palmOne Zire 31 Read This First Manual page 10

Synchronization does not begin
Be sure the HotSync cable is connected to your handheld and to a working USB port on
your computer. Follow these steps to check both your computer and your handheld:
Check your computer:
Windows:
1. Make sure the HotSync icon appears in the group of icons in the lower-right part of
your screen.
If not:
a. Click the Start button and select Programs.
b. Select Palm Desktop, and then select HotSync Manager.
2. Check the connection type:
a. Disconnect and then reconnect the HotSync cable.
b. Make sure there is a checkmark next to Local USB.
If not, click Local USB.
Mac:
1. Make sure the HotSync Manager is enabled:
a. Double-click the HotSync Manager icon in the palmOne folder.
b. In the HotSync Controls tab, click Enabled.
2. Make sure the USB connection is working:
a. Disconnect and then reconnect the HotSync cable.
b. Restart your computer.
HotSync icon