D-Link DWL-2700AP User Manual page 74

to replace the non-conforming Software, the price paid by the original licensee for the non-conforming Software will
be refunded by D-Link; provided that the non-conforming Software (and all copies thereof) is first returned to D-Link.
The license granted respecting any Software for which a refund is given automatically terminates.
Non-Applicability of Warranty:
The Limited Warranty provided hereunder for Hardware and Software portions of D-Link's products will not be
applied to and does not cover any refurbished product and any product purchased through the inventory clearance
or liquidation sale or other sales in which D-Link, the sellers, or the liquidators expressly disclaim their warranty
obligation pertaining to the product and in that case, the product is being sold "As-Is" without any warranty whatsoever
including, without limitation, the Limited Warranty as described herein, notwithstanding anything stated herein to
the contrary.
Submitting A Claim:
The customer shall return the product to the original purchase point based on its return policy. In case the return
policy period has expired and the product is within warranty, the customer shall submit a claim to D-Link as outlined
below:
• The customer must submit with the product as part of the claim a written description of the
Hardware defect or Software nonconformance in sufficient detail to allow DLink to confirm the
same, along with proof of purchase of the product (such as a copy of the dated purchase invoice
for the product) if the product is not registered.
• The customer must obtain a Case ID Number from D-Link Technical Support at 1-877-453-5465,
who will attempt to assist the customer in resolving any suspected defects with the product. If the
product is considered defective, the customer must obtain a Return Material Authorization ("RMA")
number by completing the RMA form and entering the assigned Case ID Number at https://rma.
dlink.com/.
• After an RMA number is issued, the defective product must be packaged securely in the original
or other suitable shipping package to ensure that it will not be damaged in transit, and the RMA
number must be prominently marked on the outside of the package. Do not include any manuals
or accessories in the shipping package. DLink will only replace the defective portion of the product
and will not ship back any accessories.
• The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery
("COD") is allowed. Products sent COD will either be rejected by D-Link or become the property
of D-Link. Products shall be fully insured by the customer and shipped to D-Link Systems, Inc.,
17595 Mt. Herrmann, Fountain Valley, CA 92708. D-Link will not be held responsible for any
packages that are lost in transit to D-Link. The repaired or replaced packages will be shipped to
the customer via UPS Ground or any common carrier selected by D-Link. Return shipping charges
shall be prepaid by D-Link if you use an address in the United States, otherwise we will ship the
product to you freight collect. Expedited shipping is available upon request and provided shipping
charges are prepaid by the customer.
D-Link may reject or return any product that is not packaged and shipped in strict compliance with
the foregoing requirements, or for which an RMA number is not visible from the outside of the
package. The product owner agrees to pay D-Link's reasonable handling and return shipping charges
for any product that is not packaged and shipped in accordance with the foregoing requirements,
or that is determined by D-Link not to be defective or non-conforming.
D-Link DWL-2700AP User Manual 74