Hakko Electronics MONITOUCH V9 Series Troubleshooting Instructions Supplement
Hakko Electronics MONITOUCH V9 Series Troubleshooting Instructions Supplement

Hakko Electronics MONITOUCH V9 Series Troubleshooting Instructions Supplement

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Summary of Contents for Hakko Electronics MONITOUCH V9 Series

  • Page 1 Troubleshooting / Maintenance Manual...
  • Page 2 Record of Revisions Reference numbers are shown at the bottom left corner on the back cover of each manual. Printing Date Reference No. Revised Contents June, 2014 1068NE0 First edition...
  • Page 3 Preface Thank you for selecting the MONITOUCH V9 series. This manual describes operation procedures and errors of the V9 series in detail. For correct use of the V9 series, you are requested to read through this manual to understand more about the product.
  • Page 4 Notes on Safe Usage of MONITOUCH In this manual, you will find various notes categorized under the following levels with the signal words “DANGER” and “CAUTION”. Indicates an imminently hazardous situation which, if not avoided, will result in death or DANGER serious injury.
  • Page 5  Do not attempt to repair the V9 series yourself. Contact Hakko Electronics or the designated contractor for repairs.  Do not repair, disassemble, or modify the V9 series. Hakko Electronics Co., Ltd. is not responsible for any damages resulting from repair, disassembly, or modification of the unit that was performed by an unauthorized person.
  • Page 6 [General Notes]  Never bundle control cables or input/output cables with high-voltage and large-current carrying cables such as power supply cables. Keep control cables and input/output cables at least 200 mm away from high-voltage and large-current carrying cables. Otherwise, malfunction may occur due to noise. ...
  • Page 7: Table Of Contents

    Contents Preface Notes on Safe Usage of MONITOUCH Chapter 1 MONITOUCH Operations Before Operation .................... 1-1 Procedure before Operation ..................1-1 Screen Program Transfer................... 1-2 Function Switches ..................1-3 System Menu ....................1-4 Display ........................1-6 Security ........................1-7 Storage Removal ..................... 1-13 Storage Viewer ......................
  • Page 8 Simulator Setting ....................2-26 System Setting ....................2-27 9-1. Buzzer Setting ..................2-28 9-2. Backlight Setting..................2-28 10. Date/Time Setting..................... 2-29 11. Storage Transfer....................2-32 11-1. Storage Folder Configuration ..............2-33 11-2. Transferring a Screen Program.............. 2-34 11-3. Saving Backup Copies of SRAM............2-39 11-4.
  • Page 9: Monitouch Operations

    MONITOUCH Operations Before Operation Function Switches System Menu Status Bar...
  • Page 10: Before Operation

    1. Before Operation Before Operation Procedure before Operation 1. Mount and install the V9 series unit on the mounting panel, and carry out wiring. For details, refer to the V9 Series Hardware Specifications manual. 2. Install peripheral equipment, such as PLCs and temperature controllers, and carry out wiring. For details on wiring and setting procedures, refer to the V9 Series Connection Manual.
  • Page 11: Screen Program Transfer

    1. Before Operation Screen Program Transfer There are five methods for transferring a screen program as described below. When a screen program is transferred for the first time: V-CP USB mini-B Ethernet This dialog box is displayed during transfer. No operation can be performed in this state.
  • Page 12: Function Switches

    2. Function Switches Function Switches There are eight function switches provided. [SYSTEM], [F1], [F2], [F3], [F4], [F5], [F6], [F7] [SYSTEM] Switch The [SYSTEM] switch is an alternate action switch. When it is pressed once, the system menu appears at the top of the screen, and the status bar appears at the bottom right of the screen.
  • Page 13: System Menu

    3. System Menu System Menu The system menu is displayed (*) at the top of the screen by pressing the [SYSTEM] switch. System menu * If the system menu does not appear by pressing the [SYSTEM] switch, the [System Switch Prohibited] checkbox is selected in the screen program (page 1-5).
  • Page 14 3. System Menu Timing of Displaying the System Menu • Upon pressing the [SYSTEM] switch Timing of Hiding the System Menu • Five seconds after displaying the system menu * • Upon pressing the [SYSTEM] switch with the system menu displayed * When the [Display] or [Security] switch is selected, the system menu will not disappear.
  • Page 15: Display

    3. System Menu Display When the [Display] switch is pressed in the system menu, brightness adjustment and backlight control of the V9 series unit can be performed. Item Description Adjusts the brightness in three levels, [Maximum], [Medium] and [Minimum]. Brightness Adjustment is possible in 16 levels by using the slider switch.
  • Page 16: Security

    3. System Menu Security When the [Security] switch is pressed in the system menu, the security level can be changed (by logging in/out) and user names and their passwords for the security function can be registered. * The [Security] switch is displayed only in RUN mode (in operation). * For details on the security function, refer to the V9 Series Reference Manual.
  • Page 17 3. System Menu Logout This section explains the logout procedure for a user at security level 4. 1. Display the system menu (*), press [Security] in the system menu and press the [Login/Logout] switch. * For details on how to display the system menu, refer to page 1-5. 2.
  • Page 18: User List

    3. System Menu User List Users registered for the security function are displayed in list form. In this list, a new user account can be added and the registered user accounts can be deleted or edited. To display the user list by pressing [Security] in the system menu, a user with administrator privileges must log in (administrator authentication).
  • Page 19 1-10 3. System Menu Adding a User Account This section explains how to add a new user account in the user list. A maximum of 32 accounts can be registered on the V9 series unit. 1. Press the [Add] switch in the user list. 2.
  • Page 20 3. System Menu 1-11 Deleting a User Account This section explains how to delete a registered user account from the user list. 1. Select a user account to delete from the user list and press the [Delete] switch. • Only accounts registered on MONITOUCH can be deleted. Accounts registered in the screen program cannot be deleted.
  • Page 21 1-12 3. System Menu Editing a User Account This section explains how to edit a registered user account in the user list. 1. Select a user account to edit from the user list and press the [Edit] switch. • Only accounts registered on MONITOUCH can be edited. Accounts registered in the screen program cannot be edited.
  • Page 22: Storage Removal

    3. System Menu 1-13 Storage Removal When the [Storage Removal] switch is pressed in the system menu, the display is changed as shown below. On this screen, access to the connected storage device can be stopped to remove the device safely.
  • Page 23 1-14 3. System Menu Removing the Storage Device This section explains how to remove the SD card from the SD card slot. 1. Display the system menu (*) and press the [Storage Removal] switch. * For details on how to display the system menu, refer to page 1-5. 2.
  • Page 24: Storage Viewer

    3. System Menu 1-15 Storage Viewer When the [Storage Viewer] switch is pressed in the system menu, the display is changed as shown below. This screen is used for checking the information of the connected storage device, or copying, moving, and deleting data between the connected storage devices. The screen is composed of the following items.
  • Page 25 1-16 3. System Menu Copy This section explains how to copy data from the SD card inserted in the SD card slot to the USB flash drive connected to the USB-A port. 1. Display the system menu (*) and press the [Storage Viewer] switch. * For details on how to display the system menu, refer to page 1-5.
  • Page 26 3. System Menu 1-17 Move This section explains how to move data from the SD card inserted in the SD card slot to the USB flash drive connected to the USB-A port. 1. Display the system menu (*) and press the [Storage Viewer] switch. * For details on how to display the system menu, refer to page 1-5.
  • Page 27 1-18 3. System Menu Delete This section explains how to delete data from the SD card inserted in the SD card slot. 1. Display the system menu (*) and press the [Storage Viewer] switch. * For details on how to display the system menu, refer to page 1-5. 2.
  • Page 28: Status Bar

    4. Status Bar 1-19 Status Bar The status bar is displayed (*) at the bottom right of the screen by pressing the [SYSTEM] switch. It is used for viewing the link status of LAN connection, etc. Status bar * If the status bar does not appear by pressing the [SYSTEM] switch, the [System Switch Prohibited] (page 1-5) or [Status Bar Prohibited] (page 1-20) checkbox is selected in the screen program.
  • Page 29 1-20 4. Status Bar Timing of Displaying the Status Bar • Upon pressing the [SYSTEM] switch • When the status of communication with the connected device is changed (from normal to error) When the communication status is changed while the backlight is off, the backlight is forcibly turned on. Timing of Hiding the Status Bar •...
  • Page 30: Vnc Connection

    4. Status Bar 1-21 • The status bar has priority over scrolling messages displayed at the bottom of the screen. Status bar Scrolling message • When the [SYSTEM] switch is pressed while the system keyboard is showing, the system keyboard disappears and the status bar appears instead. VNC Connection This icon is displayed when the VNC server is used on the V9 series unit with the client connected.
  • Page 31: Lan Connection

    1-22 4. Status Bar LAN Connection This icon indicates the link status of the LAN connection. Cable disconnected or link Link established not established When the [LAN Connection] icon is pressed, the detailed information can be viewed. Detailed information Item Description IP Address Sub Net Mask...
  • Page 32: Plc 8Way Connection Status

    4. Status Bar 1-23 PLC 8WAY Connection Status This icon indicates the status of communication with the connected device when [Comm. Error Handling: Disconnect] is selected. Link established Link not established When the [PLC 8WAY Connection Status] icon is pressed with no link established, the detailed information can be viewed.
  • Page 33 1-24 4. Status Bar Please use this page freely.
  • Page 34: Chapter 2 Local Mode Screen

    Local Mode Screen Switching to Local Mode Local Mode Screen Handling Data Changed in Local Mode...
  • Page 35: Switching To Local Mode

    1. Switching to Local Mode Switching to Local Mode To switch the operation mode from RUN to Local, press the [SYSTEM] switch, and then press the [Local] switch (*2) in the system menu (*1). Splash screen Message Progress bar Local mode screen If the system menu does not appear by pressing the [SYSTEM] switch, [System Switch Prohibited] is selected (page 1-5).
  • Page 36: Local Mode Screen

    2. Local Mode Screen Local Mode Screen The Local mode screen shows various information about the V9 series, such as system information, and screen program information, etc. Also, it works as a system screen for transferring a screen program between a PC and V9 series unit. To transfer a screen program from a PC to the V9 series unit through serial communication, be sure to display this screen.
  • Page 37: Composition Of Local Mode Screens

    2. Local Mode Screen Composition of Local Mode Screens The Local mode screens are configured as shown below: Local mode screen [RUN] (refer to page 2-4.) [System Information] (refer to page 2-5.) [MONITOUCH Information] (refer to page 2-5.) [Screen Data Information] (refer to page 2-6.) [Driver Information] (refer to page 2-6.) [H/W Information] (refer to page 2-7.) [Language Setting] (refer to page 2-8.)
  • Page 38: Run

    2. Local Mode Screen Pressing [RUN] in the menu icons switches to RUN mode. Menu icons Splash screen Message Progress bar RUN screen The splash screen can be changed as desired. For details, refer to the V9 Series Reference Manual.
  • Page 39: System Information

    2. Local Mode Screen System Information Pressing [System Information] in the menu icons brings up the System Information screen. This screen is used to view the information of the V9 series, screen program, etc. This is the screen first displayed when the operation mode is switched from RUN to Local. Menu icons System Information screen 2-1.
  • Page 40: Screen Data Information

    2. Local Mode Screen 2-2. Screen Data Information The [Screen Data Information] tab window on the System Information screen shows the screen program information. [Screen Data Information] tab window Detailed information Screen displaying device memory Password-protected settings Item Description Display Color Indicates the display color specified in the screen program.
  • Page 41: H/W Information

    2. Local Mode Screen 2-4. H/W Information The [H/W Information] tab window on the System Information screen shows the hardware information of the V9 series unit. [H/W Information] tab window Item Description H/W revision Indicates the revision number of the hardware. H/W information TSW version Indicates the version of the touch switch firmware.
  • Page 42: Language Setting

    2. Local Mode Screen Language Setting Pressing [Language Setting] in the menu icons brings up the Language Setting screen. This screen is used to change the interface language for Local mode and the USB keyboard type. Menu icons Language Setting screen The Language Setting screen can be displayed when any of the following screens are displayed: •...
  • Page 43: Keyboard

    2. Local Mode Screen 3-2. Keyboard The [Keyboard] tab window on the Language Setting screen allows you to select the type of the keyboard to connect to the USB-A (master) port. [Keyboard] tab window Select a keyboard type and press the [Apply] switch to confirm the setting.
  • Page 44: Lan Setting

    2-10 2. Local Mode Screen LAN Setting Pressing [LAN Setting] in the menu icons brings up the LAN Setting screen. This screen is used to set an IP address of the V9 series unit. Menu icons LAN Setting screen When no LAN cable is connected or a link is not established, the indication of the [LAN Setting] icon is changed as follows.
  • Page 45: Ip Setting

    2. Local Mode Screen 2-11 4-1. IP Setting The [IP Setting] tab window on the LAN Setting screen allows you to set or change the IP address setting of the V9 series unit. [IP Setting] tab window Pressing each setting field Pressing each setting field brings up the system brings up the system...
  • Page 46 2-12 2. Local Mode Screen IP Address Setting for the V9 Series When using the Ethernet function, set the IP address for the V9 series unit. An IP address can be set either on the V9 unit or in the screen program. Setting on the V9 Unit 1.
  • Page 47 2. Local Mode Screen 2-13 Setting using the V-SFT Editor 1. Select [System Setting]  [Ethernet Communication]  [Local Port Address] on V-SFT. The [IP Address Setting] window is displayed. 2. Select the [Set IP] checkbox in the [LAN] tab window, and set each item. This is valid when the IP address of the V9 series unit has been Select IP Address from registered in the network table.
  • Page 48 2-14 2. Local Mode Screen IP Address This is an address that is used for recognizing each node on the Ethernet and should be unique. The IP address is 32-bit data which consists of the network address and the host address and can be classified into classes A to C depending on the network size.
  • Page 49: Option

    2. Local Mode Screen 2-15 4-2. Option The [Option] tab window on the LAN Setting screen allows you to set the Ethernet speed and the priority of the IP address. [Option] tab window After changing the setting, press the [Apply] switch to confirm the setting.
  • Page 50: E-Mail Setting

    2-16 2. Local Mode Screen E-Mail Setting Pressing [E-Mail Setting] in the menu icons brings up the E-Mail Setting screen. This screen is used to view and configure connection settings and destination settings for sending e-mail notifications. Menu icons E-Mail Setting screen E-Mail Setting screen Press the [Apply] switch to confirm the setting.
  • Page 51: Connection Setting

    2. Local Mode Screen 2-17 5-1. Connection Setting The [Connection Setting] tab window on the E-Mail Setting screen allows you to configure connection settings for sending e-mail notifications. When e-mail settings have been configured using V-SFT version 6, the settings in the screen program are displayed.
  • Page 52: Mail Setting

    2-18 2. Local Mode Screen 5-2. Mail Setting The [Mail Setting] tab window on the E-Mail Setting screen allows you to configure destination settings for sending e-mail notifications. When e-mail settings have been configured using V-SFT version 6, the settings in the screen program are displayed.
  • Page 53 2. Local Mode Screen 2-19 3. Pressing each setting field brings up the system keyboard to be used for configuration. Set the recipient mail address. When [No.] is changed, the set address is copied to the selected number. 4. Press the [OK] switch and then the [Apply] switch. The changed address takes effect. Deleting the Recipient Mail Addresses 1.
  • Page 54: Sram Setting

    2-20 2. Local Mode Screen SRAM Setting Pressing [SRAM Setting] in the menu icons brings up the SRAM Setting screen. This screen is used to format the SRAM area in the V9 series unit. Menu icons SRAM Setting screen If the SRAM area allocated in the V9 series unit is different from the one configured in the [SRAM/Clock Setting] window of V-SFT version 6, the [SRAM Setting] menu icon is changed as shown below.
  • Page 55 2. Local Mode Screen 2-21 Formatting SRAM An SRAM area can be formatted. When the SRAM area is formatted, any saved data (history data saved in SRAM, internal device memory $L, etc.) is completely cleared. Double-check before formatting the SRAM. 1.
  • Page 56: Communication Setting

    2-22 2. Local Mode Screen Communication Setting Pressing [Comm. Setting] in the menu icons brings up the Communication Setting screen. This screen is used to view and configure communication parameters. Menu icons Communication Setting screen Communication Setting screen Indicates the maker, model, and connection port of PLCx.
  • Page 57 2. Local Mode Screen 2-23 Restoring Settings in the Screen Program This section explains how to restore the screen program settings after the communication settings were changed on the V9 series unit. 1. Press [Comm. Setting] in the menu icons. The Communication Setting screen is displayed. 2.
  • Page 58: Communication Parameter

    2-24 2. Local Mode Screen 7-1. Communication Parameter The [Communication Setting] tab window on the Communication Setting screen allows you to view and configure parameters for the connected devices. [Communication Parameter] tab window Indicates the maker, model, Changes over the display of and connection port of PLCx.
  • Page 59: Connection Target Setting

    2. Local Mode Screen 2-25 7-2. Connection Target Setting The [Connection Target Setting] tab window on the Communication Setting screen allows you to view and change the IP address and port number of the connected device. * The [Connection Target Setting] tab window is displayed only when Ethernet connection is used. [Connection Target Setting] tab window Indicates the maker, model, and connection port of PLCx.
  • Page 60: Simulator Setting

    2-26 2. Local Mode Screen Simulator Setting Pressing [Simulator Setting] in the menu icons brings up the Simulator Setting screen. This screen is used to show the information of the simulator to use, and select whether or not to use the simulator.
  • Page 61: System Setting

    2. Local Mode Screen 2-27 System Setting Pressing [System Setting] in the menu icons brings up the System Setting screen. This screen is used to change the settings for the buzzer and backlight. Menu icons System Setting screen System Setting screen Press the [Apply] switch to confirm the setting.
  • Page 62: Buzzer Setting

    2-28 2. Local Mode Screen 9-1. Buzzer Setting The [Buzzer Setting] tab window on the System Setting screen is used to change the buzzer sound. [Buzzer Setting] tab window After changing the setting, press the [Apply] switch to confirm the setting. Item Description Standard...
  • Page 63: Date/Time Setting

    2. Local Mode Screen 2-29 Date/Time Setting Pressing [Date/Time Setting] in the menu icons brings up the Date/Time Setting screen. This screen is used to correct the date and time of the built-in clock in the V9 series unit. Set whether to use the built-in clock in the V9 series unit or the clock in the PLC by selecting [System Setting] ...
  • Page 64 2-30 2. Local Mode Screen • When changing the year: Press the year portion on the calendar and select a year to set using the [] and [] switches. When a position other than the [] and [] switches is pressed, the calendar is changed to the set year.
  • Page 65: Time Setting

    2. Local Mode Screen 2-31 Time Setting 1. Press [Date/Time Setting] in the menu icons. The Date/Time Setting screen is displayed. 2. Press the time setting field. The system keyboard appears. Input a time to set. 3. Press the [Set] switch to confirm the setting. The clock displayed on the top right is modified.
  • Page 66: Storage Transfer

    2-32 2. Local Mode Screen Storage Transfer Pressing [Storage Transfer] in the menu icons brings up the Storage Transfer screen. This screen is used for transferring data such as screen programs between the V9 series unit and the storage device. Menu icons Storage Transfer screen Storage Transfer screen...
  • Page 67: Storage Folder Configuration

    2. Local Mode Screen 2-33 11-1. Storage Folder Configuration The table below lists folder names, contents, and file names. For details, refer to the V9 Series Reference Manual 2. Storage (SD card/USB flash drive) EXT0000 (access folder name: user-definable within 64 one-byte uppercase alphanumeric characters) Folder Name Contents File Name...
  • Page 68: Transferring A Screen Program

    2-34 2. Local Mode Screen Storage (SD card/USB flash drive) DSPDEF (Screen program auto-upload folder: Fixed folder name) Folder Name Transfer Contents File Name (fixed) Direction File for auto-uploading (When a storage device is inserted into the V9 series unit after V9 ...
  • Page 69 2. Local Mode Screen 2-35 When [Display  Storage] Is Selected: 1. When [Display  Storage] is selected, the following screen appears. Information of the folder currently selected Free space in the SD card Folder name currently selected * Used for checking or changing folder names.
  • Page 70 2-36 2. Local Mode Screen 4. Transfer data selection After selecting the folder under [Select Data], select the data to transfer. The following table shows the details of data to transfer. Data to Transfer Description Screen Data Screen program file used on MONITOUCH System program file for MONITOUCH Font Data Transfer when updating of the system program is required.
  • Page 71 2. Local Mode Screen 2-37 When [Display  Storage] Is Selected: 1. When [Display  Storage] is selected, the following screen appears. Information of the folder currently selected Free space in the SD card Folder name currently selected Starts transfer from MONITOUCH to the storage device.
  • Page 72 2-38 2. Local Mode Screen When [Display  Storage] Is Selected: 1. When [Display  Storage] is selected, the following screen appears. The screen program in MONITOUCH is compared with the screen program (in the DSP folder) in the access folder. Information of the folder currently selected Free space in the SD card...
  • Page 73: Saving Backup Copies Of Sram

    2. Local Mode Screen 2-39 11-3. Saving Backup Copies of SRAM This section explains how to save backup copies in an SD card inserted into the SD card slot on the V9 series unit. 1. SD card insertion Insert an SD card into the SD card slot on the back of the MONITOUCH. For details, refer to page 2-34.
  • Page 74 2-40 2. Local Mode Screen 6. Data transfer or comparison start Check the storage information and press the [Start] switch. During data transfer or comparison, the [Start] switch changes to [Transferring] and the [Transferring data ... (Storage)] dialog is displayed. Data transfer or comparison start During data transfer or comparison 7.
  • Page 75: Deleting Data From Storage

    2. Local Mode Screen 2-41 11-4. Deleting Data from Storage This section explains how to delete data from an SD card inserted into the SD card slot on the V9 series unit. 1. SD card insertion Insert an SD card into the SD card slot on the back of the MONITOUCH. For details, refer to page 2-34.
  • Page 76: Message Dialog Displayed During Data Transfer (Between V9 And Storage)

    2-42 2. Local Mode Screen 11-5. Message Dialog Displayed during Data Transfer (between V9 and Storage) If an error occurs during data transfer, the message dialog shown on the right is displayed on the V9 series unit. Messages and their contents are shown below. Messages Description Work normally finished.
  • Page 77: I/O Check

    2. Local Mode Screen 2-43 I/O Check Pressing [I/O Check] in the menu icons brings up the I/O Check screen. This screen is used to check the touch switch operation as well as the connection status of the external devices (USB mouse, storage device, etc.) connected to the V9 series unit. A network test can be performed by pinging a specified IP address from the V9 series unit.
  • Page 78: Touch Switch

    2-44 2. Local Mode Screen 12-1. Touch Switch The [Touch switches and media] tab window on the I/O Check screen allows you to check the touch switch operation as well as the connection status of an external device. [Touch switches and media] tab window Moves to the touch switch test screen (page 2-45).
  • Page 79 2. Local Mode Screen 2-45 Touch Switch Test If a touch switch does not activate at all, or if an operation is performed without pressing any touch switch, check if the touch switches on the V9 panel are working properly. 1.
  • Page 80 2-46 2. Local Mode Screen Touch Switch Adjustment If a position different from the pressed position turned white on the touch switch test described previously, follow the steps described below to adjust the touch switch position. 1. Press the [Correct (F1)] switch or the [F1] function switch on the touch switch test screen. The touch switch adjustment screen appears.
  • Page 81: Network Test

    2. Local Mode Screen 2-47 USB-A/Storage Test This section describes how to check the connection status of the storage device or other devices connected to the USB-A port. Checking the Connection Status If [Disconnected] is displayed on the screen, the storage device or USB device is not connected or identified correctly.
  • Page 82 2-48 2. Local Mode Screen Network Test This section describes how to execute a network test to check the network status by pinging a specified IP address from the V9 series unit. 1. Press [I/O Check] in the menu icons and open the [Network Test] tab window. 2.
  • Page 83: Duplicate Ip Test

    2. Local Mode Screen 2-49 12-3. Duplicate IP Test The [Duplicate IP Test] tab window on the I/O Check screen allows you to check if there are any duplicate IP addresses between the V9 series unit and the devices on the network. [Duplicate IP Test] tab window Duplicate IP Test 1.
  • Page 84: User Settings

    2-50 2. Local Mode Screen User Settings Pressing [User Settings] in the menu icons brings up the User Settings screen. This screen is used to register and view users who can use password-protected functions. User accounts can be added, deleted, and edited on this screen. The following functions require user settings.
  • Page 85 2. Local Mode Screen 2-51 Administrator Authentication Authentication of administrator privileges is required before adding a new user account or deleting/editing a registered user account, if any. Without administrator privileges, no account can be added, deleted, nor edited. Addition, deletion and editing of a user account possible Addition, deletion and editing of a user account impossible...
  • Page 86 2-52 2. Local Mode Screen Adding a User Account This section explains how to add a new user account in the administrator mode. A maximum of 32 user accounts can be registered on the V9 series unit. 1. Press the [Add] switch. Enter a user name and password to add.
  • Page 87 2. Local Mode Screen 2-53 Deleting a User Account This section explains how to delete a registered user account in the administrator mode. 1. Select a user account to delete from the user list and press the [Delete] switch. The user account which has been registered on MONITOUCH with no administrator privileges granted can be deleted.
  • Page 88 2-54 2. Local Mode Screen Editing a User Account This section explains how to edit a registered user account in the administrator mode. 1. Select a user account to edit from the user list and press the [Edit] switch. The user account which has been registered on MONITOUCH with no administrator privileges granted can be edited.
  • Page 89: Handling Data Changed In Local Mode

    3. Handling Data Changed in Local Mode 2-55 Handling Data Changed in Local Mode The following items set in the screen program can be changed on the V9 series unit. Item Setting in V-SFT Version 6 Setting in Local Mode [System Setting] ...
  • Page 90 2-56 3. Handling Data Changed in Local Mode 5) Start of reading Click [PC ]. Screen program transfer starts. When the following dialog is displayed, click [Yes]. • The screen program read from the V9 series unit using V-SFT version 6 does not include settings changed on the unit.
  • Page 91 3. Handling Data Changed in Local Mode 2-57 Prohibition of Setting Change in Local Mode Some settings that can be configured in Local mode can be prohibited from being changed on the V9 series unit. Setting in V-SFT Version 6 Select [System Setting] ...
  • Page 92 2-58 3. Handling Data Changed in Local Mode V9 Series Local Mode When the Local-mode prohibition setting has been made in V-SFT version 6, the menu icon displayed in Local mode on the V9 series unit is changed as follows: Example: [LAN Setting] menu icon Without prohibition setting With prohibition setting...
  • Page 93 3. Handling Data Changed in Local Mode 2-59 2. Press the [Apply] switch. The following confirmation dialog appears. Press the [OK] switch. 3. All items that were prohibited in Local mode become unprotected. 4. To validate the Local-mode prohibition setting again, open the [System Information]  [Screen Data Information] tab window, and press the [Relock] switch.
  • Page 94 2-60 3. Handling Data Changed in Local Mode Please use this page freely.
  • Page 95: Error Handling

    Error Handling Error Messages Troubleshooting...
  • Page 96: Error Messages

    1. Error Messages Error Messages There are five kinds of error messages displayed on the V9 series: 1. Setup error 2. Screen program error 3. Communication error Setup Error When no screen program is present or no system program has been transferred, the following message is displayed on the V9 series unit.
  • Page 97: Error Numbers

    1. Error Messages 2-1. Error Numbers Check the contents of the error (= error number) according to the item name and sub-item number, and remove the error. Sub-item number (Refer to page 3-8.) Item name (Refer to page 3-8.) Error number * Error numbers with “*”...
  • Page 98 1. Error Messages Error No. Contents Solution The memory capacity is insufficient. Reduce the number set for [Number of Data to Save] under [Internal Storage Setting] or [Number of Monitoring Alarms] in the [Alarm Server] window. Delete the following settings if not necessary. •...
  • Page 99 1. Error Messages Error No. Contents Solution Statistic graph % display No. exceeding Contact your local distributor. Multi data exceeding The ordinal number for data block selection (a Check the ordinal number for data block maximum of four) is duplicated. selection, and set correctly.
  • Page 100 1. Error Messages Error No. Contents Solution MR400 format table setting: String code error There is an invalid code after “\” in the string. MR400 format table setting: String size error The total size of the string is too large. Multi-language font setting error Transfer the first language font or screen program again.
  • Page 101 1. Error Messages Error No. Contents Solution The device memory map number is not set in Check the device memory map settings, and set the [Logging Server] window. correctly. The device memory map number set in the Check that the number is not duplicate in the [Logging Server] window is not unique.
  • Page 102 1. Error Messages Error No. Contents Solution The function set for the serial port is duplicated. Error : 166 (Header : x) Sub-item number The sub-item number denotes the ports as shown below: 0: CN1 1: MJ1 2: MJ2 Specify a unique function (simulator, etc.) for each port.
  • Page 103 1. Error Messages Item Name The item name indicates the screen or other locations where the error was detected. Sub-item Number The sub-item number indicates the number of the screen where the error was detected. • Logging server/alarm server: 0 to 11 = block No. •...
  • Page 104: Communication Error

    1. Error Messages Communication Error When communication is not established between a V9 series unit and a controller, or any abnormality (noise etc.) is detected, the communication error screen is displayed on the V9 series unit. The display of an error differs depending on the option selected for [Comm. Error Handling]. * The setting for [Comm.
  • Page 105 3-10 1. Error Messages • When [Comm. Error handling: Disconnect] is selected: The status bar appears without displaying any error messages, and indicates the icon for “link not established” for PLC 8WAY connection (page 1-23). When a time-out error is detected, communication is discontinued and the next communication is attempted.
  • Page 106 1. Error Messages 3-11 3-1. Error Messages Error Messages Contents Solution 1. Check the settings in the [Hardware Setting]  [PLC Properties] window. Although a request to send is given to a Check that the cable is correctly connected. Time-Out controller, no answer is returned within the specified time.
  • Page 107: Error Messages

    3-12 1. Error Messages Ethernet-specific Errors Error Messages Description Solution $s518* The UDP socket port cannot be Check that the setting on the target station is Send error allocated. consistent with the network table setting. Turn the power off and back on again, or The TCP socket cannot be TCP socket creation error check the communication settings, for...
  • Page 108: Troubleshooting

    2. Troubleshooting 3-13 Troubleshooting In the Event of an Error Perform the steps below: 1. If the current error matches a symptom in the following table, correct it by following the instructions provided. 2. If the error does not match the symptoms in the table, contact your local distributor (specified on the back cover).
  • Page 109 3-14 2. Troubleshooting Symptoms Causes Solutions Communications have been Noise may cause the error. Check if appropriate measures are taken successful. However, against noise. “Communication Error: Parity” or “Communication Error: Framing” Example: suddenly occurs. • Check if communication cables are bundled together with power cables.
  • Page 110 2. Troubleshooting 3-15 Symptoms Causes Solutions Switches do not work. 1) Switches do not work in RUN mode. A 1) Check the settings of switch functions, beep sounds. etc. on V-SFT version 6.  Is the switch interlock enabled? 2) Switch activation position is wrong. 2) Perform a touch switch adjustment (page On the touch switch test screen in Local 2-46).
  • Page 111 3-16 2. Troubleshooting Symptoms Causes Solutions The screen cannot be switched 1) The system menu does not appear by 1) The [SYSTEM] switch is prohibited. from RUN mode to Local mode. pressing the [SYSTEM] switch. To enable the [SYSTEM] switch, hold down the [F7] switch with the [SYSTEM] switch for the time specified for [Change-over Time] (max.
  • Page 112 www.monitouch.com 890-1, Kamikashiwano-machi, Hakusan-shi, Ishikawa, Sales 924-0035 Japan TEL +81-76-274-2144 FAX +81-76-274-5136 1068NE0 40600000...

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