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SIM Toolkit
(provider−dependent menu)
42
18 In Case of Problems
Service hotline
Should problems arise with the telephone, please
refer to the following information first. In the event of
technical problems, please contact out service
hotline under tel. 0844 800 6503. In the case of
claims under the terms of guarantee, contact your
sales outlet. There is a 2 year period of guarantee.
Problems and solutions
Problems
The mobile phone
cannot be switched on.
The display is locked"
when the mobile phone
is switched on.
In Case of Problems
Service−Hotline: Tel. 0844 800 6503
Solutions
− No battery inserted.
− Battery is not loaded.
− Enter the PUK to
unlock" the SIM card.
Contact your service
provider.
91
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