GE GTW680 Owner's Manual & Installation Instructions page 18

Before you call for service...Troubleshooting Tips
OPERATION
Residual powder in
dispenser or clogging
of dispensers (on some
models)
Laundry additives
dispensing too soon
(Dispensers on some
models)
Washer pauses during
spin cycle
Washer won't operate
Detergent packets
not dissolving
Unexplained time and/
or settings changes
Basket seems loose
PERFORMANCE
Colored spots
Grayed or yellowed
clothes
Lint or residue on
clothes
18
Possible Causes
Wash water too cold or low
home water pressure
Overfilling of dispensers
This is normal
Washer is unplugged
Water supply is turned off
Controls are not set
properly
prevents agitation and
spinning when lid is up
Circuit breaker/fuse is
tripped/blown
Electronics need to be reset
Start was not pressed
Laundry detergent packet
placed in dispenser
Changing options (on some
models)
Basket moves or rotates
freely
Possible Causes
Incorrect use of fabric
softener
Dye transfer
Detergent amount
Hard water
Water is not hot enough
Washer is overloaded
Dye transfer
Clothes are air or line dried
Incorrect sorting
Washing too long
Detergent not dissolving
Overloading
Incorrect use of fabric
softener
What To Do
Select a warmer wash temperature if possible to improve dissolving of
detergent or use liquid detergent. Make sure siphon caps are free of debris
and fully pressed into position. Remove and clean tray if clogging occurs.
Do not overfill or add water to dispenser. Select Deep Rinse option when
using fabric softener.
The washer may pause during the spin cycle to remove soapy water more
efficiently.
Make sure cord is plugged securely into a working outlet.
Turn both hot and cold faucets fully on.
Check controls.
Close lid and press Start.
Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer
should have a separate outlet.
Unplug washer, wait 2 minutes, plug back in and press Start.
Press Start.
Laundry detergent packets should not be used in the dispensers.
They should only be added directly to the wash basket following the
manufacturer's directions.
This is normal. Several options will change other options to maximize
washer performance.
Washer basket does not have a traditional brake. Washer basket will move
freely. This is normal.
What To Do
Check fabric softener package for instructions and follow directions for
using dispenser.
Make sure you have selected the Deep Rinse option.
Pretreat stain and rewash using Speed Wash cycle before drying.
Sort whites or lightly colored items from dark colors.
Be sure to follow detergent manufacturer's directions.
Use a water conditioner or install a water softener.
Make sure water heater is delivering water at 120°F–140°F (48°C–60°C).
Loosely load clothes no higher than the top row of holes in the washer
basket. For best results, load items around the outside of the basket.
Sort clothes by color. If fabric label states wash separately, unstable dyes
may be indicated.
If you do not dry your clothes with a clothes dryer, your clothes may retain
more lint.
Separate lint producers from lint collectors.
Wash small loads for a shorter time using Light Soil setting.
Rewash; next time:
Try a liquid detergent
Use warmer water temperature.
Loosely load clothes in the washer basket. For best results, load items
around the outside of the basket.
Check fabric softener package for instructions and follow directions for
using dispenser.
Make sure you have selected the Deep Rinse option.