Chevrolet 1973 Monte Carlo Owner's Manual page 78

the following information pro-
vided:
• Your name, address, telephone
number
• Vehicle Identification number*
• Dealer's name and location
• Vehicle's delivery date and
mileage
• Nature of problem
STEP THREE - Contact the
Customer Services Manager,
Chevrolet Central Office, Chev-
rolet Motor Division, Detroit,
Michigan 48202 (313-556-5219)
(or in Canada contact the
Owner Relations Supervisor,
General Motors of Canada
Limited, Oshawa, Ontario 416-
644-6624). If after an additional
review of all facts involved he feels
that some further action can be
taken, he will so instruct the Zone.
In any case, your letter will be
acknowledged providing Chevro-
let's position in the matter.
When contacting the Zone or
Central Office, please bear in mind
that ultimately your problem likely
will be resolved in the dealership,
utilizing the dealer's facilities,
equipment and personnel. It is sug-
gested, therefore, that you follow
the above steps in sequence when
pursuing a problem.
Your purchase of a Chevrolet
product is greatly appreciated by
both your dealer and Chevrolet
Motor Division. It is our sincere
desire to assist you in any way pos-
sible to assure your complete satis-
faction with your vehicle.
* A vaiIable from vehicle registration, title or plate attached to left top of instrument panel and visible through
the windshield.
75