Owner Privileges; Roadside Service; Customer Assistance; Cadillac Online - Cadillac 2009 STS Get To Know

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Owner Privileges

To make your ownership
experience as satisfying and
rewarding as possible, we are
proud to provide you with Cadillac's
exceptional Owner Privileges,
designed to accommodate you
anytime and anywhere.

ROADSIDE SERVICE

1-800-882-1112
Roadside Service provides every
Cadillac owner with the advantage
of contacting a Cadillac advisor and,
when appropriate, a Cadillac-trained
dealer technician who can provide
on-site services:
• Towing service
• Battery jump-starting
• Lockout assistance
• Fuel delivery
• Flat tire assistance
Trip Interruption: If your trip is
interrupted due to a component
failure covered under warranty,
incidental expenses may be
reimbursed, including hotel, meals
and rental car.
Refer to Owner Manual for further information.
Driver
Safety & Security
Information
4/29/08
5:18 PM
TM
Courtesy Transportation: You may
also be provided with courtesy
transportation for warranted
repairs, including shuttle service for
same-day repairs and loaner
transportation for overnight repair.
Roadside Assistance and OnStar®
(if equipped): Push the OnStar
button, the vehicle will send your
GPS location to the OnStar
Advisor who will speak to you,
assess your problem, contact
Roadside Assistance and relay your
exact location so you get the help
you need.
Roadside Service is also available to
Cadillac customers beyond the
warranty period for a charge.

CUSTOMER ASSISTANCE

1-800-458-8006
Should you need to ask a question,
make a comment, or request
additional information, the Cadillac
Customer Assistance Center is
staffed around the clock with
professionals to serve you.
Convenience
Personalization
Page 19
When you call Cadillac Roadside
Service or Customer Assistance,
when possible, please provide the
advisor with:
• Your telephone number and
location
• Your Cadillac's location
• A description of the problem
• Vehicle Identification Number
• Year and model of your Cadillac
• Delivery date
• Current mileage

CADILLAC ONLINE

For more information about your
Cadillac, including access to the
Cadillac Owner Center at My
GMLink, visit www.cadillac.com.
Certain restrictions, precautions and safety
procedures apply to your vehicle. Please
read your Owner Manual for complete
instructions. All information contained
herein is based on information available at
the time of printing and is subject to
change without notice.
STS is a registered trademark of Cadillac
Motor Car Division and General Motors
Corporation. Copyright 2008 by Cadillac
Motor Car Division. All rights reserved.
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Entertainment
Vehicle
Performance &
Owner
Maintenance
Privileges™
17

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