User Manuals: Vidicode Espero Desktop ISDN Voice Server

Manuals and User Guides for Vidicode Espero Desktop ISDN Voice Server. We have 1 Vidicode Espero Desktop ISDN Voice Server manual available for free PDF download: Manual

Vidicode Espero Desktop Manual

Vidicode Espero Desktop Manual (150 pages)

Brand: Vidicode | Category: Server | Size: 1.54 MB

Table of Contents

Table of Contents
7
1 Introduction

13
- Several Models, One Manual
  13
- Basic Functions
  14
  - Call Attendant
    14
  - Call Transfer and Call Queue
    14
  - Voice Mail
    14
  - Call Logging and Call Statistics
    14
  - Data Storage
    15
- Network
  15
- Search Voice Mail
  16
- Pass through Connection System
  16
- Audio Compression for Recording
  16
2 Installation

17
- What Is in the Box
  17
- Connecting the Power Supply
  18
  - On the Desktop Model
    18
  - On the 19" Model
    18
- Connecting the ISDN Lines
  19
  - Connecting to Basic Rate ISDN
    22
  - Connecting to E1 Primary Rate ISDN
    24
- Connect the Network
  25
- Disconnecting ISDN
  25
3 Configuration and Operation

27
- ISDN Procedures
  27
- Operation Basics
  28
  - Function Keys
    28
  - Soft Keys
    28
  - Frequently Used Key Indicators
    29
  - Save Changes
    30
4 System Configuration

31
- Opening the System Menu
  31
- Call Attendant
  31
- User Greetings
  32
- Call Statistics
  32
- Answering Time
  32
- No Answer Timeout
  33
- Minimum Recording Duration
  33
- Maximum Recording Duration
  34
- Stand Alone Mode
  34
- Connection
  35
- Total Lines
  35
- Number List
  35
- Number Filter
  36
- Replacement
  37
- Notification
  37
- Action
  38
- Dialling
  39
- Compression
  41
- Cryptocard
  41
- CD Copy
  42
- CD Copy Time
  42
- Auto Delete
  43
- Protect the Voice Server with a Password
  43
- Remove Password Protection
  44
- Set the Clock
  44
- Set the Language
  45
5 Configuration of the Ethernet Interface

46
- Network Active
  46
- FTP Active
  47
- FTP User
  47
- FTP Password
  48
- FTP Server Port
  48
- DHCP Server
  49
- IP Address
  49
- IP Subnet Mask
  50
- Gateway
  50
- IP Name
  51
- Email
  51
- Manual Voice Server Espero © Vidicode
  51
- Reply Address
  52
- SMTP Server IP Address
  52
- SMTP-Server Port
  53
- Domain Name
  53
- DNS Server
  54
- NTP Server
  55
- NTP Port
  55
- GMT Correction
  56
- UDP Address
  56
- UDP Port
  57
- Telnet
  57
- Service Timer
  58
- Monitor Active
  58
6 The Call Attendant

61
- What Is It
  61
- Record a Voice Menu
  62
- What Should the Voice Menu Do
  63
- Assign a Telephone Number to the Menu
  65
- More about the Attendant List
  68
- Some Advice
  69
7 Transfer Messages

71
- Direct Connect and Notification Messages
  71
- Call Queue Transfer Messages
  73
8 Voice Mail

81
- Introduction to Voice Mail
  81
- The Voice Mail List
  81
  - Voice Mail to E-Mail
    82
  - Voice Mail to (Mobile) Phone
    83
- Answering Machine Messages
  84
- User Voice Mail
  85
9 Data Input

87
10 System Messages

89
11 Call Logging and Call Statistics

91
- Introduction to Call Logging
  91
- How to Work with Call Statistics
  92
12 Call Recording

93
- Introduction to Call Recording
  93
13 User Commands

95
14 Using the CD Drive and the CD Menu

97
- The CD Menu
  97
- Free Time Left on CD
  97
- Create CD Directory
  97
- Erase CD Re-Writable
  98
- Software Update
  99
15 The Hard Disk Menu

103
16 Acknowledgements

105
- Privacy
  105
- Guarantee
  105
- Liability
  106
17 Appendix A Call Statistics

107
18 Appendix B Call Recording

109
- 18 Appendix B
  109
- Making Recordings
  109
- Playback Recorded Calls and Voice Mail
  109
- Search, Playback, CD Copy and Monitoring
  109
- To Search Stored Recordings
  110
- Recording Information
  117
- Copy Recordings to CD
  118
  - Copy a Individual Recording
    118
  - Copy a Selection of Recordings
    119
- Line Status
  119
- Monitoring
  120
  - Monitoring on the Desktop Model
    120
  - Monitoring on All Models
    122
- The Notification Message
  122
- View a Numberlist
  123
- Add a Number to the List
  124
- Remove a Number from the List
  124
- The E-Mail List
  125
- The Fax List
  125
19 Appendix C Encrypted Recording

127
- 19 Appendix C
  127
- Several Types of Cryptocard
  127
- Insert Cryptocard into the Voice Server
  128
- The Cryptocard and Its PIN and PUC Code
  128
- Making an Encrypted Recording
  130
- Playing an Encrypted Recording
  130
- Using Cryptocards on a PC
  131
20 Appendix D Quick CD Access System

133
- Install the Software
  133
- Start
  133
- View Recordings on CD
  134
- Create an Archive on Hard Disk
  135
- Recycle bin
  136
- Export Recordings
  137
- On Line Software Update
  137
- Search Recordings
  138
- Software Settings
  139
21 Appendix E the Acces System Software

141
- The Call Recorder Access System Software
  141
  - Playing Recordings
    142
  - Queries
    142
  - Call Statistics
    142
  - Fax Viewing
    143
- The RTR Call Monitor Software
  143
  - Application Note
    145
22 Appendix F APPLICATION NOTE

147
23 Index

147

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