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My Thinklabs One got wet or something leaked into it.
1. Unscrew the diaphragm ring, remove the diaphragm, and holding your finger
against the plate behind the diaphragm (on the silver circle), shake the One to
get as much liquid out as possible.
2. Let it dry! Do NOT try and charge the stethoscope or even turn it on while it's
wet. Shake out all the liquid and allow it to dry. Google search drying cell phones
- lots of tricks out there!
3. AFTER it's dry, replace the diaphragm and diaphragm ring. Read the
instructions for doing so, and do not damage the sensitive thread on the One by
screwing it on wrong.
4. AFTER it's dry and you've closed it up, try turning it on and test it out. If it
sounds OK, and seems to be working, you're probably OK. Try charging the One,
but only if you're convinced it's working OK and it's dry inside. If it doesn't work,
contact us immediately.
WARNING: Lithium Ion batteries can explode if not used correctly. Contact us if
you have any questions or have any doubts about the condition of your One.
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Nothing here has helped me solve my problem.
OK, time to get more help. We do our utmost to help you get the best from your
Thinklabs One Digital Stethoscope.
To save your time and trouble, first look at the other FAQs to see if there's
something more relevant to your problem and you can get the answer quickly.
Failing that, go to the Support page or Contact Us and we'll help you out.
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