Do you have a question about the XJ-3800 and is the answer not in the manual?
Questions and answers
Yvette
March 10, 2025
How do I reset the machine
1 comments:
Mr. Anderson
May 14, 2025
To reset the Surround Air XJ-3800 machine:
1. Turn off the unit. 2. Use a toothpick or sharp object to press the RESET button inside the unit (it cannot be reached with a finger).
To reset specific indicators: - For CLEAN METAL GRID indicator: Press both RESET and TIME buttons at the same time while the unit is off. - For REPLACE FILTER indicator: Press both RESET and FLOW buttons at the same time while the unit is off.
1. To prevent electric shock, do not dismantle, repair or modify this product beyond the instructions given in this manual. In case of malfunction, please contact Surround Air. 2. Do not use in places where flammable and explosive materials are stored.
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Diagram - External Control Panel Control Panel Control Panel Control Panel Control Panel...
Before Using Run the unit for a couple hours or more. During this time, also increase ventilation in the room as much as possible, even opening a window if the air outside is at least fairly clean. Unplug the Intelli-Pro, then immediately plug it in, turn it on, and resume operation. Note: Unplugging the Intelli-Pro, then plugging it in again resets the clean air sensor’s memory.
Explanation of Indicators UV/Negative Ion Indicator When the UV lamp and ionizer are working properly, the blue indicator will gradually change from bright to dim and from dim back to bright every 5 seconds. Odor Indicator The odor indicator will glow whenever the odor sensor detects odor (such as indoor smoke). Dust and Allergen Indicator The dust-and-allergen indicator will glow whenever dust or other allergens are detected.
Cleaning and Maintenance During cleaning and maintenance, please turn off and unplug the device. It is recommended to perform cleaning and maintenance at least every 2 to 3 months. Disassembling the Air Purifier Carefully lay down the device with its front facing up, take down the device according to the following 5 steps (Put the device back together with the same steps but in opposite sequence):...
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Otherwise, a short-circuit or high-voltage spark could occur. Also, the circuit control of the device would be affected. l Please contact Surround Air for additional electrical discharge wire. l Please do not clean using acidic or alkaline detergent that can create rust on the surface of the device.
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Cleaning and Maintenance Replacing Filters Change the HEPA/Carbon combination filter when the REPLACE FILTER indicator is glowing. Please refer to page 7 on how to replace filters. Replacing UV Lamp The life span of UV lamp is about 8,500 hours (or 1 year). Replace UV lamp when it is damaged or when no residual blue glow is observed.
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Cleaning and Maintenance Cleaning and Maintenance of the Dust and Pollutant Sensor The dust sensor will need to be cleaned periodically. If the Dust and/or Allergen Indicator continues to remain lit, this may be a sign that the dust sensor needs to be cleaned. A dirty dust sensor may also prevent the air purifier from lowering to Low or Quiet while in Auto operation.
The electrical discharge wires may be dirty. Please refer to page 6 for cleaning and maintenance instructions. Check the electrical discharge wires to make sure they have not been disconnected or broken. If they are, please fix or contact Surround Air for a replacement. Air Purifier Will Not Turn On Why is the unit not working even after turning it on? Make sure it is firmly plugged into the wall socket.
90-Day Replacement Policy If any part requires repair during the first 90 days after receiving your air purifier, due to manufacturer defect, then Surround Air will replace it with a new machine. What you must do: 1. Go to the following web address and fill out the form located on this page: www.surroundair.com/return-form/...
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Surround Air Division Indoor Purification Systems, Inc. 334 Marshall Way, Suite C Layton, Utah 84041 Toll Free: 888.812.1516 PH: 801.444.0606 FX: 801.991.4838 Web: www.surroundair.com Email: support-team@surroundair.com...
Need help?
Do you have a question about the XJ-3800 and is the answer not in the manual?
Questions and answers
How do I reset the machine
To reset the Surround Air XJ-3800 machine:
1. Turn off the unit.
2. Use a toothpick or sharp object to press the RESET button inside the unit (it cannot be reached with a finger).
To reset specific indicators:
- For CLEAN METAL GRID indicator: Press both RESET and TIME buttons at the same time while the unit is off.
- For REPLACE FILTER indicator: Press both RESET and FLOW buttons at the same time while the unit is off.
This answer is automatically generated
How long should you run the air purifier?