Monarch 9830 Thermal Label Printer Manuals

Manuals and User Guides for Monarch 9830 Thermal Label Printer. We have 2 Monarch 9830 Thermal Label Printer manuals available for free PDF download: Reference Manual, Service Manual

Monarch 9830 Service Manual (77 pages)

Brand: Monarch | Category: Printer | Size: 1 MB

Table of Contents
2
Personal Safety
8
Safety Summary
8
Chapter 1 Printer Overview & Installation

10
- Figure 1 - 1. 9830 Printer (Housing Removed)
  10
- Printer Features
  10
- Printer Options
  10
- Printer Specifications
  10
- Stock Specifications
  11
- Documentation
  12
- Figure 1 - 2. Printer Unpacking
  12
- Setting Dip Switches
  12
- Unpacking the Printer
  12
- Connecting to a Host
  13
- Figure 1 - 3. SW2/SW3 DIP Switch Location
  13
- Fuse Replacement
  13
- Table 1 - 1 Daughter Board DIP Switches
  13
- Table 1 - 2. Exterior Rear (SW2 and SW3) DIP Switch Settings
  14
Chapter 2 Functional Description

16
- Overview of Modules
  16
  - Data Handling
    16
    
    Power Transformer Assembly
    16
    
    Bridge Rectifier
    17
  - Inlet Power Module
    17
  - Power Transformer
    17
- Control Board Assembly
  17
  - Contrast Control
    17
  - Functional Description
    17
  - Hardware Power-Up Settings (DIPS)
    17
    
    Flash Memory
    18
    
    DRAM Memory
    18
    
    SRAM Memory
    18
  - Printer Control
    18
    
    Printhead Thermal Control
    18
    
    Functional Description
    18
    
    Centronics IEEE-1284 Parallel Interface
    19
    
    IEEE 1284 Bi-Directional Parallel Interface
    19
  - Figure 2- 1. Print Assembly
    19
  - Functional Description
    19
  - Peel Module Assembly
    19
  - Thermal Printhead
    19
- Feed Assembly
  20
  - Platen Module
    20
  - 24VDC Stepper Motor
    20
  - Lower Supply Guide and Bi-Cell Sensor
    20
  - Printhead Latch
    20
  - Functional Description
    20
  - Figure 2- 2. Feed Assembly
    20
  - Ribbon Spool Drive Motors
    20
  - Supply Deflector and Bi-Cell Emitter (IR LED)
    20
  - Ribbon Transfer Rollers
    20
    
    Printhead Locking
    21
- Supply Holder Assembly
  21
  - Functional Description
    21
- Control Panel Assembly
  21
- Figure 2- 3. Supply Holder Assembly
  21
- Figure 2- 4. Control Panel Assembly
  21
Chapter 3 Troubleshooting

22
Chapter 4 Diagnostics

26
- Power-Up Self-Test
  26
  - NV RAM Bytetest
    26
  - Version String Mismatch
    26
    
    System Restart Condition
    26
  - Printhead Dot Resistance
    26
- Test Label (Level 1)
  26
- Service Diagnostics
  27
  - Accessing Diagnostic Modes
    27
  - Data Dump Mode
    27
  - Figure 4- 1. Test Labels
    27
  - Serial Loop Back Test
    28
  - Parallel Port Test
    28
  - Diagnostics Test Mode
    28
    
    Performing a Virgin Printer Reset
    28
    
    Printing a Test Label
    28
    
    Table 4- 1. Diagnostics Tests
    28
    
    Figure 4- 2. Loop Back Plug Wiring
    28
Chapter 5 Tests and Adjustments

30
- Service Tests
  30
  - CN6 Power Supply
    30
  - Continuity Tests
    30
    
    Transformer - Primary Side
    30
    
    Transformer - Secondary Side
    30
    
    Bridge Rectifier
    30
    
    Head Open Sensor
    30
    
    Displaying Machine/Service Totals
    30
  - Print Contrast Adjustment
    31
  - Platen Motor Gear Adjustment
    31
  - Ribbon Tension Adjustment
    31
  - Figure 5- 1. Print Contrast Adjustment
    31
  - Figure 5- 2. Platen Motor Gear Adjustment
    31
- Checking Supply Quality
  32
Chapter 6 Service Procedures

34
- Maintenance Overview
  34
- General Safety Tips
  34
- Control Panel Removal
  34
- Cover Housing Removal
  34
- Power Transformer Assembly
  35
- Print Assembly
  36
  - Bi-Cell Emitter Removal
    37
  - Upper Supply Guide Removal
    37
  - Printhead Module Removal
    37
  - Ribbon Spool Assembly Removal
    37
  - Ribbon Roller Assembly Removal
    37
  - DC Ribbon Motor Removal
    37
  - Figure 6 -4.. Print Assembly
    37
  - Figure 6-5. Bi-Cell Emitter Removal
    37
  - Print Assembly Removal
    38
- Feed Assembly
  38
  - Latch Fascia Removal
    38
  - Platen Module Removal
    38
  - Figure 6-6. Print Assembly Plate & Printhead Module
    38
  - Figure 6-7. Latch Removal
    38
  - Platen Module Replacement
    39
  - Bi-Cell Sensor Removal
    39
  - Lower Supply Guide Removal
    39
  - Bi-Cell Sensor Replacement
    39
  - Figure 6-8. Bi-Cell Sensor
    39
  - Lower Supply Guide
    40
  - Replacement
    40
- Supply Holder
  40
  - Supply Holder Removal
    40
- Platen Motor
  40
  - Platen Motor Removal
    40
- Peel Module
  40
  - Peel Module Removal
    40
  - Peel Motor Replacement
    40
Chapter 7 Using Flash

42
- Flash Downloading Procedures
  42
Chapter 8 Supply Sensing Systems

44
Appendix A Printer Error/Status Codes

50
- Reading an Error Label
  50
- Data Errors (001 - 499)
  50
- Communication Failures (410 - 499)
  54
- Data Formatting Failures (571 - 619)
  55
- Machine Faults (700 - 766)
  55
- Hard Printer Faults (900 - 910)
  57
- Flash Faults (930 - 940)
  57
- Faults (950 - 999)
  57
Appendix B Connectors and Cables

58
- Figure B- 1. CN 1 IEEE 1284 Parallel Port
  58
- Figure B- 2. CN 2
  58
- Printhead Assembly
  58
- Figure B- 3. CN 3
  59
- Figure B- 4. CN 4 Control Panel
  59
- Figure B- 5. CN 5 Coax/Twinax Interface
  59
- Platen Stepper Motor
  59
  - Figure B- 6. CN 6 Transformer Output Power
    60
  - Figure B- 7. CN 7
    60
  - Figure B- 8. CN 8 Supply Sensor (Bi-Cell)
    60
  - Figure.b- 9. CN 10 Board Interface
    61
  - Daughter Board Connectors
    62
  - Figure B- 10. CN 11
    62
  - Figure B- 15
    62
  - Figure.b- 9. CN
    62
Appendix C Connector Locations

64
- Figure C- 1. Control Board Assy. (Mother Board)
  64
- Figure C-2. Control Board Assy. (Daugher Board)
  65
Appendix D Model 928 Stacker

66
- Specifications
  66
- Functional Description
  66
- Installation
  66
- Troubleshooting
  67
  - Error Messages
    67
  - Alignment
    67
- Cables and Connectors
  67
- Table D- 1. Stacker Control Harness
  67
- Table D- 2 Jam/Full Sensor Harness
  68
- Table D- 3. Extended Motor Interface Harness
  68
- Table D- 4. AC Power Harness
  68
- Table D- 5. Power Supply Connector J2
  68
  - Figure D- 1. Stacker Control Board
    69
  - Figure D- 2. Stacker Lubrication Points
    69
  - Lubrication
    69
  - Maintenance Procedures
    69
  - Replace Rollers
    70
    
    Replacing Transport Assembly
    70
    
    Figure D- 3. Model 928 Stacker Assembly
    70
    
    Figure D- 4. Lower Transport Rollers
    70
    
    Figure D- 5. Upper Transport Rollers
    70
    
    Replace DC Motor
    71
    
    Replace Stepper Motor
    71
    
    Replace Stacker Sensors
    71
    
    Replace Power Supply
    71
    
    Replace Control Board
    71
    
    Figure D- 6. Power Supply/Control Board
    71
- Table D- 6. Power Supply Connector J1
  69
Appendix E 926 Knife Assembly

72

Monarch 9830 Reference Manual (290 pages)

Monarch 9403 Printer User Manual

Brand: Monarch | Category: Printer | Size: 2 MB

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Monarch 9830 Service Manual (77 pages)

Table of Contents

Chapter 1 Printer Overview & Installation

Chapter 2 Functional Description

Chapter 3 Troubleshooting

Chapter 4 Diagnostics

Chapter 5 Tests and Adjustments

Chapter 6 Service Procedures

Chapter 7 Using Flash

Chapter 8 Supply Sensing Systems

Appendix A Printer Error/Status Codes

Appendix B Connectors and Cables

Appendix C Connector Locations

Appendix D Model 928 Stacker

Appendix E 926 Knife Assembly

Monarch 9830 Reference Manual (290 pages)

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