Do you have a question about the HQ Sweet Sixteen and is the answer not in the manual?
Questions and answers
Jerry Smithwick
June 24, 2025
Hq sweet 16, just had it serviced, problem not resolved. It takes about 20min of operation before machine stops and the needle stays down. In about an hour the same thing happens again, appears to over heat. Before it stops theirs 2 pulses (noise) every 2sec for about a min.
Jerry Smithwick
June 22, 2025
back of machine clicks and shuts down & the needle goes down after about 40min. Just had the sweet sixteen serviced. I bought it used. The tech couldn't find the click because it takes about 40min to shut off the machine.
Display Communications LEDs Fuses A digital copy (pdf) of this manual is available online on the Rep website. Go to www.HandiQuilter.com and click on Rep Login, then use the username and password provided to you to obtain access to the Rep website.
The HQ Sweet Sixteen quilting machine is used to create the machine. If the service technician a high quality machine that incorporates very robust carefully follows the adjustment steps in the order design features and is very easy to service.
90 – 264 VAC, 47-63Hz, 300W peak LED Power Consumption: 2.25 W Hopping Foot Stroke/Lift: 5 mm Needle Bar Stroke: 35.3 mm Take-Up Stroke: 73 mm Lubrication, main components: Kluber Lube, permanent Lubrication of hook: Velocite 10, Texaco 22 Page 4 HQ Sweet Sixteen Service Manual...
It is therefore advised that this torque specification not exceed 6 Nm. • Base plates 6. 6 mm Allen set screw, Class 8.8@ 4.5 Nm (Uses a 3 mm Allen tool) • Hand wheel HandiQuilter.com Page 5...
#1-#6 Kit QM49262 All the above in box w/ booklet HQ Lubricating Schedule The HQ Sweet Sixteen lubricating schedule should be followed every year up to every two years to ensure top mechanical performance. Page 6 HQ Sweet Sixteen Service Manual...
HQ Sweet Sixteen Lubrication Lube #1 (Red), between the bear- ing and the shaft and Lube #2 (Blue) between bearing OD and the bearing support at 6 places shown. Apply one drop of Lube #6 (Purple), to the raceway of the bobbin case support two to three Apply one drop of Lube #6 (Purple), to the raceway of the bobbin case support two to three times per day.
Page 8
HQ Sweet Sixteen Lubrication - Continued #1 (Red) OY 68 One drop on the side of the nee- dle and presser bars. (ori ce located a little (4 places) behind the top radius.) #3 (Yellow) GLY 2100 One drop per ori ce,...
Remove the front cover (see Section 2), loosen the Figure 1.1 b hand-wheel set screw, position the hand wheel and re-tighten the set screw. (3 mm handle Allen) Figure 1.2 Figure 1.2 HandiQuilter.com Page 9...
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If a correction is necessary: (2 mm handle Allen, #1 fl at screwdriver) (Figure 1.5) Please Note: Tension knob may be either gray or black in color. Figure 1.4 Figure 1.5. Top tension assembly, fully assembled (two views) Page 10 HQ Sweet Sixteen Service Manual...
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Caution: The split bolt is hardened and if adjusted too much it may break. The top tension assembly will then needs to be replaced. (Top Tension Assembly Part #QM10198) Figure 1.10. Tension assembly split bolt HandiQuilter.com Page 11...
(Page 13, Figures 2.6-2.8) Note: The plugs are labeled and keyed on the C-pod circuit board. See Figures 2.6- 2.13 for reconnection information. (Continue to Step 6 on page 14.) Figure 2.3 Figure 2.4 Figure 2.5 Page 12 HQ Sweet Sixteen Service Manual...
Page 13
C-Pod Cable and Circuit Board Identifi cation D: Left cable, red and yellow, position labeled J14 on board. E: Center cable, black and yellow, position labeled J15 on board. F: Right cable, red and black, position labeled both J16 and Motor on board. HandiQuilter.com Page 13...
Page 14
Figure 2.9 Figure 2.9 supply for proper insulating purposes. (See position A in Figure 2.10.) (Continue to Step 7 on page 18.) Figure 2.10 Figure 2.11 Figure 2.11 Page 14 HQ Sweet Sixteen Service Manual...
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Internal Wiring Reference Photos Figure 2.12 Cable Identi cation F: Motor driver board with motor power (top) B: Motor driver (center) G: Motor (bottom) Figure 2.13 Location of encoder disc and sensor (circled) HandiQuilter.com Page 15...
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(shown circled in Figure 2.15) for safety grounding. Figure 2.15 Important note: Insulator material must cover all metal on the back of the power supply for proper insulating purposes (see circled area in Figure 2.16). Figure 2.16 Figure 2.16 Page 16 HQ Sweet Sixteen Service Manual...
Page 17
For this reason, all C and P Prints to the right of the drive-train bracket and therefore will be exchanged in the pod covers. Do not remove protected from moving parts on the left side. the Printed Circuit Boards (PCBs) from the pods. HandiQuilter.com Page 17...
Page 18
Figure 2.21 Figure 2.21 Important Note: The take-up lever is very hard and will break, not bend. Figure 2.22 Figure 2.22 Figure 2.23 Figure 2.24 Page 18 HQ Sweet Sixteen Service Manual...
3. Checking and Securing Flats and Screws The HQ Sweet Sixteen has been designed using fl ats and special screws to help prevent loop lift timing from slipping, except at the hook. (If the hook cannot slip then something has to break when something goes wrong. The hook is designed to be adjusted without removing the front cover.)
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The HQ Sweet Sixteen utilizes long collars with two screws in line to help prevent the collar from tipping when tightened, causing variation of tightness or play, as the collar rotates 360º.
(Figure 4.4). Note: There is no fl at Figure 4.2 for the hook-shaft thrust collar. • Check for proper setting by rotating shaft through a few 360 rotations. Collar set screws Figure 4.3 Take out play here Figure 4.4 HandiQuilter.com Page 21...
Note: This is done on a precision surface plate at the factory during assembly. If a correction is necessary: Thin shim washers may be used as shown in (Figures 5.1 and 5.2). Figure 5.1 Figure 5.2 Page 22 HQ Sweet Sixteen Service Manual...
6. Adjusting the Motor Drive/Timing Belt Tension The HQ Sweet Sixteen machine utilizes a single motor Tools required: 4 mm handle Allen drive/timing belt system. Check: With the machine front cover removed, check the belt tension for tautness by pressing it with the index fi nger (Figures 6.1–6.2).
• Confi rm the ring of the foot is centered on the needle Screw “C” when the screw is re-tightened. Figure 7.5 Shown with front cover off Page 24 HQ Sweet Sixteen Service Manual...
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7. Adjusting the Presser Bar Height - Continued Adjusting the Hopping Foot The HQ Sweet Sixteen features the “KinetiQuilt” hopping mechanism, allowing the hopping foot to move (hop) up, down and dwell on the fabric when the needle is in the fabric.
• Tighten screws A and B in Figure 8.2. • Note: If needle position changes, repeat the process. Do not tighten screws D or G at this time. Figure 8.2 Page 26 HQ Sweet Sixteen Service Manual...
• Tighten screw D. Note: If the needle changes, repeat the process. • Repeat the process on the left side of the head frame. Note: If the needle changes, repeat the process. X-Axis Access Holes Figure 8.4 X-Axis access/adjustment holes HandiQuilter.com Page 27...
Too little distance will cause the needle to bend during Loop lift and needle height both set correctly sewing and cause other issues. (Note: This is explained in more detail on page 31.) Page 28 HQ Sweet Sixteen Service Manual...
Page 29
Figure 9.6 above. Stop- nger engaged without bobbin case • Adjust needle distance (and loop lift) as directed in the next section (beginning on page 30). Figure 9.7 Basket rotated 180 degrees down, facilitating needle distance adjustment HandiQuilter.com Page 29...
Page 30
Needle guard (loop lift), setting the hook point relative to the needle, as described on the next page. For radial position of loop lift see Figure 9.8. Figure 9.9 Hook screws Figure 9.10 Page 30 HQ Sweet Sixteen Service Manual...
Page 31
Figure 9.12 Important Note: If loop lift, needle distance and needle Hook screws without front cover height are not adjusted accurately, the machine may skip stitches, shred thread or not sew. In other words, it will have “issues”. HandiQuilter.com Page 31...
(Shown in Fig 10.4 on next page) while hold- ing the needle bar with the other hand. Rotate radially until the hole is at front and re-tighten the driver screw fi rmly. Thread guide hole to front Figure 10.2 Figure 10.3 Page 32 HQ Sweet Sixteen Service Manual...
Page 33
Remove the front frame cover, reassemble the needle bar to the needle bar driver and readjust. Needle Bar Driver Screw Figure 10.4 Front cover off to illustrate the needle bar driver screw postion HandiQuilter.com Page 33...
Figure 12.6 on page 36. 1. Install the cylinder tool with the fl at side up. (Figure 12.2) Figure 12.2 2. Rotate the cylinder tool so that the fl at side is down. (Figure 12.3) Figure 12.3 HandiQuilter.com Page 35...
6. Reinstall the hook and set loop lift at 2.2 mm and reset needle distance. (See Adjustment of the Loop Lift and Needle Distance Section). Figure 12.6 Page 36 HQ Sweet Sixteen Service Manual...
Damage to the encoder disk or any build-up of dust, oil or other material can impede the transfer of light through the transparent portion of the disk and cause the encoder to miss some pulses. HandiQuilter.com Page 37...
If the LED does not turn on/off properly, open the front cover and determine whether the encoder disk has been damaged or is dirty and make sure the sensor board is positioned properly as shown in Figure 13.1 on previous page. Page 38 HQ Sweet Sixteen Service Manual...
+18Vdc label) indicates that the 18V power is func- tioning and the right LED (closest to the +5Vdc label) When you fi rst power on the HQ Sweet Sixteen, each of indicates that the 5V power is functioning. the LEDs in the Control Pod LED bank will briefl y fl ash in succession.
C-Pod, then the transmit and receive LEDs will not be fl ashing at their regular rapid rate. Instead, (Figure 13.7). F2 is the fuse for the HQ Sweet Sixteen and F1 is the fuse for the auxiliary power connector (the con- they will either be off, on, or fl ashing only intermittently.
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Do you have a question about the HQ Sweet Sixteen and is the answer not in the manual?
Questions and answers
Hq sweet 16, just had it serviced, problem not resolved. It takes about 20min of operation before machine stops and the needle stays down. In about an hour the same thing happens again, appears to over heat. Before it stops theirs 2 pulses (noise) every 2sec for about a min.
back of machine clicks and shuts down & the needle goes down after about 40min. Just had the sweet sixteen serviced. I bought it used. The tech couldn't find the click because it takes about 40min to shut off the machine.