Poly MOMENTUM CCX Series Media Phones Manuals

Manuals and User Guides for Poly MOMENTUM CCX Series Media Phones. We have 1 Poly MOMENTUM CCX Series Media Phones manual available for free PDF download: User Manual

Poly MOMENTUM CCX Series User Manual (101 pages)

Business Media Phones

Brand: Poly | Category: Telephone | Size: 2 MB

Table of Contents
2
Before You Begin
8
Audience, Purpose, and Required Skills
8
Related Poly and Partner Resources
8
Privacy Policy
8
Getting Started
9
CCX Phone Hardware Overview
9
Poly CCX 400 Business Media Phones Hardware
9
Poly CCX 500 Business Media Phones Hardware
10
Poly CCX 600 Business Media Phones Hardware
12
Poly CCX 700 Business Media Phones Hardware
13
LED Indicators on CCX Phones
15
Navigating Your Phone
15
CCX Business Media Phone Screens
15
Entering Information Using the Onscreen Keyboard
17
Change the Keyboard Layout
18
Entering Information in Data Fields
18
Accessibility Features
19
Users Who Are Deaf or Hard of Hearing
19
Users with Limited Mobility
19
Users Who Are Blind, Have Low Vision, or Have Limited Vision
20
Logging in to and Locking Your Phone
21
Logging in to Your Poly CCX Phone
21
Log in to a Phone
21
Log out of the Phone
21
Change Your Login Password
21
Log in to a Phone as a Guest
21
Log in to a Guest Automatic Call Distribution Phone
22
Sign in Using Your UC-One Credentials
23
Sign in to Microsoft Exchange Using the Local Interface
23
Sign in to Microsoft Exchange Using the System Web Interface
23
Locking Your Phone
23
Lock Your Phone
24
Unlock the Phone
24
Audio Calls
25
Use the Handset, Headset, or Speakerphone
25
Placing Audio Calls
25
Place an Audio Call
25
Place an International Call
25
Place a Call from Recent Calls
25
Call a Favorite
26
Place a Call over Bluetooth
26
Place a Call from a Locked Phone
26
Redial a Number
26
End an Audio Call
26
Answering Audio Calls
27
Answer an Incoming Call
27
Answer a Call When in a Call
27
Answer Calls Automatically
28
Answer a Call on a Locked Phone
28
Answer an Intercom Call
28
Decline an Incoming Call
28
Holding and Resuming Calls
28
Hold a Call
28
Resume a Call
29
Call Application Switching Methods
29
Select an Available Call Application
29
Cycle through Available Call Applications
29
Calling Contacts from Directories
29
Call a Contact from a Directory
29
Call a Contact from a Directory Search
29
Placing Intercom Calls
30
Place an Intercom Call
30
Place an Intercom Call During a Call
30
Managing Multiple Calls
30
Manage a Call from the Calls Screen
30
Transferring Calls
31
Transfer a Call Using Blind Transfer
31
Transfer a Call Using Consultative Transfer
31
Cancel a Transfer
31
Mute the Microphones
31
Unmute the Microphones
31
Call Precedence and Preemption
32
Parking and Retrieving Calls on the Cisco Broadworks Server
32
Park a Call
32
Retrieve a Parked Call
32
Retrieve a Parked Call on Another Phone
32
Ignore a Parked Call
33
Managing Calls Remotely with Cisco Broadworks Server
33
Managing Calls with UC-One Broadworks Anywhere
33
Managing Calls with UC-One Remote Office
34
Ignoring or Rejecting Incoming Calls
35
Ignore or Silence an Incoming Call
35
Reject Incoming Calls
36
Automatically Reject Calls from a Contact
36
Rejecting Calls with Do Not Disturb
36
Reject Anonymous Calls
37
Recording Audio Calls
37
Guidelines When Recording Calls
37
Record a Call
37
Pause a Recording
38
Resume a Recording
38
Stop Recording
38
Record a Conference Call
38
Browse Recorded Calls
38
Play a Recorded Call
38
Pause and Resume Played Recordings
39
Stop Playing a Recording
39
Rename a Recording
39
Delete a Recording
39
Video Calls
40
Tips for Video Calls
40
Place a Video Call
40
Start Video During a Call
40
Stop Sending Video During a Call
40
Video Call Settings
41
Set the Call Rate for Video Calls
41
Stop Video for All Calls
41
Improve Video Clarity
41
Adjust Video Quality
41
Adjust the Video Display
42
Adjust the Camera Position During a Call
42
Changing the Video Call and Picture-In-Picture (PIP) Displays
42
Mixed Audio and Video Calls
43
No Video from the Far Side
43
Using a USB Camera with Your Phone
44
Use the Privacy Shutter on the Camera to Stop Sending Video
44
Camera Status Indicators and Messages
44
Managing Video Calls Without a USB Camera
45
Conference Calls
46
Audio Conference Calls
46
Initiate a Conference Call
46
Merge Calls into a Conference Call
46
End a Conference Call
46
Hold a Conference Call
46
Resume a Conference Call
46
Split a Conference Call
47
Shared Lines
48
Shared Line Limitations
48
Answering Calls on Shared Lines
48
Missed and Received Calls on Shared Lines
48
Hold a Call Privately on a Shared Line
48
Call Lists and Directories
49
Recent Calls
49
View Recent Calls
49
Sort Recent Call Entries
49
Sort Entries by Call Type
49
View Call Details
49
Edit a Recent Call Entry
50
Delete a Recent Call Entry
50
Save a Recent Call Entry
50
Favorites and Contact Lists
50
Managing Favorites
50
Using Buddy Lists
51
Contact Directory
53
Search for Contacts
53
Add a Contact to the Contact Directory
53
View Contact Information
54
Update Contact Information
54
Delete a Contact from the Contact Directory
54
Corporate Directory
54
Searching the Corporate Directory
54
Add Corporate Directory Contacts to the Local Directory
55
Accessing, Sending, and Broadcasting Messages
56
Accessing Voicemail
56
Access Voicemail Messages
56
Remove the Message Alert
56
Instant Messaging
56
Send Instant Messages
57
Read Instant Messages
57
Reply to Instant Messages
57
Delete Instant Messages
57
Broadcasting Messages with Group Paging
57
Send a Group Page
58
Send a Group Page with the Poly Control Panel
58
Receiving Pages
58
Group Paging Settings
59
Broadcasting Messages with Push to Talk
60
Send a PTT Broadcast
60
Receiving PTT Broadcasts
61
Reply to PTT Broadcasts
61
End PTT Broadcasts
62
Push to Talk Settings
62
Phone Settings
63
Password Required to Access Basic Settings
63
Set the Phone Language
63
Disable Call Waiting
63
Time and Date Display
63
Change the Time and Date Format
63
Disable the Time and Date Display
63
Backlight Intensity and Timeout
64
Set the Backlight Intensity
64
Set the Backlight Timeout
64
Changing Your Background
64
Change the Background Picture
65
Adding Personal Photos as Your Background
65
Reset Your Background
66
Screen Savers
66
Enable Screen Savers
66
Use Personal Photos as Screen Savers
66
Disable the Screen Saver
67
Use Your Phone as a Digital Picture Frame
67
Picture Frame Icons
67
Power Saving Mode
68
Change Your Office Hours for Power Saving Mode
68
Change Idle Timeouts for Power Saving Mode
68
Changing Audio Settings
69
Change Incoming Call Notifications
69
Set a Ringtone for Incoming Calls
69
Set a Ringtone for Individual Contacts
69
Change the Volume
70
Updating Your Buddy Status
70
Update Your Buddy Status
70
Automatically Update Your Buddy Status
70
Security Classification
70
View the Security Classification for Your Phone
71
Modify Security Classification Level
71
Clear Call Logs and Contacts
71
Restrict Call Log and Contact Uploads
71
Phone Applications
72
Using the Calendar
72
Enter Your Microsoft Exchange Login Credentials
72
Log in to Exchange Using Web Sign-In
72
Open the Calendar
72
Display Meeting View on the Calendar
72
View Meeting Details
73
Join a Meeting from the Calendar
73
Navigating the Web
73
Open the Web Browser
73
Using the Launch Pad
74
Access the Launch Pad
74
Open Applications
74
Navigate the Launch Pad
74
Display the Launch Pad's Main Screen
75
Enable My Info Portal
75
Connecting Bluetooth and USB Devices
76
Connecting Bluetooth Devices
76
Enable Bluetooth
76
Using Bluetooth Devices on Your Phone
76
Using Electronic Hookswitch
78
USB Features on CCX Phones
79
Computer and Cable Requirements
79
USB Audio Mode
80
USB Phone Mode
80
Connecting to a Wireless Network
82
Connect to a Wireless Network
82
Disconnect from a Wireless Network
82
Remove a Wireless Network
82
Cisco Broadworks Features
83
Broadsoft Directories
83
View a List of Broadsoft Contacts
83
Searching the Broadsoft Directory
83
Add Broadsoft Contacts to the Local Directory
84
Managing a Personal Broadsoft Directory
84
Managing UC-One Favorites and Contacts
84
UC-One Contacts' Presence Information
84
Viewing UC-One Contacts and Favorites
85
View Aggregated Self-Presence for Cisco Broadworks Lines
86
Filter UC-One Favorites
86
Search for UC-One Contacts
86
UC-One Simultaneous Ring
86
Create a Personal Ring Group
86
Add Numbers to Your Simultaneous Ring List
87
Delete Numbers from the Simultaneous Ring List
87
Cisco Broadworks Executive-Assistant
87
Executive Options
87
Assistant Options
88
Pick up a Held Executive Call on a Shared Line
89
Pick up a Held Executive Call on a Private Line
90
Barge in on an Executive Call
90
Access the Call Actions for Cisco Broadworks Dynamic Busy Lamp Field (BLF)
90
Ribbon Communications Features
91
Ribbon Communications Multiple Appearance Directory Number - Single Call Appearance
91
Placing a MADN Call
91
Answering a MADN Call
91
Barge in on an Active Call
91
Leave a Bridge Call
91
Resume a Held MADN Call
92
Enabling Privacy for MADN Calls
92
Managing the Ribbon Communications Address Books
93
Using the Global Address Book
93
Using the Personal Address Book
94
Maintaining Your Phone
96
Investigate Warnings
96
Remove Warnings
96
Reboot Your Phone
96
Update the Phone's Configuration
96
Test the Hardware
96
Clean the Touchscreen
97
View Software Details
97
Updating the Phone Software
97
Update the Phone Software
97
Exit the Software Update Notification
97
Postpone Software Updates
97
Resume a Postponed Software Update
98
CSTA Lines
98
Troubleshooting
99
Speakerphone
99
USB Port
99
Check the Status of the Calendar
99
View the Status of the Global Address Book
99
View the Status of the Personal Address Book
99
Polycom Desktop Connector
99
Troubleshoot Audio and Echo Issues
100
Bluetooth Headset Issues
100
Recording Issues and Solutions
100
Reset the Phone to Factory Defaults
101

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