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Monitor
User Manual
S24E510C
The color and the appearance may differ depending on the
product, and the specifications are subject to change without
prior notice to improve the performance.

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  • Page 1 Monitor User Manual S24E510C The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.
  • Page 2: Table Of Contents

    Table of contents Before Using the Product Screen Setup Wall Mount Kit Specifications (VESA) Copyright SAMSUNG MAGIC Bright Configuring SAMSUNG MAGIC Bright Securing the Installation Space Connecting and Using a Source Precautions for storage Brightness Device Configuring Brightness Safety Precautions...
  • Page 3 Removing the Software Transparency Changing Transparency Information Menu and Others Troubleshooting Guide Position Configuring Position Information Requirements Before Contacting Samsung Displaying Information Customer Service Center Language Testing the Product Configuring Language Configuring Brightness, Contrast and Checking the Resolution and Frequency...
  • Page 4 Table of contents Appendix Responsibility for the Pay Service (Cost to Customers) Not a product defect A Product damage caused by customer's fault 73 Others Correct Disposal Correct Disposal of This Product (Waste Electrical & Electronic Equipment) Terminology...
  • Page 5: Before Using The Product

    ⓒ 2015 Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Microsoft, Windows are registered trademarks of Microsoft Corporation. VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.
  • Page 6: Securing The Installation Space

    High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used A serious or fatal injury may result if instructions are not followed. nearby. ― Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product Caution (Service fee will be charged.) Personal injury or damage to properties may result if instructions are not followed.
  • Page 7: Cleaning

    Cleaning Electricity and Safety ― Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched. ― The following images are for reference only. Real-life situations may differ from what is shown in the images. ― Take the following steps when cleaning. ―...
  • Page 8: Installation

    Install the product at least 10cm away from the wall to allow ventilation. • An increased internal temperature may cause a fire. Only use the power cord provided with your product by Samsung. Do not use the power cord with other products.
  • Page 9 SAMSUNG • Be sure to consult Samsung Customer Service Center if you want to install the product at such a place.
  • Page 10: Operation

    If the product is dropped or the outer case is damaged, turn off the power • Product failure, an electric shock or fire may result from a damaged and disconnect the power cord. Then contact Samsung Customer Service cable. Center.
  • Page 11 • Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product. Then contact Samsung Customer Service Center. • Product failure, an electric shock or fire may result. Do not put DC power adapters together.
  • Page 12 Do not put the DC power adapter near to any heating apparatus. Do not touch the screen when the product has been turned on for an extended period of time as it will become hot. • Otherwise, a fire may result. Keep the DC power adapter in a well-ventilated area.
  • Page 13: Correct Posture To Use The Product

    Correct posture to use the product Use the product in the correct posture as follows: • Straighten your back. • Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the screen. Keep your eyes directly in front of the screen. •...
  • Page 14: Preparations

    Chapter 02 Preparations Checking the Components Components - Contact the vendor where you purchased the product if any components are missing. ― Components may vary depending on the country. - The appearance of the components may differ from the images shown. - The optimal resolution may not be available when using a non-high speed HDMI or HDMI-DVI cable.
  • Page 15: Parts

    Parts Control Panel ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. JOG Button Function Key Guide LEFT RIGHT DC 14V RGB IN HDMI IN PRESS(ENTER) DOWN Return Icons...
  • Page 16: Direct Key Guide

    ― The shortcut button screen (OSD menu) shown below is displayed only when the monitor screen is turned on, the Direct Key guide computer resolution changes, or the input source changes. ― HDMI mode HDMI mode option • UP/DOWN: Adjust Brightness, Contrast, Sharpness. •...
  • Page 17: Function Key Guide

    Press to enable or disable Eye Saver Mode The items below are not available if the function is enable. Picture Game Mode, SAMSUNG Bright, Brightness, Color MAGIC System Eco Saving Plus Selects to turn the Monitor off by moving the JOG button in the function key guide screen.
  • Page 18 ― When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below. JOG Button Power saving/Non-signal mode Source Change Down Power Off PRESS(ENTER) for 2 seconds ―...
  • Page 19: Reverse Side

    Port Description Reverse Side Connects to a source device using an HDMI cable or HDMI-DVI cable. ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Connect to an audio output device such as headphones. Connect to a PC using the D-SUB cable.
  • Page 20: Installation

    Installation Attaching the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. Warning: The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. Insert the stand neck into the stand base in the Place the protective Styrofoam (cushion) included in direction shown in the figure.
  • Page 21: Removing The Stand

    Removing the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. Warning: The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. Place the protective Styrofoam (cushion) included in the Turn the connecting screw at the bottom of the stand package on the floor and place the product facing down...
  • Page 22: Adjusting The Product Tilt

    Adjusting the Product Tilt ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. -1˚ (±2˚) ~ 20˚ (±2˚) • You can adjust the product tilt. • Hold the lower part of the product and adjust the tilt carefully.
  • Page 23: Anti-Theft Lock

    Anti-theft Lock ― An anti-theft lock allows you to use the product securely even in public places. ― The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. To lock an anti-theft locking device: DC 14V RGB IN...
  • Page 24: Installing The Wall Mount

    We recommend you contact a technician for assistance when installing the wall mount bracket. Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you elect to install the wall mount on your own.
  • Page 25: Wall Mount Kit Specifications (Vesa)

    If you install the product on • Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or the a slanted wall, it may fall and result in severe personal injury. Samsung wall consumer fails to follow the product installation instructions.
  • Page 26: Connecting And Using A Source Device

    Chapter 03 Connecting and Using a Source Device Before Connecting Connecting and Using a PC Check the following before you connect this product with other devices. Select a connection method suitable for your PC. ― Connecting parts may differ in different products. Pre-connection Checkpoints Connection Using the D-SUB Cable (Analog Type) ―...
  • Page 27: Connection Using The Hdmi Cable

    Connection Using the HDMI Cable Connection Using an HDMI-DVI Cable ― Do not connect the power cable before connecting all other cables. ― Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. Ensure you connect a source device first before connecting the power cable.
  • Page 28: Connecting To Headphones Or Speakers

    Connecting to Headphones or Speakers Connecting the Power ― Do not connect the power cable before connecting all other cables. Power connection using detachable DC power adapter Ensure you connect a source device first before connecting the power cable. DC 14V RGB IN HDMI IN DC 14V...
  • Page 29: Driver Installation

    ― To install the latest version of the product driver, download it from the Samsung Electronics website Select a language on the product and change the resolution on your PC to the optimum setting.
  • Page 30: Screen Setup

    Configure the screen settings such as brightness. A detailed description of each function is provided. Refer to your product for details. SAMSUNG MAGIC Bright Configuring SAMSUNG MAGIC Bright When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button.
  • Page 31 When the external input is connected through HDMI and PC/AV Mode is set to AV, Bright has four automatic picture SAMSUNG MAGIC settings (Dynamic, Standard, Movie and Custom) that are preset at the factory. You can activate either Dynamic, Standard, Movie or Custom.
  • Page 32: Brightness

    Move to controlling the JOG button UP/DOWN and press the JOG button. ― This menu is not available when Bright Dynamic Contrast is set to SAMSUNG MAGIC mode. Brightness Move to controlling the JOG button UP/DOWN and press the JOG button.
  • Page 33: Contrast

    Move to controlling the JOG button UP/DOWN and press the JOG button. ― This option is not available when Bright Cinema Dynamic is in SAMSUNG MAGIC Contrast mode. Contrast Move to controlling the JOG button UP/DOWN and press the JOG button.
  • Page 34: Sharpness

    Move to controlling the JOG button UP/DOWN and press the JOG button. ― This option is not available when Bright Cinema Dynamic is in SAMSUNG MAGIC Contrast mode. Sharpness Move to controlling the JOG button UP/DOWN and press the JOG button.
  • Page 35: Color

    Picture Move to controlling the JOG button UP/DOWN and press the JOG button. ― Adjust the tint of the screen. This menu is not available when Bright is set SAMSUNG MAGIC Cinema Dynamic Contrast mode. Color Move to controlling the JOG button UP/DOWN and press the JOG button.
  • Page 36: Samsung Magic Upscale

    SAMSUNG MAGIC Upscale Configuring SAMSUNG MAGIC Upscale When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. Upscale function can enhance the layers of the picture details and the SAMSUNG MAGIC vividness of the picture.
  • Page 37: Hdmi Black Level

    • Low: Select this mode to reduce the black level and increase the white level when there is a contrast ratio degradation. Picture Optimize HDMI Move to the desired option controlling the JOG button UP/DOWN and press the JOG button. picture brightness SAMSUNG MAGIC Bright Custom and contrast by adjusting the black Brightness The selected option will be applied.
  • Page 38: Eye Saver Mode

    Eye Saver Mode Configuring Eye Saver Mode When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. Set to an optimum picture quality suitable for eye relaxation. Picture TÜV Rheinland “Low Blue Light Content” is a certification for products which meet Move to controlling the JOG button UP/DOWN and press the JOG button.
  • Page 39: Game Mode

    Game Mode Configuring Game Mode When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. Configure the product screen settings for game mode. Picture Use this feature when playing games on a PC or when a game console such as Move to controlling the JOG button UP/DOWN and press the JOG button.
  • Page 40: Response Time

    Response Time Configuring the Response Time When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. Accelerate the panel response rate to make video appear more vivid and natural. ― It is best to set Response Time Standard Faster...
  • Page 41: Picture Size

    Picture Size Changing the Picture Size When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. Change the picture size. Move to Picture controlling the JOG button UP/DOWN and press the JOG button. mode Picture Size Move to...
  • Page 42 mode mode • 4:3: Display the picture with an aspect ratio of 4:3. Suitable for videos and standard broadcasts. Picture Choose the size and • 16:9: Display the picture with an aspect ratio of 16:9. aspect ratio of the Eye Saver Mode Screen Fit: Display the picture with the original aspect ratio without cutting off.
  • Page 43: Screen Adjustment

    Screen Adjustment Configuring H-Position & V-Position H-Position: Move the screen to the left or right. ― This menu is available in Analog mode only. V-Position: Move the screen up or down. ― This menu is only available when Picture Size is set to Screen Fit Mode.
  • Page 44: Configuring Coarse

    Configuring Coarse Adjust the screen frequency. ― This menu is available in Analog mode only. When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. Screen Adjustment Adjust the screen frequency. Move to Picture controlling the JOG button UP/DOWN and press the JOG button.
  • Page 45: Configuring Fine

    Configuring Fine Fine-adjust the screen to obtain a vivid picture. ― This menu is available in Analog mode only. When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. Screen Adjustment Fine-tune the screen to get a vivid Move to Picture...
  • Page 46: Coordinating Osd

    Chapter 05 Coordinating OSD A detailed description of each function is provided. Refer to your product for details. Transparency Changing Transparency When the Function Key Guide appears, select to display the corresponding menu screen. Set the transparency for the menu windows. Move to OnScreen Display controlling the JOG button UP/DOWN and press the JOG button.
  • Page 47: Position

    Position Configuring Position H-Position: Move the menu position to the left or right. V-Position: Move the menu position up or down. Position Move the menu When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. position to the left H-Position or right.
  • Page 48: Language

    Language Configuring Language When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. Set the menu language. ― A change to the language setting will only be applied to the onscreen menu Move to OnScreen Display controlling the JOG button UP/DOWN and press the JOG button.
  • Page 49: Display Time

    Display Time Configuring Display Time When the Function Key Guide appears, select to display the corresponding menu screen. Set the on-screen display (OSD) menu to automatically disappear if the menu is not used for a specified period of time. Move to OnScreen Display controlling the JOG button UP/DOWN and press the JOG button.
  • Page 50: Setup And Reset

    JOG button UP/DOWN and press the JOG button. ― This option is not available when Bright is in Dynamic Contrast mode. SAMSUNG MAGIC ― This menu is not available when Game Mode is enabled. Move to Eco Saving Plus controlling the JOG button UP/DOWN and press the JOG button.
  • Page 51: Off Timer

    Off Timer Configuring Off Timer When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. You can set the product to automatically turn off. System Move to controlling the JOG button UP/DOWN and press the JOG button. System Enable or disable the Off Timer.
  • Page 52: Configuring Turn Off After

    Configuring Turn Off After Off Timer Set the monitor to automatically turn Off Timer ― This option is only available when Off Timer is set to On. off after a certain Turn Off After time period. When the Function Key Guide appears, select by moving the JOG button UP.
  • Page 53: Pc/Av Mode

    PC/AV Mode ― This function does not support Analog mode. ― Supplied for the wide models only such as 16:9 or 16:10. ― If the monitor is in HDMI mode and the screen says Check Signal Cable or power saving mode activates, press the JOG PC/AV Mode to AV.
  • Page 54: Source Detection

    Source Detection Configuring Source Detection When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. You can activate Source Detection. System Move to controlling the JOG button UP/DOWN and press the JOG button. System Decide how input sources will be...
  • Page 55: Key Repeat Time

    Key Repeat Time Configuring Key Repeat Time When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. Control the response rate of a button when the button is pressed. System Move to controlling the JOG button UP/DOWN and press the JOG button.
  • Page 56: Power Led On

    Power LED On Configuring Power LED On When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. Configure the settings to enable or disable the power LED located at the lower part of the product. System Move to controlling the JOG button UP/DOWN and press the JOG button.
  • Page 57: Reset All

    Reset All Initializing Settings (Reset All) When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. Return all the settings for the product to the default factory settings. System Move to controlling the JOG button UP/DOWN and press the JOG button. System Return all the Reset All...
  • Page 58: Information Menu And Others

    Chapter 07 Information Menu and Others A detailed description of each function is provided. Refer to your product for details. Information Displaying Information View the current input source, frequency and resolution. Information When the Function Key Guide appears, select by moving the JOG button UP. Next, press the JOG button. Picture S/N:*************** Information...
  • Page 59: Configuring Brightness, Contrast And Sharpness From The Initial Screen

    Brightness ― This menu is not available when Bright Dynamic Contrast is set to mode. SAMSUNG MAGIC and Sharpness from the Initial ― This menu is not available when Eco Saving Plus is enabled. ― This menu is not available when...
  • Page 60: Configuring Volume In The Initial Screen

    Configuring Volume in the Initial Volume Screen Volume Adjust the controlling the JOG button LEFT/RIGHT. ― If the audio quality of a connected input device is poor, the Auto Mute function on the product may mute the sound or Volume You can adjust by moving the JOG button left or right, if no OSD menu is cause choppy audio when applying the headphones or speakers.
  • Page 61: Installing The Software

    • Windows Vista 32Bit/64Bit Installing the Software • Windows 7 32Bit/64Bit • Windows 8 32Bit/64Bit To install the latest version of Easy Setting Box, download it from the Samsung Electronics website • Windows 8.1 32Bit/64Bit at http://www.samsung.com. Hardware Select the Easy Setting Box setup program.
  • Page 62: Troubleshooting Guide

    Chapter 09 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center Testing the Product Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Check if your product is operating normally by using the product test function.
  • Page 63: Check The Following

    Check the following. Installation issue (PC mode) Issues Solutions The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connectors are locked. Blank spaces are found on all four sides of the screen when The blank spaces found on the screen have nothing to do with the product.
  • Page 64 Issues Solutions The screen is not clear. The screen is blurry. Adjust Coarse and Fine. Remove any accessories (video extension cable, etc.) and try again. Set the resolution and frequency to the recommended level. The screen appears unstable and shaky. Check that the resolution and frequency for the PC are within the range of resolution and frequency compatible with the product.
  • Page 65 Sound issue Issues Solutions There is no sound. Check the connection of the audio cable or adjust the volume. Check the volume. The volume is too low. Adjust the volume. If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound card or software program.
  • Page 66: Q & A

    Q & A Question Answer Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. • Windows XP: Go to Control Panel Appearance and Themes Display Settings...
  • Page 67 Question Answer How do I set power-saving mode? • Windows XP: Set power-saving mode in Control Panel Appearance and Themes Display Screen Saver Settings or BIOS SETUP on the PC. • Windows ME/2000: Set power-saving mode in Control Panel Display Screen Saver Settings or BIOS SETUP on the PC.
  • Page 68: Specifications

    Chapter 10 Specifications General Size Model Name S24E510C Panel Size 59.8 cm Display area 521.39 mm (H) x 293.28 mm (V) Display area Pixel Pitch 0.27156 mm (H) x 0.27156 mm (V) Dimensions (W x H x D) / Without Stand 547.6 x 323.4 x 57.0 mm / 3.3 kg...
  • Page 69 Model Name S24E510C Environmental conditions Operating Temperature: 10 C – 40 C (50 F – 104 F) Humidity: 10 % – 80 %, non-condensing Storage Temperature: -20 C – 45 C (-4 F – 113 F) Humidity: 5 % – 95 %, non-condensing ―...
  • Page 70: Powersaver

    PowerSaver The power-saving function of this product reduces power consumption by switching off the screen and changing the color of the power LED if the product is not used for a specified period of time. The power is not turned off in power-saving mode. To switch the screen back on, press any key on the keyboard or move the mouse. Power- saving mode only functions when the product is connected to a PC with a power-saving function.
  • Page 71: Standard Signal Mode Table

    Standard Signal Mode Table Model Name S24E510C - This product can be set to only one resolution for each screen size to obtain Synchronization Horizontal Frequency 30 – 81 kHz the optimum picture quality due to the nature of the panel. Using a resolution Vertical Frequency 56 –...
  • Page 72 Resolution Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity (kHz) (Hz) (MHz) (H/V) VESA, 1680 x 1050 65.290 59.954 146.250 - Horizontal Frequency The time required to scan a single line VESA, 1920 x 1080 67.500 60.000 148.500 from the left to the right side of the screen is called a horizontal cycle.
  • Page 73: Responsibility For The Pay Service (Cost To Customers)

    ― When the service is requested, in spite of in warranty, we may charge you for a visit from a service • Use of supplies or separatly sold product unspecified by Samsung. technician in the following cases. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co., Ltd. Not a product defect •...
  • Page 74: Correct Disposal

    Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal. (For India Only) This product is RoHS compliant. For more information on safe disposal and recycling visit our website www.samsung.com/in or contact our Helpline numbers - 18002668282, 180030008282.
  • Page 75: Terminology

    Terminology OSD (On Screen Display)____ On Grey scale____ Scale refers to levels Dot Pitch____ The product and screen Vertical Frequency____ One image is Plug & Play____ The Plug & Play screen display (OSD) allows you to of color intensity that show variations consist of red, green and blue dots.

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