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Manuals and User Guides for Zultys ZIP4x4. We have
1
Zultys ZIP4x4 manual available for free PDF download: User Manual
Zultys ZIP4x4 User Manual (194 pages)
Brand:
Zultys
| Category:
Telephone
| Size: 2 MB
Table of Contents
Revision History
2
Table of Contents
3
Chapter 1 Introduction
11
Introduction
11
Scope
11
Audience
11
Installation and Use
11
What this Manual Includes
11
Features
12
Switch Functionality
14
Display Description
14
Leds
15
Instruction Card
15
What this Manual Does Not Include
12
Ordering Information
16
Documentation Overview
16
Organization
16
Nomenclature
16
Special Paragraph Styles
17
Forms of Documentation
17
Colophon
18
Documentation Feedback
18
Chapter 2 Warranty, Service, and Support
19
Introduction
19
Warranty
19
General
19
Products Sold in the USA to USA Customers
19
Extended Warranty for Products Sold in the USA to USA Customers
21
Products Sold Outside of the USA
21
Repairs to the Hardware
21
Software License Agreement
22
Training
22
Software Updates
23
General
23
Released and Pre-Released Software
23
Software Subscriptions
23
Support
24
Resources
24
Contacting Your Reseller
24
Using Zultys' Technical Support
25
Chapter 3 Receiving the Zip4X4
27
Initial Inspection
27
Package Contents
27
Verify Contents
27
Serial Numbers
27
Items Included with each Phone
28
In Case of Damage or Malfunction
28
Returning Items for Repair or Replacement
28
Warranty Coverage
28
Obtaining RMA Number
28
Describing the Problem
29
Accessories
29
Packing
29
Shipping
29
Correspondence
30
Chapter 4 Installation
31
Wall or Desk Mounting
32
Connecting to the Network
32
Connecting a Headset
34
Installation
31
Preparing the Zip4X4 for Use
31
Handset
31
Power
31
Power on
36
Description
36
Initial Indications
36
Copyright
36
Running a Quick Test
37
Communicating with the Network
40
Tftp Server
41
Satisfactory Connections
42
Chapter 5 Provisioning the Phone
45
Introduction
45
Summary of Boot Process
45
Provisioning the Phone
45
Configuration Files
46
Updating Software on the Zip4X4
49
Introduction
49
Specific Description
49
Binary File
50
Ladder Diagram
50
Dhcp Server
51
Summary
52
Chapter 6 Interacting with the Phone
55
Call Appearances
55
Using the Keypad and the Buttons
55
Description of Keypad
56
Description of Buttons
58
Basics of Display Organization
58
Idle
58
Incoming Call
59
Menu
59
Data Backup
61
Chapter 7 Special Functions
63
Message
63
Encryption
63
Description
63
Individual Calls
64
Holding, Parking, Transferring, and Forwarding Calls
66
Conference Calls
67
User
68
Description
68
Log in
68
Log out
69
Log into ACD or Operator Group
70
Agents Operating Without a PC
71
Log out of ACD or Operator Group
71
Do Not Disturb (DND)
72
Forward
72
Description
72
Unconditional
72
On no Answer
72
When Busy
73
Configuring
73
Forward All Calls
73
Forward on no Answer
73
Park
74
Individual Call
74
Forward When Busy
74
Failure to Park an Individual Call
75
Conference Call
75
Failure to Park a Conference Call
75
Pickup
76
Individual Call
76
Conference Call
76
Error Conditions
78
Chapter 8 Using the Phone
81
Going off Hook and on Hook
81
Using the Handset, Headset, and Speaker
81
Off Hook
81
On Hook
81
Switching between the Handset, Headset, and Speaker
82
Disconnecting the Handset or Headset
82
Making a Call
82
Dialling a Number after You Get Dial Tone
83
Dialling a Number Without Dial Tone
84
Sending a # as Part of the Number
85
Dialling When in Calculator Mode
85
Making a Call While Accessing the Menu
85
Dialling Using a SIP Address
86
Editing a Number
88
Dialling an Invalid Destination
89
Making a Call Without a SIP Proxy
89
Call Proceeding and Call Answered
90
Calling
90
Ringback
91
Far End Busy
92
Network Busy
92
Call Answered
92
Network Failure
94
Receiving a Call
95
Alerting
95
Before You Answer
95
Receiving Multiple Calls and Call Waiting
96
Rejecting the Call or Not Answering
97
Answering the Call
98
Receiving a Call While Accessing the Menu
99
During a Call
99
Mute
99
Hold
99
Transferring a Call
102
Transferred by the Other Party
103
Using the Calculator
104
Ending a Call
104
You Terminate the Call
104
Other Party Terminates the Call
104
Quick Ways to Dial a Number
105
Introduction
105
Redial 01
105
Dialling by Memory Location in the Phone Book
106
Dialling by Name
107
Dialling a Recent Call
108
Conference Calls
109
Initiating a Conference Call
109
Placing a Conference Call on Hold
110
Resuming a Conference Call
110
Muting a Conference Call
110
Adding Another Person to the Conference
111
Terminating a Conference Call
112
Calculator
113
Functions
113
Keys
113
Display
113
Order of Operations
114
Divide by Zero
114
Editing
114
Clearing
114
Exiting
115
Making and Answering a Call While in Calculator Mode
115
Chapter 9 The Menu
117
Introduction
117
Menu | Phone Book
117
Search
118
Add New Contact
119
Edit
121
Delete
122
Menu | Instant Messages
123
Compose
123
Inbox
123
Outbox
124
Erase All
125
Menu | Information
126
Times
126
Records
127
Communications
127
Manufacture
129
Menu | User Settings
130
LCD Contrast
130
Greeting Message
131
Clear User Settings
131
Date and Time
132
Audio
132
Ring Tone
133
Display Events
137
Regional Options
137
Date Format
138
Menu | Protected Settings
141
Password
142
IP Communications
143
Disable Dhcp
143
SIP Communications
146
Vlan
149
Names and Numbers
151
Audio
153
Menu | Self Test
156
Purpose
156
Ping
156
Loop Ethernet Ports
158
Buttons and Keys
159
Leds
160
Lcd
161
Audio
162
Audio Return
163
Appendix A Menu Structure
165
Appendix B LED Summary
167
Call Appearance Buttons
167
Message and Encrypt Button
168
Hook and User Button
168
DND and Forward Button
168
Memory and Calculator Button
168
Park and Pickup Button
169
Mute and
169
Speaker Key
169
Appendix C Configuration Files
171
Introduction
171
Configuration File Types
171
Common Configuration File
171
Specific Configuration File
172
Configuration File Format
172
File Sections
172
Parameter Entries
173
Configuration Parameters
173
Network Configuration
173
SIP Configuration
176
Hardware Configuration
180
VLAN Configuration
181
Audio Information
183
General Information
185
Appendix D Acronyms
189
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