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Vertex VoIP Caller ID
CallerID Vertex VoIP Caller ID Manuals
Manuals and User Guides for CallerID Vertex VoIP Caller ID. We have
1
CallerID Vertex VoIP Caller ID manual available for free PDF download: Manual
CallerID Vertex VoIP Caller ID Manual (47 pages)
Brand:
CallerID
| Category:
Telephone System
| Size: 2.44 MB
Table of Contents
Table of Contents
2
Overview
5
Critical Information
5
Types of Voip
6
Installation
6
Basics
6
Installation Instructions
7
Hosted Voip Connection Diagrams
8
Figure 2 - Voip Phones Connected to Auxiliary Switch
9
Figure 3 - Separate Voip and Data Networks
10
Managed Voip Connection Diagram
11
Figure 4 - Dedicated Voip Gateway
11
Installation Checks
12
Vertex Configuration Tool (VCT)
12
Vertex Configuration Key Parameters
13
VCT Main Tab
14
Serial Number
14
Firmware Version
14
Voice Channels Permitted
15
Unit Number
15
IP Setting
15
Unit IP Address
15
Gateway IP Address
15
Data Gateway MAC
15
SIP Gateway MAC
15
Get SIP Gateway MAC Button
15
Save Network Settings Button
15
Network Port
15
VCT Time Tab
16
Last Date/Time from Unit
16
Time Offset
16
Daylight Saving Time
16
Time Servers
16
VCT Data Output Tab
17
Destination Broadcast
17
Call Accounting
18
Comprehensive Options
18
Do Not Report Ext. to Ext. Calls
18
Extra SIP Fields
18
Known Formats (Button)
18
Limited Format
18
Serial Port
18
Station Routing
18
VCT Station Routing Tab
19
Edit Routing Table
20
VCT Advanced Tab
23
Voip Signaling Format
23
Network Packet Capture
24
Bootup (Radio Button)
24
Other Diagnostic Tools
24
SIP Call Flow
24
Voip Phones/Devices
24
Default View
25
MAC View
25
Caller ID Name and Number Reporting
26
SIP Gateway MAC Determination
27
Menu Selections
28
File / Setup Wizard
28
File / Wizard Logs
28
File / Configuration Settings
28
File / Transfer Logs
28
File / Location Manager
29
Tools / My Computer IP
31
Tools / PING
31
Tools / Reboot Unit
31
Tools / Reset Hardware to Defaults
31
Tools / Broadcast Connection
31
Tools / Call Processing
32
Tools / Find Vertex Port
32
Tools / ARP Table
32
Tools / Port Test
32
Tools / Set Vertex to PC Time (Unlocked Mode)
33
Monitor / Call Records
33
Call Records - Filters
34
Capture to File (Option)
34
Filters / by Serial
34
Filters / Show Incoming
34
Filters / Show Outgoing, Detailed, Call Accounting
34
Filters / Show SIP Fields
34
Options / Capture to File Options
34
Monitor / Serial Data
34
Monitor / Raw Data
35
Tools / Device Manager
35
Tools / Port Scan
35
Tools / Port Scan - Loopback Test Button
35
Tools / Upload
35
Help / Check for Updates
35
VCT Window Form - Labels / Buttons
36
Specifications
37
Manufacture's Information
38
Warranty Information
38
Appendix A - Troubleshooting
39
Setup Troubleshooting
39
Vertex Configuration Tool (VCT) will Not Detect the Vertex Hardware
39
Amber Lights Not Coming on or Flashing
40
Restoring to Factory Defaults
41
Reboot Causes Unit to Lose Parameters Previously Set
41
Restoring Vertex to Previous Working Settings
41
Operational Troubleshooting
41
Call Parking and Vertex Operation
41
Channels Exceeded" Message Showing on Caller ID
42
Caller ID Name Does Not Show Correctly
42
Advanced Troubleshooting
43
Firmware Upgrade Procedure
43
Using VCT Via a VPN Connection
43
Port Test to Check "Bridge Ports" Functionality
44
LED Boot up Sequence for Firmware Versions 92 and above
44
DIP Switch Controls
45
DHCP, DNS, and NTP Issues
46
Appendix B - Known Incompatible Voip Providers
47
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