Alcatel-Lucent Enterprise Premium DeskPhone 8028 Manuals

Manuals and User Guides for Alcatel-Lucent Enterprise Premium DeskPhone 8028. We have 1 Alcatel-Lucent Enterprise Premium DeskPhone 8028 manual available for free PDF download: User Manual

Alcatel-Lucent Enterprise Premium DeskPhone 8028 User Manual (55 pages)

Brand: Alcatel-Lucent Enterprise | Category: IP Phone | Size: 2 MB

Table of Contents
3
Getting to Know Your Telephone
7
8068 Bluetooth® / 8068 Premium Deskphone
7
8038/8039 Premium Deskphone
7
8028/8029 Premium Deskphone
8
Connectivities
8
Welcome Screens
9
Navigation
10
Status Icons / Call Icons
10
Permanent Features Keys
10
Alphabetic Keyboard
11
Add-On Module
12
Call Management Screen
13
Bluetooth® Wireless Handset
14
Using Your Telephone
15
Messaging Portal
15
Making a Call
16
Receiving a Call
17
Using the Telephone in "Hands Free" Mode
17
Activating the Loudspeaker During a Conversation (Receiver Lifted) -Loudspeaker
17
Calling a Contact Using the Search by Name Feature
17
Make Calls Via Your Programmed Call Keys
18
Filtering Calls Using the Voice Mailbox
18
Redialing
19
Consulting the Call Log
19
Requesting Automatic Callback if Internal Number Is Busy
21
Cancelling an Automatic Callback
21
Receiving Intercom Calls
21
Sending Dtmf Signals
22
Mute, so that Your Caller Cannot Hear You
22
Sending an Instant Message to a Contact
22
Answering with an Instant Message
23
Consulting Instant Messages
24
During a Conversation
26
Making a Second Call During a Conversation
26
Answering a Second Call During a Conversation
27
Switching between Calls (Broker Call)
27
Transferring a Call
27
Transfer a Call to a Voice Mail
28
Three-Way Conference with Internal And/Or External Callers (Conference)
28
Placing a Call on Hold (Hold)
28
Placing an Outside Call on Hold (Parking)
29
Intrusion into an Internal Conversation
29
Store a Number
29
Adjust Audio Volume
29
"Meet Me " Conference
30
Initiate a "Meet Me " Conference
30
Join a "Meet Me " Conference
30
Sharing
31
Receiving Supervised Call Ringing
31
Answering the General Bell
31
Manager/Assistant Filtering
31
Call Pick-Up
31
Outside Calls to the Operator will Ring on Your Telephone and You Can Answer the Call
32
Hunting Groups
32
Calling an Internal Caller on His/Her
32
Answering a Call on Your
32
Calling a Caller on His/Her Loudspeaker
33
Send a Voice Message Copy
33
Sending a Recorded Message to a Number or a Distribution List
33
Broadcasting a Message on the Loudspeakers of a Station Group
34
Keep in Touch
35
Selecting Calls to be Forwarded
35
Forwarding Calls to Another Number (Immediate Forward)
35
Forwarding Your Calls to Your Voice Message Service
35
When You Return, Consult Recorded Messages
35
Activatedisable the Personal Assistant
36
Personal Assistant: Reaching You with One Number Only
36
Forwarding Calls to Your
36
Forwarding Your Calls from the Receiving Terminal ("Follow Me")
37
Diverting All Group Calls
37
Cancelling All Forwards
37
Cancelling a Specific Forward
37
Forwarding Calls When Your Line Is Busy (Forward if Busy)
37
Do Not Disturb
38
Leaving a Recorded Message for Internal Callers
38
Consulting Written Messages
39
Message Notification
39
Managing Your Charges
40
Charging Your Calls Directly to Business Accounts
40
Finding out the Cost of an Outside Call Made for an Internal User from Your Terminal
40
Programming Your Telephone
41
Initializing Your Voice Mailbox
41
Customizing Your Voice Greeting
41
Modifying Your Personal Code
41
Adjusting the Audio Functions
42
Adjusting the Contrast of the Display (8028/8029/8038/8039 Premium Deskphone)
43
Selecting the Welcome Page
43
Selecting Language
43
Programming Direct Call Keys (Perso Page)
43
Deleting Direct Call Keys (Perso Page)
44
Programming Direct Call Keys (F1 and F2 Keys)
44
Deleting Direct Call Keys (F1 and F2 Keys)
44
Programming Direct Call Keys (8028/8029 Premium Deskphone)
44
Deleting Direct Call Keys (8028/8029 Premium Deskphone)
45
Programming an Appointment Reminder
45
Identify the Terminal You Are on
45
Lock / Unlock Your Telephone
45
Configuring the Audio Jack of Your Telephone
46
Activating/Deactivating "Forced Headset" Mode
46
Installing a Bluetooth® Wireless Technology Handset (Matching)
46
Use of the Bluetooth® Handset
47
Installing a Bluetooth® Wireless Technology Headset (Matching)
47
Using a Bluetooth® Wireless Technology Headset
48
Deleting an Accessory (Headset, Handset, Etc.): Bluetooth® Wireless Technology
48
Contacting Your Administrator
48
Acd: Agent Set / Supervisor Station
49
Agent Set
49
Open an Agent Session (Login) - Agent Set
49
Acd Application Welcome Screen - Agent Set
49
The Four Operating Statuses of the Agent Set
50
Changing the Operating Status of the Set - Agent Set
50
Modifying Your Personal Code - Agent Set
50
Integrating Another Group/Leaving a Group - Agent Set
50
Close the Agent Session (Logout) - Agent Set
50
Supervisor Station
51
Supervising Group Mailboxes - Supervisor Station
51
Guarantee and Clauses
52
Safety Instructions
52
Regulatory Statements
53

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Alcatel-Lucent Enterprise Premium DeskPhone 8028 Manuals

Alcatel-Lucent Enterprise Premium DeskPhone 8028 User Manual (55 pages)

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