IBM 7778 Manuals

Manuals and User Guides for IBM 7778. We have 1 IBM 7778 manual available for free PDF download: Problem Determination And Service Manual

IBM 7778 Problem Determination And Service Manual (324 pages)

Brand: IBM | Category: Server | Size: 9 MB

Table of Contents
5
Safety
7
Guidelines for Trained Service Technicians
8
Inspecting for Unsafe Conditions
8
About this Task
8
Guidelines for Servicing Electrical Equipment
9
Safety Statements
10
Chapter 1. Introduction
15
Related Documentation
15
Notices and Statements in this Documentation
16
Features and Specifications
17
Supported Dimms
19
Blade Server Control Panel Buttons and Leds
20
Turning on the Blade Server
23
About this Task
23
Turning off the Blade Server
24
Before You Begin
24
System-Board Layouts
25
System-Board Connectors
25
System-Board Leds
27
Chapter 2. Diagnostics
31
Diagnostic Tools
32
Collecting Dump Data
33
Location Codes
34
Reference Codes
35
System Reference Codes (Srcs)
36
1Xxxyyyy Srcs
37
6Xxxyyyy Srcs
41
A1Xxyyyy Service Processor Srcs
44
A200Yyyy Logical Partition Srcs
44
A700Yyyy Licensed Internal Code Srcs
44
AA00E1A8 to AA260005 Partition Firmware Attention Codes
45
Bxxxxxxx Service Processor Early Termination Srcs
47
B200Xxxx Logical Partition Srcs
48
B700Xxxx Licensed Internal Code Srcs
59
BA000010 to BA400002 Partition Firmware Srcs
67
POST Progress Codes (Checkpoints)
108
C1001F00 to C1645300 Service Processor Checkpoints
109
C2001000 to C20082FF Virtual Service Processor Checkpoints
119
IPL Status Progress Codes
129
C700Xxxx Server Firmware IPL Status Checkpoints
129
CA000000 to CA2799FF Partition Firmware Checkpoints
130
D1001Xxx to D1Xx3Fff Service Processor Dump Codes
152
D1Xx3Y01 to D1Xx3Yf2 Service Processor Dump Codes
158
D1Xx900C to D1Xxc003 Service Processor Power-Off Checkpoints
160
Service Request Numbers (Srns)
162
Using the SRN Tables
162
101-711 through FFC-725 Srns
162
A00-FF0 through A24-XXX Srns
182
SCSD Devices Srns (Ssss-102 to Ssss-640)
203
Failing Function Codes 151 through 2D02
207
Error Logs
209
Checkout Procedure
210
About the Checkout Procedure
210
Performing the Checkout Procedure
210
About this Task
210
Verifying the Partition Configuration
212
Running the Diagnostics Program
213
Starting AIX Concurrent Diagnostics
213
Starting Stand-Alone Diagnostics from a CD
213
Starting Stand-Alone Diagnostics from a NIM Server
214
Using the Diagnostics Program
215
Boot Problem Resolution
216
Troubleshooting Tables
218
General Problems
219
Drive Problems
219
Intermittent Problems
220
Keyboard Problems
220
Management Module Service Processor Problems
221
Memory Problems
221
Microprocessor Problems
222
Monitor or Video Problems
222
Network Connection Problems
224
PCI Expansion Card (PIOCARD) Problem Isolation Procedure
224
Optional-Device Problems
225
Power Problems
226
POWER Hypervisor (PHYP) Problems
227
Service Processor Problems
229
Software Problems
242
Universal Serial Bus (USB) Port Problems
242
Light Path Diagnostics
243
Viewing the Light Path Diagnostic Leds
243
About this Task
243
Light Path Diagnostics Leds
246
Isolating Firmware Problems
249
Recovering the System Firmware
249
Starting the PERM Image
250
Starting the TEMP Image
250
Recovering the TEMP Image from the PERM Image
251
Verifying the System Firmware Levels
251
Committing the TEMP System Firmware Image
252
Solving Shared Bladecenter Resource Problems
252
Solving Shared Keyboard Problems
253
Solving Shared Media Tray Problems
254
Solving Shared Network Connection Problems
256
Solving Shared Power Problems
257
Solving Shared Video Problems
258
Solving Undetermined Problems
259
Calling IBM for Service
260
Chapter 3. Parts Listing, Type 7778
263
Chapter 4. Removing and Replacing Blade Server Components
267
Installation Guidelines
267
System Reliability Guidelines
268
Handling Static-Sensitive Devices
268
Returning a Device or Component
269
Removing the Blade Server from a Bladecenter Unit
269
Installing the Blade Server in a Bladecenter Unit
270
What to Do Next
272
Removing and Replacing Tier 1 Crus
272
Removing the Blade Server Cover
272
Installing and Closing the Blade Server Cover
274
Removing the Expansion Unit
275
Installing the Expansion Unit
277
Removing the Bezel Assembly
279
Installing the Bezel Assembly
280
Removing a Drive
281
Installing a Drive
282
Removing a Memory Module
283
Installing a Memory Module
284
Removing the Management Card
286
Installing the Management Card
287
Removing and Installing an I/O Expansion Card
288
Before You Begin
288
Removing a Ciov Form-Factor Expansion Card
289
Installing a Ciov Form-Factor Expansion Card
290
Removing a Combination-Form-Factor Expansion Card
291
Installing a Combination-Form-Factor Expansion Card
292
Removing the Battery
293
Installing the Battery
294
Removing the Disk Drive Tray
296
Installing the Disk Drive Tray
297
Replacing the Tier 2 System-Board and Chassis Assembly
298
Chapter 5. Configuring
301
Updating the Firmware
301
Configuring the Blade Server
303
Using the SMS Utility
303
Starting the SMS Utility
303
SMS Utility Menu Choices
304
Creating a CE Login
304
Configuring the Gigabit Ethernet Controllers
305
Blade Server Ethernet Controller Enumeration
306
MAC Addresses for Host Ethernet Adapters
306
Configuring a RAID Array
307
Updating IBM Director
308
Appendix A. Getting Help and Technical Assistance
309
Before You Call
309
Using the Documentation
310
Getting Help and Information from the World Wide Web
310
Software Service and Support
310
Hardware Service and Support
311
IBM Taiwan Product Service
311
Appendix B. Notices
313
Trademarks
314
Important Notes
314
Product Recycling and Disposal
315
Battery Return Program
315
Electronic Emission Notices
316
Federal Communications Commission (FCC) Statement
316
Industry Canada Class a Emission Compliance Statement
316
Avis de Conformité à la Réglementation D'industrie Canada
316
Australia and New Zealand Class a Statement
316
United Kingdom Telecommunications Safety Requirement
317
European Union EMC Directive Conformance Statement
317
Taiwanese Class a Warning Statement
317
Chinese Class a Warning Statement
318
Japanese Voluntary Control Council for Interference (VCCI) Statement
318
Korean Class a Warning Statement
318
Index
319

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IBM 7778 Problem Determination And Service Manual (324 pages)

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