HP ProDesk 2 Tower G1i E Manuals

Manuals and User Guides for HP ProDesk 2 Tower G1i E. We have 1 HP ProDesk 2 Tower G1i E manual available for free PDF download: Maintenance And Service Manual

HP ProDesk 2 Tower G1i E Maintenance And Service Manual (123 pages)

Brand: HP | Category: Desktop | Size: 6 MB

Table of Contents
3
Computer Features
8
Standard Configuration Features
8
Front Panel Components
8
Rear Panel Components
9
Illustrated Parts Catalog
11
Computer Major Components
11
Miscellaneous Parts
13
Routine Care, Drive Guidelines, and Disassembly Preparation
16
Electrostatic Discharge Information
16
Generating Static Electricity
16
Preventing Electrostatic Damage to Equipment
17
Personal Grounding Methods and Equipment
17
Grounding the Work Area
18
Recommended Materials and Equipment
18
Operating Guidelines
19
Routine Care
19
General Cleaning Safety Precautions
19
Removing Dirt and Debris from Your Computer
20
Cleaning Your Computer with a Disinfectant
20
Cleaning the Computer Case
21
Cleaning the Keyboard
21
Cleaning the Monitor
22
Cleaning the Mouse
22
Service Considerations
22
Tools and Software Requirements
22
Screws
23
Cables and Connectors
23
Hard Drives
23
Lithium Coin Cell Battery
23
SATA Hard Drives
24
Cable Management
24
Removal and Replacement Procedures
26
Preparation for Disassembly
26
Access Panel
26
Optical Drive
27
Front Bezel
28
Fan Duct (UMA Models Only)
29
Solid-State Drive
30
WLAN Module
31
Hard Drive
33
Battery
35
Graphics Card
37
Memory Modules (Dimms)
38
Rear Fan
40
Heat Sink with Fan
42
Processor
45
Power Supply
46
Optical Drive Cage
47
System Board
48
System Board Major Components
51
Wireless Antennas and Cables
51
Troubleshooting Without Diagnostics
54
Before You Call for Technical Support
54
Helpful Hints
55
Solving General Problems
55
Cannot Access the Computer Setup (F10) Utility When Booting the Computer
56
Computer Appears Locked up and will Not Turn off When the Power Button Is Pressed
56
Computer will Not Respond to Keyboard or Mouse
56
Computer Date and Time Display Is Incorrect
56
There Is no Sound or Sound Volume Is too Low
56
Cannot Remove Computer Cover or Access Panel
57
Poor Performance
57
Computer Turned off with Four Red Blinks and Two White Blinks
58
System Does Not Turn on and the Lights on the Front of the Computer Are Not Blinking
58
Solving Power Problems
59
Power Supply Shuts down Intermittently
59
Two Red Blinks then Two Beeps
59
Four Red Blinks then Four Beeps
60
Solving Hard Drive Problems
60
Hard Drive Error Occurs
60
Disk Drive Transaction Problem
60
Drive Not Found (Identified)
61
Nonsystem Disk/Ntldr Missing Message
61
Computer will Not Boot from Hard Drive
61
Computer Seems to be Locked up
62
Solving Audio Problems
62
Sound Cuts in and out
62
Sound Does Not Come out of the Speaker or Headphones
62
Computer Appears to be Locked up While Recording Audio
63
Line-In Jack Is Not Functioning Properly
63
Solving Printer Problems
63
Printer will Not Print
63
Printer will Not Turn on
64
Printer Prints Garbled Information
64
Printer will Not Print
64
Solving Keyboard and Mouse Problems
64
Keyboard Commands and Typing Are Not Recognized by the Computer
64
Mouse Does Not Respond to Movement or Is too Slow
65
Solving Hardware Installation Problems
65
A New Device Is Not Recognized as Part of the System
65
Computer will Not Start
66
Three Red Blinks then Two White Blinks
66
Solving Network Problems
67
Network Driver Does Not Detect Network Controller
67
Network Status Link Light Never Blinks
67
Diagnostics Reports a Failure
67
Diagnostics Passes, but the Computer Does Not Communicate with the Network
68
Network Controller Stopped Working When an Expansion Board was Added to the Computer
68
Network Controller Stops Working Without Apparent Cause
68
Cannot Connect to Network Server When Attempting Remote System Installation
68
System Setup Utility Reports Unprogrammed EEPROM
69
Solving Memory Problems
69
System will Not Boot or Does Not Function Properly after Installing Additional Memory Modules
69
Out of Memory Error
69
Memory Count During POST Is Wrong
69
Insufficient Memory Error During Operation
70
Five Red Blinks then Five Beeps
70
Solving USB Flash Drive Problems
70
USB Flash Drive Is Not Seen as a Drive Letter in Windows
70
USB Flash Drive Not Found (Identified)
70
System will Not Boot from USB Flash Drive
71
The Computer Boots to DOS after Making a Bootable Flash Drive
71
Solving Internet Access Problems
71
Unable to Connect to the Internet
71
Cannot Automatically Launch Internet Programs
72
Solving Software Problems
72
Computer will Not Start up and the HP Logo Does Not Appear
72
Illegal Operation Has Occurred" Error Message Is Displayed
72
Computer Setup (F10) Utility
73
Using Computer Setup (F10) Utilities
73
Computer Setup Main
74
Computer Setup Security
78
Computer Setup Advanced
84
POST Error Messages
94
POST Numeric Codes and Text Messages
94
Interpreting POST Diagnostic Front Panel Lights and Audible Codes
100
Password Security and Resetting CMOS
103
Changing a Setup or Power-On Password
103
Deleting a Setup or Power-On Password
103
Backing Up, Restoring, and Recovering
105
Backing up Information and Creating Recovery Media
105
Using Windows Tools for Backing up
105
Using the HP Cloud Recovery Download Tool to Create Recovery Media (Select Products Only)
105
Restoring and Recovering Your System
105
Creating a System Restore
106
Restoring and Recovery Methods
106
Recovering Using HP Recovery Media
106
Changing the Computer Boot Order
107
Using HP Sure Recover (Select Products Only)
107
Using HP PC Hardware Diagnostics
108
Using HP PC Hardware Diagnostics Windows (Select Products Only)
108
Using an HP PC Hardware Diagnostics Windows Hardware Failure ID Code
108
Accessing HP PC Hardware Diagnostics Windows
108
Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant
108
Accessing HP PC Hardware Diagnostics Windows from the Start Menu (Select Products Only)
109
Downloading HP PC Hardware Diagnostics Windows
109
Downloading the Latest HP PC Hardware Diagnostics Windows Version from HP
109
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store
109
Downloading HP Hardware Diagnostics Windows by Product Name or Number
109
Only)
109
Installing HP PC Hardware Diagnostics Windows
110
Using HP PC Hardware Diagnostics UEFI
110
Using an HP PC Hardware Diagnostics UEFI Hardware Failure ID Code
110
Starting HP PC Hardware Diagnostics UEFI
110
Downloading HP PC Hardware Diagnostics UEFI to a USB Flash Drive
111
Only)
112
Downloading the Latest HP PC Hardware Diagnostics UEFI Version
112
Using Remote HP PC Hardware Diagnostics UEFI Settings (Select Products Only)
112
Downloading Remote HP PC Hardware Diagnostics UEFI
112
Downloading the Latest Remote HP PC Hardware Diagnostics UEFI Version
112
Downloading Remote HP PC Hardware Diagnostics UEFI by Product Name or Number
112
Customizing Remote HP PC Hardware Diagnostics UEFI Settings
113
Statement of Memory Volatility
114
Current BIOS Steps
114
Nonvolatile Memory Usage
116
Questions and Answers
117
Using HP Sure Start (Select Products Only)
118
Power Cord Set Requirements
119
General Requirements
119
Japanese Power Cord Requirements
119
Country-Specific Requirements
119
Specifications
121
Index
122

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HP ProDesk 2 Tower G1i E Maintenance And Service Manual (123 pages)

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