Self-Diagnosis; Troubleshooting - apivio Liberty L2 User Manual

Self-Diagnosis

Diagnosis Results
Failed to connect by registered SSID.
Please check SSID information.
Failed to obtain IP address.
Please check DHCP setting of AP
Failed to connect to network via the current AP.
Please check the AP set-up.
There is no account information.
Please enter the server and account information.
The account is unauthorized.
Please check the account and try again.
The account set-up error,
Please check the account and try again.
Temporary server error.
Please try later.
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Possible Solutions
Can't find the registered profile.
Please register AP (or Wi-Fi Network) information again.
Failed to obtain IP from AP. Please check AP setup.
If you still can't obtain IP from AP, please use static IP.
AP is not connected to to the Internet.
Please check the WAN port of the AP.
The phone has no account information.
Please contact Service Provider to get an account.
The account information is wrong.
Please contact Service Provider.
The account information is wrong.
Please contact Service Provider.
Service Provider side temporary server error.
Please contact Service Provider.

Troubleshooting

Solutions to common issues (may occur even when the phone is functioning normally).
Symptoms
The battery must be sufficiently charged for the phone to operate. Please charge the phone in the cradle,
The phone does not work. and ensure it is positioned correctly and securely. If the battery is fully charged but the phone does not work
after the power button is pressed, remove the battery, reinsert it, and press the power button again.
Phone is unresponsive. Remove the battery, reinsert it, and press the power button.
- Ensure that the distance between the device and other call locations is not too far.
- Check for obstacles, such as walls, or for any severe local electromagnetic interference.
Phone call quality is bad.
- If call quality is bad for calls between short distances, please power the phone off and then power it on again.
- If call volume is low, increase it using the volume control on the side of the phone.
- Make sure your adaptor or cradle are connected securely to the phone.
- Please use the dedicated adaptor provided with the phone.
The phone does
- Make sure you clean the charging contacts on the charging cradle. Clean any loose foreign material or moisture
not charge.
on the contacts by wiping with a soft, dry cloth.
- If the phone still does not charge, please contact the Warrantor to receive or purchase a new battery.
Press + [5. Sound] + [3. Volume] buttons to adjust ringtone volume.
Ringtone is too quiet.
Possible Solutions
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