Related Manuals for HP Pavilion x2 10-N010NW
Summary of Contents for HP Pavilion x2 10-N010NW
- Page 1 HP Pavilion x2 Detachable PC (model number 10-n0XX) Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
- Page 2 HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the...
- Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
- Page 4 Safety warning notice...
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Page 5: Table Of Contents
Table of contents 1 Product description ............................1 2 External component identification ........................3 Finding your hardware and software information ....................3 Locating hardware ..........................3 Locating software ..........................3 Display ..................................4 Top edge ................................. 5 Bottom edge ................................5 Left edge ................................ - Page 6 Webcam module ..............................34 Middle frame ................................ 35 Pogo (10-pin) docking connector board ......................36 6 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) ..............38 Starting Setup Utility (BIOS) ..........................38 Updating Setup Utility (BIOS) ..........................38 Determining the BIOS version ......................
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Page 7: Product Description
Product description Category Description Product Name HP Pavilion x2 Detachable PC (model number 10-n0XX) Processor Intel Atom Z3736F 1.33-2.16 GHz quad core processor soldered-on-circuit (SoC) Panel 10.1-in (1280x800), Antiglare (AG), light-emitting diode (LED), WXGA, TouchScreen display panel Graphics Internal graphics: Intel 7th generation graphics and media encode/decode engine 2D/3D graphics Supports DX11, OpenGL 3.0 (OGL 3.0), OpenCL 1.2 (OCL 1.2), and OpenGLES 2.0 (OGLES 2.0) - Page 8 Category Description ● Multitouch gestures enabled for clickpad ● Pogo-pin (10-pin) docking connector Power requirements Supports a 2-cell, 33-Wh battery (non-removable), USB charging Supports a 15-W USB Type C AC adapter with DC plug and localized cable plug support Operating system Preinstalled: Microsoft Windows8.1 Update Bing 32-bit Wimboot Support Win10 32bit upgrade Serviceability...
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Page 9: External Component Identification
External component identification Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: From the Start screen, type control panel, and then select Control Panel. – or – From the Windows desktop, right-click or tap and hold the Start button, and then select Control Panel. Select System and Security, select System, and then select Device Manager in the left column. -
Page 10: Display
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this document: From the Start screen, type support, and then select the HP Support Assistant app. – or – From the Windows desktop, click the question mark icon in the taskbar. -
Page 11: Top Edge
Top edge Component Description ● Power button When the tablet is off, press the button to turn on the tablet. ● When the tablet is on, press the button briefly to initiate Sleep. ● When the tablet is in the Sleep state, press the button briefly to exit Sleep. -
Page 12: Left Edge
Regulatory, Safety, and Environmental Notices. To access this document: ▲ From the Start screen, type support, and then select the HP Support Assistant app. – or – From the Windows desktop, select the question mark icon in the taskbar. NOTE: When a device is connected to the jack, the computer speakers are disabled. -
Page 13: Right Edge
Right edge Component Description Volume buttons Controls speaker volume on the tablet. ▲ To increase speaker volume, press the + edge of the button. Windows button Returns you to the Start screen from an open app or the Windows desktop. NOTE: Pressing the Windows button again will return you to the previous screen. -
Page 14: Illustrated Parts Catalog
NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Locating the product number and serial number The tablet and serial number (2) and product number (3) are located on the tablet bottom edge. -
Page 15: Tablet Major Components
Tablet major components Item Component Spare part number Back cover 814709-001 814710-001 814711-001 Battery, 2-cell, 33-Wh (includes cable and double-sided adhesive) 810985-005 Webcam (includes cable and double-sided adhesive) 814739-001 Power/volume button board (includes cable) 814722-001 Speaker Kit (includes left and right speakers and cables) 814735-001 Audio jack board (includes cable and double-sided adhesive) 814721-001... -
Page 16: Miscellaneous Parts
Item Component Spare part number Pogo (10-pin) docking connector board 814723-001 (10) Display panel assembly, 10.1-in (1280x800), AG, LED, WXGA, TouchScreen (includes bezel and TouchScreen cable) In Turbo Silver 814732-001 In Blizzard White 824609-001 In Sunset Red 824610-001 (11) System board equipped with an Intel Atom Z3736F 1.33-GHz quad core processor (SoC), a graphics subsystem with UMA memory, and 2.0-GB DDR3L of system memory (includes replacement thermal material) Equipped with a 64-GB eMMC hard drive (SoC) and the Windows 8 Standard operating 814737-601... - Page 17 Component Spare part number For use in Greece 814718-151 For use in Hungary 814718-211 For use in Israel 814718-BB1 For use in Italy 814718-061 For use in Japan 814718-291 For use in Latin America 814718-161 For use in the Netherlands 814718-B31 For use in Portugal 814718-131...
- Page 18 Component Spare part number For use in Portugal 814719-131 For use in Romania 814719-271 For use in Russia 814719-251 For use in Saudi Arabia 814719-171 For use in Slovenia 814719-BA1 For use in South Korea 814719-AD1 For use in Spain 814719-071 For use in Switzerland 814719-BG1...
- Page 19 Component Spare part number For use in Slovenia 814719-BA1 For use in Switzerland 814719-BG1 For use in Taiwan 814719-AB1 For use in Thailand 814719-281 For use in Turkey 814720-141 For use in the United Kingdom 814720-031 For use in United States 814720-001 Rubber Kit 814733-001...
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Page 20: Sequential Part Number Listing
Sequential part number listing Spare part number Description 792619-001 15-W AC adapter with USB extension cable 810985-005 Battery, 2-cell, 33-Wh (includes cable and double-sided adhesive) 814709-001 Back cover in Turbo Silver Finish 814710-001 Back cover in Blizzard White finish 814711-001 Back cover in Sunset Red finish 814715-001 Display cable... - Page 21 Spare part number Description 814719-031 Keyboard with TouchPad in Blizzard White finish for use in the United Kingdom 814719-041 Keyboard with TouchPad in Blizzard White finish for use in Germany 814719-051 Keyboard with TouchPad in Blizzard White finish for use in France 814719-061 Keyboard with TouchPad in Blizzard White finish for use in Italy 814719-071...
- Page 22 Spare part number Description 814720-161 Keyboard with TouchPad in Sunset Red finish for use in Latin America 814720-171 Keyboard with TouchPad in Sunset Red finish for use in Saudi Arabia 814720-211 Keyboard with TouchPad in Sunset Red finish for use in Hungary 814720-251 Keyboard with TouchPad in Sunset Red finish for use in Russia 814720-271...
- Page 23 Spare part number Description 814739-001 Webcam module (includes cable and double-sided adhesive) Middle frame 822328-001 Duck head adapter for use in North America 822328-003 Duck head adapter for use in the United Kingdom 822328-004 Duck head adapter for use in Europe 822328-005 Duck head adapter for use in Australia 822328-006...
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Page 24: Removal And Replacement Preliminary Requirements
Removal and replacement preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Magnetic screw driver ● Phillips P0 screw driver ● Plastic case utility tool Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures. -
Page 25: Grounding Guidelines
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. -
Page 26: Packaging And Transporting Guidelines
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. - Page 27 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.
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Page 28: Removal And Replacement Procedures
Accessing these parts can damage the tablet and void the warranty. NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Tablet component replacement procedures There are as many as 20 screws that must be removed, replaced, and/or loosened when servicing the tablet. -
Page 29: Battery
Disconnect all external devices from the tablet. Remove the back cover (see Back cover on page 22). WARNING! To reduce potential safety issues, use only the battery provided with the tablet, a replacement battery provided by HP, or a compatible battery purchased from HP. Battery... - Page 30 CAUTION: Removing a battery that is the sole power source for the tablet can cause loss of information. To prevent loss of information, save your work or shut down the tablet through Windows before removing the battery. Remove the battery: Disconnect the four screws(1) from the system board.
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Page 31: Audio Jack Board
Audio jack board Description Spare part number Audio jack board (includes cable and double-sided adhesive) 814721-001 Before removing the audio jack board, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. -
Page 32: Speakers
Speakers Description Spare part number Speaker Kit (includes left and right speakers and cables) 814735-001 Before removing the speakers, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. - Page 33 Remove the speakers (2). Reverse this procedure to install the speakers. Speakers...
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Page 34: Touchpad Board
TouchPad board Description Spare part number TouchPad board (includes cable) 814725-001 Before removing the TouchPad cable, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. -
Page 35: System Board
Loosen the TouchPad board (1), and then lift the board remove it (2). Reverse this procedure to install the TouchPad cable. System board Description Spare part number System board equipped with an Intel Atom Z3736F 1.33-GHz quad core processor (SoC), a graphics subsystem with UMA memory, and 2.0-GB of DDR3L system memory (includes replacement thermal material) Equipped with a 64-GB eMMC hard drive (SoC) and the Windows 8 Standard operating system 814737-601... - Page 36 (2) ZIF connector on the system board (see TouchPad board on page (3) TouchScreen cable ZIF connectors on the system board (2 connectors) (4) Speaker cable (see Speakers on page (5) Antenna cable from terminal on the system board (6) Power/volume button board cable ZIF connector on the system board (see Power/volume button board on page Remove the five screws (1) that secure the system board to the display panel assembly.
- Page 37 NOTE: The thermal material must be thoroughly cleaned from the surfaces of the display panel assembly and the system board components each time the system board is removed. Replacement thermal material is included with the system board and system board spare part kits. Replacement thermal material is also included in the Thermal Material Kit, spare part number 826599-001.
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Page 38: Wireless Antenna
Wireless antenna Description Spare part number Wireless antenna 814724-001 Before removing the wireless antenna, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. Disconnect the power from the tablet by unplugging the power cord from the tablet. - Page 39 Before removing the power/volume button board, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. Disconnect the power from the tablet by unplugging the power cord from the tablet. Disconnect all external devices from the tablet.
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Page 40: Webcam Module
Webcam module Description Spare part number Webcam module (includes cable and double-sided adhesive) 814739-001 Before removing the webcam module, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. -
Page 41: Middle Frame
Middle frame Description Spare part number Middle frame Before removing the middle frame, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. Disconnect the power from the tablet by unplugging the power cord from the tablet. -
Page 42: Pogo (10-Pin) Docking Connector Board
Pogo (10-pin) docking connector board Description Spare part number Pogo (10-pin) docking connector board (includes cable) 814723-001 Before removing the Pogo-pin (10-pin) docking connector, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. - Page 43 Remove the two screws (1) that secures the Pogo (10-pin) docking connector board to the display panel assembly, and then remove the Pogo (10-pin) docking connector board (2). Reverse this procedure to install the Pogo (10-pin) docking connector board. Pogo (10-pin) docking connector board...
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Page 44: Using Setup Utility (Bios) And Hp Pc Hardware Diagnostics (Uefi)
Updated versions of Setup Utility (BIOS) may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. -
Page 45: Downloading A Bios Update
If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. From the Start screen, type support, and then select the HP Support Assistant app. – or – From the Windows desktop, select the question mark icon in the taskbar. -
Page 46: Using Hp Pc Hardware Diagnostics (Uefi)
Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components. - Page 47 Select your computer model, and then select your operating system. In the Diagnostic section, follow the on-screen instructions to select and download the UEFI version you want. Using HP PC Hardware Diagnostics (UEFI)
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Page 48: Specifications
Specifications Metric U.S. Dimensions (landscape orientation) Width 26.40 cm 10.4 in Depth 17.00 cm 6.7 in Height 0.97 cm 0.38 in Weight (lowest weight configuration) 598 g 1.32 lb Input power 5 V dc @ 3A - 15W NOTE: This product is designed for IT power systems in Norway with phase-to-phase voltage not exceeding 240 V rms. NOTE: The tablet operating voltage and current can be found on the system regulatory label. -
Page 49: Backing Up, Restoring, And Recovering
HP Recovery Manager is a software program that allows you to create recovery media (using either a flash drive or a set of DVDs) after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the original operating system and software programs that were installed at the factory and then configures the settings for the programs. -
Page 50: Using Windows Tools
The creation process can take an hour or more. Do not interrupt the creation process. ● If necessary, you can exit the program before you have finished creating all of the recovery DVDs. HP Recovery Manager will finish burning the current DVD. The next time you start HP Recovery Manager, you will be prompted to continue. -
Page 51: Recovering Using Hp Recovery Manager
Creating HP Recovery media (select products only) on page ● If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does not work, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer. -
Page 52: Using The Hp Recovery Partition (Select Products Only)
Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly. -
Page 53: Removing The Hp Recovery Partition (Select Products Only)
Follow the on-screen instructions. Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space. IMPORTANT: After you remove the HP Recovery partition, you can no longer use the Windows Refresh option or the Windows option to remove everything and reinstall Windows. -
Page 54: Power Cord Set Requirements
Power cord set requirements The wide-range input feature of the tablet permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the tablet meets the requirements for use in the country or region where the equipment is purchased. - Page 55 Country/region Accredited agency Applicable note number Sweden CEMKO Switzerland Taiwan BSMI The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used. The flexible cord must be Type SPT-3 or equivalent, No.
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Page 56: 10 Recycling
Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle. -
Page 57: Index
HDMI port removal 35 starting the Setup Utility 38 identifying 7 spare part number 9, 17, 35 updating 38 HP PC Hardware Diagnostics (UEFI) minimized image recovery 46 boot order downloading 40 minimized image, creating 45 changing 46 HP Recovery Manager... - Page 58 HP Recovery Manager 45 spare part number 9, 28 media 46 transporting guidelines 20 starting 46 supported discs 44 system 45 USB 2.0 port, identifying 7 USB flash drive 46 using HP Recovery media 44 video, product description 1 Index...