Information codes
If the washing machine fails to operate, you may see an information code on the screen. Check the
table below and try the suggestions.
Problem
•
Make sure the door is properly closed.
dE
•
Make sure laundry is not caught in the door.
•
Make sure the water tap is open.
•
Make sure the washing machine is operating with sufficient water pressure,
4E
•
Clean the mesh filter as it may be clogged.
•
Clean the debris filter as it may be clogged.
5E
•
Make sure the drain hose is not kinked all the way to the drain system.
UE
•
The laundry load is unbalanced. Spread the laundry evenly.
cE/3E/Uc
•
This is not user-repairable. Contact a local Samsung service centre.
If any information code keeps appearing on the screen, contact a local Samsung service centre.
Action
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