User Manuals: Promise Technology VessRAID 1820i Storage

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Promise Technology VessRAID 1820i Product Manual

Promise Technology VessRAID 1820i Product Manual (354 pages)

Brand: Promise Technology | Category: Enclosure | Size: 3 MB

Table of Contents

Table of Contents
3
Chapter 1: Introduction to Vessraid

17
- About this Manual
  17
- Vessraid Overview
  18
- Architectural Description
  19
- Features and Benefits
  19
  - Highlights
    19
  - Subsystem and Controller Features
    20
  - Operational Features
    20
  - Management
    21
- Specifications
  22
  - Power Supply
    22
  - Current (Maximum)
    22
  - Power Consumption
    22
  - Temperature
    22
  - Relative Humidity
    22
  - Vibration
    22
  - Dimensions (H X W X D)
    23
  - Net Weight
    23
  - Carton Dimensions (H X W X D)
    23
  - Carton Weight
    23
  - Safety
    23
  - Environmental
    23
  - Warranty and Support
    24
  - CE Statement
    24
  - FCC Statement
    24
  - KCC Statement
    24
Chapter 2: Vessraid Installation

25
- Unpacking the Vessraid
  25
- Installing the LCD Panel (Optional)
  27
- Mounting Vessraid in a Rack
  29
- Installing Disk Drives
  31
  - Drive Slot Numbering
    31
  - Installing Your Disk Drives
    33
- Making Data and Management Connections
  34
- Setting up Serial Cable Connections
  39
- Chapter 2: Vessraid Installation, Cont
  39
  - Connecting the Power
    40
    
    Front Panel Leds
    40
    
    Controller Leds
    41
    
    Disk Drive Leds
    41
    
    LCD Panel
    42
Chapter 3: Vessraid Setup

43
- Setting up the Serial Connection
  43
- Choosing DHCP or a Static IP Address
  44
  - Default IP Addresses
    44
- Setting up with the CLI
  45
- Setting up with the CLU
  47
  - Setting System Date and Time
    47
  - Making Manual IP Settings
    47
  - Making Automatic IP Settings
    48
  - Configuring the RAID
    48
  - Viewing IP Address and Settings
    48
  - Exiting the CLU
    48
- Setting up with the LCD
  49
  - Making Manual IP Settings
    49
  - Making Automatic IP Settings
    50
- Creating Disk Arrays with Webpam Proe
  51
  - Logging into Webpam Proe
    51
  - Selecting a Language
    53
  - Creating a Disk Array
    53
  - Logging out of Webpam Proe
    57
  - Using Webpam Proe over the Internet
    58
Chapter 4: Management with Webpam Proe

59
- Logging into Webpam Proe
  60
  - Selecting a Language
    61
- Perusing the Interface
  62
  - Using the Header
    63
  - Using Tree View
    63
  - Using Management View
    64
  - Viewing the Event Frame
    65
  - Logging out of Webpam Proe
    65
- Chapter 4: Management with Webpam Proe, Cont
  65
  - Working with the Storage Network
    67
    
    Viewing Other Subsytems
    67
    
    Updating the List of Subsystems
    67
    
    Logging into a Subsystem
    67
    
    Hiding the Other Subsystems
    67
  - Working with Subsystems
    68
    
    Viewing Subsystem Information
    68
    
    Saving System Service Report
    68
    
    Setting an Alias for the Subsystem
    69
    
    Setting Subsystem Date and Time
    69
    
    Viewing the Runtime Event Log
    69
    
    Saving the Runtime Event Log
    70
    
    Clearing the Runtime Event Log
    70
    
    Viewing NVRAM Events
    70
    
    Saving NVRAM Events
    71
    
    Clearing NVRAM Events
    71
    
    Viewing Current Background Activities
    72
    
    Making Background Activity Settings
    72
    
    Running Background Activities
    73
    
    Running Media Patrol
    73
    
    Running PDM
    74
    
    Viewing Scheduled Activities
    74
    
    Scheduling an Activity
    74
    
    Deleting a Scheduled Activity
    75
    
    Viewing Lock Status
    76
    
    Setting the Lock
    76
    
    Renewing the Lock
    76
    
    Releasing the Lock
    77
  - Managing Users
    78
    
    Viewing User Information
    78
    
    Making User Settings
    78
    
    Making Your Own User Settings
    79
    
    Setting-Up User Event Subscriptions
    79
    
    Changing Another User's Password
    80
    
    Changing Your Own Password
    80
    
    Creating a User
    81
    
    Deleting a User
    82
    
    Viewing User Sessions
    82
    
    Logging out Other Users
    82
- Chapter 4: Management with Webpam Proe, Cont
  83
  - Managing the Network Connection
    83
    
    Making Management Port Settings
    83
    
    Making Iscsi Port Settings
    83
  - Managing Iscsi Connections
    85
    
    Viewing Iscsi Node Information
    85
    
    Making Iscsi Node Settings
    85
    
    Viewing Iscsi Target Ports
    86
    
    Viewing the Iscsi Portal
    87
    
    Viewing Iscsi Sessions
    87
    
    Working with Iscsi Isns
    88
    
    Working with Iscsi Chaps
    89
    
    Using Iscsi Ping
    91
  - Managing Storage Services
    92
    
    Adding an Initiator
    92
    
    Deleting an Initiator
    92
    
    Viewing the LUN Map
    93
    
    Enabling LUN Masking
    93
    
    Adding a LUN Map
    93
    
    Editing a LUN Map
    94
  - Managing Software Services
    95
    
    Making Email Settings
    95
    
    Making SLP Settings
    96
    
    Making Web Server Settings
    97
    
    Making Telnet Settings
    98
    
    Making SNMP Settings
    99
    
    Making Netsend Settings
    100
  - Exporting the User Database
    103
  - Importing a User Database
    103
  - Importing a Configuration Script
    104
  - Updating the Firmware
    105
  - Viewing Flash Image Information
    105
  - Restoring Factory Defaults
    106
  - Clearing Statistics
    106
  - Shutting down the Subsystem
    107
    
    Monitoring the Shutdown
    108
  - Starting up after Shutdown
    109
    
    Monitoring the Startup
    109
  - Restarting the Subsystem
    110
    
    Monitoring the Restart
    110
  - Managing the Controller
    111
    
    Viewing the Controller
    111
    
    Viewing Controller Information
    111
    
    Viewing Controller Statistics
    112
    
    Making Controller Settings
    112
    
    Clearing an Orphan Watermark
    113
  - Managing Enclosures
    115
    
    Viewing the Enclosure
    115
    
    Locating an Enclosure
    115
    
    Viewing Enclosure Topology
    116
    
    Viewing Enclosure Information
    116
    
    Making Enclosure Settings
    117
    
    Viewing FRU VPD Information
    117
    
    Checking the Battery
    118
    
    Reconditioning a Battery
    119
    
    Silencing the Buzzer
    119
    
    Making Buzzer Settings
    119
    
    Testing the Buzzer
    120
  - Managing Physical Drives
    121
    
    Viewing a List of Physical Drives
    121
    
    Identifying a Physical Drive
    121
    
    Making Global Physical Drive Settings
    122
    
    Viewing Physical Drive Information
    122
    
    Viewing Physical Drive Statistics
    123
    
    Making Physical Drive Settings
    123
    
    Clearing Stale and PFA Conditions
    124
    
    Forcing a Physical Drive Offline or Online
    124
    
    Locating a Physical Drive
    125
  - Managing UPS Units
    127
    
    Viewing a List of UPS Units
    127
    
    Making UPS Settings
    128
    
    Viewing UPS Information
    129
  - Managing Disk Arrays
    130
    
    Viewing Disk Arrays
    130
    
    Creating a Disk Array
    130
    
    Creating a Disk Array - Automatic
    131
    
    Creating a Disk Array - Express
    132
    
    Creating a Disk Array - Advanced
    133
    
    Deleting a Disk Array
    135
    
    Viewing Disk Array Information
    135
    
    Making Disk Array Settings
    136
    
    Creating a Logical Drive
    137
    
    Deleting a Logical Drive
    138
    
    Migrating a Disk Array
    138
    
    Rebuilding a Disk Array
    139
    
    Running Media Patrol on a Disk Array
    140
    
    Running PDM on a Disk Array
    141
    
    Transitioning a Disk Array
    141
    
    Preparing a Disk Array for Transport
    142
  - Managing Logical Drives
    143
    
    Viewing Information for All Logical Drives
    143
    
    Viewing Logical Drive Information
    144
    
    Viewing Logical Drive Statistics
    145
    
    Making Logical Drive Settings
    145
    
    Initializing a Logical Drive
    145
    
    Running Redundancy Check
    146
    
    Viewing the Logical Drive Check Table
    147
    
    Making Logical Drive LUN Settings
    148
  - Managing Spare Drives
    149
    
    Viewing a List of Spare Drives
    149
    
    Locating a Spare Drive
    149
    
    Creating a Spare Drive
    150
    
    Deleting Spare Drive
    151
    
    Making Spare Drive Settings
    151
    
    Running Spare Check
    152
  - Working with the Logical Drive Summary
    153
    
    Viewing a List of All Logical Drives
    153
    
    Viewing Individual Logical Drive Information
    153
Chapter 5: Management with the CLU

155
- Initial Connection
  156
  - Making a Serial Connection
    156
  - Making a Telnet Connection
    157
  - Logging in
    157
  - Accessing Online Help
    159
  - Exiting the CLU
    159
  - Logging out of the CLI
    159
  - Logging Back into the CLI and CLU
    159
- Running Quick Setup
  160
- Managing the Subsystem
  161
  - Setting an Alias for the Subsystem
    161
  - Running Media Patrol
    161
  - Locking or Unlocking the Subsystem
    161
  - Setting Subsystem Date and Time
    162
- Managing the Controller
  163
  - Viewing Controller Information
    163
  - Clearing an Orphan Watermark
    163
  - Making Controller Settings
    163
  - Locating the Controller
    164
- Managing the Enclosure
  166
  - Viewing Enclosure Information
    166
  - Viewing Power Supply Status
    166
  - Locating a Power Supply
    167
  - Viewing Cooling Unit Status
    167
  - Viewing Voltage Sensor Status
    167
  - Viewing Temperature Sensor Status
    167
  - Setting Temperature Thresholds
    168
  - Checking the Batteries
    168
  - Reconditioning a Battery
    169
  - Locating an Enclosure
    169
  - Viewing Enclosure Topology
    170
- Managing Physical Drives
  171
  - Making Global Physical Drive Settings
    171
  - Setting an Alias
    172
  - Viewing Advanced Information
    172
  - Viewing Physical Drive Statistics
    172
  - Clearing Stale and PFA Conditions
    172
  - Forcing a Physical Drive Offline or Online
    173
  - Locating a Physical Drive
    173
- Managing Disk Arrays
  174
  - Creating a Disk Array
    174
  - Creating a Disk Array - Automatic
    175
  - Creating a Disk Array - Express
    176
  - Creating a Disk Array - Advanced
    177
  - Deleting a Disk Array
    178
  - Viewing Disk Array Information
    178
  - Setting an Alias for a Disk Array
    179
  - Accepting an Incomplete Array
    179
  - Enabling Media Patrol on a Disk Array
    180
  - Enabling PDM on a Disk Array
    180
  - Preparing the Disk Array for Transport
    180
  - Rebuilding a Disk Array
    180
  - Migrating a Disk Array
    181
  - Running PDM
    182
  - Running Transition on a Disk Array
    182
  - Locating a Disk Array
    182
  - Creating a Logical Drive
    183
  - Deleting a Logical Drive
    184
- Managing Spare Drives
  185
  - Viewing a List of Spare Drives
    185
  - Creating a Spare Drive
    185
  - Making Spare Drive Settings
    186
  - Running Spare Check
    186
  - Deleting a Spare Drive
    187
- Managing Logical Drives
  188
  - Viewing Logical Drive Information
    188
  - Setting an Alias for a Logical Drive
    188
  - Setting Write Cache Policy
    188
  - Setting Read Cache Policy
    189
  - Initializing a Logical Drive
    189
  - Running Redundancy Check
    190
  - Locating a Logical Drive
    190
- Managing the Network Connection
  191
  - Making Management Port Settings
    191
  - Making Iscsi Port Settings
    192
- Managing Iscsi Connections
  193
  - Viewing Iscsi Node Information
    193
  - Making Iscsi Node Settings
    193
  - Viewing Iscsi Target Ports
    194
  - Viewing Iscsi Target Port Statistics
    195
  - Viewing the Iscsi Portal
    195
  - Viewing Iscsi Sessions
    196
  - Working with Iscsi Isns
    196
  - Working with Iscsi Chaps
    197
  - Using Iscsi Ping
    199
- Managing Background Activity
  200
  - Viewing Current Background Activities
    200
  - Making Background Activity Settings
    200
- Working with the Event Viewer
  202
  - Viewing Runtime Events
    202
  - Clearing Runtime Events
    202
  - Viewing NVRAM Events
    202
  - Clearing NVRAM Events
    203
- Working with LUN Mapping
  204
  - Viewing a List of Initiators
    204
  - Enabling LUN Mapping
    204
  - Creating an Initiator
    204
  - Mapping a LUN to an Initiator
    205
  - Deleting an Initiator
    205
- Managing UPS Units
  206
  - Viewing a List of UPS Units
    206
  - Making UPS Settings
    207
  - Viewing UPS Information
    208
- Managing Users
  209
  - Viewing User Information
    209
  - Creating a User
    209
  - Changing a User's Password
    210
  - Changing a User's Display Name and Email Address
    210
  - Changing a User's Privilege and Status
    211
  - Deleting a User
    211
- Working with Software Management
  212
  - Making Email Settings
    212
  - Making SLP Settings
    213
  - Making Web Server Settings
    213
  - Making Telnet Settings
    214
  - Making SNMP Settings
    214
  - Managing SNMP Trap Sinks
    215
  - Making Netsend Settings
    216
  - Managing Netsend Recipients
    216
- Flashing through TFTP
  218
- Viewing Flash Image Information
  218
- Clearing Statistics
  218
- Restoring Factory Defaults
  219
- Shutting down the Subsystem
  220
  - Shutting down the Vessraid - Telnet Connection
    220
  - Shutting down the Vessraid - Serial Connection
    221
- Starting up after Shutdown
  222
  - Starting up the Vessraid - Telnet Connection
    222
  - Starting up the Vessraid - Serial Connection
    222
- Restarting the Subsystem
  223
  - Restarting Vessraid - Telnet Connection
    223
  - Restarting Vessraid - Serial Connection
    223
- Making Buzzer Settings
  225
Chapter 6: Management with the LCD Panel

227
- Using the LCD Panel
  227
- Perusing the Interface
  228
  - Making Mode Settings
    228
  - Simple Mode
    228
  - Advanced Mode
    229
  - Limitations
    229
  - Viewing Events
    229
- Managing the Network Connection
  230
  - Making Management Port Settings
    230
- Managing the Controller
  232
  - Viewing Controller Information
    232
- Managing Enclosures
  233
  - Viewing the Enclosure
    233
  - Making Buzzer Settings
    233
- Managing Physical Drives
  234
  - Viewing Physical Drive Information
    234
  - Locating a Physical Drive
    234
- Managing Disk Arrays
  235
  - Creating a Disk Array - Automatic
    235
  - Creating a Disk Array - Advanced
    236
  - Deleting a Disk Array
    238
  - Viewing Disk Array Information
    239
  - Locating a Disk Array
    240
  - Creating a Logical Drive
    240
  - Deleting a Logical Drive
    241
  - Viewing Logical Drive Information
    242
  - Locating a a Logical Drive
    243
- Managing Spare Drives
  244
  - Viewing Spare Drive Information
    244
  - Creating a Spare Drive
    244
  - Deleting a Spare Drive
    245
  - Locating a Spare Drive
    245
Chapter 7: Maintenance

247
- Updating the Firmware in Webpam Proe
  247
  - Downloading the Firmware Image File
    247
  - Updating Firmware from TFTP Server
    247
  - Updating Firmware from Your PC
    248
  - Restarting the Subsystem
    249
- Updating the Firmware in the CLU
  250
- Replacing a Power Supply
  252
  - Vessraid 1700I Series
    252
  - Vessraid 1800I Series
    252
- Replacing a RAID Controller
  253
  - Removing the Old Controller
    253
  - Installing the New Controller
    253
- Replacing a Cooling Fan
  254
- Replacing the Cache Battery
  256
- Replacing the Memory Module
  258
Chapter 8: Technology Background

261
- Introduction to RAID
  261
  - RAID 0 - Stripe
    262
  - RAID 1 - Mirror
    263
  - RAID 1E - Enhanced Mirror
    264
  - RAID 5 - Block and Parity Stripe
    265
  - RAID 6 - Block and Double Parity Stripe
    266
  - RAID 10 - Mirror / Stripe
    267
  - RAID 50 - Striping of Distributed Parity
    268
  - RAID 60 - Striping of Double Parity
    270
- Choosing a RAID Level
  272
  - Raid 0
    272
  - Raid 1
    272
  - Raid 1E
    273
  - Raid 5
    273
  - Raid 6
    273
  - Raid 10
    274
  - Raid 50
    274
  - Raid 60
    274
- Choosing Stripe Size
  275
- Choosing Sector Size
  275
  - TB Limitation
    276
- Cache Policy
  276
  - Read Cache Policy
    277
  - Write Cache Policy
    277
  - Adaptive Writeback Cache
    277
- Capacity Coercion
  278
- Initialization
  278
- Hot Spare Drive(S)
  279
- Partition and Format the Logical Drive
  279
- RAID Level Migration
  280
  - Raid 0
    281
  - Raid 1
    282
  - Raid 1E
    282
  - Raid 5
    283
  - Raid 6
    283
  - Raid 10
    284
  - Raid 50
    285
  - Raid 60
    285
  - Ranges of Disk Array Expansion
    286
- Media Patrol
  287
- Predictive Data Migration (PDM)
  288
  - PDM Triggers
    288
- Transition
  289
  - Example
    290
Chapter 9: Troubleshooting

293
- Vessraid Is Beeping
  293
- Leds Display Amber or Red
  294
  - Front Panel Leds
    294
  - Disk Drive Leds
    295
  - LCD Panel
    296
  - Controller Leds
    296
- CLU Reports a Problem
  298
  - Viewing Runtime Events
    298
  - Viewing NVRAM Events
    298
  - Checking a Reported Component
    299
- Webpam Proe Reports a Problem
  300
- LCD Panel Reports a Problem
  303
- Viewing a Report from OPAS
  303
- Event Notification Response
  305
- Critical & Offline Disk Arrays
  318
  - When a Physical Drive Fails
    318
  - With a Hot Spare Drive
    319
  - Without a Hot Spare Drive
    319
  - Rebuild Operation
    320
- Incomplete Array
  321
- Physical Drive Problems
  322
  - Physical Drive Offline
    322
  - Physical Drive Not Usable
    322
  - Physical Drive Failed
    322
- Enclosure Problems
  324
- Connection Problems
  327
  - Serial Connections
    327
  - Network Connections
    328
- Browser Does Not Connect to Webpam Proe
  330
- Unsaved Data in the Controller Cache
  332
Chapter 10: Support

333
- Frequently Asked Questions
  333
- Contacting Technical Support
  335
- United States
  336
- Limited Warranty
  339
- Returning the Product for Repair
  341
Index

343

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