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HP Pro Mini 400 G9 Manuals
Manuals and User Guides for HP Pro Mini 400 G9. We have
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HP Pro Mini 400 G9 manual available for free PDF download: Maintenance And Service Manual
HP Pro Mini 400 G9 Maintenance And Service Manual (127 pages)
Brand:
HP
| Category:
Desktop
| Size: 4 MB
Table of Contents
Table of Contents
3
Computer Features
8
Standard Configuration Features
8
Front Panel Components
8
Rear Panel Components
9
Serial Number Location
11
Illustrated Parts Catalog
12
Computer Major Components
12
Mass Storage Devices
16
Miscellaneous Parts
17
Generating Static Electricity
21
Electrostatic Discharge Information
21
Routine Care, Drive Guidelines, and Disassembly Preparation
21
Preventing Electrostatic Damage to Equipment
22
Personal Grounding Methods and Equipment
22
Grounding the Work Area
23
Recommended Materials and Equipment
23
Operating Guidelines
24
Routine Care
24
General Cleaning Safety Precautions
24
Removing Dirt and Debris from Your Computer
25
Cleaning Your Computer with a Disinfectant
25
Cleaning the Keyboard
26
Cleaning the Computer Case
26
Cleaning the Mouse
27
Service Considerations
27
Tools and Software Requirements
27
Cleaning the Monitor
27
Screws
28
Cables and Connectors
28
Hard Drives
28
Lithium Coin Cell Battery
28
SATA Hard Drives
29
Cable Management
29
Access Panel
31
Removal and Replacement Procedures
31
Preparation for Disassembly
31
Front Bezel
32
Memory Modules (Sodimms)
33
Ambient (Thermal) Sensor
37
Fan
38
Hard Drive and Drive Cage
39
Solid-State Drive
40
Gb, Pcie-4 × 4, Tlc/Pcie-4 × 4, Tlc, Self-Encrypting Drive (Sed)
41
256 GB, Pcie-4 × 4, TLC
41
Pcie-4 × 4 (for Use in the People's Republic of China)
41
Pcie-4 × 4, TLC, Self-Encrypting Drive (SED)
41
Prepare the Computer for Disassembly (See Preparation for Disassembly
43
WLAN Module
43
Battery
45
If Installed, Remove the Hard Drive and Drive Cage (See Hard Drive and Drive Cage
46
Remove the Access Panel (See Access Panel
46
Flex I/O Connector Board #1
47
Flex I\/O Connector Board #2
48
Flex I/O Connector Board #2
48
Description Spare Part Number
49
If Installed, Remove the Hard Drive and Drive Cage (See Hard Drive and Drive Cage
49
Prepare the Computer for Disassembly (See Preparation for Disassembly
49
Remove the Access Panel (See Access Panel
49
Speaker
49
To Install Flex I/O Connector Board #1, Reverse the Removal Procedure
49
Processor Heat Sink
50
Remove the Access Panel (See Access Panel
50
Processor
52
System Board
53
If Installed, Remove the Hard Drive and Drive Cage (See Hard Drive and Drive Cage
54
System Board Callouts
55
Wireless Antennas and Cables
56
Before You Call for Technical Support
58
Troubleshooting Without Diagnostics
58
Cannot Access the Computer Setup (F10) Utility When Booting the Computer
59
Helpful Hints
59
Solving General Problems
59
Computer Appears Locked up and will Not Turn off When the Power Button Is Pressed
60
Computer Date and Time Display Is Incorrect
60
Computer will Not Respond to Keyboard or Mouse
60
There Is no Sound or Sound Volume Is too Low
60
Cannot Remove Computer Cover or Access Panel
61
Poor Performance
61
Computer Turned off with Four Red Blinks and Two White Blinks
62
System Does Not Turn on and the Lights on the Front of the Computer Are Not Blinking
62
Power Supply Shuts down Intermittently
63
Solving Power Problems
63
Two Red Blinks then Two Beeps
63
Disk Drive Transaction Problem
64
Four Red Blinks then Four Beeps
64
Hard Drive Error Occurs
64
Solving Hard Drive Problems
64
Computer will Not Boot from Hard Drive
65
Drive Not Found (Identified)
65
Nonsystem Disk/Ntldr Missing Message
65
Computer Seems to be Locked up
66
Solving Audio Problems
66
Sound Cuts in and out
66
Sound Does Not Come out of the Speaker or Headphones
66
Computer Appears to be Locked up While Recording Audio
67
Line-In Jack Is Not Functioning Properly
67
Printer will Not Print
67
Solving Printer Problems
67
Keyboard Commands and Typing Are Not Recognized by the Computer
68
Printer Prints Garbled Information
68
Printer will Not Print
68
Printer will Not Turn on
68
Solving Keyboard and Mouse Problems
68
A New Device Is Not Recognized as Part of the System
69
Mouse Does Not Respond to Movement or Is too Slow
69
Solving Hardware Installation Problems
69
Computer will Not Start
70
Three Red Blinks then Two White Blinks
70
Diagnostics Reports a Failure
71
Network Driver Does Not Detect Network Controller
71
Network Status Link Light Never Blinks
71
Solving Network Problems
71
Cannot Connect to Network Server When Attempting Remote System Installation
72
Diagnostics Passes, but the Computer Does Not Communicate with the Network
72
Network Controller Stopped Working When an Expansion Board was Added to the Computer
72
Network Controller Stops Working Without Apparent Cause
72
Memory Count During POST Is Wrong
73
Out of Memory Error
73
Solving Memory Problems
73
System Setup Utility Reports Unprogrammed EEPROM
73
System will Not Boot or Does Not Function Properly after Installing Additional Memory Modules
73
Five Red Blinks then Five Beeps
74
Insufficient Memory Error During Operation
74
Solving USB Flash Drive Problems
74
USB Flash Drive Is Not Seen as a Drive Letter in Windows
74
USB Flash Drive Not Found (Identified)
74
Solving Internet Access Problems
75
System will Not Boot from USB Flash Drive
75
The Computer Boots to DOS after Making a Bootable Flash Drive
75
Unable to Connect to the Internet
75
Cannot Automatically Launch Internet Programs
76
Computer will Not Start up and the HP Logo Does Not Appear
76
Illegal Operation Has Occurred" Error Message Is Displayed
76
Solving Software Problems
76
Computer Setup (F10) Utility
77
Using Computer Setup (F10) Utilities
77
Computer Setup Main
78
Computer Setup Security
82
Computer Setup Advanced
88
POST Error Messages
98
POST Numeric Codes and Text Messages
98
Interpreting POST Diagnostic Front Panel Lights and Audible Codes
104
Changing a Setup or Power-On Password
107
Deleting a Setup or Power-On Password
107
Password Security and Resetting CMOS
107
Backing up Information and Creating Recovery Media
109
Backing Up, Restoring, and Recovering
109
Restoring and Recovering Your System
109
Using the HP Cloud Recovery Download Tool to Create Recovery Media (Select Products Only)
109
Using Windows Tools for Backing up
109
Creating a System Restore
110
Recovering Using HP Recovery Media
110
Restoring and Recovery Methods
110
Changing the Computer Boot Order
111
Using HP Sure Recover (Select Products Only)
111
Accessing HP PC Hardware Diagnostics Windows
112
Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant
112
Using an HP PC Hardware Diagnostics Windows Hardware Failure ID Code
112
Using HP PC Hardware Diagnostics
112
Using HP PC Hardware Diagnostics Windows (Select Products Only)
112
Accessing HP PC Hardware Diagnostics Windows from the Start Menu (Select Products Only)
113
Downloading HP Hardware Diagnostics Windows by Product Name or Number
113
Downloading HP PC Hardware Diagnostics Windows
113
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store
113
Downloading the Latest HP PC Hardware Diagnostics Windows Version from HP
113
Only)
113
Installing HP PC Hardware Diagnostics Windows
114
Starting HP PC Hardware Diagnostics UEFI
114
Using an HP PC Hardware Diagnostics UEFI Hardware Failure ID Code
114
Using HP PC Hardware Diagnostics UEFI
114
Downloading HP PC Hardware Diagnostics UEFI to a USB Flash Drive
115
Only)
115
Downloading Remote HP PC Hardware Diagnostics UEFI
116
Downloading Remote HP PC Hardware Diagnostics UEFI by Product Name or Number
116
Downloading the Latest HP PC Hardware Diagnostics UEFI Version
116
Downloading the Latest Remote HP PC Hardware Diagnostics UEFI Version
116
Only)
116
Using Remote HP PC Hardware Diagnostics UEFI Settings (Select Products Only)
116
Customizing Remote HP PC Hardware Diagnostics UEFI Settings
117
Current BIOS Steps
118
Statement of Memory Volatility
118
Nonvolatile Memory Usage
120
Questions and Answers
121
Using HP Sure Start (Select Products Only)
122
Country-Specific Requirements
123
General Requirements
123
Japanese Power Cord Requirements
123
Power Cord Set Requirements
123
Specifications
125
Index
126
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