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Consumer Services
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At General Electric we're committed to providing you with the best appliances we know how
to build and we know that you want your appliances to give you many years of dependable
service.
Our Consumer Services are designed with your needs and wants in mind.
1.
Warranty Protection
Your new appliance is a well desi@wd and engineered See the warranty on the back page of this book for
product. Before it left the factory, it went through
details.
rigorous tests to detect manufacturing defects. And
you have a written warranty to protect you.
"
2.
.,
Prompt Service at your Convenience
Whether your appiiance is in or out of warranty,
you're just a phone call away from our nationwide
network of Factory Trained Service professionals.
Simply call our GE senrice organization. You'll find
them in the White Pages under "General Electric
Company" or "General Electric Factory Service:
and in the Yellow Pages under "General Electric
Customer Care* Service!' .
Service is scheduled at your convenience and the
technician drives a fully-stocked parts sewice truck
so that, in most cases, the repair can be complete@
in one visit
We're proud of our service and want you to be
pleased, but if for some reason you are not happy
with the service you receive, here are three steps to
follow for further help.
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased. In most
cases, this will solve the problem.
NEXT, if you are still not pleased write all the details
— including your phone number to
Manager, Consume; Relations
General Electric Company
Appliance Park
Louisville, Kentucky 40225
FINALLY, if your problem is still not resolved, write
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, Illinois 60606
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,3.
.,
Service Contracts
keep your appliance in good operating
For trouble=frw sewics beyond
condition during the contract period at
the written wammty
period.
no additional charge. Service contracts
let you pay today's prices for service
If you prefer to budget your repair expenditu
a month, a year, or.several years from
instead of being surprised by them, GE offe
now. And, you'll receive service from
service contracts for
varying
lengths of time on
GE trained service technicians using
' all GE major appliances. With a contract, we'll
only Genuine GE parts.
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You can save money and time {fi -
by"doing it yourself.
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For do-it-yourselfers who would ": ' ~
prefer to fix GE major appliances
themselves.. .GE offers an industry.
first, the Quick Fix@System. ~- .:~ a: 1
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A program for do-it-yourself appliance repair,
the system includes step-by-step
repair
manua/s
for refrigerators, most non-microwave
electric ranges, dishwashers, and standard
and large capacity
washers
and
dryers, plus
specially packaged replacement parts,
and
technical help with a
toll tree
800 numbet
Help for You By Phone ' "
The GE Answer CenterTM800.626.2000
Should you need help in the selection and purchase
consumer information service is open 24 hours a
of new appliances, or have questions about the
day, seven days a week.
operation of 'the GE appliances you now own-or have
any
other questions about our consumer products
Our staff of experts stands ready to assist you
or services, you are only a
TOLL-FREE
call away.
anytime.
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Your Direct Line to General Electric
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The GE Answer Cent#800.626.2000
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