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Perfect Voice Tis 16
Teleco Perfect Voice Tis 16 Manuals
Manuals and User Guides for Teleco Perfect Voice Tis 16. We have
1
Teleco Perfect Voice Tis 16 manual available for free PDF download: Installation Manual
Teleco Perfect Voice Tis 16 Installation Manual (101 pages)
Series 3
Brand:
Teleco
| Category:
Telephone System
| Size: 2 MB
Table of Contents
Table of Contents
3
Perfect Voice Tis16S3 Installation Reference Guide
7
Introduction
11
Configurations
11
Users
11
System Codes
12
What Perfect Voice Tis16S3 Can Do for Callers
12
What Perfect Voice Tis16S3 Can Do for Users
12
Installation
13
Installer Requirements
13
Required Materials
13
Installation Overview
13
Step 1: Unpack and Inspect Perfect Voice Tis16S3
13
Battery
14
Step 2: Install BSIS Card if Using SMDI Integration on Strata CIX
14
Step 3: Program Telephone System
14
Programming Toshiba Strata CIX Telephone Systems
14
Step 4: Shut down Telephone System
17
Step 5: Install Perfect Voice Tis16S3
18
Step 6: Restart CIX and Verify Perfect Voice Tis16S3 Is Functioning Properly
18
Step 7: Configuring the System
19
Set the System Date & System Time
20
Selecting the Telephone System Type
21
I&M
21
Selecting the Telephone System Type Using the Telephone
21
Selecting a Pre-Configured Dialplan
22
Record System Greetings and Whattodos
23
System Greeting Scripts
24
Pre-Defined Users for Greetings and Whattodos
24
Recording System Greetings
25
Manually Select the Open or Closed Mode
26
Setting the Business Hours
27
To Set the Business Hours
28
Setting up Single Digit Users
29
Setting up Transfer-Only Single Digit Users
29
Setting up Single Digit Audiotext Users
30
Changing the Default Operator
32
Programming the Default Operator's Extension
32
Configure Auto-Transfer to Fax Extension
33
Configure Auto-Transfer to TDD Equipment
34
Configuring the System for SMDI
35
Pager Notification
36
Notification Cycle
37
Directory Assistance
38
Search Directory Assistance by First or Last Name
38
Set up Users for Directory Assistance
39
Additional Fields Related to Directory Assistance
40
1 Locate Available Slot for Tis16S3
18
2 Install Perfect Voice Tis16S3 According to the Following Steps
18
Training
41
Console Operator Training
41
System Administrator Training
41
User Training
42
Final Cutover
42
Troubleshooting
43
System Administration
45
Before You Begin
45
Basic System Maintenance
45
Questions and Answers
45
User Training
45
Problem Reporting
46
System Administrator Menu
47
To Access the System Administrator Menu
47
Users on the Perfect Voice Tis16S3
48
Normal Users
48
Outside Users
48
Standard Audiotext Users
48
Single Digit Audiotext and Transfer-Only Users
49
Operator
49
Auto-Detect Users
49
Public Distribution Lists
49
Activating Pager Notification
50
Notification Cycle
51
I&M
51
Recording System Greetings and Whattodos
52
System Greetings
52
System Greeting Scripts
53
Pre-Defined Users for Greetings and Whattodos
53
Recording System Greetings
54
Holiday and Temporary Greetings and Whattodos
55
Holiday Greeting and Whattodo
55
Temporary Greeting and Whattodo
55
Recording Greetings and Whattodos
55
Manually Select the Open or Closed Mode
56
Single Digit Audiotext Messages
57
Audiotext Scripts
57
Recording Audiotext Scripts
57
Change the System Date and Time
58
To Change the System Date & System Time
58
Using and Configuring the Default Operator
59
Programming the Default Operator's Extension
59
Recording a Personal Greeting for the Default User's Mailbox
60
Enabling / De-Activating Operator Personal Greeting
61
Retrieving Messages from the Default Operator's Mailbox
61
Public Distribution Lists
62
Maintaining or Creating New Public Distribution Lists
62
Recording Public Distribution List Names
63
Changing User Passwords
64
Music on Hold and Background Music
65
Hardware Requirements
65
Enable Music on Hold/Background Music
65
Disable Music on Hold/Background Music
66
Customizing Music on Hold/Background Music
66
Changing the File after the System Has Started
66
Appendix A: Remote Diagnostics/Administration
67
Network Connection
67
Directions for Use
67
Using Network Connection for File Transfers
68
Connecting Via Internal Modem
69
Accessing SCREENS
69
Using Klinic
70
File Transfers
71
Resetting or Initializing the Internal Modem on the Perfect Voice Tis16S3
71
Connecting Locally Via Console Port
72
Accessing SCREENS
73
System Boot Options
73
Using Klinic
74
File Transfers
75
Appendix B: Create a Custom Dialplan
77
Appendix C: Database Worksheets
79
User Lists : Pre-Configured Dialplans
79
Single Digit Worksheet
79
I&M
79
Auto-Detect Worksheet
79
Public Distribution Lists
79
Normal User Worksheet (2-Digit)
80
Normal User Worksheet (3-Digit)
81
Outside User Worksheet
82
Appendix D: Installing Hyperterminal
83
Installing Hyperterminal Private Edition 4.0
83
Appendix E: Set up and Activate Email Notification
93
Edit Socket.cfg File
93
3 Add Email Address to User Record(S)
95
Appendix F: Call Record
97
Programming and Using Call Record
97
Station Programming
97
Programming the Live-Record Beep (if Required)
97
Using Call Record
97
Appendix G: Terms
99
Modes of Operation
99
Users
100
System Codes
100
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