Do you have a question about the HQ Capri 18 and is the answer not in the manual?
Questions and answers
Eileen Gorzelic
June 17, 2025
Can the Capri 18 be put on rails and frame, like a regular long arm? Can the stitch regular be moved to it as well? Considering buying one from an estate of a friend.
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HANDI QUILTER 18-INCH STATIONARY LONGARM Designed by a Quilter, for Quilters. ® USER MANUAL VERSION 1.0...
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Handi Quilter®, HQ Capri™, HQ InSight Table™, HQ InSight Stitch Regulation™, Handi Feet™, and Easy-Set Tension™ are all trademarks or registered trademarks of Handi Quilter, Inc. Digital tensioner U.S. Patent No. 8,997,669. InSight Stitch Regulation U.S. Patent Nos. 9,840,797, 10,100,449, and 10,240,270 Printed in the United States of America. Version 1.0 11/2019 www.HandiQuilter.com...
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Getting Started with Quilting ..............Getting Started videos - USB stick Online Videos ................www.youtube.com/user/HandiQuilterHQ Basic Maintenance ........................User manual Troubleshooting ........................User manual Tips and Tricks ....................www.HandiQuilter.com/Live/ https://www.youtube.com/user/HandiQuilterHQ/videos Training and Education Options................www.HandiQuilter.com Customer Care/Technical Support ........1-877-MY-QUILT (697-8458) or 801-292-7988 Available 8:00 AM to 5:00 PM Mountain Time, Monday to Friday HQcares@HandiQuilter.com...
Designed by a Quilter, for Quilters® and we are committed to your quilting success. With that in mind, we invite you to bookmark our website: www.HandiQuilter.com and invite you to visit to learn more about the art of quilting. We’ve posted videos on subjects as diverse as Oiling Your Machine to Making Perfect Feathers.
IMPORTANT SAFETY INSTRUCTIONS Read all instructions before using this machine. When using this machine, basic safety precautions should always be followed, including the following: DANGER — To reduce the risk of electric shock: • A quilting machine should never be left unattended when plugged in. Always unplug the machine from the electrical outlet immediately after using and before cleaning.
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• N'utilisez que les aiguilles conçues pour le quilting en piqué libre et recommandées par Handi Quilter pour cette machine. D'autres types d'aiguilles risqueraient de se fracturer au cours d'un quilting normal. www.HandiQuilter.com...
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• Ne pas laisser les enfants jouer avec la machine. Une attention particulière est nécessaire lorsque cette machine est utilisée par ou à proximité d'enfants. • Cette machine peut être utilisée par des enfants de 8 ans et plus, ainsi que par des personnes atteintes d'un déficit physique, sensoriel ou mental, peu expérimentées ou ayant peu de connaissances, à...
If the machine breaks down or needs adjustment, first check the troubleshooting chart in the appendix to inspect and adjust the machine yourself. For more product information and updates, visit our website at www.HandiQuilter.com. The contents of this manual and product specifications are subject to change without prior notice.
About Your Machine General Specifications The HQ Capri utilizes high-tech electronics and an innovative touch-pad user interface to offer greater functionality and ease of operation to home quilters than ever before conceived in the quilting industry. The HQ Capri quilting machine is a high quality machine that incorporates very robust design features and is very easy to service.
7. Take-Up Lever 2. Thread Guide A 8. Thread Guide E 3. Three-Hole Thread Guide B 9. Front Casing/Frame 4. Thread Guide C 10. Hand Wheel 5. Top Thread Tension Assembly 11. Display 6. Stirrup Thread Guide D 10 | www.HandiQuilter.com...
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Back Side View 12. Needle Bar 19. Front Threaded Display Mounting Holes 13. Needle Bar Thread Guide 20. Front Base 14. Needle 21. Back Casing/Frame 15. Ruler Foot 22. Rear Base 16. Needle Plate 23. Color Touch-Screen Display Connector 17. Handi Feet mount 24.
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25. On/Off Switch 30. Electronic Control Pod (C-Pod) 26. Power Cord Connector 31. Bobbin Assembly 27. Accessory Power Outlet 32. LED Light Ring 28. Foot Pedal Connector 33. Power Pod (P-Pod) 29. Spool Pin 1 34. Spool Pin 2 12 | www.HandiQuilter.com...
Installation and Setup Setting Up the Table The HQ InSight™ Table is designed to accommodate the HQ Capri machine. It has legs that are height- adjustable and is heavy enough to provide stabilization for quilting at high speeds. See the instructions provided with the HQ InSight Table for table assembly. Placing the Machine in the Table 1.
5. Tighten the nut to secure the mast to the machine. NOTE: The eyelets of the thread mast MUST be centered over the spool pins. This ensures that the cone of thread will not pull, turn or tilt, which will cause thread tension problems. 14 | www.HandiQuilter.com...
Installing the Color Touch-Screen The color touch-screen comes pre-installed on its mounting bracket. NOTE: Confirm that the power is turned off before installing the color touch-screen. 1. Remove the two bolts from the bag in which they are packed. 2.
2.5mm hex wrench. If it isn’t properly centered, loosen the lock nut on the foot adaptor with an 8mm wrench, center the foot with the needle; hold the foot firmly in position; and tighten the lock nut. 16 | www.HandiQuilter.com...
B when using these threads. ing threading and other tips. These videos are also www.HandiQuilter.com breakage, in which case you may try skipping one or available on www.HandiQuilter.com. two holes on thread guide B. | 17 HQ Capri User Manual...
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It is also possible to bend the needle while it is threaded if care is not taken while moving the quilt across the quilting table because the top tension is never released. 18 | www.HandiQuilter.com...
Inserting (or Changing) the Needle The needle that is in the machine when it arrives at your home has been used for 20 minutes of testing. It is possible that it could be damaged in shipping or as you remove the machine from the box. For these reasons, Handi Quilter recommends that you replace the needle before beginning to quilt with your new machine.
NOTE: Bobbin tension and other tips can be found on the USB stick included with the machine. Videos showing adjusting. These videos are also available on www.HandiQuilter.com. 20 | www.HandiQuilter.com...
Drawing The Bobbin Thread to the Top of the Quilt 1. After threading the machine, plug it in and turn on the power. Place quilt sandwich under hopping foot. 2. While firmly holding the tail of the needle thread with the left hand, choose one of the following methods to cycle the needle through one full rotation to bring the bobbin thread to the top of the quilt.
Maintenance NOTE: Turn off the machine and remove the power cord when performing maintenance on the machine. Cleaning and Lubricating the Machine Only use light sewing machine oil in the HQ Capri. Internal oiling is not necessary on the HQ Capri except when the machine is taken to a service technician for routine maintenance and cleaning.
Speed controls consist of “+” and “–” buttons and the white My Speed display box. Pressing the “+” button will increase the maximum motor speed the pedal controls. Pressing the “–” button will decrease the maximum speed. 24 | www.HandiQuilter.com...
(D) Presets Save up to two preset speeds to quickly switch between speed preferences. For example, you may prefer a slower speed when using rulers and a faster speed when doing all- over meandering. Use the “+” and “–” buttons to adjust the speed percentage and then press the Record button next to one of the preset values to store that speed as a preset.
Green indicates the selected button. The Needle Stop buttons indicate the position the needle will stop, up or down, when the foot pedal is released or the Play button is turned off. 26 | www.HandiQuilter.com...
(I) Up/Down/TieOff The arrow buttons can assist in creating tieoff stitches, basting, or needle-positioning functions without the use of the foot pedal. Pressing and releasing the arrow button quickly will send the needle to the next needle stop position. If the needle is up, pressing the button will cause the needle to move to the down position.
In Precision mode, the needle will not move until the fabric moves across the table. In Cruise mode, the needle will stitch immediately at the Cruise speed as soon as you press the Play button or on the foot pedal. 28 | www.HandiQuilter.com...
Tools Menu The Tools menu allows access to other functions available on the HQ Capri. Low Bobbin The HQ Capri includes a low bobbin alarm to estimate how soon the bobbin thread will run out. Timer and Stitch Count Track the time and stitch count per quilt project. Alarms The machine has two alarms.
Simply go through the record process with a full bobbin of that type of thread and then store the capacity as a preset. Press the corresponding preset button “F”, insert a full bobbin with that type of thread, and press New Bobbin button to start. 30 | www.HandiQuilter.com...
Timer and Stitch Count Use the quilting timer to keep track of how much time is spent on a quilt. When beginning a new project, press the Reset button. Then press the Play button to begin recording quilting time. The timer records only when the machine is quilting.
• Motion Sensor Test (Stitch Regulation) • Needle Sensor Test • Tension Calibration • Foot Pedal Test Press the Home button to return to the Main menu screen or the Tools button to return to the Diagnostics screen option. 32 | www.HandiQuilter.com...
Diagnostics Tests Motor Sensor Test The Motor Sensor Test helps you determine if there may be a problem with the HQ Capri motor. Slowly rotating the hand wheel should result in an audible beep. If you get a constant solid beep or no beep at all, this indicates a failed test and the machine should be inspected by a quali fied Handi Quilter repair technician.
If you hear a constant beep or no beep at all for a full 360° rotation of the hand wheel, this indicates a failed test and the machine should be inspected by a quali fied Handi Quilter repair technician. 34 | www.HandiQuilter.com...
Tension Calibration The Tension button on the Diagnostics menu resets the tension device. Only calibrate the tension device under the direction of Handi Quilter technical support. When calibrating the tension, do the following: 1. Remove the tension knob. 2. Gently press the spring against the tension discs while not compressing the spring.
6. When the machine update button is selected,the display screen stays on and a count downnumber appears above the machine update button icon. A four tone signal sounds when the update on the machine is done. 36 | www.HandiQuilter.com...
System Information Screen (A) The Lifetime stitch counter counts the number of stitches the machine has performed. The Lifetime count is the total number of stitches made since the machine was built. The Lifetime counter cannot be reset and should be used as an indicator to determine when general machine maintenance should be performed by an authorized Handi Quilter Retailer.
When quilting, relax your hands and maintain a light touch on the fabric. Gripping the fabric too tightly may cause body tension resulting in poor quilting quality and discomfort. Different colors of fabric may require different brightness settings for the LED light ring to prevent eye strain� 38 | www.HandiQuilter.com...
You can correct many problems on your own. If you need additional help, contact your local, authorized Handi Quilter retailer. You can also contact Handi Quilter technical solutions at 1-801-292-7988, 1-877-MY-QUILT (697-8458), or TechCares@HandiQuilter.com. First check the following: 1. The AC power cord is properly connected and both power switches are turned on.
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• Since thread slides over the surface of the bobbin case at a high corroded, dirty, etc. speed, make sure the case is free of any lint or foreign matter that could impede thread passage through the machine. 40 | www.HandiQuilter.com...
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Moving the quilt too fast • Synchronize quilt movement and needle speed to get your desired for needle speed selected stitch length. Elongated stitches are an indication of moving the (Manual mode) quilt too fast for the current speed. Tension is Poor Corrective Measure(s) Lint caught under the tension •...
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Sewing in one place too long will cause the thread to break. Improper needle/hook • Machine timing needs to be checked. Consult an authorized relationship Handi Quilter technician. 42 | www.HandiQuilter.com...
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Damage or burr at needle hole • If thread is shredding at the throat plate, check for burrs or jagged of throat plate or other thread edges. Gently rub with emery cloth to remove the sharp edge. handling part Consult a repair technician to polish any hard-to-reach or delicate areas, or if the burr is inside the throat.
Accessories (Available from your local HQ Retailer or at www.HandiQuilter.com) Horizontal Spool Pin HQ Capri 18" Table Extension An optional horizontal spool pin is available for use Expand your original HQ Capri table with HQ Capri with delicate threads such metallics or holographic Table Extensions.
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Appendix 1 Federal Communications Commissions (FCC) Declaration of Conformity (For USA Only) Responsible Party: Handi Quilter, Inc. 501 North 400 West North Salt Lake, UT 84054 declares that the product Product Name: HQ Capri complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
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501 North 400 West North Salt Lake, UT 84054 801-292-7988 • 877-697-8458 Email: sales@handiquilter�com www�HandiQuilter�com Warranty issues should, whenever possible, first be submitted to the Authorized Retailer who completed your service and training. These Retailers have been selected for their dedication to customer satisfaction and have been trained in technical service.
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Any product to be returned to the factory, either by customers or Retailers, must be accompanied by a Return Material Authorization Number (RMA). RMAs may be obtained by email (sales@handiquilter.com) or by calling customer support toll free at 1-877-697-8458. If it is determined that the Product may be defective, an RMA number will be issued with instructions for Product return.
Handi Quilter Machine Warranty Mail or Fax completed Warranty Registration Card within 30 days of purchase. If you have questions, email HQCares@HandiQuilter.com or call Customer Relations at 1-877-697-8458. Online warranty registration is also available at HandiQuilter.com. MAIL TO: Handi Quilter, Inc.
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How to use the functions of the touch-screen North Salt Lake, UT 84054 □ How to set the presets and My Speed □ How to use needle up/down and tie-off buttons □ Retain a copy for your records. How to tie off 50 | www.HandiQuilter.com...
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Need help?
Do you have a question about the HQ Capri 18 and is the answer not in the manual?
Questions and answers
Can the Capri 18 be put on rails and frame, like a regular long arm? Can the stitch regular be moved to it as well? Considering buying one from an estate of a friend.