DSG Technology IM 2000 Voice Mail System Manuals

Manuals and User Guides for DSG Technology IM 2000 Voice Mail System. We have 1 DSG Technology IM 2000 Voice Mail System manual available for free PDF download: User Manual

DSG Technology IM 2000 User Manual

DSG Technology IM 2000 User Manual (102 pages)

IP-Enabled Voice Mail System

Brand: DSG Technology | Category: Voicemail | Size: 2 MB

Table of Contents

Table of Contents
2
Chapter 1 System Overview

4
Chapter 2 Installing IM1200

7
- Unpacking IM1200
  8
- Environmental Requirements
  8
- Telephone System
  8
- Network Environment
  9
- UMS E-Mail Server
  9
- Installing IM1200
  9
Chapter 3 Using VMS

11
- Connecting VMS to IM1200
  12
- Installing VMS
  12
- Turning on IM1200
  12
- Logging on IM1200
  12
- Using Setup Wizard
  13
- Programming IM1200
  13
- System Backup & Restore
  14
Chapter 4 Integration with PBX

16
- Selecting Your PBX
  17
- Call Transfer
  17
- Setting up IM1200 in Non-Supervised Mode
  20
- In-Band DTMF String
  20
- Busy Time Lag
  23
- Setting up IM1200 in Supervised Mode
  23
- Call Progress Tone
  23
- Automatic Call Progress Learning
  25
- DTMF Signal
  26
- Setting up IM1200 in Semi-Supervised Mode
  27
- Busy Recall, Ring Release
  27
- Call Pickup
  27
Chapter 5 Auto Attendant

29
- Designing Your Auto-Attendant
  30
- Creating Extension Blocks
  30
- Creating Operator/Extension Groups
  31
- Setting up Voice Channel Parameters
  33
- Designing an AA-Menu
  35
- Recording AA-Menu Greetings
  36
- Transfer Options
  37
- Defining Work Schedule
  38
- Defining Holiday Calendar
  40
Chapter 6 Voice Messaging

41
- Defining Voice Massaging Parameters
  41
- Setting up Message Notifications
  41
- Internal Notifications
  41
- External Notifications
  41
- Mailbox Management
  44
Chapter 7 Unified Messaging System

51
- Connecting to E-Mail Server
  52
- When Are E-Mails Sent
  52
Chapter 8 User Operations

53
Chapter 9 DTMF Programming

59
Appendix A - System Parameters

78
Appendix B - System Prompts

84
Appendix C - Hardware Specifications

102

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