Mitel 5205 IP Phone User Manual
Mitel 5205 IP Phone User Manual

Mitel 5205 IP Phone User Manual

Mitel user guide telephone 5205 ip phone

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USER GUIDE

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Summary of Contents for Mitel 5205 IP Phone

  • Page 1 USER GUIDE...
  • Page 2 3300 ICP - 7.0...
  • Page 3: Table Of Contents

    Contents ABOUT THE 5205 IP PHONE Telephone Status Indicators Line Keys For Users on Resilient 3300 ICP Systems Tips for Your Comfort and Safety Adjusting the viewing angle USING YOUR PHONE Adjusting the ringer volume Adjusting the handset receiver volume...
  • Page 4 CALL HANDLING Cancel Hold Call Transfer Conference Calls Swap Messaging Callback Callback - Cancel Callback - Cancel All Call Forward Call Forward - Remote Call Forward - End Chaining Call Forward - Override USING OTHER FEATURES Attendant Call Hold - Remote Retrieve Call Park Call Pickup Camp-on...
  • Page 5: About The 5205 Ip Phone

    ABOUT THE 5205 IP PHONE The Mitel Networks 5205 IP Phone is a digital telephone that connects directly to a 10/100BaseT Ethernet network. It is supported by the Mitel Networks 3300 Integrated Communications Platform (ICP) Release 3.3 and later software.
  • Page 6: Telephone Status Indicators

    Telephone Status Indicators Situation: Line is idle Line is ringing Message waiting/Voicemail Line Keys The bottom-right programmable feature key on your phone will be programmed by your Administrator as a LINE key (referred to as either an 'intercom' or 'Prime Line' key). Additional programmable keys can be set up to access other lines so that you can answer or make calls on multiple lines.
  • Page 7: Tips For Your Comfort And Safety

    Adjusting the viewing angle The stand built into your phone tilts to give you a better view of the keys. To tilt your telephone for better viewing: 1. Press the release tabs on thes sides of the stand. 2. Hinge the two front hooks and snap the two back hooks of the stand into...
  • Page 8: Using Your Phone

    Press Programming the Feature Keys Programming the feature keys on your 5205 IP phone is done on your computer using the Desktop Tool to access the 3300 ICP on your network. Features such as speed dial keys, programming key definitions and Call Forwarding must be all programmed using the Desktop Tool.
  • Page 9: Making And Answering Calls

    Note: Speed Call keys must be programmed using the Desktop Tool as described in Programming the Feature Keys. Speed Call keys may be used either for telephone numbers or to send a multi-digit password during a call. Answering a Call To answer a call: Lift the handset.
  • Page 10: Auto-Answer

    Auto-Answer Auto-Answer lets you answer calls without lifting the handset. When a call arrives, you hear a short ring, followed by the caller's voice. To enable or disable Auto-Answer: Press the programmable key assigned to the Auto-Answer feature. To answer a call while on Auto-Answer: Lift the handset.
  • Page 11: Call Handling

    CALL HANDLING Cancel The Cancel key is a fixed-function key that allows you to cancel the current operation and return to a dial tone. Pressing this key is equivalent to replacing your handset and lifting it up again. When this key is pressed during programming, you are returned to the previous programming step.
  • Page 12: Call Transfer

    Call Transfer To Transfer an active call: 1. Press TRANS/CONF. 2. Dial the number of the third party. 3. Do one of the following: To complete the Transfer, hang up. To announce the Transfer, wait for an answer, consult, and hang up. To retrieve the call, press the switchhook and dial *1.
  • Page 13: Swap

    Swap Swap allows you to alternate between two calls by pressing a key. Each call is kept private as neither person can overhear your conversation with the other. To use the Swap feature to alternate between calls: 1. Make or answer a call, consult and then press the SWAP key to place that call on hold.
  • Page 14: Callback

    Callback To leave a callback message at another extension: While listening to ringing or busy tone, press the CALL ME BACK key. The called extension user is informed of the message waiting indication by their Message Indicator flashing and the display screen showing "MESSAGE WAITING".
  • Page 15: Call Forward

    2. Do one of the following: To redirect all calls without ringing your phone first, dial *8. To redirect all calls when your telephone is busy, dial **70. To redirect internal calls when your telephone is busy, dial 63. To redirect external calls when your telephone is busy, dial 62.
  • Page 16: Call Forward - Remote

    2. Do one of the following: To cancel the redirect of all calls, dial #8. To cancel the redirect of calls when your telephone is busy, dial **72. To cancel the redirect of calls when you don't answer, dial **74.
  • Page 17: Call Forward - End Chaining

    Call Forward - End Chaining To ensure that calls do not get forwarded again by the destination number: 1. Lift the handset. 2. Dial 64. 3. Hang up. To again allow calls to be forwarded by the destination number: 1. Lift the handset. 2.
  • Page 18: Call Park

    Call Park The Call Park feature allows you to place a call in a special hold state. You, or someone else, can then retrieve the call from any extension in the system. After parking the call, the system can automatically connect you to paging equipment so that you can announce the call to the requested party.
  • Page 19: Call Pickup

    3. Dial the number of the ringing extension. Camp-on Camp-on, or Call Waiting, lets you notify someone who is using a telephone that you are waiting to be connected. An attendant may also camp a call onto a busy station. Upon hearing the Camp-on tone, the busy party can either respond or finish the current call.
  • Page 20: Directory

    Directory The Directory feature provides you with access to the Mitel Networks 6500 Speech-Enabled Applications. This allows you to use voice commands to route calls to people or departments within the 6500 SE Attendant system. You can also make calls to people outside of the company provided their names are listed in your Personal Directory.
  • Page 21: Do Not Disturb

    Do Not Disturb To activate Do Not Disturb: 1. Lift the handset. 2. Press the DO NOT DISTURB feature key or dial *5. 3. Hang up. To deactivate Do Not Disturb: 1. Lift the handset. 2. Press the DO NOT DISTURB feature key or dial **5. 3.
  • Page 22: Direct Paging

    Direct Paging Direct Paging allows you to page a party through their telephone speaker. If the paged party has Off-Hook Voice Announce enabled, the page will be heard even when the party is on a handset or headset call. To page a party: 1.
  • Page 23: Hot Desking

    Hot Desking Hot Desking allows you to log into the telephone system from any phone designated as a Hot Desk phone. Simply log in at the phone using your assigned Hot Desk User Extension Number and the phone immediately assumes all your speed dials, features keys, call forwarding setup, and line appearances - even your language preference for the display.
  • Page 24: Tag Call

    Tag Call Tag Call allows you to signal that you are the victim of a threatening or malicious call. Using the tag, your system administrator or telephone company can identify the source of the call and provide this information to appropriate personnel or authorities.
  • Page 26 , ® Trademark of Mitel Networks Corporation. © Copyright 2006, Mitel Networks Corporation. All rights reserved.

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