HP Z6 G5 A Manuals

Manuals and User Guides for HP Z6 G5 A. We have 1 HP Z6 G5 A manual available for free PDF download: Maintenance And Service Manual

HP Z6 G5 A Maintenance And Service Manual (136 pages)

Workstation Desktop PC

Brand: HP | Category: Desktop | Size: 6 MB

Legal Information
2
Table of Contents
3
Computer Features
8
Front
8
Left
10
Rear
10
Labels
11
Product Specifications
12
Illustrated Parts Catalog
13
Computer Major Components
13
Cables
16
Miscellaneous Parts
17
Routine Care, Drive Guidelines, and Disassembly Preparation
20
Electrostatic Discharge Information
20
Generating Static Electricity
20
Preventing Electrostatic Damage to Equipment
21
Personal Grounding Methods and Equipment
21
Grounding the Work Area
22
Recommended Materials and Equipment
22
Operating Guidelines
23
Routine Care
23
General Cleaning Safety Precautions
23
Removing Dirt and Debris from Your Computer
24
Cleaning Your Computer with a Disinfectant
24
Cleaning the Computer Case
25
Cleaning the Keyboard
25
Cleaning the Monitor
26
Cleaning the Mouse
26
Service Considerations
26
Tools and Software Requirements
26
Screws
27
Cables and Connectors
27
Hard Drives
27
Lithium Coin Cell Battery
27
SATA Hard Drives
28
Cable Management
28
Removal and Replacement Procedures
30
Preparation for Disassembly
30
Feet
30
Access Panel
31
MID Card Retainer
32
Hard Drive
33
Memory Fan Assembly
35
Lower Pcie Retainer Fan Assembly
35
Upper Pcie Retainer Fan Assembly
36
Battery
37
Solid-State Drive
39
Memory Modules (Dimms)
40
Interlock Assembly
44
I/O Assembly
45
Optical Drive
47
Drive Insert
48
Rear Fan
49
Heat Sink, Processor
50
Processor
52
Front Card Guides and Fans
53
Expansion Card
55
Power Supply
59
Front Bezel
60
Front Handle
61
System Board
63
System Board Components
64
VR Heat Sinks
66
Troubleshooting Without Diagnostics
68
Before You Call for Technical Support
68
Helpful Hints
69
Solving General Problems
69
Cannot Access the Computer Setup (F10) Utility When Booting the Computer
69
Computer Appears Locked up and will Not Turn off When the Power Button Is Pressed
70
Computer will Not Respond to Keyboard or Mouse
70
Computer Date and Time Display Is Incorrect
70
There Is no Sound or Sound Volume Is too Low
70
Cannot Remove Computer Cover or Access Panel
71
Poor Performance
71
System Does Not Turn on and the Lights on the Front of the Computer Are Not Blinking
72
Solving Power Problems
72
Power Supply Shuts down Intermittently
72
Solving Hard Drive Problems
73
Hard Drive Error Occurs
73
Disk Drive Transaction Problem
73
Drive Not Found (Identified)
73
Nonsystem Disk/Ntldr Missing Message
74
Computer will Not Boot from Hard Drive
74
Computer Seems to be Locked up
74
Solving Audio Problems
75
Sound Cuts in and out
75
Sound Does Not Come out of the Speaker or Headphones
75
Computer Appears to be Locked up While Recording Audio
75
Line-In Jack Is Not Functioning Properly
75
Solving Printer Problems
76
Printer will Not Print
76
Printer will Not Turn on
76
Printer Prints Garbled Information
76
Solving Keyboard and Mouse Problems
77
Keyboard Commands and Typing Are Not Recognized by the Computer
77
Mouse Does Not Respond to Movement or Is too Slow
77
Solving Hardware Installation Problems
77
A New Device Is Not Recognized as Part of the System
78
Computer will Not Start
78
Solving Network Problems
78
Network Driver Does Not Detect Network Controller
79
Network Status Link Light Never Blinks
79
Diagnostics Reports a Failure
79
Diagnostics Passes, but the Computer Does Not Communicate with the Network
80
Network Controller Stopped Working When an Expansion Board was Added to the Computer
80
Network Controller Stops Working Without Apparent Cause
80
Cannot Connect to Network Server When Attempting Remote System Installation
80
System Setup Utility Reports Unprogrammed EEPROM
80
Solving Memory Problems
81
System will Not Boot or Does Not Function Properly after Installing Additional Memory Modules
81
Out of Memory Error
81
Memory Count During POST Is Wrong
81
Insufficient Memory Error During Operation
81
Solving USB Flash Drive Problems
82
USB Flash Drive Is Not Seen as a Drive Letter in Windows
82
USB Flash Drive Not Found (Identified)
82
System will Not Boot from USB Flash Drive
82
The Computer Boots to DOS after Making a Bootable Flash Drive
82
Solving Internet Access Problems
83
Unable to Connect to the Internet
83
Cannot Automatically Launch Internet Programs
83
Solving Software Problems
83
Computer will Not Start up and the HP Logo Does Not Appear
84
Illegal Operation Has Occurred" Error Message Is Displayed
84
Computer Setup (F10) Utility
85
Using Computer Setup (F10) Utilities
85
Computer Setup Main
86
Computer Setup Security
90
Computer Setup Advanced
96
POST Error Messages
105
POST Numeric Codes and Text Messages
105
Interpreting POST Diagnostic Front Panel Lights and Audible Codes
111
Password Security and Resetting CMOS
114
Changing a Setup or Power-On Password
114
Deleting a Setup or Power-On Password
114
Backing Up, Restoring, and Recovering
116
Backing up Information and Creating Recovery Media
116
Using Windows Tools for Backing up
116
Using the HP Cloud Recovery Download Tool to Create Recovery Media (Select Products Only)
116
Restoring and Recovering Your System
117
Creating a System Restore
117
Restoring and Recovery Methods
117
Recovering Using HP Recovery Media
117
Changing the Computer Boot Order
118
Using HP Sure Recover (Select Products Only)
118
Statement of Memory Volatility
119
Current BIOS Steps
119
Nonvolatile Memory Usage
121
Questions and Answers
122
Using HP Sure Start (Select Products Only)
123
Using HP PC Hardware Diagnostics
124
Using HP PC Hardware Diagnostics Windows (Select Products Only)
124
Using an HP PC Hardware Diagnostics Windows Hardware Failure ID Code
124
Accessing HP PC Hardware Diagnostics Windows
124
Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant
124
Accessing HP PC Hardware Diagnostics Windows from the Start Menu (Select Products Only)
125
Downloading HP PC Hardware Diagnostics Windows
125
Downloading the Latest HP PC Hardware Diagnostics Windows Version from HP
125
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store
125
Downloading HP Hardware Diagnostics Windows by Product Name or Number
125
Only)
125
Installing HP PC Hardware Diagnostics Windows
126
Using HP PC Hardware Diagnostics UEFI
126
Using an HP PC Hardware Diagnostics UEFI Hardware Failure ID Code
126
Starting HP PC Hardware Diagnostics UEFI
126
Only)
127
Downloading HP PC Hardware Diagnostics UEFI to a USB Flash Drive
127
Downloading the Latest HP PC Hardware Diagnostics UEFI Version
128
Only)
128
Using Remote HP PC Hardware Diagnostics UEFI Settings (Select Products Only)
128
Downloading Remote HP PC Hardware Diagnostics UEFI
128
Downloading the Latest Remote HP PC Hardware Diagnostics UEFI Version
128
Downloading Remote HP PC Hardware Diagnostics UEFI by Product Name or Number
128
Customizing Remote HP PC Hardware Diagnostics UEFI Settings
129
Power Cord Set Requirements
130
General Requirements
130
Japanese Power Cord Requirements
130
Country-Specific Requirements
130
Specifications
132
Index
134

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HP Z6 G5 A Maintenance And Service Manual (136 pages)

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