Troubleshooting Guide - Memorex MT3010OM User Manual

Check the following before requesting service:
SYMPTOM
POWER
No power.
TV BROADCAST RECEPTION
Poor or no picture.
Picture wobbles or drifts.
No CATV reception.
No reception above ch13.
Poor or no sound.
TV shuts off.
Closed Captioning not
working.
REMOTE CONTROL
Remote control does
not operate.
PARENTAL CONTROL (V-CHIP)
Parental control
protection is not
working properly.

TROUBLESHOOTING GUIDE

POSSIBLE CAUSE
The AC power cord is not
connected.
TV station experiencing problems.
Picture control is not adjusted.
Possible local interference.
Antenna/CATV connector is not connected.
TV station experiencing problems.
Cable TV channel is scrambled.
Possible local interference.
CATV connected improperly or not connected. Check all CATV connections.
AIR/CABLE option set to AIR.
Cable TV service interrupted.
AIR/CABLE option set to AIR.
TV station experiencing problems.
MUTE button is pressed.
Possible local interference.
Antenna/CATV connector is not connected.
Volume is set to minimum.
TV station stopped broadcasting.
Sleep Timer is set.
TV signal is weak.
TV station experiencing problems or
program tuned is not closed captioned.
Closed Captioning not turned on.
Distance is too far or too much
light in the room.
There is an obstacle in the path of the beam Clear the path of the beam and/or aim the remote
or remote is not aimed at the sensor.
The batteries are weak or installed incorrectly. Replace the batteries or install correctly.
V-Chip setting is turned off.
News or sports event being broadcast.
Ratings not set.
POSSIBLE SOLUTION
Connect the AC power cord to
the AC outlet.
Try another channel.
Check picture control adjustments.
Check for source of reception disturbance.
Check CATV connection or VHF/UHF antenna.
Try another channel.
A Cable box needs to be used (if desired).
Check for source of reception disturbance.
Set AIR/CABLE option to CABLE.
Contact your Cable TV company.
Set AIR/CABLE option to CABLE.
Try another channel.
Press MUTE button again.
Check for source of reception disturbance.
Check CATV connection or VHF/UHF antenna.
Increase volume.
Tune to a new channel.
Set Sleep Timer to Off.
Check CATV or VHF/UHF antenna connection.
Try another channel.
Turn Closed Captioning on.
Operate within 15 feet or reduce
the light in the room.
at the sensor.
Turn V-Chip setting on.
Parental Control does not work with news or
sporting events.
Set ratings as desired.
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