Nintendo wii u Operation Manual page 20

Wii U console suddenly turns off
Has dust collected around the air Unplug the AC adapter from the electrical outlet and use a vacuum
intake or air vents? cleaner or similar to remove the dust from the air intake or air vents.
Has the console been placed Place the console somewhere else, or create at least 10cm of
somewhere heat can accumulate well-ventilated space around the air intake and air vents.
or on top of AV equipment?
Is the Auto Power-Down feature If the Auto Power-Down feature has been enabled, the console will
enabled? power down automatically if there has been no user interaction for
a certain period of time. This period of time can be reconfigured under
Power Settings in System Settings on the Wii U Menu.
Are you using any If you are using USB devices that are incompatible with the Wii U console,
unsupported USB devices there is a chance that the console will switch itself off without warning.
with your Wii U console? Disconnect the USB device and only use USB devices that have been
verified as compatible by Nintendo. See the Nintendo website
(www.support.nintendo.com) for more information.
Wii U console does not turn off (power LED does not turn red)
Are you holding down the If the Wii U console does not turn off after holding the POWER Button
POWER Button for one second? down for one second (the power LED does not turn red), hold the
POWER Button on the Wii U console for at least four seconds. Please
note that the power LED does not go off even when the power is off.
· The Wii U console cannot be turned off with the Wii U GamePad when using
the Wii Menu or Wii Software.
Are you pressing the HOME The HOME Button on the GamePad does not turn the Wii U console
Button on the Wii U GamePad? off. To turn the power off, press the POWER Button on either the
Wii U console or GamePad.
Are Standby Functions enabled? If Standby Functions are enabled
down the power LED will turn from red to orange. Once any outstanding
downloads or installations are complete, the power LED will automatically
turn back to red.
Wii U GamePad does not turn off
Are you holding down the POWER If the Wii U GamePad does not turn off after holding its POWER
Button on the Wii U GamePad for Button down for one second, try holding it down for approximately
one second? four seconds.
Wii U GamePad Battery LED does not light up when turning the controller on
The battery LED lights up when charging or if the battery level is low.
38
(p . 14), when the console is powered
Wii U console or controller gets hot
Are you using it in somewhere Using the console or controllers under such conditions will cause them
with a high ambient temperature, to become warmer. The operable environments (room temperatures)
or using the controller while it is for the console and controllers are as follows:
charging?
Wii U console: 10 – 40°C
Wii U GamePad: 10 – 35°C
· Please be careful, as contact with the hotter parts of the controller for long
periods of time may cause skin burns, even if the controller does not feel
particularly hot to touch.
GamePad Charging and Batteries
Cannot charge / charging takes a long time
Are you using a supported device? Use the Wii U GamePad AC Adapter (WUP-011(AUS)).
Is the AC adapter firmly Unplug the AC adapter from the mains, wait at least 20 seconds,
plugged in? then charge the controller by plugging the AC adapter firmly into
the AC adapter connector or cradle and the electrical outlet
Is there a cover on the If you are using a commercially-available cover, the Wii U GamePad
Wii U GamePad? cannot be charged. Remove the cover before charging.
Are you charging the device in Charge the device in an environment of 10 – 35°C. The battery will not
an environment of 10 – 35°C? charge normally in warmer or cooler environments.
Is the battery LED flashing Ensure that the battery is correctly installed
orange? If the battery LED is still flashing orange, contact Nintendo Customer
Service (see
Lithium-ion batteries can slowly lose their charge over time if they have not been used for a while. If the
Wii U GamePad is not used for an extended period of time, the battery may become overdischarged and
may be impossible to charge when connecting the AC adapter. Make sure to charge the battery at least
once every six months.
Cannot use software for long periods of time even on a full charge / charging
takes a long time
Are you using the software During use in environments cooler than 10°C, prolonged use may not
or charging the device in an be possible, and it may take longer than usual to charge the device.
environment under 10°C?
Has the battery reached the end The battery life will decrease with repeated charging. If the duration of
of its life? time the battery can be used becomes extremely low, the battery has
reached the end of its life. Please replace it with a new battery
The battery has expanded
Lithium-ion batteries are subject to degradation over time and can expand through repeated recharging.
This is not a malfunction or a potential safety hazard. Please replace the battery if its expansion is affecting
battery life (p . 33).
If the battery leaks, do not touch it and contact Nintendo Customer Service (see
booklet).
(p . 11).
(p . 33).
Important Information booklet).
(p . 33).
Important Information
39