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IBM 2196 User Manual

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Personal Computer
Types 2196, 2197, and 6344

User Guide

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Summary of Contents for IBM 2196

  • Page 1: User Guide

    Personal Computer Types 2196, 2197, and 6344 User Guide...
  • Page 2 © Copyright International Business Machines Corporation 2000. All rights reserved. Note to U.S. Government Users – Documentation related to restricted rights – Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

  • Page 3: Table Of Contents

    What is IBM HelpWare? ............... 2-1 Need quick help? .................. 2-1 What can I do on my own? ..............2-2 How do I get help electronically? ..............2-4 Electronic support ................. 2-4 How and when do I contact the IBM PC HelpCenter? ........2-5...
  • Page 4 Connecting your modem to the telephone network ......4-8 Configuring your communications software .......... 4-9 Configuring your computer for a connection to the Internet ......4-10 The IBM Internet Connection Services ..........4-10 The Microsoft Network ................4-10 The Internet Connection Wizard ............4-11 Using the Rapid Access II keyboard .............
  • Page 5 Entering Setup ....................6-4 When the computer is on ..............6-4 When the computer is off ..............6-4 Working with the Setup menus ..............6-5 Configuration/Setup Utility menu ............6-5 Viewing system information and product data ........6-6 Changing parameter settings ..............6-7 Loading the default settings ..............
  • Page 6 Adding and replacing system board components ........9-1 Identifying system board parts (machine type 2196) ........9-2 Locating system board jumpers and connectors (machine type 2196) ..9-4 Identifying system board parts (machine type 2197 and 6344) ..... 9-5 Locating system board jumpers and connectors (machine type 2197 and 6344) ......................
  • Page 7 Solving hardware problems ..............10-7 Solving software problems ..............10-13 Solving modem problems ..............10-15 Error codes and messages ................10-17 IBM Diagnostic Programs ................10-20 Recovering factory-installed programs and files ..........10-22 Part 6. Technical reference Appendix A. Specification tables ...............A-1 Memory module placement ................A-1 Memory map ....................A-3...
  • Page 8 Appendix D. Warranty ................. D-1 Warranty statements ..................D-1 IBM Statement of Limited Warranty for United States, Puerto Rico, and Canada (Part 1 - General Terms) ........... D-2 IBM Statement of Warranty Worldwide except Canada, Puerto Rico, Turkey, United States (Part 1- General Terms) ........D-6 Part 2 - Country-Unique Terms ..............

  • Page 9: Notices

    Web site, please understand that it is independent from IBM, and IBM has no control over the content on that Web site. In additional, a reference to a non-IBM Web site does not mean that IBM endorses or accepts any responsibility for the content, or the use, of such Web site.

  • Page 10: Conventions Used In This Book

    Italic font is also used in table footnotes and sidenotes. Quotation marks are used to identify window, "Quotes" screen, and heading names. Underline font is used to call special emphasis to Underline a particular word or instruction. IBM Personal Computer User Guide...

  • Page 11: Safety Information

    The construction of the IBM Personal Computer provides extra protection against the risk of electrical shock. The IBM computer has a power cord with a three-prong plug that is required to ground metal parts. It is the responsibility of the person installing the computer to connect it to a properly grounded electrical outlet.

  • Page 12: Safety While Working With Hardware

    To avoid shock hazard, use the steps described in this section to connect and disconnect cables when installing, moving, or opening the cover of this product. • Never install telephone wiring during a lightning storm IBM Personal Computer User Guide...

  • Page 13: Modem Safety Information

    Disconnecting your computer To disconnect your computer: 1. Turn off the computer and any attached devices that have their own power switches. 2. Unplug all power cables from electrical outlets. 3. Disconnect all communication cables (such as modem or network cables) from communication outlets.

  • Page 14: Lithium Battery Notice

    ROM drive ensures that during normal operation, there is no exposure to laser radiation above Class 1 level. Please note that the CD-ROM/DVD-ROM drive does not contain any user adjustable or serviceable parts. Service on this drive should only be performed by a trained service provider. IBM Personal Computer User Guide...

  • Page 15: Laser Compliance Statement

    Laser compliance statement Some IBM Personal Computer models are equipped from the factory with a CD- ROM or DVD-ROM drive. CD-ROM/DVD-ROM drives are also sold separately as options. The CD-ROM/DVD-ROM drive is a laser product. The CD-ROM/DVD-ROM drive is certified in the U.S. to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products.

  • Page 16: Consignes De Sécurité

    Consignes de sécurité Installation La conception de fabrication de l'ordinateur personnel IBM assure une protection accrue contre les risques d'électrocution. Le PC IBM possède un cordon d'alimentation équipé d'une fiche à trois broches qui permet une mise à la terre des principaux éléments métalliques de la machine.

  • Page 17: Consignes De Sécurité Lors De La Manipulation Du Matériel

    • Si votre ordinateur est doté d'un cordon téléphonique, ne manipulez jamais ce cordon pendant un orage. • Évitez d'utiliser et de placer votre ordinateur dans un endroit humide. • Ne remplacez un élément que par un élément identique ou possédant des caractéristiques équivalentes et équipé...
  • Page 18 • N’intallez jamais de cordons téléphoniques durant un orage. • Les prises téléphoniques ne doivent pas être installées dan des endroits humides, excepté si le modéle a été conçu à cet effet. IBM Personal Computer User Guide...
  • Page 19 • Ne touchez jamais un cordon téléphonique ou un terminal non isolé avant que la ligne ait été déconnectée du réseau téléphonique. • Soyez toujours prudent lorsque vous procédez à l’intallation ou à la modification de lignes téléphoniques. • Si vous devez téléphoner pendant un orage, pour éviter tout risque de choc électrique, utilisez toujours un téléphone sans fil.
  • Page 20 à du personnel qualifié. Rayonnement laser lorsque le carter est Danger! ouvert. Évitez toute exposition directe des yeux au rayon laser. Évitez de regarder fixement le faisceau ou de l’observer à l’aide d’instruments optiques. xxii IBM Personal Computer User Guide...

  • Page 21: Regulatory Notices

    Regulatory notices North American FCC and telephone company requirements If your IBM Personal Computer comes with a modem already installed, the following Federal Communications Commission (FCC) and telephone company requirements apply: 1. The modem adapter card is located in the back of the system unit. It complies with Part 68 of the FCC rules.

  • Page 22: Canadian Department Of Communications Certification Label

    The termination on a loop may consist of any combination of devices subject only to the requirement that the sum of the LOAD NUMBERS of all the devices does not exceed 100. xxiv IBM Personal Computer User Guide...
  • Page 23 Étiquette d'homologation du ministère des Communications du Canada AVIS : L'étiquette du ministère des Communications du Canada identifie le matériel homologué. Cette étiquette certifie que le matériel est conforme à certaines normes de protection, d'exploitation et de sécurité des réseaux de télécommunications. Le ministère n'assure toutefois pas que le matériel fonctionnera à...

  • Page 24: North American Federal Communications Commission (Fcc) Statement

    North American Federal Communications Commission (FCC) Statement IBM Personal Computer machine types 2196, 2197, and 6344 The following statement applies to this IBM product. The statement for other IBM products intended for use with this product will appear in their accompanying manuals.

  • Page 25: European Community Directive Conformance Statement

    Trademarks The following terms are trademarks or registered trademarks of the IBM corporation in the United States or other countries or both: • HelpCenter •...

  • Page 26: Year 2000 Notice Information

    Notice: Year 2000 readiness status of certain software that might be included with your IBM computer. IBM has included with your IBM computer selected software products that are supplied by independent software vendors (also known as ISVs). As of the date of this notice, some software vendors have not designated as ready for the Year 2000 some versions of their software products as distributed.
  • Page 27 IBM is providing this information to assist you in your assessment of the Year 2000 status of your computer environment. It is important that you prepare to address any issues that might affect the readiness of your overall computer environment.
  • Page 28 Readiness Disclosures" under the Year 2000 Information and Readiness Disclosure Act of 1988, a United States statute enacted on 19 October 1998. IBM's Year 2000 Internet Web site pages have been and will continue to be IBM's primary method for communicating Year 2000 information about IBM products and services.

  • Page 29: Ergonomics

    Ergonomics Arranging a comfortable and productive work area V iew ing D istance Low er B ack S upport S eat H eight The computer you purchased may have components Note: which are different from those shown here. Arranging your work area When you arrange your computer, position your monitor and keyboard directly in front of you.

  • Page 30: Positioning The Monitor

    • Make sure the keyboard height is comfortable for typing. • When you type, the keyboard should be positioned so that your arms are relaxed and comfortable, and your forearms are roughly horizontal. Your xxxii IBM Personal Computer User Guide...
  • Page 31 Move the mouse with your entire arm instead of only using your wrist. For more detailed information and tips about how to use your computer, refer to the online help on your computer or visit the IBM Healthy computing Web site at http://www.pc.ibm.com/ww/healthycomputing/...
  • Page 32 IBM Personal Computer User Guide...

  • Page 33: Part 1. Learning About This Book

    Part 1. Learning about this book This part contains an introduction to the User Guide . Read this part to understand how to use this book and where to go if you need additional information. This part contains the following chapter: •...

  • Page 35: Using This Book

    Chapter 1. Using this book The User Guide contains general information for all users of an IBM Personal Computer. Once you have taken your computer out of the box and connected all the components, you can use this book as a guide to your computer's hardware and as a problem-solving tool.
  • Page 36 • ”Adding and removing adapter cards and drives” on page 8-1 This chapter contains instructions for adding and removing adapter cards and drives. • ”Adding and replacing system board components” on page 9-1 IBM Personal Computer User Guide...
  • Page 37 This appendix contains definitions of some of the terms generally used to describe monitor characteristics. • ”Appendix D. Warranty” on page D-1 This appendix contains the IBM hardware product warranty for your computer. The book also contains an index. Using this book...

  • Page 38: Where To Find More Information

    From the Windows 98 desktop, you can search for specific help topics about your computer. To start the Windows 98 help system, follow these steps: 1. Click on the Start button on your desktop. 2. Move your mouse pointer to the Help option and click on it. IBM Personal Computer User Guide...

  • Page 39: Part 2. Support Information

    Part 2. Support information This part contains the various support and services the IBM HelpCenter provides. This part contains the following chapters: • "HelpWare support and services" on page 2-1 This chapter contains details on the IBMHelpWare support and services. It tells you what to do in case you need computer-related assistance or information.

  • Page 41: Helpware Support And Services

    HelpWare has a variety of services and solutions for you. These options are available from IBM whenever you need help for as long as you own your IBM Personal Computer. Even when your software support expires, HelpWare will still be there to support you with services available for purchase.

  • Page 42: What Can I Do On My Own

    We have given you several different methods you can use to solve problems on your own. If you need to, you can still contact IBM for support. There is more information about telephone support in “How and when do I contact the IBM PC HelpCenter?”...

  • Page 43: Ibm Update Connector

    IBM HelpCenter. IBM Update Connector This program allows you to connect to the IBM PC HelpCenter to receive updates for some of the software that came with your system and download them. Once you have received the files, you can begin the automated installation process. IBM Update Connector is available to registered customers during the warranty period at no additional charge.

  • Page 44: How Do I Get Help Electronically

    You can use the Universal Resource Locator (URL) to contact us on the Internet. When you link to the IBM computer support home page, you can search for technical tips, download updated drivers and find out about many other things.

  • Page 45: How And When Do I Contact The Ibm Pc Helpcenter

    This document contains several problem-solving options you can use. See the ”Quick problem solving chart” on page 10-6 for troubleshooting information before you call the IBM PC HelpCenter. If you have completed the problem-solving steps in the "Troubleshooting" chapter and you still need help, you may need to call the IBM PC HelpCenter.

  • Page 46: Software Technical Support

    Running" support period. You may also require "How to" help and support as you use your computer. IBM PC HelpCenter technicians can assist you for a fee. For more information, see “How and when do I purchase additional support?” on page 2-9.

  • Page 47: Before You Call

    PC Doctor Diagnostics, refer to ”IBM Diagnostic Programs” on page 10-20. 3. If you have not already done so, you will be required to register your computer the first time you contact IBM. You will be required to provide the following information: Neme...
  • Page 48 Please be at your computer when you call. If your country or region is not listed, contact your IBM reseller or IBM marketing representative. Country/Region Phone Number Hours of Operation Australia 13-14-26 9am - 9pm (EST - Australia) 365 days a year...

  • Page 49: How And When Do I Purchase Additional Support

    900 number In the United States and Canada, to receive immediate support from an IBM PC HelpCenter technical support representative you can call the 900 number. Your local telephone company will bill you by the minute for each call. Persons under age 18 must have permission of a parent or legal guardian prior to placing the call.

  • Page 50: Flat Rate

    Flat rate You may call the IBM PC HelpCenter to purchase support for a single incident or multiple incidents (in Canada, call the toll free number listed on page 2-9). The flat- rate option is not available in Australia or New Zealand.
  • Page 51 IBM's International Warranty Service Office (IWSO). Upon registering the product with the IWSO, IBM will issue a certificate that will be honored wherever IBM or IBM resellers sell and service IBM Commercial Personal Computer products. The IWS program is not available for products.
  • Page 52 IBM Personal Computer User Guide 2-12...

  • Page 53: Express Maintenance

    IBM within 30 days of your receipt of the new part. If the part is not returned within 30 days, your card will be charged the full retail price of the part. Credit card information will not be made available to any one outside IBM.
  • Page 54 IBM Personal Computer User Guide...

  • Page 55: Part 3. Controlling System Settings

    Part 3. Controlling system settings This part contains information to help you configure or reconfigure the hardware and hardware features that were installed in your computer at the factory. It contains the following chapters: • "Getting started" on page 4-1 This chapter contains instructions for making adjustments to monitor and volume settings on your computer.
  • Page 57 Chapter 4. Getting started When you purchased and set up your IBM Personal Computer, it was ready for you to use the first time you turned it on. However, as you begin to use your computer, you might want to make adjustments to your monitor and volume settings for optimal comfort and performance.

  • Page 58: Controlling Monitor Settings

    • Under some conditions, interference patterns, such as curved, shadowy lines can occur. If these patterns appear on your screen, change your software program's background color or design. • To extend the life of your monitor, turn it off at the end of each day. IBM Personal Computer User Guide...

  • Page 59: Power Saver Feature

    Power saver feature Your monitor documentation should indicate whether your monitor has a power saver feature. This feature may be called Display Power Management Signaling (DPMS). With DPMS, the monitor's display goes blank if you have not used your computer for a predetermined period of time. To redisplay the screen, press the shift key on your keyboard or move the mouse.
  • Page 60 The highest resolution and color settings are not always best. For example: • Higher resolutions display more pels (picture elements). While this allows more text and graphics to be displayed, it makes them appear smaller. For most IBM Personal Computer User Guide...
  • Page 61 users, 640x480 or 800x600 is a comfortable resolution setting. • When you select more colors, most software programs will slow down. Choose only as many colors as you need. • You can determine which settings are most comfortable to work with by selecting and trying each one.

  • Page 62: Controlling Volume

    Volume Control. This method starts the master Volume Control window, which allows you to adjust the volume of each audio device individually. If no sound comes from your speakers, you might have the volume set too low or the mute function activated. IBM Personal Computer User Guide...

  • Page 63: Getting Ready To Print

    Getting ready to print After you have attached your printer to your computer as described on the Setup poster , you need to install the correct printer driver for the operating system you are using. A printer driver is a file that describes the characteristics of your printer to the software.

  • Page 64: Setting Up Communications

    If your computer has a fax/data modem, it can communicate with other computers and fax machines. Some IBM personal computers have a modem already installed. However, if your computer package comes with a modem but it is not installed, open the system and install the modem first.

  • Page 65: Configuring Your Communications Software

    The telephone line your modem uses cannot be used for any other purpose while the modem is operating. Any interruption on the line your computer is using will stop computer communications. Do not pick up a telephone on the same line your computer is using.

  • Page 66: Configuring Your Computer For A Connection To The Internet

    Internet service provider and line charges may apply. The IBM Internet Connection Services The IBM Internet Connection Services is IBM's online service that gives you easy access to the Internet. Once you have configured your computer to connect to the Internet, you can access a wide variety of online information.

  • Page 67: The Internet Connection Wizard

    You can also use a Windows 98 program to configure a dial-up connection to The Microsoft Network. Follow these steps if you want to become a member of The Microsoft Network. 1. From the Windows 98 desktop, double-click on the Setup MSN Internet Service icon.
  • Page 68 2. Select Settings, and then click Control Panel. 3. Double-click Keyboard (Rapid access). The Rapid Access Keyboard Customization program starts. 4. Follow the instructions on the screen. To learn more about the Rapid Access keyboard, click Help. IBM Personal Computer User Guide 4-12...

  • Page 69: Power Management Features

    Chapter 5. Power management features Your computer is compliant to ACPI (Advance Control Power Interface) and the APM (Advance power Management) functions. It will enter a power-saving mode according to the power management option you specify. You can set up the power management option in the BIOS (Basic Input Output system) Setup menu or in Windows 98.

  • Page 70: Software Shutdown

    2. Click on Shut down... to display a confirmation screen with a list of options. 3. Select the option Shut down. Then click on OK. IBM Personal Computer User Guide...

  • Page 71: System Standby

    System Standby Your computer supports the system Standby feature. This feature lets the computer enter a low power state. You can put the system in Standby mode in several ways: • using the Windows 98 Start menu • using the power button •...
  • Page 72 When the system is in "normal off" state: • Pressing the power button, regardless of the length of time you press it (less than or more than four seconds), simply turns the system power on. IBM Personal Computer User Guide...

  • Page 73: Using The Power Management Feature In Windows 98

    Using the Power Management feature in Windows 98 Follow these steps for power management: 1. Double-click on the My computer icon. 2. Double click on the Control Panel icon. 3. Double-click on the Power Management icon. The power management options are available from this menu. Power management features...

  • Page 74: Monitor Standby

    6. Specify the number of minutes before the monitor enters standby or completely shuts off, and then click on OK. When the monitor is in standby, press any keyboard key or move the mouse to take the monitor out of standby. IBM Personal Computer User Guide...

  • Page 75: Bios Setup Configuration

    Chapter 6. BIOS Setup configuration Your IBM Personal Computer is already configured for immediate use. You can view your computer’s configuration settings using the Configuration/Setup Utility and the Windows 98 Device Manager. You can also use these configuration utilities to change some configuration settings.

  • Page 76: Configuration/Setup Utility Overview

    • Diskette, hard disk, and CD-ROM drives • Serial and parallel ports • Plug and Play options • Startup options • Model information • Date and time settings • Security options • Power management options IBM Personal Computer User Guide...
  • Page 77 Some of the parameters and related settings in Setup are for reference only, such as those items in the System Summary and Product Data menus. Refer to the section “Viewing system information and product data” on page 6-5 for details on these menus.

  • Page 78: Entering Setup

    4. From the window that appears, click on the option Restart the computer?, and then click on OK. 5. When you see the IBM logo and the line message “Press F1 to enter Setup”, press F1 to enter Setup and display the Configuration/Setup Utility menu.

  • Page 79: Working With The Setup Menus

    Working with the Setup menus The Configuration/Setup Utility menu appears immediately after you press F1. Configuration/Setup Utility menu C onfiguration/S etup U tility S elect option: S ystem S um m ary P roduct D ata D evices and I/O P orts S tart O ptions D ate and T im e A dvanced S etup...

  • Page 80: Viewing System Information And Product Data

    To view other computer information such as the model number, serial number, and BIOS version and date, select the Product Data option from the Configuration/ Setup Utility menu. Like in the System Information menu, the items displayed are not configurable. IBM Personal Computer User Guide...

  • Page 81: Changing Parameter Settings

    Loading the default settings When you purchase an IBM personal computer, it is already configured for use. The original configuration settings, also called factory or default settings , are stored in the CMOS. Setup includes an option, Load Default Settings, that lets you reload the original configuration at any time.

  • Page 82: Canceling Changes

    1. From the Configuration/Setup Utility menu, select Save and Exit Setup. Then, press Enter. 2. A dialog box appears saying "Save to CMOS and EXIT (Y/N)?” Type Y, and then press Enter. The computer restarts using the new settings. IBM Personal Computer User Guide...

  • Page 83: Setup Parameters

    Setup parameters Devices and I/O Ports Use the options in this menu to configure the devices and I/O ports in this computer. Diskette Drive A Use this setting to define the type of drive installed as drive A. None No floppy drive installed 720K, 3.5 in 3-1/2 inch double-sided drive;...

  • Page 84: Usb Controller

    When Auto (default) is selected, the BIOS selects the best available mode for the following four setup items: • IDE Primary Master PIO • IDE Primary Slave PIO • IDE Secondary Master PIO • IDE Secondary Slave PIO IBM Personal Computer User Guide 6-10...

  • Page 85: Ide Hdd Block Mode

    Ultra DMA (Direct Memory Access) Ultra DMA provides a faster data transfer rate between the IDE devices and your system than the conventional DMA mode. You can enable it by selecting the Auto option or disable it by selecting disable. IDE Burst Mode This setting determines the acceleration of data transfer for IDE devices.

  • Page 86: Start Options

    This setting determines if the BIOS will monitor the boot sector and partition table of the hard disk drive for any attempt at modification. If any attempt is made, the BIOS will halt the system and an error message will appear. IBM Personal Computer User Guide 6-12...

  • Page 87: Boot Up Floppy Seek

    Afterwards, if necessary, you will be able to run an anti-virus program to locate and remove the problem before any damage is done. Activates automatically when the system boots up causing a warning mes- Enabled sage to appear when anything attempts to access the boot sector or hard disk partition table.

  • Page 88: Gate A20 Option

    When the typematic rate is enabled, you can select the rate at which the keys are repeated. 6 characters per second 8 characters per second 10 characters per second 12 characters per second 15 characters per second 20 characters per second 24 characters per second 30 characters per second IBM Personal Computer User Guide 6-14...

  • Page 89: Halt On

    Typematic Delay (Msec) When the typematic rate is enabled, you can select the delay between when the key was first depressed and when the acceleration begins. 250 msec 500 msec 750 msec 1000 1000 msec Halt On Use this setting to determine under what conditions the power-on self test (POST) will halt when errors are detected.

  • Page 90: Advanced Setup

    Suspend -> off Suspend mode. The video function is off when the system is in Susp, Stby -> off Suspend or Stand by mode. All Mode -> off The video function is off in all modes. IBM Personal Computer User Guide 6-16...

  • Page 91: Video Off Method

    Video Off Method This determines the manner in which the monitor is blanked. This selection will cause the system to turn off the V/H SYNC+Blank vertical and horizontal synchronization ports and write blanks to the video buffer. Blank Screen This option only writes blanks to the video buffer. DPMS Supported Initial display power management signaling.

  • Page 92: Automatic Power On

    • wake up when any key in key board is pressed You can also define the power button override function. You can make the system power off instantly or after the power button is pressed for four seconds. IBM Personal Computer User Guide 6-18...

  • Page 93: Clock Generator Configuration

    ACPI suspend Type This setting determines the suspend type. S1(POS) Power on suspend. S3(STR) Suspend to RAM. Clock Generator Configuration The settings in this function allow you to change the clock rate of CPU, SDRAM, DIMM and PCI bus. Set Password In this option, you can set up a password to restrict access to the Setup Utility or to your system.

  • Page 94: Using Other Configuration Utilities

    ”Using the Windows 98 Device Manager” on page 7-4. When you purchase new hardware to install in your computer, a configuration utility or new drivers may come with the new hardware. See the documentation that comes with the new hardware for instructions. IBM Personal Computer User Guide 6-20...

  • Page 95: Part 4. Upgrading And Replacing Hardware

    Part 4. Upgrading and replacing hardware This part contains information to help you add to or change the hardware that was installed in your computer at the factory. It contains the following chapters: • "Preparing to upgrade" on page 7-1 This chapter contains information to help you plan and prepare to add or replace adapter cards, drives, and system board components in your system unit.
  • Page 97 Chapter 7. Preparing to upgrade To upgrade your computer's hardware, you can add or replace cards, drives, or some system board components. If you take the time to evaluate your new hardware and plan your hardware changes, you can reduce the effort required to make the changes.

  • Page 98: Evaluating Your New Hardware

    If you receive an error message, use the Windows 98 Device Manager to reassign system resources. See the section “Using the Windows 98 Device Manager” on page 7-4 for instructions. Refer also to “Appendix A: Memory module placement” for information on system resources. IBM Personal Computer User Guide...

  • Page 99: Planning Your Hardware Changes

    Planning your hardware changes You should understand how your new hardware will work with your existing hardware before you unplug your system unit, pull the cover off, and start removing or adding hardware. You should also record your changes as you work. Make sure that you have read the preceding section “Evaluating your new hardware”...

  • Page 100: Resolving Resource Conflicts

    5. Select a device item, then click on the Properties button. A display box appears showing the properties of the device. 6. Make the necessary changes in the settings that will not conflict with other devices. 7. Click on OK. IBM Personal Computer User Guide...

  • Page 101: Opening The System Unit

    Opening the system unit Each time you open your system unit, you must follow specific safety procedures to ensure that you do not damage your computer. Taking safety precautions Before you open the system unit, review “Safety information” on page xiii. For your safety and the safety of your equipment, follow these steps before you remove the system unit cover: 1.

  • Page 102: Removing The Top Cover

    4. Touch the bare metal frame of your system unit to dissipate the static electricity from your body. Do not touch any of the components inside the frame before you touch the frame. Do not touch any of the components that have a voltage warning label. IBM Personal Computer User Guide...

  • Page 103: Looking Inside The System Unit

    Looking inside the system unit After you remove the system unit top, the system unit looks like the following figure. Note: See the next page for a description of the hardware components inside the system unit. Your computer has four bays. One bay is for 5.25-inch drive, two bays are for 3.5- inch drives.
  • Page 104 8. System board.The system board is secured by screws on the inner base of the chassis. 9. PCMCIA drive adapter. Some of the systems will be shipped with PCMCIA drive adapter. IBM Personal Computer User Guide...

  • Page 105: Adding And Removing Adapter Cards And Drives

    Chapter 8. Adding and removing adapter cards and drives Before you begin working with the hardware inside your system unit, read the following sections: • “Evaluating your new hardware” on page 7-2 This section contains the information you need to understand about potential system resource conflicts.

  • Page 106: Resolving Conflicts With Installed Adapter Cards

    6. In the Modem Properties window, click on the Resources tab. If you need help in using the Device Manager, press the F1 key to view the online help. You must restart your computer before any Device Manager changes can take effect. IBM Personal Computer User Guide...

  • Page 107: Working With The Hardware In The System Unit

    Working with the hardware in the system unit If you have not removed the cover from your system unit, review "Safety information" on page xiii, and then see “Opening the system unit” on page 7-5. If you plan to add both an adapter card and a drive, install or replace the drive before you install or replace the adapter card.

  • Page 108: Adding And Removing Adapter Cards

    CD-ROM drive. 5. Reinstall all hardware (except for the expansion-slot cover, which cannot be reinstalled) and screws that you removed prior to the installation of the adapter card. IBM Personal Computer User Guide...

  • Page 109: Removing Adapter Cards

    If you disconnected any cables to gain access to the adapter card connector on the system board, reconnect the cables. Removing adapter cards If you are permanently removing the factory-installed modem or replacing the modem with a different type, use the Windows Add/Remove Software feature in the Note: Control Panel to remove the modem software.

  • Page 110: Removing And Adding Drives

    CD-ROM drives), while the third connector is for diskette interface drives (such as diskette drives or tape drives). If the machine type of your system is 2196, use the following illustration to identify the signal cable connectors on your system board:...
  • Page 111 In your computer, the IDE and diskette connectors on the system board and cables have guides that allow the cable to be inserted one way only. Guidelines for connecting IDE/ATA signal cables Your system board has two connectors for attaching IDE/ATA signal cables. You can install two IDE/ATA drives to each of these connectors, if you have the proper cables.
  • Page 112 2. Install the new drive and connect the new drive to the spare connector on the cable attached to the primary IDE connector (labelled J4 on the system board, if the machine type of your system is 2196; labelled J11 on the system board, if the machine type of your system is 2197 or 6344).
  • Page 113 (labelled J14 on the system board, if the machine type of your system is 2196; labelled Floppy 1 on the system board, if the machine type of your system is 2197 or 6344) with a diskette-drive signal cable that has two connectors.

  • Page 114: Removing The Diskette Drive

    4. Remove the four screws (two on each side) that secure the mounting tray. 5. Pull the diskette drive from the mounting tray to remove it. 6. Reverse the procedure to install a new drive. IBM Personal Computer User Guide 8-10...

  • Page 115: Removing The Cd-Rom Drive

    Removing the CD-ROM drive To replace the CD-ROM, do as follows: 1. Disconnect the power, sound and signal cables from the CD-ROM. 2. Pull up the latch that secures the CD-ROM drive mounting tray. 3. Slide the CD-ROM drive mounting tray to the front of the computer and remove the tray.

  • Page 116: Removing The Hard Disk Drive

    4. Push the mounting tray to the right to separate it from the chassis, then lift the tray out of chassis. 5. To remove the hard disk drive from the mounting tray, remove the four screws securing it to the tray. IBM Personal Computer User Guide 8-12...

  • Page 117: Updating The Cmos Settings In Setup

    Updating the CMOS settings in Setup When you add PCI adapter cards, memory, and IDE drives, your system's Basic Input/Output System (BIOS) detects the hardware changes and updates the CMOS settings automatically. When you add other types of devices, such as a diskette drive, you have to enter Setup to manually assign resources (IRQs) to the devices.
  • Page 118 IBM Personal Computer User Guide 8-14...

  • Page 119: Adding And Replacing System Board Components

    The following sections contain instructions for working with the hardware components on your system board: • ”Identifying system board parts (machine type 2196)” on page 9-2 • ”Locating system board jumpers and connectors (machine type 2196)” on page 9-4 •...

  • Page 120: Identifying System Board Parts (Machine Type 2196)

    If you plan to add or replace hardware in your computer, you need to know the layout of the system board. This figure shows an example of the system board of the machine type 2196 in your computer. The items on the next page correspond to the numbered locations on the figure.
  • Page 121 The system board, sometimes called the planar or motherboard, is the main circuit board in the system unit. It supports a variety of devices and provides other basic computer functions that are preinstalled or that you can install later. The system board shown on the previous page has the following parts: Memory module sockets (for DIMMs).

  • Page 122: Locating System Board Jumpers And Connectors (Machine Type 2196)

    The following figure shows the locations of the jumpers and connectors on the system board. The jumpers are preset in the factory. Do not change these default jumper settings. For a list of connectors with their corresponding functions, see the section ”Connector functions” on page A-9. IBM Personal Computer User Guide...

  • Page 123: Identifying System Board Parts (Machine Type 2197 And 6344)

    Identifying system board parts (machine type 2197 and 6344) If you plan to add or replace hardware in your computer, you need to know the layout of the system board. This figure shows an example of the system board of the machine type 2197 or 6344 in your computer.
  • Page 124 Audio and game port connector (J13) Power supply connecter (J21) Keyboard and mouse connectors (KBMS1) Parallel, Video and Serial connectors (LP1) Digital Flat Panel connector (J10) Front USB, headset, microphone, and volume control (J22) (for consumer desktop model only) IBM Personal Computer User Guide...

  • Page 125: Locating System Board Jumpers And Connectors (Machine Type 2197 And 6344)

    Locating system board jumpers and connectors (machine type 2197 and 6344) The following figure shows the locations of the jumpers and connectors on the system board. The jumpers are preset in the factory. Do not change these default jumper settings. For a list of connectors with their corresponding functions, see the section “Connector functions”...

  • Page 126: Card Connector And Jumper Information

    The following figures show how to set a jumper. Position A shows closing pins 1-2 while position B shows closing pins 2-3. Pin 1 of a jumper is usually marked by a solid white line beside the pin. IBM Personal Computer User Guide...

  • Page 127: Upgrading The System Memory

    Upgrading the system memory Your system board has two system memory module sockets: DIMM 0, and DIMM 1. These sockets hold Dual Inline Memory Modules (DIMMs) that contain 3.3V single- or double-sided synchronous DRAM (SDRAM). You can install up to a maximum of 256 MB of system memory into these sockets.

  • Page 128: Removing Memory Modules

    To remove a DIMM, pivot the retaining clips on both sides of the socket outward to release the DIMM. Verifying the system memory To view the system memory settings in Setup, select System Summary from the Configuration/Setup Utility menu. 9-10 IBM Personal Computer User Guide...

  • Page 129: Replacing The System Battery

    Replacing the system battery Follow these steps to replace the battery: Before replacing the lithium battery review the Note: lithium battery notice on page xiv. 1. Place the blade of a small, flat-blade screwdriver under the edge of the retaining clip. 2.
  • Page 130 2. Double-click on the Control Panel icon. 3. From the Control Panel, double-click on the Date/TIme icon to display the items for changing the date and time. 4. Make the necessary changes then click on the OK button. 9-12 IBM Personal Computer User Guide...

  • Page 131: Updating The Cmos Settings In Setup

    Updating the CMOS settings in Setup When you add system board components, such as system memory modules, your system's Basic Input/Output System (BIOS) detects the hardware changes and updates the CMOS settings automatically. However, if you replace or remove components, you might receive a message that asks you to verify if the automatic detection changed the configuration correctly.
  • Page 132 9-14 IBM Personal Computer User Guide...

  • Page 133: Part 5. Troubleshooting

    Part 5. Troubleshooting This part contains information to help you respond to problems with the hardware, software, and features installed in your computer at the factory. This part contains the following chapter: • "Diagnosing and recovering from problems" on page 10-1 This chapter provides troubleshooting information, including error code interpretations.

  • Page 135: Diagnosing And Recovering From Problems

    This section lists the BIOS error codes and messages and their respective corrective actions. • ”IBM Diagnostic Programs” on page 10-20 This section tells you how to use the Recovery and Diagnostics CD if you lose the factory-installed programs in your computer.

  • Page 136: Before You Panic: Some Simple Fixes

    If you are using a multiple outlet device (for example, a power surge protector or power strip), make sure it is plugged in and turned on. If the problem continues, refer to the ”Quick problem solving chart” on page 10-6. 10-2 IBM Personal Computer User Guide...
  • Page 137 Step 2 Did the system unit beep after it was turned on? There is a problem with the system unit. Find the Yes, more than once error code or message in the section ”Error codes and messages” on page 10-17 and take the action listed.
  • Page 138 2. If the monitor you attached is a VGA monitor and not an SVGA monitor (older monitors may be VGA), detach the VGA monitor and attach an SVGA monitor. Using an SVGA monitor allows your computer system to take full advantage of Windows video function. 10-4 IBM Personal Computer User Guide...
  • Page 139 Step 3 Is anything displayed on the monitor? (Continued) • The colors displayed are wrong. Make sure the monitor cable is correctly and securely connected to the system unit. Your Setup Poster shows how the cable should be connected. If the problem continues, refer to”Solving hardware and software problems”...

  • Page 140: Quick Problem Solving Chart

    Y ou do not have a hardw are problem . S ee the and softw are problem s" on page 10-7. If this does not fix the S upport Inform ation section. problem , see the S upport Inform ation section. 10-6 IBM Personal Computer User Guide...

  • Page 141: Solving Hardware And Software Problems

    Solving hardware and software problems Solving hardware problems Table 1: Hardware problems If the problem is: Here's what to do: Screen is black (no error If you installed memory modules or adapter cards, make code); beep during power sure you installed them correctly. For instructions on on self-test (POST).
  • Page 142 8. Click on OK . Note: If any of these problems continue after taking the actions listed, see "HelpWare support and services" on page 2-1 for information on obtaining service. 10-8 IBM Personal Computer User Guide...
  • Page 143 Table 1: Hardware problems (Continued) If the problem is: Here's what to do: Can’t write to diskette 1. Make sure you are using the correct type of diskette. Make sure that the diskette is correctly formatted. 2. Make sure the diskette is not write-protected. 3.
  • Page 144 8. Turn the system unit off, wait 10 seconds, and then turn the system unit on again. Note: If any of these problems continue after taking the actions listed, see "HelpWare support and services" on page 2-1 for information on obtaining service. 10-10 IBM Personal Computer User Guide...
  • Page 145 Table 1: Hardware problems (Continued) If the problem is: Here's what to do: Modem/communications 1. Make sure the telephone cord is securely connected. errors Your Setup Poster shows how the cord should be connected. 2. Make sure the telephone line works by plugging a working telephone into the same telephone outlet that the computer was plugged into.
  • Page 146 10.For additional help, see the user's guide that came with the printer. Note: If any of these problems continue after taking the actions listed, see "HelpWare support and services" on page 2-1 for information on obtaining service. 10-12 IBM Personal Computer User Guide...

  • Page 147: Solving Software Problems

    The most common cause for the clock losing time is related to application programs, not a hardware failure. If you experience this problem, do the following: 1. From the Windows desktop, click on the IBM Update Connector icon to obtain the latest software updates for your computer.
  • Page 148 Note: If any of these problems continue after taking the actions listed, see "HelpWare support and services" on page 2-1 for information on obtaining service. 10-14 IBM Personal Computer User Guide...

  • Page 149: Solving Modem Problems

    If you cannot resolve the problem after reading this section, contact your IBM PC HelpCenter for assistance. See ”How and when do I contact the IBM PC HelpCenter?” on page 2-5. Table 3: Modem problems...
  • Page 150 3. Make sure the data speed is not faster than your software computer's capability. Note: If any of these problems continue after taking the actions listed, see "Chapter 2: HelpWare support and services" on page 2-1 for information on obtaining service. 10-16 IBM Personal Computer User Guide...

  • Page 151: Error Codes And Messages

    Error codes and messages When you see error codes and messages on your screen, find the error code or message in the following table, then take the applicable corrective action or actions. Table 4: Error codes and messages Error codes Error messages Corrective actions CMOS battery failed...
  • Page 152 4. Check the IDE cable/connection. 5. Check the IDE drive. Note: If any of the errors persist after performing the listed corrective actions, see "HelpWare support and services" on page 2-1 for information on obtaining service. 10-18 IBM Personal Computer User Guide...
  • Page 153 Table 4: Error codes and messages (Continued) Error codes Error messages Corrective actions 1783 Secondary slave hard disk fail 1. Load the default settings in Setup. 2. Check the IDE drive jumper. 3. Check the power to the IDE drive. 4.

  • Page 154: Ibm Diagnostic Programs

    Save and print the log files created by both versions of diagnostics. If you are unable to isolate and repair the problem yourself, you will need the logs when you call IBM and speak to a technical-support representative. (The log file created by PC-Doctor for Windows is automatically saved in C:\PCDR\DETAILED.TXT.)

  • Page 155: Reinstalling Device Drivers

    Reinstall device drivers only if you know that it is necessary to do so to correct a problem with your computer. Copies of the device drivers that come preinstalled on your IBM computer are located on the Recovery and Diagnostics CD in a folder called INSTALLS.

  • Page 156: Recovering Factory-Installed Programs And Files

    Recovering factory-installed programs and files Your IBM computer comes with preinstalled system and program files. If you accidentally erase any of these files, or if some of these files become corrupted when you install a new program, you can recover them. To recover lost or corrupted files that were installed at the factory, you need the Recovery and Diagnostics CD- ROM that came with your computer.
  • Page 157 5. When you see the Configuration/Setup Utility menu: a. Use the cursor movement keys to select Full Recovery or Custom Recovery. Follow the instructions on the screen and read the messages carefully until the recovery completes. Full Recovery will format your hard drive. If you choose this option, all data on your hard drive will be erased.
  • Page 158 10-24 IBM Personal Computer User Guide...

  • Page 159: Part 6. Technical Reference

    Part 6. Technical reference This part contains technical information you might need if you upgrade your computer’s hardware. It contains the following appendices: • "Appendix A. Specification tables" on page A-1 This appendix contains specific memory, address, interrupt, channel, and port specifications.

  • Page 161: Appendix A. Specification Tables

    This memory module placement table shows you how to place dual inline Memory modules (DIMMs) into the sockets labelled DIMM1 Bank 0 and DIMM Bank 1. Refer to the section ”Identifying system board parts (machine type 2196)” on page 9-2 for the location of the DIMM sockets.
  • Page 162 160M 128M 128M 192M 128M 144M 128M 160M 128M 192M 128M 128M 256M 256M 288M 256M 320M 256M 128M 384M 256M 256M 512M 512M 544M 512M 576M 512M 128M 640M 512M 256M 768M 512M 512M IBM Personal Computer User Guide...

  • Page 163: Memory Map

    Memory map This table shows the hexadecimal addresses for the system memory regions. You may use this information for adapter cards that require you to set up memory regions. Table 2: Memory map Address range Description 0~640 KB (000000 ~ 09FFFF) Main memory 640~768 KB (0A0000 ~ 0BFFFF) VGA memory...

  • Page 164: System Input/Output Addresses

    DMA controller-2 0F0-0FF Math Co-Processor 170-177 Secondary IDE 1F0-1F7 Primary IDE 200-207 Game Port 278-27F Parallel Printer Port 2 2F8-2FF Serial Asynchronous Port 2 378-37F Parallel Printer Port 1 3F0-3F5 Floppy Disk Controller 3F6-3F6 Secondary EIDE IBM Personal Computer User Guide...

  • Page 165: System Input/Output Addresses

    Table 3: System input/output addresses (Continued) Address range Function (hexadecimal) 3F7-3F7 Primary EIDE 3F8-3FF Serial Asynchronous Port 1 0CF8 Configuration Address Register 0CFC Configuration Data Register 778-77A Parallel Printer Port 1 Specification tables...

  • Page 166: System Interrupts

    Serial Port, Communications port (COM2) Sis 7001 PCI to USB open host controller Modem/Audio Diskette Parallel, Printer port Real Time Clock/System CMOS ACPI SCI Audio Ethernet, LAN PS/2 Mouse Numeric Data Processor Primary IDE Secondary IDE IBM Personal Computer User Guide...

  • Page 167: Dma Channel Assignments

    DMA channel assignments This table shows the channel assignments for Direct Memory Access (DMA). DMA allows I/O devices to transfer data directly to and from memory. You may need to select an available DMA channel if you add an I/O device that uses DMA. Table 5: DMA channel assignments DMA channel Assignment...

  • Page 168: Serial Port Addresses

    Serial port addresses IBM computers have a built-in external serial port already installed in the computer. The connector for this port is located at the back of your computer. This port can be used to connect a serial mouse, serial printer, or other serial device and to transfer data between computers.

  • Page 169: Connector Functions

    Connector functions The following table includes the specific functions of the connectors. Refer to the section ”Locating system board jumpers and connectors (machine type 2196)” on page 9-4 for an illustration of the connector locations. Table 7: Connector functions Connector...
  • Page 170 Floppy Diskette connector Power Switch Printer, COM 1 and VGA connector PS/2 Keyboard and Mouse Power and HDD LED CD Audio in connector Game port, audio in, audio out and MIC connector Passive speaker connector IBM Personal Computer User Guide A-10...
  • Page 171 The following table includes the specific functions of the connectors. Refer to the section ”Locating system board jumpers and connectors (machine type 2197 and 6344)” on page 9-7 for an illustration of the connector locations. Table 8: Connector functions Connector Function BAT1 Battery connector...
  • Page 172 Table 8: Connector functions (Continued) Connector Function CD Audio connector Passive speaker connector COM 1 connector ATX Power connector Front USB, Audio Line In, Audio Line Out and Volume control KBMS1 PS/2 Keyboard and Mouse connector VGA connector IBM Personal Computer User Guide A-12...

  • Page 173: Appendix B. Modem Information

    Some IBM computers have a modem already installed. If your computer came with a modem, all you have to do is connect the modem to a telephone line. (You may also connect a telephone to the modem if it has two RJ11C jacks). The system firmware is already configured to load the modem drivers and software once you have made the connections.
  • Page 174 • IS-101 voice command set • V.42bis (data compression) • V.42 (error correction) • MNP5 (data compression) • TIA/EIA 602 AT command set • V.8 start-up sequence • MNP2-4 error correction • Personal Computer 99 logo IBM Personal Computer User Guide...

  • Page 175: Operating Your Modem

    Operating your modem You can perform common modem functions such as dialing, file transfer, and faxing using the modem communications software that came with your computer. For information about configuring communications software, See “Configuring your communications software” on page 4-9. It is still possible for you to perform the basic modem functions using the AT commands from the Windows 98 DOS box prompt.

  • Page 176: Disabling Call Waiting

    Call Waiting. For specific instructions, see the user's guide or online Help that came with the communications software. If your computer came with a fax software already installed, use the fax software documentation included in your computer package or the fax software online help for additional information. IBM Personal Computer User Guide...

  • Page 177: Modem Commands

    Modem commands This section provides information on the modem commands if you operate your modem from the DOS prompt using the AT command strings. Executing commands Your modem is in the Command Mode when powered-on and is ready to receive and execute AT commands.

  • Page 178: At Commands

    ;= return to command mode after dialing Commands echo disabled Commands echo enabled Escape characters - switch from data mode to command mode Modem on-hook (hang-up) Modem off-hook (make busy) Firmware and device ID Checksum code IBM Personal Computer User Guide...
  • Page 179 Table1: AT commands (Continued) Command Function ROM test Firmware and device ID Low speaker volume Low speaker volume Medium speaker volume High speaker volume Speaker always off Speaker on until carrier detected Speaker always on Return to data mode Initiate an equalizer retrain and return to data mode Pulse dial Result codes enabled Result codes disabled...
  • Page 180 Same as X0 plus all CONNECT responses/blind dialing Same as X1 plus dial tone detection Same as X1 plus busy signal detection/blind dialing All responses and dial tone and busy signal detection Reset and recall user profile IBM Personal Computer User Guide...

  • Page 181: Detail For +Ms Controls

    Detail for +MS Controls Table 2: Detail for +MS Controls +MS=<carrier>,<automode>,<min transmit rate>,<max transmit rate>,<min receive rate>,<max receive rate> <carrier>= B103 for Bell 103 (300 bps) B212 for Bell 212 (1200 bps) V21 for V.21 (300 bps) V22 for V.22 (1200 bps) V22B for V.22bis (1200-2400 bps) V23C for V.23 V32 for V.32 (4800 &...

  • Page 182: Extended At Commands

    Modem hangs up and returns to the command mode after DTR toggle &F Load factory default configuration &G0 Guard tone disabled &G1 550 Hz guard tone enabled &G2 1800 Hz guard tone enabled &V View active profiles IBM Personal Computer User Guide B-10...

  • Page 183: V.42Bis Commands

    V.42bis commands Table 4: V.42bis commands Command Function +IFC = 0,0 Disable flow control +IFC = 2,2 Enable RTS/CTS hardware flow control (data mode default) +IFC = 1,1 Enable XON/OFF software flow control +DS = 0,0,2048,32 Data compression disable +DS =3,0,2048,32 V.42bis/MNP5 data compression enabled +ES = 0,0,1 Normal mode (speed buffering) only...

  • Page 184: Modem Response Codes

    No answer The line being called did not answer within the time-out period Connect xxxx Connected at 2400 bps Delayed Dialing delayed Blacklisted Number is blacklisted Fax connection Data Data connection +FC error Fax error IBM Personal Computer User Guide B-12...

  • Page 185: S Registers

    S registers S registers are information storage areas inside the modem. The AT command set uses the S registers to configure modem options. Some S registers have default settings. For normal modem operations, the default settings are usually adequate. However, special circumstances may require you to change some defaults. To change or read the value of an S register, begin the command with the letters AT .
  • Page 186 Comma pause time 0-255 /seconds Carrier loss time 1-255 /10ths of a second Touch-tone dialing speed 50-255 /milliseconds Escape character detect time 0-255 /50ths of a second Flash dial modifier time 0-255 /10 milliseconds IBM Personal Computer User Guide B-14...

  • Page 187: Appendix C. Monitor Terminology

    Appendix C. Monitor terminology As you read the documentation that came with your monitor and the monitor information provided in this chapter, you might find a few technical terms. If you change your monitor settings, refer to the following table to understand some of the terms used to describe monitor characteristics.
  • Page 188 IBM Personal Computer User Guide...

  • Page 189: Appendix D. Warranty

    Appendix D. Warranty The following warranty applies only to machine types Note: 2196 and 2197. For other machine types, refer to the warranty that was provided with the computer. Warranty statements The warranty statements consist of two parts: Part 1 and Part 2. Part 1 varies by country.

  • Page 190: Ibm Statement Of Limited Warranty For United States, Puerto Rico, And Canada (Part 1 - General Terms

    1. The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale, from IBM or your reseller. The term “Machine” means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them.
  • Page 191 WITHOUT WARRANTIES OF ANY KIND. Warranty service. To obtain warranty service for the Machine, contact your reseller or IBM. In the United States, call IBM at 1-919-517-2800. In Canada, call IBM at 1- 800-565-3344. You may be required to present proof of purchase.
  • Page 192 IBM or your reseller of changes in a Machine’s location. IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM’s possession or 2) in transit in those cases where IBM is responsible for the transportation charges.
  • Page 193 Limitation of liability. Circumstances may arise where, because of a default on IBM’s part of the liability, you are entitled to recover damages from IBM. In each such instance, regardless of the basis on which you are entitled to claim damages...

  • Page 194: Ibm Statement Of Warranty Worldwide Except Canada, Puerto Rico, Turkey, United States (Part 1- General Terms

    IBM in this Statement of Warranty apply only to Machines you purchase for your use, and not for resale, from IBM or your reseller. The term “Machine” means an IBM machine, its features, conversions, upgrades, elements or accessories, or any combination of them.
  • Page 195 If a Machine does not function as warranted during the warranty period, and IBM or your reseller are unable to either 1) make it do so or 2) replace it with one that is at least functionality equivalent, you may return it to your place of purchase and your money will be refunded.
  • Page 196 IBM or your reseller of changes in a Machine’s location. IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM’s possession or 2) in transit in those cases where IBM is responsible for the transportation charges.
  • Page 197 Limitation of liability. Circumstances may arise where, because of a default on IBM’s part of the liability, you are entitled to recover damages from IBM. In each such instance, regardless of the basis on which you are entitled to claim damages...

  • Page 198: Part 2 - Country-Unique Terms

    Limitation of liability. The following is added to this Section: Where IBM is in breach of a condition or warranty implied by the Trade Practices Act 1974, IBM’s liability is limited to the repair or replacement of the goods or the supply of equivalent goods.
  • Page 199 Consumer Guarantees Act 1993 or other legislation which cannot be excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of any goods which IBM provides, if you require the goods for the purposes of a business as defined in that Act.
  • Page 200 EGYPT: Limitation of liability. The following replaces item 2 in this Section: 2. as to any other actual direct damages, IBM's liability will be limited to the total amount you paid for the Machine that is the subject of the claim.
  • Page 201 Applicability of suppliers and resellers (unchanged). The following paragraph is added at the end of this Section: IBM's entire liability and your sole remedy, whether in contract or in tort, in respect of any default shall be limited to damages.
  • Page 202 Applicability of suppliers and resellers (unchanged). The following is added to the end of this Section: IBM's entire liability and your sole remedy, whether in contract or in tort, in respect of any default will be limited to damages. NORTH AMERICA CANADA: Warranty service.
  • Page 203 6-20 mouse doesn’t work 10-10 Configuration/Setup Utility, See Setup printer error 10-12 conflicts 7-2 HelpWare, See IBM HelpWare disk drives 6-12, 7-7 I/O addresses A-4 adding and removing 8-6 IBM HelpWare 2-1 connectors on the system board 8-6 30 day "Up and Running"...
  • Page 204 IBM Global Network 4-10 power management connecting through the Internet Setup monitor standby 5-6 Wizard 4-11 software shutdown 5-2 connecting through The Microsoft system suspend 5-3 Network 4-10 printer IRQs A-6 emulation mode 4-7 printer driver 4-7...
  • Page 205 6-6 system information viewing 6-6 signal cables connecting 8-9 connecting IDE/ATA 8-7 software diagnostics 2-3 IBM Update Connector 2-3 software problems computer doesn’t go to standby 10-13 speaker adjusting volume 4-6 system board parts 9-5 parts descriptions 9-3, 9-6...
  • Page 206 Index...

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