User Manuals: Nitsuko NVM-NT Voice Mail System

Manuals and User Guides for Nitsuko NVM-NT Voice Mail System. We have 1 Nitsuko NVM-NT Voice Mail System manual available for free PDF download: System Manual

Nitsuko NVM-NT System Manual (571 pages)

with Automated Attendant

Brand: Nitsuko | Category: Voicemail | Size: 4 MB

Table of Contents
3
Installing the NT Voice Mail

29
Chapter 1 : Installation

40
Basic Programming for the NT Voice Mail

49
Advanced Setup Options for the NT Voice Mail

69
- Configure a Computer at the Remote Location
  69
  - Accessing the NT Voice Mail Modem
    73
- Connect the NT Voice Mail to Your LAN
  74
  - 10/100 PCI Network (LAN) Card
    74
    
    LAN Parameters
    75
    
    Status Leds
    75
Chapter 2 : Features

77
- About the NT Voice Mail System
  77
- About the Automated Attendant
  77
- About the Features Chapter
  77
- Specifications
  78
- NT Voice Mail Compatibility
  79
- System Features
  80
  - Caller ID
    80
  - Caller ID Automatic Transfer
    80
  - Centralized Voice Mail (Remote Tenant Service)
    80
  - FAX Mail
    82
    
    About Checking and Printing FAX Messages
    82
    
    About Sending a FAX to a Mailbox
    82
    
    NVM-Desktop Messaging
    83
    
    Tenant Service
    83
    
    Voice Mail Networking
    83
    
    Voice Prompts
    83
  - Automated Attendant Features
    85
    
    Answering Schedule Override
    85
    
    Automatic Routing for Rotary Dial Callers
    85
    
    Call Announcing
    85
    
    Call Blocking
    86
    
    Call Parking/Paging
    86
    
    Call Queuing
    87
    
    Call Waiting
    87
    
    External Extension
    87
    
    Flexible Answering Schedules
    88
    
    Flexible Call Routing
    88
    
    Transfer to an Extension: Screened or Unscreened
    88
    
    Access the Directory Dialing Feature
    89
    
    Go to a Mailbox
    89
    
    Leave a Quick Message
    89
    
    Select Voice Prompts in Another Language
    89
    
    Transfer to an Automatic Call Distribution Group
    89
    
    Access (Log Onto) the Voice Mail System
    90
    
    Forced Unscreened Transfer
    90
    
    Hang up the Call
    90
    
    Interactive Messaging (Script Prompting)
    90
    
    Undefined Routing
    90
    
    Status Monitor
    91
    
    Transfer Calls to a FAX Machine
    91
- Mailboxes
  92
The NT Voice Mail Features

77
- Introducing the NT Voice Mail System
  77
Directory Dialing Mailbox

93
Distribution Mailbox

94
- About FAX Distribution Lists
  95
Guest Mailbox

96
- Network Mailbox
  97
  - Subscriber Mailbox
    98
- System Messaging and Recording Options
  99
  - Directory Dialing Message
    100
  - Interactive Prompts
    101
  - Message Listen Mode
    102
  - Message Playback Direction
    103
  - Music on Hold
    104
- System Administration and Maintenance
  105
  - Local Backup
    105
  - Local Restore
    105
  - Deleting Mailbox Security Code
    105
  - Port Activities (Formerly Diagnostics)
    106
  - Erasing All Messages
    106
  - Trace Viewer
    106
  - Programming the NT Voice Mail
    106
  - Reports
    107
  - Ports In/Out of Service
    108
  - Port Self Test
    109
    
    Screen Saver
    109
  - Shutting down the System
    109
  - System Re-Initialization
    110
  - System Time and Date
    110
  - System Version Number
    110
- User Features
  111
  - Auto Forward
    111
  - Auto Help
    111
  - Auto Time-Stamp
    111
  - Call Announcing
    111
  - Calling Automated Attendant
    112
  - Calling a Mailbox
    112
  - Call Waiting
    112
  - Checking/Deleting a Message
    113
  - Exiting a Mailbox
    113
  - Forwarding Calls to a Mailbox
    113
  - Getting Recorded Help
    113
  - Getting the Time and Date
    113
  - Listening to Messages
    114
  - Listening Options
    114
  - Paging Message
    115
  - Recording and Sending a Message
    115
  - Recording a Confidential Message
    116
  - Recording a Future Delivery Message
    116
  - Recording an Urgent Message
    116
  - Recording Options
    117
  - Requesting a Return Receipt
    117
  - Security Code
    117
  - Transfer to a Mailbox
    118
Chapter 3 : Programming

119
Understanding the NT Voice Mail Main Screen

119
- The NT Voice Mail Main Screen
  120
  - File
    121
  - Navigating the Screens
    124
    
    Using the Options Buttons
    125
    
    Saving Your Database
    126
Installing the Ports

127
SMDI Installation

129
Viewing Installation Settings

131
Customizing Answering Schedule Tables

133
- Creating and Programming Asts
  134
  - General Tab
    136
  - The Mailbox
    137
    
    Message Center Mailbox
    139
    
    Announcement Mailbox
    140
    
    Subscriber Mailbox
    141
- How the Automated Attendant Routes a Trunk Call
  142
Customizing Caller I.D. Tables

143
- General Tab
  144
- Caller I.D. Action
  145
Customizing Callout Options

147
- General Tab
  149
- Number of Attempts
  150
- Callout Report
  151
- Optional Tab
  152
  - Fax Callouts
    153
    
    Rings Per Wake-Up Call
    154
    
    Make Call Suffix Digits
    155
Customizing Dial Action Tables

157
- General Tab
  159
- Monitored Transfer
  162
- Unscreened Transfer to an Extension
  164
- Record a Message/Quick Message
  165
- Record a Message for a Distribution List
  166
  - Go to a Mailbox
    170
  - Go to Language 1 or Language 2
    171
  - Record FAX Mail Messages
    172
  - Key Number
    173
    
    For a Dialpad Key (Cont'D)
    174
    
    For the TIMEOUT Function
    176
- Example of a Dial Action Table
  177
Customizing Distribution Lists

179
- General Tab
  180
Customizing Fax On-Demand

183
- Fax Document Slot Options Dialog Box
  185
- Tenant
  186
  - Fax Distribution List Options Dialog Box
    188
    
    Start Transmission
    189
  - Current Fax Port Dialog Box
    191
  - Extension
    192
Customizing Mailbox Options

195
- Variable Length of Mailbox Numbers
  196
- Understanding the Mailbox Options Screen
  202
  - Using the Options Buttons
    203
  - The Copy Button
    204
  - Deleting a Mailbox
    206
ACD Announcement Mailboxes

208
ACD Announcement Mailboxes - General Properties

209
ACD Announcement Mailboxes - General Properties

210
- Announcement Mailboxes
  211
Announcement Mailboxes - General Properties

212
- Department
  213
Announcement

214
Call Routing Mailboxes

215
Call Routing Mailboxes - General Properties

217
Directory Dialing Mailboxes - General Properties

225
- Department
  226
Directory Dialing Mailboxes - Call Handling Properties

227
- Delay (Rings or Seconds) before Redirect Transfer
  228
- Time Limit for Dialing Commands
  229
Distribution Mailboxes

230
- Distribution Mailboxes - General Properties
  231
- Department
  232
  - Directory List
    233
Future Delivery Mailboxes

234
- Future Delivery Mailboxes - General Properties
  235
Future Delivery Mailboxes - General Properties

236
Guest Mailboxes

237
- Guest Mailboxes - General Properties
  238
- Name
  239
- Next Call Routing Mailbox
  240
- Number of Messages
  241
Guest Mailboxes - Message Notification Properties

242
- Message Notification/Fax Callback
  243
- Long Distance Calls
  244
- Call Type
  245
- Notification Mode
  246
Guest Mailboxes - Messaging Properties

247
- Message Playback
  248
- Auto Forwarding
  249
- Message Retention
  250
- Ask Caller's Number
  251
- Guest Mailboxes - Lamp/Logon/Transfer Properties
  252
- Message Wait Lamp
  253
- Access Digit/Lamp off String
  254
- First Log in Option
  255
- Transfer Options
  256
- External Extension Enabled
  257
Interactive Mailboxes

258
Interactive Mailboxes - General Properties

260
- Next Call Routing Mailbox
  261
- Directory List
  262
Interactive Mailboxes - Interactive Properties

263
Message Center Mailboxes

267
Message Center Mailboxes - General Properties

269
- Name
  270
- Next Call Routing Mailbox
  271
  - Tenant
    272
  - Bilingual Mode
    273
  - Message Center Mailboxes - Message Notification Properties
    274
- Message Notification/Fax Callback
  275
- Long Distance Calls
  276
- Call Type
  277
- Notification Mode
  278
Message Center Mailboxes - Messaging Properties

279
- Message Playback
  280
- Auto Forwarding
  281
- Message Retention
  282
- Ask Caller's Number
  283
Message Center Mailboxes - Lamp/Logon/Transfer Properties

284
- Message Wait Lamp
  285
- Access Digit/Lamp off String
  286
- Transfer Options
  287
  - Alternate Next CRMB Dial Option
    288
  - External Extension Enabled
    289
Subscriber Mailboxes

291
Subscriber Mailboxes - General Properties

293
- Name
  294
- Next Call Routing Mailbox
  295
  - Tenant
    296
- Number of Messages
  297
Subscriber Mailboxes - Message Notification Properties

298
- Message Notification/Fax Callback
  299
- Long Distance Calls
  300
- Call Type
  301
- Notification Mode
  302
- Security Code Required
  303
Subscriber Mailboxes - Messaging Properties

304
- Message Playback
  305
- Auto Forwarding
  306
- Message Retention
  307
- Ask Caller's Number
  308
- Subscriber Mailboxes - Lamp/Logon/Transfer Properties
  309
- Message Wait Lamp
  310
- Access Digit/Lamp off String
  311
- First Log in Option
  312
  - Transfer Options
    313
  - Alternate Next CRMB Dial Option
    314
  - External Extension Enabled
    315
- External Extension Number
  316
Subscriber Mailboxes - Subscriber Properties

317
- Park/Paging String
  318
- Call Waiting String
  320
  - Call Announcing
    322
  - System Administrator
    324
  - Block Auto Attendant
    326
Trunk Mailboxes

327
Trunk Mailboxes - General Properties

328
- Extension
  329
- Bilingual Mode
  330
Customizing Port Options

331
- General Tab
  332
  - Extension
    333
  - In Service
    334
  - Self Test
    335
  - Allow Notification/Wake-Up
    336
  - Do Immediate Self Test of Port (S)
    337
Customizing System Options

339
- First Trunk Equipment No./Trunk Mailbox Offset
  340
  - Trunk Mailbox Offset
    341
  - Default Bilingual Mode
    342
  - Eliminate Recording Silence
    343
- General 2 Tab
  344
  - Attempt Limit
    345
  - Schedule Number to Use
    346
    
    Call Queuing
    347
    
    Greeting for Quick Msg/Mailbox Transfer
    348
- Dial Stringstab
  349
  - Busy
    350
  - External Hold Retrieval Strings
    351
  - Transfer Strings
    352
  - Miscellaneous Strings
    353
    
    Call Pickup
    354
    
    Off Hook Call Announce
    355
- Timers Tab
  356
  - Nonsubscriber
    357
  - Page/Meet-Me Page Hold Timer
    359
  - After Last
    360
Customizing Tenant Options

363
- Tenant Options Dialog Box
  364
- General Tab
  365
  - Digital Pager Callback Number
    366
  - Access Digits
    368
- Access Digits Tab
  369
  - Long Distance Callout
    370
  - Long Distance Callout
    371
  - Long Distance Callout
    372
- Fax On-Demand Cover Page Tab
  373
  - Cover Page Text
    374
Viewing and Printing Reports

375
- Auto Attendant Report
  377
  - Auto Attendant Trunk Report
    378
- Answering Schedules Report
  379
- Caller I.D. Table Report
  380
  - Callout Log Report
    381
- Dial Action Table Report
  382
- Distribution Lists Report
  383
- FAX Report
  384
  - Fax Ports Report
    385
- Mailbox Report
  386
  - Mailbox Directory List Report
    387
  - Mailbox Numeric List Report
    388
  - Mailbox Access Count Report
    389
  - Mailbox Call Flags Report
    390
- Message Usage Report
  391
  - Port Report
    393
  - Port Usage Report
    394
- System Options Report
  395
Performing a Local Backup

397
- Backup Dialog Box
  398
Performing a Local Restore

401
Changing the Port Status

403
Testing/Clearing Ports Immediately

405
Adjusting Data Transmission Protocol

407
- Com Port Selection — 1 of 2 Dialog Box
  408
- Parity
  409
- Number of Stop Bits
  410
- Com Port Selection — 2 of 2 Dialog Box
  411
Using Call Adaptation Options

413
- Tone Tab
  414
  - Dev2
    415
  - Type/Pcpm Code
    416
- Global Parameters
  417
  - Flash Character
    418
  - Channel Parameters Tab
    419
    
    DTMF Debounce
    420
    
    Max Interring
    421
  - Channel Parameters 2 Tab
    422
  - Call Parameters 1 Tab
    423
    
    Onhook Duration
    424
  - Call Parameters 2 Tab
    425
    
    Pcpm Pause Dur
    426
Setting up Integration Strings

427
Using Setup Service Location

429
- Voice Mail Service Location Dialog Box
  430
Adjusting Options

431
- Options Dialog Box
  432
  - Cancel Warning
    433
  - Event Codes Filter for Trace Database
    434
Using Port Activities

437
- Call State
  438
- Digit
  439
Using the Real Trace

441
- Trace Dialog Box
  442
  - Port
    443
  - PCPM Type
    444
Using the Trace Viewer

445
- Trace Viewer Dialog Box
  447
  - Trace Time
    448
  - Term Type
    449
Using Message Status

451
- Select Mailbox Number Dialog Box
  452
- Attribute
  453
Using the Options on the System Administration Menu

455
Recording a Welcome Message

456
Recording an Instruction Menu

457
Recording a Directory Dialing Message

459
Recording an Announcement Message

461
Recording Mailbox Names

462
Overriding the Answering Schedule

463
Recording Music on Hold

464
Recording Interactive Prompts

465
Customizing the System Voice Prompts

467
Setting the System Time

468
Setting the System Date

469
Getting the System Version Number

470
Preparing for Power-Down: Shutting down the System

471
- Erasing All Messages
  472
Deleting Security Codes

473
- About the Maintenance Chapter
  531
Chapter 5 : Maintenance

532
- Windows NT Server Version 4.0 Setup Procedure
  532
Installing And/Or Configuring Other Software

536
- Installing the Modem Driver
  537
- Installing the Video Driver
  538
- Installing Windows NT RAS Service
  539
- Installing the NT Server Service Pack 5
  540
- Installing the Internet Explorer 4.01 SP1
  541
- Installing RAXCO Instant Utilities for Windows NT
  542
- Installing and Configuring REMOTELY POSSIBLE
  544
- Installing Dialogic System Software
  546
- Installing Other Software
  548
- Fax Board Driver Software
  550
- Windows Scripting Host
  551
- MSDE Service Pack 1
  552
- HASP Dongle Device Driver
  553
- Software Program for NT Service
  554
- Feature Files and Dongle
  555
- Configuring NT Security
  556
- Running the Vmserver Program
  560
- Installing the NT Configuration Program
  561
- Installing NT Configuration Program
  564
- Upgrading NT Voice Mail Software
  568
- Optional Procedures
  569
- Installing and Configuring Perfectdisk NT
  570

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User Manuals: Nitsuko NVM-NT Voice Mail System

Nitsuko NVM-NT System Manual (571 pages)

Table of Contents

Installing the NT Voice Mail

Chapter 1 : Installation

Basic Programming for the NT Voice Mail

Advanced Setup Options for the NT Voice Mail

Chapter 2 : Features

The NT Voice Mail Features

Directory Dialing Mailbox

Distribution Mailbox

Guest Mailbox

Chapter 3 : Programming

Understanding the NT Voice Mail Main Screen

Installing the Ports

SMDI Installation

Viewing Installation Settings

Customizing Answering Schedule Tables

Customizing Caller I.D. Tables

Customizing Callout Options

Customizing Dial Action Tables

Customizing Distribution Lists

Customizing Fax On-Demand

Customizing Mailbox Options

ACD Announcement Mailboxes

ACD Announcement Mailboxes - General Properties

ACD Announcement Mailboxes - General Properties

Announcement Mailboxes - General Properties

Announcement

Call Routing Mailboxes

Call Routing Mailboxes - General Properties

Directory Dialing Mailboxes - General Properties

Directory Dialing Mailboxes - Call Handling Properties

Distribution Mailboxes

Future Delivery Mailboxes

Future Delivery Mailboxes - General Properties

Guest Mailboxes

Guest Mailboxes - Message Notification Properties

Guest Mailboxes - Messaging Properties

Interactive Mailboxes

Interactive Mailboxes - General Properties

Interactive Mailboxes - Interactive Properties

Message Center Mailboxes

Message Center Mailboxes - General Properties

Message Center Mailboxes - Messaging Properties

Message Center Mailboxes - Lamp/Logon/Transfer Properties

Subscriber Mailboxes

Subscriber Mailboxes - General Properties

Subscriber Mailboxes - Message Notification Properties

Subscriber Mailboxes - Messaging Properties

Subscriber Mailboxes - Subscriber Properties

Trunk Mailboxes

Trunk Mailboxes - General Properties

Customizing Port Options

Customizing System Options

Customizing Tenant Options

Viewing and Printing Reports

Performing a Local Backup

Performing a Local Restore

Changing the Port Status

Testing/Clearing Ports Immediately

Adjusting Data Transmission Protocol

Using Call Adaptation Options

Setting up Integration Strings

Using Setup Service Location

Adjusting Options

Using Port Activities

Using the Real Trace

Using the Trace Viewer

Using Message Status

Using the Options on the System Administration Menu

Recording a Welcome Message

Recording an Instruction Menu

Recording a Directory Dialing Message

Recording an Announcement Message

Recording Mailbox Names

Overriding the Answering Schedule

Recording Music on Hold

Recording Interactive Prompts

Customizing the System Voice Prompts