Axis P3365-V User Manual
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Axis P3365-V User Manual

Fixed dome network camera
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AXIS P3365-V Fixed Dome Network Camera

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  • Page 1: User Manual

    AXIS P3365-V Fixed Dome Network Camera User Manual...
  • Page 2 Axis Communications AB. See Contact Information on page 3 . systems may also be beneficial, for developing shell scripts and applications. Later versions of this document will be posted to the Axis Electromagnetic Compatibility (EMC) website, as required. See also the product’s online help, available via This equipment has been designed and tested to fulfill applicable the web-based interface.
  • Page 3 (STP) or other appropriate method. Battery The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of five years.

  • Page 4: Table Of Contents

    AXIS Media Control (AMC) ........
  • Page 5 AXIS P3365-V Fixed Dome Network Camera Table of Contents Upgrade the Firmware ......... . .

  • Page 6: Hardware Overview

    AXIS P3365-V Fixed Dome Network Camera Hardware Overview Hardware Overview 2 3 4 5 6 Network connector (PoE) Audio out LED Indicators (network, status, power) Audio in I/O connector Control button Fan connector (for outdoor model) SD card slot Network cable 10.

  • Page 7: Control Button

    Resetting the product to factory default settings. See page 54. • Connecting to an AXIS Video Hosting System service. See page 47. To connect, press and hold the button for about 3 seconds until the Status LED flashes green. •...

  • Page 8: Led Indicators

    AXIS P3365-V Fixed Dome Network Camera Hardware Overview LED Indicators Note • The Status LED can be configured to be unlit during normal operation. To configure, go to Setup > System Options > Ports & Devices > LED. See the online help for more information.

  • Page 9: Access The Product

    Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list. If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup...

  • Page 10: Access From The Internet

    Set the Root Password To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which opens when the product is accessed for the first time.

  • Page 11: The Live View Page

    Access the Product Set Power Line Frequency Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config (see page 54) or by resetting the product to factory default. Select the power line frequency (50 Hz or 60 Hz) used at the location of the Axis product. Selecting the wrong frequency may cause image flicker if the product is used in fluorescent light environments.
  • Page 12 2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 14 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 13 AXIS P3365-V Fixed Dome Network Camera Access the Product Use the slider to control the volume of the speakers and the microphone. Half-duplex mode The Talk/Listen button is used to switch between sending and receiving audio. The button can be configured from the Audio tab in the AMC Control panel: •...

  • Page 14: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 15: Alternative Methods Of Accessing The Video Stream

    AXIS P3365-V Fixed Dome Network Camera Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...

  • Page 16: Access Audio Streams

    • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 17: Set Up The Product

    Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...

  • Page 18: Video And Audio

    Width and Height fields and click Apply. • The Live View page in Internet Explorer with AXIS Media Control (AMC) in Windows. Right-click in the image and select Pixel counter. Use the mouse to move and resize the rectangle.
  • Page 19 Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest frame rate possible under the current conditions.

  • Page 20: Stream Profiles

    White Balance White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.
  • Page 21 The shutter and gain settings affect the amount of motion blur and noise in the image. To adapt to different lighting, available storage space and bandwidth, it is often necessary to prioritize either low motion blur or low noise. The Axis product allows using different prioritization in normal light and in low light.

  • Page 22: View Area

    To modify a view area, select the view area in the list and modify the settings as required. Click Save. To remove a view area, select the view area and click Remove. Note The PTZ functionality is useful during installation of the Axis product. Use a view area to crop out a specific part of the full view. Overlay Overlays are used to provide extra information, for example for forensic video analysis or during product installation and configuration.
  • Page 23 For more information about privacy masks, see Privacy Mask on page 24. To use an overlay image, the image must first be uploaded to the Axis product. The uploaded image should be a Windows 24-bit BMP image with maximum 250 colors. The image width and height, in pixels, must be exactly divisible by 4 and cannot be larger than the maximum image resolution.

  • Page 24: Privacy Mask

    Privacy masks cannot be bypassed using the VAPIX® application programming interface (API). The Privacy Mask List (Video & Audio > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates if they are enabled.

  • Page 25: Set Up Audio

    Half-duplex - Audio can be transmitted to and from the Axis product but only in one direction at a time. To transmit audio using the Live View page, use the Talk and Listen buttons, see AMC Audio Controls on page 12.

  • Page 26: Audio Input

    Select the +30 dB microphone boost option to amplify the signal of the external microphone connected to the Axis product. This option is not available when the Line source is selected To use a professional microphone requiring 48 V phantom power, you need an external power supply and a balanced-unbalanced converter (audio transformer) in between.

  • Page 27: Audio Clips

    To add, download, modify or remove audio clips, go to Video & Audio > Audio Clips. For more information see the online help To configure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information, see Events on page 37.

  • Page 28: Configure The Live View Page

    Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
  • Page 29 Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer. The recordings are saved to the location specified in the AMC Control Panel. See AXIS Media Control (AMC) on page 14.

  • Page 30: Ptz (Pan Tilt Zoom)

    AXIS P3365-V Fixed Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas, see View Area on page 22.

  • Page 31: Control Queue

    60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events on page 37). The event will immediately be placed first in the queue except when an administrator is in control.

  • Page 32: Detectors

    Motion Detection Parameters on page 33. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Set Up Action Rules on page 37.
  • Page 33 AXIS P3365-V Fixed Dome Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window.

  • Page 34: Audio Detection

    Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value. The threshold value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.

  • Page 35: Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...
  • Page 36 AXIS P3365-V Fixed Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.

  • Page 37: Events

    Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule.

  • Page 38: Create Schedules

    Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see Certificates on page 44.
  • Page 39 AXIS P3365-V Fixed Dome Network Camera Events 2. Enter a descriptive name and recurrence pattern. 3. Click OK. To use the recurrence in an action rule, first select Time from the Trigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list.

  • Page 40: Recordings

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 51. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.
  • Page 41 AXIS P3365-V Fixed Dome Network Camera Recordings 5. Click Save to save and start the recording.

  • Page 42: Languages

    Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 43: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 44 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.

  • Page 45: Date & Time

    2. Click Install certificate and upload the certificate. Audio Support Select Enable audio support to allow clients to retrieve audio streams from the Axis product. For information on how to configure audio settings, see Set Up Audio on page 25.

  • Page 46: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 47 AVHS service. Always - The Axis product will constantly attempt to connect to the AVHS service over the Internet. Once registered the product will stay connected to the service. This option can be used when the product is already installed and it is not convenient to use the one-click installation.
  • Page 48 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 49 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).
  • Page 50 Note All AXIS Video MIB traps are enabled when SNMP v1/v2c traps are enabled. It is not possible to turn on or off specific traps. SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.

  • Page 51: Storage

    Note For SD card recommendations see www.axis.com The Axis product supports SD cards with up to 64 GB of storage. For best recording performance, use an SDHC or SDXC card with speed class 10. The following SD card file systems are supported: •...

  • Page 52: Ports & Devices

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 53: Support

    System Overview To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log items.

  • Page 54: Reset To Factory Default Settings

    System Options File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.

  • Page 55: Troubleshooting

    To upgrade the product’s firmware: 1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup 2. Go to Setup > System Options > Maintenance in the product’s webpages.

  • Page 56: Symptoms, Possible Causes And Remedial Actions

    Status indicator. 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems setting the IP address Try the installation again.
  • Page 57 Check with your network administrator to see if there is a firewall preventing viewing. Installation of additional Configure the Axis product to use a Java applet for updating video images in your browser. Go to ActiveX component Setup > Live View Config and select Java applet under Default viewer.
  • Page 58 Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only key frames. Lower the image resolution. The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis product. See Technical Specifications on page 60. Status and Network indicator LEDs are flashing red rapidly Hardware failure Contact your Axis reseller.
  • Page 59 AXIS P3365-V Fixed Dome Network Camera Troubleshooting Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other read or write problems occur. To identify the source of the problem, check the System Log under System Options >...

  • Page 60: Technical Specifications

    Technical Specifications Item Specifications Function/group Camera Models AXIS P3365-V: 2 MP / HDTV 1080p, vandal-resistant, indoor Image sensor Progressive scan RGB CMOS 1/2.8” Lens Varifocal with remote zoom and focus, IR corrected, megapixel resolution 3-9 mm, F1.3, P-iris Horizontal angle of view: 102°-35°...
  • Page 61 Platform; specifications at www.axis.com AXIS Video Hosting System (AVHS) with Interface One-Click Camera Connection. ONVIF Profile S; specification at www.onvif.org AXIS Media Control SDK (available at www.axis.com), event trigger data in video stream Quality of Service (QoS) layer 3, DiffServ Model Embedded Linux operating system...

  • Page 62: Connectors

    Drill hole template, Installation Guide, Installation and Management Software CD, accessories Windows decoder 1-user license, 1 resitorx screw driver, smoked dome cover, connector kit Video AXIS Camera Companion (included), AXIS Camera Station and video management management software from Axis’ Application Development Partners (not included). See software (not www.axis.com/products/video/software...

  • Page 63: Performance Considerations

    AXIS P3365-V Fixed Dome Network Camera Technical Specifications 3.3 V max 50 mA Audio Connector 3.5 mm audio connectors (stereo) 1 Tip 2 Ring 3 Sleeve Audio Input Ground Microphone/Line in Audio Output Ground Line out (mono) SD Card Slot Supports SD cards with up to 64 GB of storage.
  • Page 64 AXIS P3365-V Fixed Dome Network Camera Technical Specifications • Running multiple ACAP Applications simultaneously may affect performance. • If the product includes several camera units, running applications on multiple cameras may affect the frame rate.
  • Page 65 User Manual Ver. M3.2 AXIS P3365-V Fixed Dome Network Camera Date: January 2015 © Axis Communications AB, 2015 Part No. 61662...

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