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Monitor
User Manual
S24E650C S27E650C
The colour and the appearance may differ depending on the
product, and the specifications are subject to change without
prior notice to improve the performance.
BN46-00484A-01

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Summary of Contents for Samsung S24E650C

  • Page 1 Monitor User Manual S24E650C S27E650C The colour and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance. BN46-00484A-01...
  • Page 2: Table Of Contents

    Table of contents Before Using the Product Connecting and Using a Source Screen Setup Device Copyright SAMSUNG MAGIC Bright Configuring SAMSUNG MAGIC Bright Before Connecting Securing the Installation Space Pre-connection Checkpoints Precautions for storage Brightness Configuring Brightness Connecting and Using a PC...
  • Page 3 Correct Disposal Smart ECO Saving Troubleshooting Guide Correct Disposal of This Product Configuring Smart ECO Saving (Waste Electrical & Electronic Equipment) Requirements Before Contacting Samsung Off Timer Plus Customer Service Centre Extended warranty Configuring Off Timer Testing the Product Configuring Eco Timer...
  • Page 4: Before Using The Product

    ⓒ 2015 Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Microsoft, Windows are registered trademarks of Microsoft Corporation. VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.
  • Page 5: Securing The Installation Space

    High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used A serious or fatal injury may result if instructions are not followed. nearby. ― Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product Caution (Service fee will be charged.) Personal injury or damage to properties may result if instructions are not followed.
  • Page 6: Cleaning

    Cleaning Electricity and Safety ― Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched. ― The following images are for reference only. Real-life situations may differ from what is shown in the images. ― Take the following steps when cleaning. ―...
  • Page 7: Installation

    Install the product at least 10cm away from the wall to allow ventilation. • An increased internal temperature may cause a fire. Only use the power cord provided with your product by Samsung. Do not use the power cord with other products.
  • Page 8 SAMSUNG • Be sure to consult Samsung Customer Service Centre if you want to install the product at such a place.
  • Page 9: Operation

    If the product is dropped or the outer case is damaged, turn off the power • Product failure, an electric shock or fire may result from a damaged and disconnect the power cord. Then contact Samsung Customer Service cable. Centre.
  • Page 10 • Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product. Then contact Samsung Customer Service Centre. • Product failure, an electric shock or fire may result. Do not hold the product upside-down or move it by holding the stand.
  • Page 11: Correct Posture To Use The Product

    Correct posture to use the product Rest your eyes for more than 5 minutes for every 1 hour of product use. • Eye fatigue will be relieved. Do not touch the screen when the product has been turned on for an extended period of time as it will become hot.
  • Page 12: Preparations

    Chapter 02 Preparations Checking the Components Components - Contact the vendor where you purchased the product if any components are missing. ― Components may vary depending on the country. - The pictures may look different from the actual components. - The optimal resolution may not be available when using a non-high speed HDMI or HDMI-DVI cable.
  • Page 13: Parts

    The items below are not available if the function is enable. Picture Bright, Brightness, Color, Game Mode • SAMSUNG MAGIC System Smart ECO Saving • Turn the screen on or off. The power indicator will be lit when the product is operating normally.
  • Page 14 Icons Description When a control button on the product is pressed, the Function Key Guide will be displayed before the onscreen menu opens. (The guide shows the function of the button pressed.) Function Key Guide To access the onscreen menu when the guide is displayed, press the corresponding button again.
  • Page 15: Reverse Side

    Port Description Reverse Side Connect the power cord for your monitor to the POWER IN port on the back of the ― The colour and shape of parts may differ from what is shown. Specifications are product. subject to change without notice to improve quality. Connects to a PC using a DP cable.
  • Page 16: Installation

    Installation Attaching the Stand ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. Warning: The product is curved.
  • Page 17: Removing The Stand

    Removing the Stand ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. Warning: The product is curved.
  • Page 18: Installing The Wall Mount

    We recommend you contact a technician for assistance when installing the wall mount bracket. Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you elect to install the wall mount on your own.
  • Page 19: Wall Mount Kit Specifications (Vesa)

    If you install the product on • Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or the a slanted wall, it may fall and result in severe personal injury. Samsung wall consumer fails to follow the product installation instructions.
  • Page 20: Adjusting The Product Tilt And Height

    Adjusting the Product Tilt and Height Rotating the Monitor Screen ― The colour and shape of parts may differ from what is shown. Specifications are subject to change You can rotate your monitor as shown below. without notice to improve quality. -1.5°...
  • Page 21: Anti-Theft Lock

    ― The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. To lock an anti-theft locking device: S24E650C S27E650C Fix the cable of your anti-theft locking device to a heavy object such as a desk.
  • Page 22: Connecting And Using A Source Device

    Chapter 03 Connecting and Using a Source Device Before Connecting Connecting and Using a PC Check the following before you connect this product with other devices. Select a connection method suitable for your PC. ― Connecting parts may differ in different products. Pre-connection Checkpoints Connection using the DVI cable ―...
  • Page 23: Connection Using The Dvi-Hdmi Cable

    Connection Using the DVI-HDMI Cable Connection Using the HDMI Cable ― Do not connect the power cable before connecting all other cables. ― Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. Ensure you connect a source device first before connecting the power cable.
  • Page 24: Connection Using The Hdmi-Dvi Cable

    Connection Using the HDMI-DVI Cable Connection Using the DP Cable ― Do not connect the power cable before connecting all other cables. ― Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. Ensure you connect a source device first before connecting the power cable.
  • Page 25: Connecting To Headphones

    Connecting to Headphones Connecting the Power ― Do not connect the power cable before connecting all other cables. ― Connecting parts may differ in different products. Ensure you connect a source device first before connecting the power cable. The exterior may differ depending on the product. To use the product, connect the power cable to a power outlet and the POWER IN port on the product.
  • Page 26: Tidying Up The Connected Cables

    Tidying Up the Connected Cables...
  • Page 27: Connecting The Product To A Pc As A Usb Hub

    Connecting the Product to a PC as a USB HUB Connecting a PC to the Product ― The product can function as a HUB by connecting to a PC via a USB cable. You can connect a source device directly to the product and control the device from the product, without having to connect the device to the PC.
  • Page 28: Utilizing The Product As A Usb Hub

    Utilizing the Product as a USB HUB Using the product as a hub, connect and use various source devices with the product at the same time. A PC cannot connect to multiple source devices at the same time as it has a limited number of input/output ports available. The HUB feature on the product will improve your work efficiency by allowing you to connect multiple source devices to the USB ports on the product at the same time without connecting them to a PC.
  • Page 29: Driver Installation

    ― To install the latest version of the product driver, download it from the Samsung Electronics website Select a language on the product and change the resolution on your PC to the optimum setting.
  • Page 30: Attaching The Sound Bar (Sold Separately)

    Attaching the sound bar (sold separately) ― Refer to the user guide that came with the sound bar for details. ― To remove the sound bar, follow the steps below in reverse. ― Do not use excessive force when adjusting the tilt of the product. Tilt the product with all the cables connected, as Insert the connector bars of the sound bar into the After attaching the sound bar, adjust the tilt of the...
  • Page 31: Specifications Of The Sound Bar (Sold Separately)

    Specifications of the sound bar (sold separately) General Model Name CY-SPU10B* Product type Sound Bar-computer multimedia Product size (W x D x H) 400 x 46.5 x 50 mm Weight 535 g Speaker type Active (with internal amplifier) RMS output Total 2.5 W <...
  • Page 32: Screen Setup

    A detailed description of each function is provided. Refer to your product for details. SAMSUNG MAGIC Bright Configuring SAMSUNG MAGIC Bright Press any button on the front of the product to display the Function Key Guide. Next, press to display the This menu provides an optimum picture quality suitable for the environment corresponding menu screen.
  • Page 33 When the external input is connected through DVI/HDMI/DP and PC/AV Mode is set to AV, Bright has four automatic SAMSUNG MAGIC picture settings (Dynamic, Standard, Movie and Custom) that are preset at the factory. You can activate either Dynamic, Standard, Movie or Custom.
  • Page 34: Brightness

    You can adjust the general brightness of the picture. (Range: 0~100) corresponding menu screen. A higher value will make the picture appear brighter. ― This menu is not available when Bright Dynamic Contrast SAMSUNG is set to Press to move to Picture and press on the product.
  • Page 35: Contrast

    Adjust the contrast between the objects and background. (Range: 0~100) corresponding menu screen. A higher value will increase the contrast to make the object appear clearer. ― This option is not available when Bright Cinema Dynamic SAMSUNG is in Press to move to Picture and press on the product.
  • Page 36: Sharpness

    Make the outline of objects more clear or blurry. (Range: 0~100) corresponding menu screen. A higher value will make the outline of objects clearer. ― This option is not available when Bright Cinema Dynamic SAMSUNG is in Press to move to Picture and press on the product.
  • Page 37: Color

    A detailed description of each function is provided. Refer to your product for corresponding menu screen. details. ― Adjust the tint of the screen. This menu is not available when Bright is set SAMSUNG MAGIC Press to move to Picture and press on the product.
  • Page 38: Samsung Magic Upscale

    SAMSUNG MAGIC Upscale Configuring SAMSUNG MAGIC Upscale Press any button on the front of the product to display the Function Key Guide. Next, press to display the Upscale function can enhance the layers of the picture details and the SAMSUNG MAGIC corresponding menu screen.
  • Page 39: Hdmi Black Level

    • Normal: Select this mode when there is no contrast ratio degradation. Picture Optimize HDMI • Low: Select this mode to reduce the black level and increase the white level when there is a contrast ratio degradation. picture brightness SAMSUNG MAGIC Bright Custom and contrast by Press to move to the option you want and press buttons.
  • Page 40: Eye Saver Mode

    Eye Saver Mode Configuring Eye Saver Mode Press any button on the front of the product to display the Function Key Guide. Next, press to display the Set to an optimum picture quality suitable for eye relaxation. corresponding menu screen. TÜV Rheinland “Low Blue Light Content”...
  • Page 41: Game Mode

    Game Mode Configuring Game Mode Press any button on the front of the product to display the Function Key Guide. Next, press to display the Configure the product screen settings for game mode. corresponding menu screen. Use this feature when playing games on a PC or when a game console such as PlayStation™...
  • Page 42: Response Time

    Response Time Configuring the Response Time Press any button on the front of the product to display the Function Key Guide. Next, press to display the Accelerate the panel response rate to make video appear more vivid and natural. corresponding menu screen. ―...
  • Page 43: Picture Size

    Picture Size Changing the Picture Size Press any button on the front of the product to display the Function Key Guide. Next, press to display the Change the picture size. corresponding menu screen. mode Press to move to Picture and press on the product.
  • Page 44 mode mode • 4:3: Display the picture with an aspect ratio of 4:3. Suitable for videos and standard broadcasts. Picture Choose the size and • 16:9: Display the picture with an aspect ratio of 16:9. aspect ratio of the Eye Saver Mode Screen Fit: Display the picture with the original aspect ratio without cutting off.
  • Page 45: Screen Adjustment

    Screen Adjustment Configuring H-Position & V-Position H-Position: Move the screen to the left or right. ― This menu is only available when Picture Size is set to Screen Fit Mode. V-Position: Move the screen up or down. When a 480P or 576P or 720P or 1080P signal is input in mode and the Press any button on the front of the product to display the Function Key Guide.
  • Page 46: Coordinating Osd

    Chapter 05 Coordinating OSD A detailed description of each function is provided. Refer to your product for details. Transparency Changing Transparency Press any button on the front of the product to display the Function Key Guide. Next, press to display the Set the transparency for the menu windows.
  • Page 47: Position

    Position Configuring H-Position & V-Position H-Position: Move the menu position to the left or right. V-Position: Move the menu position up or down. Position Move the menu Press any button on the front of the product to display the Function Key Guide. Next, press to display the position to the left H-Position...
  • Page 48: Language

    Language Configuring Language Press any button on the front of the product to display the Function Key Guide. Next, press to display the Set the menu language. corresponding menu screen. ― A change to the language setting will only be applied to the onscreen menu display.
  • Page 49: Display Time

    Display Time Configuring Display Time Press any button on the front of the product to display the Function Key Guide. Next, press to display the Set the on-screen display (OSD) menu to automatically disappear if the menu is corresponding menu screen. not used for a specified period of time.
  • Page 50: Setup And Reset

    ― This option is not available when Bright is in Dynamic Contrast mode. SAMSUNG MAGIC Press to move to System and press on the product. ― This menu is not available when Game Mode is enabled.
  • Page 51: Off Timer Plus

    Off Timer Plus Configuring Off Timer Off Timer You can set the product to automatically turn off. Press any button on the front of the product to display the Function Key Guide. Next, press to display the Off Timer Plus Enable or disable corresponding menu screen.
  • Page 52: Turn Off After

    ― This option is only available when Off Timer is set to On. Off Timer Set the monitor to automatically turn Off Timer Turn Off After off after a certain Turn Off After time period. Press any button on the front of the product to display the Function Key Guide. Next, press to display the corresponding menu screen.
  • Page 53: Configuring Eco Timer

    Configuring Eco Timer Off Timer Plus Enable or disable the Eco Timer. Off Timer Eco Timer Eco Timer Press any button on the front of the product to display the Function Key Guide. Next, press to display the corresponding menu screen. Press to move to System...
  • Page 54 ― This option is only available when Eco Timer is set to On. Eco Timer Set the monitor to automatically turn Eco Timer Eco Off After off after a certain Eco Off After time period. Press any button on the front of the product to display the Function Key Guide. Next, press to display the corresponding menu screen.
  • Page 55: Pc/Av Mode

    PC/AV Mode ― Supplied for the wide models only such as 16:9 or 16:10. ― If the monitor (when set to DVI, HDMI or DisplayPort) is in power saving mode or is displaying the message Check Signal Cable, press the button to display the On Screen Display(OSD).
  • Page 56: Source Detection

    Source Detection Configuring Source Detection Press any button on the front of the product to display the Function Key Guide. Next, press to display the You can activate Source Detection. corresponding menu screen. System Decide how input Press to move to System and press on the product.
  • Page 57: Key Repeat Time

    Key Repeat Time Configuring Key Repeat Time Press any button on the front of the product to display the Function Key Guide. Next, press to display the Control the response rate of a button when the button is pressed. corresponding menu screen. System Configure the Press...
  • Page 58: Reset All

    Reset All Initializing Settings (Reset All) Press any button on the front of the product to display the Function Key Guide. Next, press to display the Return all the settings for the product to the default factory settings. corresponding menu screen. System Press to move to...
  • Page 59: Information Menu And Others

    Chapter 07 Information Menu and Others A detailed description of each function is provided. Refer to your product for details. Information Information Picture OnScreen Display HDMI Displaying Information **kHz **Hz PP System ****x**** View the current input source, frequency and resolution. Information Optimal Mode Press any button on the front of the product to display the Function Key...
  • Page 60: Configuring Brightness, Contrast And Volume From The Initial Screen

    Brightness ― This menu is not available when Bright is set to Dynamic Contrast mode. SAMSUNG MAGIC and Volume from the Initial Screen ― This menu is not available when Smart ECO Saving is enabled. ― This menu is not available when Eye Saver Mode is enabled.
  • Page 61: Installing The Software

    • Windows Vista 32Bit/64Bit Installing the Software • Windows 7 32Bit/64Bit • Windows 8 32Bit/64Bit To install the latest version of Easy Setting Box, download it from the Samsung Electronics website • Windows 8.1 32Bit/64Bit at http://www.samsung.com. Hardware Select the Easy Setting Box setup programme.
  • Page 62: Troubleshooting Guide

    Chapter 09 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Centre Testing the Product Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Check if your product is operating normally by using the product test function.
  • Page 63: Check The Following

    Check the following. Installation issue (PC mode) Issues Solutions The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connectors are locked. Blank spaces are found on all four sides of the screen when The blank spaces found on the screen have nothing to do with the product.
  • Page 64 Issues Solutions The screen is not clear. The screen is blurry. Remove any accessories (video extension cable, etc.) and try again. Set the resolution and frequency to the recommended level. The screen appears unstable and shaky. Check that the resolution and frequency for the PC are within the range of resolution and frequency compatible with the product.
  • Page 65 Sound issue Issues Solutions There is no sound. Check the connection of the audio cable or adjust the volume. Check the volume. The volume is too low. Adjust the volume. If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound card or software programme.
  • Page 66: Q & A

    Q & A Question Answer Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. • Windows XP: Go to Control Panel Appearance and Themes Display Settings...
  • Page 67 Question Answer How do I set power-saving mode? • Windows XP: Set power-saving mode in Control Panel Appearance and Themes Display Screen Saver Settings or BIOS SETUP on the PC. • Windows ME/2000: Set power-saving mode in Control Panel Display Screen Saver Settings or BIOS SETUP on the PC.
  • Page 68: Specifications

    Chapter 10 Specifications General Size Model Name S24E650C S27E650C Panel Size 24 CLASS (23.5 Inches / 59.8 cm) 27 CLASS (27.0 Inches / 68.5 cm) Display area 521.39 mm (H) x 293.28 mm (V) 597.88 mm (H) x 336.31 mm (V) 20.53 Inches (H) x 11.55 Inches (V)
  • Page 69 Model Name S24E650C S27E650C Signal connectors HDMI, DisplayPort, DVI Environmental conditions Operating Temperature: 50 F – 104 F (10 C – 40 C) Humidity: 10% – 80%, non-condensing Storage Temperature: -4 F – 113 F (-20 C – 45 C) Humidity: 5% –...
  • Page 70: Powersaver

    Energy Star Power Consumption Power off (Power button) (Energy Star Test Condition) Power Indicator Power Consumption S24E650C 21.6 W 0.3 W S27E650C 20.6 W ― The displayed power consumption level can vary in different operating conditions or when settings are changed.
  • Page 71: Standard Signal Mode Table

    Standard Signal Mode Table Model Name S24E650C / S27E650C - This product can be set to only one resolution for each screen size to obtain Synchronization Horizontal Frequency 30 - 81 kHz the optimum picture quality due to the nature of the panel. Using a resolution...
  • Page 72 Resolution Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity (kHz) (Hz) (MHz) (H/V) - Horizontal Frequency VESA, 800 x 600 48.077 72.188 50.000 The time required to scan a single line from the left to the right side of the VESA, 800 x 600 46.875 75.000...
  • Page 73: Appendix

    ― When the service is requested, in spite of in warranty, we may charge you for a visit from a service • Use of supplies or separatly sold product unspecified by Samsung. technician in the following cases. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co., Ltd. Not a product defect •...
  • Page 74: Correct Disposal

    Samsung guarantee that replacement parts will be available for 5 years after the end of production. After 5 years, in the event that the Samsung’s service centre has run out of replacement parts and cannot repair the product, Samsung will replace your product at no...
  • Page 75: Terminology

    Terminology OSD (On Screen Display)____ On Grey scale____ Scale refers to levels Dot Pitch____ The product and screen Vertical Frequency____ One image is Plug & Play____ The Plug & Play screen display (OSD) allows you to of colour intensity that show variations consist of red, green and blue dots.

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