AT&T CL81114 Complete User's Manual page 89

Appendix
Troubleshooting
My calls cut in and out while I'm using my cordless handset.
• Other electronic products such as HAM radios and other DECT
phones, can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types
of electronic devices.
• Do not install this phone near a microwave oven or on the same
electrical outlet. You might experience decreased performance
while the microwave oven is operating.
• If you plug your phone in with a modem or surge protector, try
plugging the phone (or modem/surge protector) into a different
location. If this does not solve the problem, relocate your phone
or modem farther apart from one another, or use a different
surge protector.
• Move your telephone base to a higher location. The phone
might have better reception when installed in a high area.
• If other phones in your home are having the same problem,
contact your telephone service provider (charges may apply).
The charge light is off.
• Make sure you plug the power and line cords in correctly
and securely.
• Unplug the electrical power. Wait for 15 seconds, then plug it
back in. Allow up to one minute for the cordless handset and
telephone base to reset.
• Clean the cordless handset, charger and telephone base
charging contacts each month with a pencil eraser or cloth.
• The battery may not be connected to the handset or is missing
completely. Ensure that the battery is installed properly.
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