rotating the volume dial
while receiving a call.
 Depending on the connecting device, the
ringtone may not be sent properly.
 Set [Ring Tone] to [TONE 1] (page 18).
 The ringtone is output only from an audio device
connected to FRONT AUDIO OUT.
 Connect an audio device to FRONT AUDIO OUT
of the unit.
The talker's voice cannot be heard.
 The talker's voice is output only from an audio
device connected to FRONT AUDIO OUT.
 Connect an audio device to FRONT AUDIO OUT
of the unit.
A call partner says that the volume is too low or
high.
 Adjust the volume accordingly using mic gain
adjustment (page 15).
Echo or noise occurs in phone call conversations.
 Lower the volume.
 Set EC/NC Mode to [ECNC 1] or [ECNC 2] (page 15).
 If the ambient noise other than the phone call
sound is loud, try reducing this noise.
E.g.: If a window is open and road noise, etc., is
loud, shut the window. If an air conditioner is
loud, lower the air conditioner.
The phone sound quality is poor.
 Phone sound quality depends on reception
conditions of cellular phone.
 Move your car to a place where you can
enhance the cellular phone's signal if the
reception is poor.
The volume of the connected audio device is low
(high).
 Volume level will differ depending on the audio
device.
 Adjust the volume of the connected audio
device or this unit.
The sound skips during playback of a
BLUETOOTH audio device.
 Reduce the distance between the unit and the
BLUETOOTH audio device.
 If the BLUETOOTH audio device is stored in a case
which interrupts the signal, remove the audio
device from the case during use.
 Several BLUETOOTH devices or other devices
which emit radio waves are in use nearby.
 Turn off the other devices.
 Increase the distance from the other devices.
 The playback sound stops momentarily when the
connection between this unit and the cellular
phone is being made. This is not a malfunction.
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