Honda 1992 Civic Sedan Owner's Manual page 185

Honda dealership personnel are
trained professionals. They should
be able to answer all your questions.
If you encounter a problem that
your dealership does not solve to
your satisfaction, please discuss it
with the dealership's management.
The Service Manager or General
Manager can help. Almost all
problems are solved in this way.
If you are dissatisfied with the
decision made by the dealership's
management, contact your Honda
Customer Relations Zone Office.
Refer to the U.S. and Canadian
Zone Office maps on the following
pages.
Customer Relations Information
When you call or write, please give
us this information:
Vehicle Identification Number
(see page 174)
Name and address of the dealer
who services your car
Date of purchase
Mileage on your car
Your name, address, and tele-
phone number
A detailed description of the
problem
Name of the dealer who sold the
car to you
Warranty and Customer Relations