SILENT KNIGHT 9500 Manuals

Manuals and User Guides for SILENT KNIGHT 9500. We have 2 SILENT KNIGHT 9500 manuals available for free PDF download: Installation Manual, Installation And Operation Manual

SILENT KNIGHT 9500 Installation Manual (218 pages)

Desktop Digital Alarm Receiver

Brand: SILENT KNIGHT | Category: Receiver | Size: 3 MB

Table of Contents
2
Section 1

10
System Overview

10
- Features
  10
  - Hardware
    10
  - Software
    11
- Optional Accessories
  11
- Formats Compatible with the 9500
  12
- 9500 Supported SIA Digital I-III Levels
  13
- How to Use this Manual
  14
- Terminology
  14
- What's in the Box
  15
- How to Contact Silent Knight
  15
Section 2

16
Agency Requirements

16
- Telephone Requirements
  16
- FCC Warning
  16
- UL Requirements
  17
  - Hardware Requirements
    17
  - Operational Requirements
    17
  - Programming Requirements
    17
Section 3

18
Installation

18
- Environmental Specifications
  18
- Electrical Specifications
  18
- Overview
  19
- Line Card Installation
  21
- Removing Line Cards
  22
- Telephone Line Connection
  23
- Parallel Printer Connection
  24
  - Printer Cable Pin-Outs
    25
  - Com Ports 1 & 2
    25
  - Remote Alert Output
    26
- AC Power Cord Connection
  27
- Battery Connection
  31
- Automation Computer Connection
  33
  - Computer Port Baud Rate Selection
    33
Operation

34
- Section 4 Operation
  34
- Touchpad Function Buttons
  34
- Displays
  36
  - LED Displays
    36
  - LCD Status Display
    36
    
    Adjusting LCD Contrast
    37
    
    LCD Abbreviations
    38
- Initial System Power up
  39
- Log on / Log off
  40
  - Installer Profile
    40
  - Operator Profile
    40
  - Default User Codes
    41
  - How to Log on the System
    41
  - How to Log off the System
    42
- Modes of Operation
  43
  - Normal Mode
    43
    
    Automatic Operation
    43
    
    How to Manually Acknowledge Calls
    43
    
    Log Only
    43
    
    Manual Operation
    43
  - Program Mode
    43
- Main Menu
  44
  - How to Display the Main Menu
    44
  - How to Maneuver through Main Menu
    45
  - Call History
    46
  - System History
    46
  - System Info
    47
  - Set Time & Date
    48
  - System Restart
    49
  - Printer Menu
    50
    
    How to Print Call History
    51
    
    Print Report
    51
    
    How to Print System History
    52
    
    How to Print System Configuration
    53
    
    Edit Event Format
    54
    
    How to Print a Test Page
    54
    
    Configure Printer
    56
  - Program Menu
    57
  - Diagnostics Menu
    57
    
    Phantom Menu
    58
    
    Event Log
    59
    
    Message que
    59
    
    Format
    60
    
    LC Debug Mode
    60
    
    LC Statistics
    61
    
    Port Status
    62
- Listen-In and Hang up
  63
  - Extend (Common) Listen-In Operation
    63
  - PBX Operation
    64
- Testing the System
  64
Section 4

34
Section 5

66
Programming

66
- How to Enter Program Mode
  66
  - Programming Fields
    66
  - How to Maneuver Around in Program Mode
    67
- Section 5 Programming
  66
- Programming Choices
  67
- General Options
  68
- Line Card Menu
  102
  - Add Line Card
    107
  - Edit Line Card
    107
    
    Handshake Sequence
    109
    
    To Change the Format Group
    110
    
    To Change the Handshake Sequence Number
    110
    
    To Change the Handshake Delay Time
    111
    
    To Change the Handshake Duration Time
    111
    
    Pulse Format
    112
    
    To Change the Acknowledgment Tone Duration Time
    112
    
    To Change the Maximum Handshake Wait Time
    112
    
    To Select Which Format a 5-Digit Pulse Format will be Received as
    112
    
    Set for 2300 and 1400 Formats that Require Acknowledges on Even Rounds
    113
    
    To Select the Inter-Digit
    113
    
    To Select Which Format a 6-Digit Pulse Format will be Received as
    113
    
    How to Set the Line Card for a Direct Line (Dedicated Line)
    114
    
    Line Options
    114
    
    Set for 3/1 and 4/1 Partially Extended Formats
    114
    
    To Change the Number of Rings Follow These Steps
    115
    
    To Change the Ring on Time
    115
    
    To Change the Ring off Time
    116
    
    To Change the Ring Threshold Voltage
    116
    
    To Select the Db Level
    116
    
    To Change the Phone Line Sample Rate
    117
    
    Listen-In
    118
    
    To Change the Listen Mode
    118
    
    To Change the PBX String
    119
    
    To Change the Listen-In Timeout
    120
    
    To Edit the Listen-In Accounts Lists
    120
    
    To Add a Listen in Account
    121
    
    To Clear a Listen in Account
    121
    
    To Edit a Listen in Account
    121
    
    To Add a Trap Account
    122
    
    To Edit a Trap Account
    122
    
    Trap List
    122
    
    To Clear a Trap Account
    123
    
    Misc. Line Opt
    124
    
    To Change the Echo Suppress Setting
    124
    
    How to Set Caller ID
    125
    
    To Change the Billing Delay Setting
    125
    
    Ademco Auto Opt
    126
    
    To Change the Hunt Group
    126
    
    ITI Options Menu
    127
    
    ITI Scode Menu
    129
    
    Set the Type of Listen-In Used for ITI Controls
    131
    
    To Enable or Disable ITI 300 Baud Negotiation
    131
    
    To Set Date/Time Flag
    131
  - Copy Devices
    132
    
    Copy the Programming of an Existing Line Card to Another
    132
    
    To Program the Default Settings into a Line Card
    132
  - Clear Device
    133
    
    To Clear or Delete a Line Card Form the Receiver Follow These Steps
    134
  - View Device
    134
  - Rollins
    135
- User List
  136
  - Adding a User
    137
  - Editing a User
    138
  - Clearing a User out of the Receiver
    140
Section 6

142
Compatible Reporting Formats

142
- Formats by Communication Group
  142
- Format Numbers Used in Printer Output
  144
Section 7

148
Troubleshooting

148
- Error Messages
  148
- Section 7 Troubleshooting
  148
- Safe Mode
  152
- Troubleshooting Process
  152
- Updating the Receiver Software
  153
Section 8

154
Automation Communication Formats

154
- Introduction
  154
  - Conventions Observed in this Section
    154
- Silent Knight 9000 Protocol
  155
  - Data String Description and Special Characters
    155
  - Calls from Panels
    157
  - Long Calls
    158
  - Bad Data
    158
  - Good Data with Bad Data
    158
  - Validation Byte (V-Byte)
    159
  - System Messages
    159
  - Communication from a Computer to the 9500
    160
    
    Acking and Nacking Data
    160
    
    Link Test
    161
- SIA CIS (Computer Interface Standard)
  162
  - Data String Description and Special Characters
    162
  - Basic Message Format
    164
  - Modifier Codes
    165
  - Long Calls
    166
  - System Status Messages
    167
  - Heart Beat
    168
  - Communication from a Computer to the 9500
    169
    
    Acking and Nacking Data
    169
    
    Link Test
    170
- ITI Generic Computer Format
  171
  - Convention Used in this Section
    171
  - Report Record
    171
    
    Control Panel Type and Zone Attribution Byte
    172
    
    Extended Panel ID Codes
    173
    
    Alarm Codes
    174
  - Log Record
    175
  - Test Record
    175
  - OKAY Record
    176
  - Acking and Nacking Data
    176
- ITI Computer Interface Format
  177
  - Convention Used in this Section
    177
  - General Record Structure
    177
  - Report Record
    178
    
    Information Field Identifiers
    180
    
    Panel Type Characters
    181
    
    Condition Codes
    182
  - Test Record
    182
  - Supervisory Record
    183
  - Log Records
    183
  - Checksum/Control Field
    184
- Sia 2000
  184
- SK EXP (Silent Knight Expanded)
  185
  - SKE Header Block
    185
    
    Example
    185
  - Call Message Block
    186
    
    Example
    186
    
    Dialer Format
    187
    
    Panel Data
    188
    
    Example
    189
    
    Example
    190
    
    Listen-In Indicator
    190
    
    Example
    191
    
    Long Call Indicator
    191
    
    Trap Account Indicator
    191
    
    Bad Data Field Indicator
    192
    
    Example
    192
  - System Message Block
    192
    
    System Messages
    194
  - Heart Beat Message Block
    195
    
    Example
    195
  - Validation Byte (V-Byte)
    195
  - Acking and Nacking Data
    196
  - Commands Initiated by the Automation Computer
    197
    
    Remote Log-On/Log-Off
    198
    
    To Log-In
    198
    
    Force Hang-Up Request
    199
    
    To Force Hang-Up
    199
    
    To Log-Off
    199
    
    Add or Delete a Listen-In Account
    200
    
    To Add a Listen-In Account
    200
    
    To Delete a Listen-In Account
    200
    
    Common Listen-In Extend/End Request
    201
    
    To End a Listen-In Session
    201
    
    To Extend Listen-In
    201
    
    PBX Listen-In String
    202
    
    To Create or Edit PBX String
    202
    
    Add or Delete a Trap Account
    203
    
    Link Test Request
    203
    
    To Add a Trap Account
    203
    
    To Delete a Trap Account
    203
- ADEMCO 685 Automation Protocol
  204
- FBII CP-220 Automation Protocol
  206
  - 3X1, 4X1, and 4X2 Automation Protocol
    206
  - Acron 11 Digit with Zero or Space
    206
  - FBII Superfast
    207
  - Contact ID
    207
  - Cp-220 Contact ID
    207
  - Silent Knight FSK Formats
    208
    
    Format 0
    208
    
    Format 1 (FSK 1)
    208
    
    Format 6 (FSK 2)
    208
- US ASCII Character Code
  209
- Programming Quick Chart
  210

SILENT KNIGHT 9500 Installation And Operation Manual (162 pages)

Central Station Receiver

Brand: SILENT KNIGHT | Category: Receiver | Size: 2 MB

Table of Contents
2
Section 1

8
System Overview

8
- Features
  8
  - Hardware
    8
  - Software
    9
- Optional Accessories
  9
- Formats Compatible with the 9500
  10
- 9500 Supported SIA Digital I-III Levels
  11
- How to Use this Manual
  12
- Terminology
  12
- What's in the Box
  13
- How to Contact Silent Knight
  13
Section 2

14
Agency Requirements

14
- FCC Warning
  14
- Section 2 Agency Requirements
  14
- Telephone Requirements
  14
- UL Requirements
  14
  - Hardware Requirements
    15
  - Operational Requirements
    15
  - Programming Requirements
    15
Section 3

16
Installation

16
- Electrical Specifications
  16
- Environmental Specifications
  16
- Section 3 Installation
  16
- Overview
  17
- Line Card Installation
  19
- Removing Line Cards
  20
- Telephone Line Connection
  21
- Parallel Printer Connection
  22
  - Printer Cable Pin-Outs
    23
  - Com Ports 1 & 2
    23
  - Programmable Remote Alert Output
    24
- AC Power Cord Connection
  24
- Battery Connection
  29
- Automation Computer Connection
  31
  - Computer Port Baud Rate Selection
    31
- Master/Slave Receiver Linking
  32
Section 4

36
Operation

36
- Touchpad Function Buttons
  36
- Displays
  38
  - LED Displays
    38
  - LCD Status Display
    38
    
    Adjusting LCD Contrast
    39
    
    LCD Abbreviations
    39
- Initial System Power up
  40
- Log on / Log off
  40
  - Installer Profile
    40
  - Operator Profile
    40
  - Default User Codes
    41
  - How to Log on the System
    41
  - How to Log off the System
    42
- Modes of Operation
  43
  - Normal Mode
    43
    
    Automatic Operation
    43
    
    How to Manually Acknowledge Calls
    43
    
    Log Only
    43
    
    Manual Operation
    43
  - Program Mode
    43
- Main Menu
  44
  - How to Display the Main Menu
    44
  - How to Maneuver through Main Menu
    45
  - Call History
    46
  - System History
    46
  - System Info
    47
  - Set Time & Date
    48
  - System Restart
    49
  - Printer Menu
    50
    
    How to Print Call History
    52
    
    Print Report
    52
    
    How to Print System History
    53
    
    How to Print System Configuration
    54
    
    Edit Event Format
    55
    
    How to Print a Test Page
    55
    
    Configure Printer
    56
  - Program Menu
    57
  - Diagnostics Menu
    57
    
    Phantom Menu
    58
    
    Event Log
    59
    
    Message que
    59
    
    Format
    60
    
    LC Debug Mode
    60
    
    LC Statistics
    61
    
    Port Status
    62
  - PC Connection
    63
- Listen-In and Hang up
  64
  - Extend (Common) Listen-In Operation
    64
  - PBX Operation
    65
- Testing the System
  65
Section 5

66
Programming

66
- UL 864 Programming Requirements
  66
- How to Enter Program Mode
  66
  - Programming Fields
    67
  - How to Maneuver Around in Program Mode
    67
- Programming Choices
  68
- General Options
  68
- Line Device Menu
  94
  - Add Device
    95
  - Edit Line Card
    96
    
    Edit Line Card Menu Options
    97
    
    To Enter the Edit Line Card Option
    101
    
    About the Handshake Sequence
    102
    
    Handshake Sequence
    102
    
    Change the Format Group
    103
    
    Change the Handshake Duration Time
    103
    
    Change the Handshake Sequence Number
    103
    
    Change the Acknowledgment Tone Duration Time
    104
    
    Change the Maximum Handshake Wait Time
    104
    
    Pulse Format
    104
    
    Select Which Format a 5-Digit Pulse Format will be Received as
    104
    
    Select the Inter-Digit
    105
    
    Select Which Format a 6-Digit Pulse Format will be Received as
    105
    
    Set for 2300 and 1400 Formats that Require Acknowledges on Even Rounds
    105
    
    How to Set the Line Card for a Direct Line (Dedicated Line)
    106
    
    Line Options
    106
    
    Set for 3/1 and 4/1 Partially Extended Formats
    106
    
    To Change the Number of Rings Follow These Steps
    107
    
    To Change the Ring on Time (9810 Only)
    107
    
    To Change the Ring off Time (9810 Only)
    108
    
    To Change the Country Code (9815 Only)
    109
    
    To Change the Phone Line Fault Detection (Sample Rate)
    110
    
    To Change the Ring Threshold Voltage
    110
    
    Listen-In
    111
    
    To Change the Listen Mode
    111
    
    To Change the PBX String
    112
    
    To Change the Listen-In Timeout
    113
    
    To Edit the Listen-In Accounts Lists
    113
    
    To Add a Listen in Account
    114
    
    To Clear a Listen in Account
    114
    
    To Edit a Listen in Account
    114
    
    To Add a Trap Account
    115
    
    To Edit a Trap Account
    115
    
    Trap List
    115
    
    Misc. Line Opt
    116
    
    To Clear a Trap Account
    116
    
    How to Set Caller ID
    117
    
    To Change the Billing Delay Setting
    117
    
    To Change the Echo Suppress Setting
    117
    
    To Change the Hunt Group
    118
    
    To Change the Ring Options (9815 Only)
    118
    
    To Change Call Hang up Settings
    119
    
    Ademco Auto Opt
    120
    
    ITI Options Menu
    120
    
    ITI Scode Menu
    122
    
    Set the Type of Listen-In Used for ITI Controls
    123
    
    To Enable or Disable ITI 300 Baud Negotiation
    123
    
    To Set Date/Time Flag
    123
    
    Changing the Transmit and Receive Gain
    124
    
    Line Gain Options Menu (9815 Only)
    124
    
    Changing the Caller ID (CID) Gain and on Hook Gain
    125
    
    Changing the Caller ID (CID) Monitor
    125
    
    Changing the Ringer Impedance
    126
  - Copy Devices
    126
    
    To Program the Default Settings into a Line Card
    126
    
    Copy the Programming of an Existing Line Card to Another
    127
  - Clear Device
    128
    
    To Clear or Delete a Line Card from the Receiver
    128
  - View Device
    129
  - Rollins
    129
- User List
  130
  - Adding a User
    131
  - Editing a User
    132
  - Clearing a User from the Receiver
    133
- PC Account/Code
  133
Section 6

134
Compatible Reporting Formats

134
- Formats by Communication Group
  134
- Format Numbers Used in Printer Output
  136
- Using Contact ID Format
  137
Section 7

138
Troubleshooting & Maintenance

138
- Error Messages
  138
- Section 7 Troubleshooting & Maintenance
  138
- Troubleshooting Process
  142
- Replacing the 9500 Fuse
  143
- Safe Mode
  144
- Updating the Receiver Software
  144
Appendix A

148
Programming Quick Reference Chart

148
Index

158

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SILENT KNIGHT 9500 Installation Manual (218 pages)

Table of Contents

Section 1

System Overview

Section 2

Agency Requirements

Section 3

Installation

Operation

Section 4

Section 5

Programming

Section 6

Compatible Reporting Formats

Section 7

Troubleshooting

Section 8

Automation Communication Formats