Windhager FireWIN Operating Manual
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Windhager FireWIN Operating Manual

Windhager FireWIN Operating Manual

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Operating Manual
FireWIN
Fully automatic pellet central heating boiler
for the living room and entire apartment
Performance range: 4,7 to 12 kW
Pellets
07/2012
092121/04

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Summary of Contents for Windhager FireWIN

  • Page 1 Operating Manual FireWIN Fully automatic pellet central heating boiler for the living room and entire apartment Performance range: 4,7 to 12 kW Pellets 07/2012 092121/04...

  • Page 2: Table Of Contents

    2.3.2 FireWIN Premium and Exklusiv – fully automatic filling ....... .
  • Page 3 3.9.3 Blower wheel, blower box and exhaust pipe to flue ..........57 3.10 Pellet storage room or storage container (FireWIN Premium and Exklusiv) .....58 4.

  • Page 4: Important Information For System Operators

    Please pay close attention to these instructions. Familiarity with the material in this docu- ment will allow you to enjoy long-term operation of the unit. We wish you all the best with your Windhager boiler! 1.1 General information 1.1.1 Manufacturer’s obligations...

  • Page 5: Safety Precautions

    Attention! Do not drape clothing or other items over the FireWIN for drying them. Do not touch the front window – danger of burns. 1.3.2 Power failure...

  • Page 6: Entering The Pellet Storage Room, Storage Container

    Important information for system operators 1.3.4 Entering the pellet storage room, storage container All energy sources are subject to safety regulations which must be observed when working with fuels, heating systems and storage rooms. This also applies to the storage of pellets. After the storage room is filled, odourless carbon monoxide (CO) may be produced and there may be insuffici- ent oxygen.

  • Page 7: Start-Up And Maintenance

    1.5 Start-up and maintenance Please permit Windhager Customer Service or have one of our customer service Partners put your new boiler into service. In this way, all functions of the new unit will be thoroughly checked; you will also benefit from the detailed information provided by the system installer.

  • Page 8: Filling The Pellet Store

    1.8 Operating noises The FireWIN is a modern, fully automated pellet central heating boiler for living areas with a high level of con- venience in terms of operation and cleaning. This automation means that operating noises may occur during normal operation.

  • Page 9: Operation

    2.1 Functional description, function elements and operating controls The FireWIN pellet central heating boiler for living areas and the Modular Energy System MES or the REG stan- dard control combine to form a perfect unit. The FireWIN automatically fires when the control system signals a heating requirement.

  • Page 10: Firewin Premium

    Version as FireWIN Klassik, but in addition with fully automated pellet feed The pellet feed uses a maintenance-free suction turbine to fill the FireWIN reserve supply container fully automa- tically with pellets from a pellet storage room or storage container. The pellet feed is switched on by the lower fill level switch (proximity switch) in the reserve supply container or at the end of the enable time or the beginning of the start time, and runs for as long as the reserve supply container is full.

  • Page 11: Firewin Exklusiv

    Operation 2.1.3 FireWIN Exklusiv Version as FireWIN Premium, but in addition with fully automatic heating surface cleaning and ash compactor Fully automatic heating surface cleaning: A motor moves the heating surface cleaning system vertically and the heating surfaces remain clean.

  • Page 12: Heat Shield (Accessory Fire 023)

    Operation 2.1.4 Heat shield (accessory FIRE 023) Heat radiated from the front window can lead to unwanted heating of the room where the unit has been set up when domestic hot water is being heated during the summer. If you do not want the room to be heated, you can significantly reduce the amount of heat radiated using the patented heat shield (accessory Fire 023).

  • Page 13: Filling The Reserve Supply Container

    2.3.2 FireWIN Premium and Exklusiv – fully automatic filling The reserve supply container is filled by the fully automatic pellet feed. Windhager Customer Service or the cus- tomer service Partner will perform the first fill (start-up), take the boiler and its pellet supply into service and...

  • Page 14: Infowinplus

    Operation 2.4 InfoWINplus The InfoWINplus is a central operating and display unit for boilers and for modules of the MESplus system control (see separate instructions). The InfoWINplus is located at the top under the glass cover. Press the locking button at the front and fold the glass cover open, the InfoWINplus pops up automatically –...

  • Page 15: Operating Modes

    Operation 2.5 Operating modes 2.5.1 OFF mode The boiler is switched off when in OFF mode. The display and all buttons, with the exception of the ON/OFF button, do not function. The LED on the InfoWIN is not illuminated – Fig. 14. RESET Fig.

  • Page 16: Pellet Feed

    Menu Fig. 19 2.5.4 Solid fuel/buffer mode If the FireWIN pellet central heating boiler for living areas is combined with a Solid fuel/ buffer mode solid fuel boiler or an buffer tank, the WVF or B-PLM automatically switches over between pellet and solid fuel/buffer mode.

  • Page 17: Manual Operation

    Operation 2.5.5 Manual operation The various operating phases are displayed here, inclu- 5 seconds ding Burner in operation, Burner OFF, etc. Note! Manual operation Manual operation cannot be started in “solid fuel/buffer Boiler temperature °C mode”. Manual operation must not be started if an installed solid fuel boiler is operating (heated up).

  • Page 18: Chimney Sweeper Function

    Operation 2.5.6 Chimney sweeper function The various operating phases are displayed here, inclu- ding Burner in operation, Burner OFF, etc. This function aids the performance of legally-required emissions testing. Chimney sweeper function Power 100% 45 min Note! °C The chimney sweeper function cannot be started in “solid (Symbol flashes) fuel/buffer mode”.

  • Page 19: Operating Phases

    Operation 2.6 Operating phases 2.6.1 Standby Boiler temperature °C During this operating phase, the controls do not transmit requests for heat. The burner is switched off and the boiler temperature setpoint is 0 °C. Standby After an hour in standby mode, the display is shut down fully, only the green LED is lit up.

  • Page 20: Information Text

    Operation 2.7 Information text Boiler temperature °C Pressing the Info button or going to the Information level menu calls up the most important boiler information – (Operating phases) Fig. 37. Info Menu The arrow buttons select and display sub-menus – Fig. 38. Pressing the Back button (Fig.

  • Page 21: Operating Hours

    Operation 2.7.2 Operating hours Operating hours 1.234 The total number of burner operating hours is displayed. Back Fig. 45 2.7.3 Pellet consumption total Pellet consumption total 3.45 The total amount of pellets consumed is displayed in tonnes. Note! Back The “Pellet consumption total” is a calculated value and can differ Fig.

  • Page 22: Display Module Software Version

    Software version firing automate The current software version of the firing automate (main PCB) is displayed. 1.00 Back Fig. 46 2.7.9 Boiler model Boiler model Pellet boiler 120K The boiler model of the FireWIN is displayed Boiler Back Fig. 48...

  • Page 23: Menu Guide

    Operation 2.8 Menu guide Boiler temperature °C Pressing the Menu button changes the menu display to the Operator level, Service level, Information level or MES (Operating phases) Module1 – Fig. 49. Info Menu Use the arrow buttons to select the Operator level, Service level or Information level (Fig.

  • Page 24: Menu Structure

    Operation Menu structure: Menu Service level MES Module Operator level Information level (reserved for trained ser- (see separate instructions for (see section 2.7) (see section 2.8.1) vice personnel only) InfoWINplus Master operation) Next boiler Total pellet Boiler temperature Display module Boiler model cleaning consumption...

  • Page 25: Operator Level

    Operation 2.8.1 Operator level Boiler temperature °C Pressing the Menu button shows the „Operator level“, „Service level“, „Information level“ and „MES Module “ in the display – Fig. 53. (Operating phases) Info Menu RESET Fig. 53 Use the arrow buttons to select „Operator level“ and con- Operator level firm with the Choose button –...
  • Page 26 Operation 2.8.1.1 Boiler cleaning – Boiler temperature Resetting the cleaning request °C After boiler cleaning has been performed (section 3), boiler cleaning must be confirmed so that the operating time until (Operating phases) the next boiler cleaning is restarted. Lighting ON Information! RESET Without cleaning boiler cleaning must not be...
  • Page 27 Operation Confirm the selected “Boiler cleaning” sub-menu by pres- Boiler cleaning sing the Choose button – Fig. 61. Time Feed operating mode Time profile feed Probe switching Time profile ash compression Choose Back RESET Fig. 61 Pressing the Yes button resets the boiler cleaning – Has boiler and burner cleaning Fig. 62.
  • Page 28 This time is used for the time control of the pellet feed and °C °C for automatic heating surface cleaning. If the FireWIN is operated with an MESplus control, the time (Operating phases) is automatically adopted from the module and the time set Lighting ON here is overwritten.
  • Page 29 Operation Confirm the selected “Time” sub-menu by pressing the Boiler cleaning Choose button – Fig. 69. Time Feed operating mode Time profile feed Probe switching Time profile ash compression Choose Back RESET Fig. 69 Use the + or – button to set the required time – Fig. 70. Time 13:50 –...
  • Page 30 Operation 2.8.1.3 Setting the feed operating mode Boiler temperature °C °C This menu item sets: – whether the feed is switched off, or – whether the feed should fill the pellet boiler with or wit- (Operating phases) hout time control. Lighting ON Pressing one of the six buttons switches the lighting and display on –...
  • Page 31 Even if more pellets are required during the Without time control blocked time, there is no automatic fill and Switched off the FireWIN switches off (fault message 381). Therefore, do not select a lock-out time that Choose Back is too long.
  • Page 32 Operation 2.8.1.4 Setting the time profile feed Boiler temperature °C °C The “Time profile feed” menu item displays the correspon- ding setting option depending on the setting in the “Feed operating mode” menu item (see section 2.8.1.4). (Operating phases) Setting: “With enable time” see page 33 Lighting ON Setting: “With start time”...
  • Page 33 Operation Confirm the selected sub-menu “Time profile feed” by Boiler cleaning pressing the Choose button – Fig. 87. Time Feed operating mode Time profile feed Probe switching Time profile ash compression Choose Back RESET Fig. 90 “with enable time” Feed with enable time Start 07:00 The start and end of the enable time can be set here in the...
  • Page 34 Operation Pressing the Save button saves the changed time – Fig. 91. Feed with enable time Start 07:30 The display shows “Parameter is saved” for a few seconds 22:00 (Fig. 92) and then changes back to the previous level – Fig. 93.
  • Page 35 Operation “with start time” Feed start time Start 20:00 A time can be set here in the “Time profile feed” menu item for filling the reserve supply container if the “with start time” setting is active in the “Feed operating mode” menu item (see section 2.8.1.3).
  • Page 36 „Type of pellet feed system“ menu item. Information! Changes on the service level may be performed only by trained service personnel (directions for setting, see the FireWIN installation instructions). Setting in the service levels Setting options for in the „Type of pellet feed...
  • Page 37 Operation Pressing one of the six buttons switches the lighting and Boiler temperature display on – Fig. 99. °C °C (Operating phases) Lighting ON RESET Fig. 99 Press the Menu button – Fig. 100. Boiler temperature °C °C (Operating phases) Info Menu RESET...
  • Page 38 Operation Confirm the selected “probe switching” sub-menu by pres- Boiler cleaning sing the Choose button – Fig. 103. Time Feed operating mode Time profile feed Probe switching Time profile ash compression Choose Back RESET Fig. 103 The arrow buttons select the probe switching (for options, Probe switching see table on page 36) –...
  • Page 39 Operation 2.8.1.6 Time profile ash compression Boiler temperature °C °C °C The ash in the ash pan is only compressed at the 2 set start times and when approx. 15 kg of fuel has been consumed. The start times can be set in steps of 15 minutes (start time (Operating phases) 1 and start time 2).
  • Page 40 Operation Confirm the selected sub-menu item „ Time profile ash Boiler cleaning compression “ by pressing the Choose button – Fig. 112. Time Feed operating mode Time profile feed Probe switching Time profile ash compression Choose Back RESET Fig. 112 Use the arrow buttons to select the start time you want to Start time for ash compression change, 1 or 2 –...
  • Page 41 Operation Save the changed time by pressing the Save button – Fig. Start time for ash compression 116. The display shows „Parameter is saved“ for a few se- Start time 1 08:30 conds (Fig. 117) and then changes back to the previous le- Start time 2 22:00 vel.

  • Page 42: Service Level

    Choose Back Information! Changes on the Service level may be perfor- RESET med only by trained service personnel (direc- tions for setting, see the FireWIN Installation Fig. 119 instructions) Service level only for trained service personnel 5sec RESET Fig.

  • Page 43: Heating System Operation

    (see also section 2.5.2). After a successful self-test and if a setpoint is transferred by the system control, the FireWIN automatically starts operation. 2. Set the operating mode switch(es) on the MESplus control module(s) to “Automatic operation”...

  • Page 44: Firewin With Reg Standard Control

    InfoWINplus panel, the lighting and display are switched on, the signal lamp lights green and a self-test is performed (see also section 2.5.2). After a successful self-test and if a setpoint is transferred by the system control, the FireWIN automatically starts operation. 2. Set both manual switches to the “Automatic”...
  • Page 45 Operation Chimney sweeper function: This is operated using the InfoWINplus unit – see section 2.5.6. Emergency operation: If the system control fails, setting the two manual switches on the boiler control panel and using the button on the InfoWINplus unit (see section 2.5.5) will activate emergency operation to maintain heat and hot water.

  • Page 46: Care, Cleaning And Maintenance

    3.1 Overview of intervals between cleaning (maintenance) The FireWIN is equipped with a cleaning and ash removal interval display. The “Clean boiler and burner” cleaning request is displayed on the InfoWINplus and must be reset after cleaning/ash removal has finished – see section 2.8.1.1.

  • Page 47: Cleaning And Operating Implements

    Care, cleaning and maintenance Care, cleaning and FireWIN Klassik FireWIN Premium FireWIN Exklusiv ash removal intervals Clean top heating surfaces Clean top heating surfaces and linkage and linkage (see section 3.8) (see section 3.8) Clean top heating surfaces Clean blower wheel and...

  • Page 48: Heating Surfaces

    Position newspaper or the like to protect the floor against fly ash before opening the combustion chamber door. Ash pan for combustion chamber Ash pan for heating surfaces Fig. 129 Switching off FireWIN Fig. 130 Empty the ash pan(s) or remove the ash from the heating surface duct...

  • Page 49: Combustion Chamber

    3.6.1 Baffle plate, thermocontrol sensor, down chute – Switch off the FireWIN with the ON/OFF button on the InfoWINplus (Fig. 131) and wait until the display has gone out. – Open the combustion chamber door, lift the baffle plate at the right and guide it out at an angle, sloping down to the left –...

  • Page 50: Burner Pot

    Care, cleaning and maintenance 3.6.2 Burner pot Attention! Do not open the combustion chamber door during operation. Always switch the boiler off first with the ON/OFF button and wait until burnout mode has finished. It is essential to let the boiler cool down before cleaning.
  • Page 51 Care, cleaning and maintenance FireWIN 90/120 Detail Fig. 134 Fig. 135 Fig. 136 1 ... Cleaning tool or removal device for cone 2 ... Guide groove for locking the cone in the burner pot 3 ... Cone 4 ... Primary air pin 5 ...

  • Page 52: Firewin Reserve Supply Container

    Therefore, allow the pellets in the reserve supply con- tainer to be consumed or, in the case of FireWIN with automated feed, switch off the feed on the day before (see section 2.8.1.3 Setting the feed operating mode).
  • Page 53 Care, cleaning and maintenance – Remove both knurled screws (Fig. 143) and fold open the inspection cover. – Remove dust (bridge formation) from the container and from both Fill level switch (proximity switch) using a vacuum cleaner – Fig. 144. –...

  • Page 54: Top Heating Surfaces And Linkage

    It is essential to let the boiler cool down before cleaning. – Switch off the FireWIN with the ON/OFF button on the InfoWINplus (Fig. 147) and wait until the display has gone out. – Remove the front cover – Fig. 148.
  • Page 55 Care, cleaning and maintenance – Empty the ash pan for the heating surfaces (accessory) or remove the ash from the duct – Fig. 153. Fig. 153 Removing the ash pan(s) or removing the ash...

  • Page 56: Pressure Measuring Nipple, Rotary Feeder, Blower Wheel, Blower Box And Exhaust Pipe

    It is essential to let the boiler cool down before cleaning. – Switch off the FireWIN with the ON/OFF button on the InfoWINplus (Fig. 154) and wait until the display has gone out. – Unhook the right side panel cladding and disconnect the mains power plug over the control panel – Fig. 155.

  • Page 57: Rotary Feeder

    Care, cleaning and maintenance 3.9.2 Rotary feeder – Unscrew the screw plug (WAF 22) from the rotary feeder (Fig. 158) and vacuum pellet dust out of the rotary feeder using a vacuum cleaner. – Screw the screw plug back in. Screw plug Fig.

  • Page 58: Pellet Storage Room Or Storage Container (Firewin Premium And Exklusiv)

    Care, cleaning and maintenance 3.10 Pellet storage room or storage container (FireWIN Premium and Exklusiv) Attention! Please also note the hazard information in section 1.3.4 Entering the pellet storage room, storage container. Information! When entering the pellet storage room or storage container do not stand on the pellets around the suction probe.

  • Page 59: Troubleshooting

    RESET Fig. 163 Fig. 164 If you wish to call Windhager Customer Service or your customer service Partner due to a malfunction, please first make a note of the following data from the rating plate: – Model – Factory number –...

  • Page 60: Troubleshooting

    Boiler is off, cannot be switched on with the is located at top behind cover – see assembly instructions; Installing the ON/OFF button. cladding. d) Inform Windhager Customer Service or a heating technician. 4.2 IN- messages Code Display on InfoWINplus Cause/remedy One zone in storage room is empty A zone in the storage room is empty, automatic switchover to another zone.

  • Page 61: No Display On Infowinplus

    The boiler is in operation. Monitoring of auger conveyor def. FE 206 Press the Reset button. If the fault reoccurs after a reset, inform Windhager Press reset. Customer Service or a heating technician. No pellet feed is possible. The boiler does not operate.

  • Page 62: Al - Messages

    Windhager Customer Press Reset. Service or your heating technician. b) Renew the vacuum fan motor, inform Windhager Customer Service or a heating technician. External air choke (optional) does not open. Air intake/exhaust flap defective AL 062 a) Check the air choke, press the Reset button.
  • Page 63 Check the boiler sensor and connections. Service or your heating technician. Press reset. b) Renew the boiler sensor, inform Windhager Customer Service or a hea- ting technician. The boiler switches to burnout mode a) Thermocontrol sensor is too cold < 0 °C. Sensor warm up.
  • Page 64 Customer Service or a heating technician. No flame formation when heating up. Heating-up procedure is cancelled. a) FireWIN Klassik without feed: The reserve supply container is empty. Fill fuel into the fuel container (see section 2.3). Press the Reset button until the boiler starts operating again.

  • Page 65: Eg-Declaration Of Conformity

    Ing. Josef Goiginger Anton-Windhager-Straße 20 A-5201 Seekirchen Subject of the declaration: Pellet boiler series FireWIN The units conform to the relevant requirements of the Machinery Directive (2006/42/EC) and the EMC Directive (2004/108/EC). In addition, we declare that we have applied the following technical standards:...

  • Page 66: Guarantee And Warranty Limitations

    Further, the warranty shall be void if equipment other than those provided by Windhager are installed. The special warranty restrictions for your system are available in the “Warranty Conditions” folder supplied with your boiler.

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