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HN9260
User Manuals: Hughes Network HN9260 Satellite Router
Manuals and User Guides for Hughes Network HN9260 Satellite Router. We have
1
Hughes Network HN9260 Satellite Router manual available for free PDF download: Installation Manual
Hughes Network HN9260 Installation Manual (122 pages)
Brand:
Hughes Network
| Category:
Modem
| Size: 9 MB
Table of Contents
Installation Guide
1
Table of Contents
3
Messages Concerning Personal Injury
7
Messages Concerning Property Damage
7
Understanding Safety Alert Messages
7
Safety Symbols
8
Additional Symbols
8
Chapter 1 Satellite Modem Overview
9
Scope of this Installation Guide
10
Satellite Modem Specifications
10
Chapter 2 Preparing for Installation
11
Installation Summary
11
Installing the Satellite Modem
12
Completing the Installation
12
Installation Checklist
13
Power Source
13
Items Required for Installation
14
Additional Equipment
15
Conducting a Site Survey
15
Power Supply Information
15
Computer and Networking Requirements
17
Computer Requirements
17
Networking and Internet Browser Requirements
17
Related Components
18
Antenna
18
IFL Cables
19
Hub or Similar Network Device
19
Labeling the Ifl Cables
19
Instructions for Related Components
20
Chapter 3 Installing the Satellite Modem
21
Prerequisites for Installing the Modem
21
Selecting the Modem Installation Location
21
Ventilation and Heat Sources
22
Modem Operating Position
22
Connecting the Transmit and Receive Cables
23
Connecting the Installer Laptop to the Modem
23
Connecting the Power Supply
24
Connecting an AC/DC Power Supply
24
Connecting and Assembling a DC/DC Power Supply
26
Powering up the Modem
27
AC/DC Power Supply
27
DC/DC Power Supply
27
LEDS on Power-Up
27
Chapter 4 Commissioning the Satellite Modem
29
Satellite-Based Commissioning
29
Obtaining an IP Address from the Satellite Modem
30
Verifying the Ethernet Connection
30
Uploading the Sbc.cfg File to the Satellite Modem
32
Entering Commissioning Parameters
34
Receive Antenna Pointing - Ka-Band
45
Receive Antenna Pointing - Ku-Band
49
Transmit Antenna Pointing - Ku-Band
50
Registering the Satellite Modem
53
Registering in the United States or Canada
55
Registering Outside the United States and Canada
56
Manual Commissioning
58
Entering Parameters-Manual Commissioning
59
Manually Accessing the Antenna Pointing Screens
61
Software Download-Manual Commissioning
61
Chapter 5 Completing the Installation
63
Confirming that the Satellite Modem's Files Are up to Date
63
Connecting the Satellite Modem to the Customer's Computer
64
Verify that the Customer Can Browse the Internet
65
Printing the System Information Page
65
Creating a Shortcut to the System Control Center
65
Installation Complete
66
Chapter 6 System Control Center
67
Accessing the System Control Center
67
System Control Center Home Page
67
Text Links
68
Common Features on System Control Center Screens
69
Button Links
70
System Status Button
71
Ipsec Icon
72
Links in the Left Panel
72
Small Icon on System Control Center Screens
73
Status and Information Screens
73
Red Flag Indicator
74
Features a Customer May Not See
75
System Status Page
75
Reception Information Page
77
Examining Receive Status
78
Transmission Information Page
79
Examining Transmit Status
80
System Information Page
81
Help Page
82
System Control Center Tools for Troubleshooting
83
Chapter 7 Leds
85
Front Panel Leds
85
LAN Port Leds
87
Using Leds for Troubleshooting
87
Chapter 8 Troubleshooting
89
Important Troubleshooting Information
90
Troubleshooting Reference Diagram
90
Troubleshooting Common Problems
91
Cannot Access the Internet
91
Confirming that the Satellite Modem Is Commissioned
92
Confirming the Receive Signal
93
Confirming the Transmit Signal
93
Confirming that TCP Acceleration Is Operational
94
Confirming that Web Acceleration Is Operational
95
Confirming NOC Connectivity
96
Confirming NOC Connectivity (Static IP Address)
98
Confirming Internet Connectivity
98
Checking the DNS Setting
99
Checking for Viruses and Firewall Issues
99
Cannot Access the System Control Center
100
Satellite Modem Connected Directly to a Computer
100
Satellite Modem Connected to an Ethernet Device
100
Using the Front Panel Leds for Troubleshooting
101
Power LED off and One or more Leds Flashing
101
All Leds Flashing
102
All Leds off
102
Checking the Power LED
103
Checking the LAN LED
103
Problem with a Connected Device
104
Transmit LED Is off
104
Receive LED Is off
105
System LED Is off
105
Using the LAN Port Leds for Troubleshooting
106
Orange LED and the Front Panel LAN LED Are both off
106
Orange LED Is on but the Front Panel LAN LED Is Not
106
Troubleshooting Other Problems
107
Slow Speed or Intermittent Operation
107
Viewing Problem-Related Statistics
107
Checking for Possible AC Outlet Problems
108
Appendix A
109
LNB Selection Reference
109
Appendix B Updating the Modem Software
111
Extracting Files
111
Update Instructions
111
Appendix C Standards Compliance
113
Safety - Operating Conditions for Canada
113
Repairs in Canada
113
Electromagnetic Interference (EMI)
114
FCC Part 15
114
Canada Class B Warning
115
R&Tte (Eu)
115
Electromagnetic Compatibility (EMC)
115
Ipos
115
Acronyms and Abbreviations
117
Index
119
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