Before Calling Service Personnel; Symptoms And Correction - Toshiba SD-1200 Service Manual

Before Calling Service Personnel

Check the following guide for the possible cause of a problem before contacting service.

Symptoms and correction

Symptom Cause
No power. • The power plug is disconnected.
The DVD video player turned • The automatic power off function turned
off by itself.
No picture. • The TV is not set to receive DVD signal
• The video cable is not connected securely.
No sound. • The equipment connected with the audio
• The audio cable is not connected securely.
• The audio receiver or TV is turned off.
• The setting of output sound format is
The playback picture has • The disc is dirty.
occasional distortion.
• It is in fast forward or fast reverse
Brightness is unstable or • The effect of copy protection.
noises are present in the
playback pictures.
The DVD video player does • No disc is inserted.
not start playback.
• An unplayable disc is inserted.
• The disc is placed upside down.
• The disc is not placed within the guide.
• The disc is dirty.
• The parental lock function is set.
Playback does not follow the • It is in the mode of repeat playback,
course of the disc's program.
Buttons do not work. • Power supply fluctuations or other
The remote control does not • The remote control is not pointed at the
work properly.
• The remote control is too far from the DVD
• The batteries in the remote control are
the unit off.
output.
cable is not set to receive DVD signal
output.
incorrect.
playback.
memory playback, etc.
abnormalities such as static electricity may
interrupt correct operations.
remote sensor of the DVD video player.
video player.
exhausted.
Correction
• Connect the power plug securely into the
wall outlet.
• Press the PLAY button.
• Select the appropriate video input mode
on the TV so the picture from the DVD
video player appears on the TV screen.
• Connect the video cable securely into the
appropriate jacks.
• Select the correct input mode of the
audio receiver so you can listen to the
sound from the DVD video player.
• Connect the audio cable securely into the
appropriate jacks.
• Turn on the equipment connected with
the audio cable.
• Select the proper audio setting.
• Eject the disc and clean it.
• Sometimes a small amount of picture
distortion may appear. This is not a
malfunction.
• Connect the DVD video player directly to
the TV. Avoid connecting the DVD video
player to a VCR or TV/VCR combination.
• Insert a disc.
• Insert a playable disc. (Check the disc
type and color system.)
• Place the disc with the playback side
down.
• Place the disc correctly inside the guide
on the disc tray.
• Clean the disc.
• Cancel the parental lock function or
change the parental lock level.
• These operations may prevent a proper
progress of the contents.
• Turn the power on or off with the POWER
button. Or disconnect the power plug and
insert it into the wall outlet again.
• Point the remote control at the remote
sensor of the DVD video player.
• Operate the remote control within about
7 m.
• Replace the batteries with new ones.
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