Microsoft Lumia User Manual

Microsoft Lumia User Manual

Lumia with windows phone 8.1 update
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User Guide

Lumia with Windows Phone 8.1
Update
Issue 1.0 EN-US

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Summary of Contents for Microsoft Lumia

  • Page 1: User Guide

    User Guide Lumia with Windows Phone 8.1 Update Issue 1.0 EN-US...
  • Page 2 To find answers to your questions and to get helpful tips, tap Lumia Help+Tips. If you’re new to Lumia, check out the section for new users. For information on Microsoft Mobile Service terms and Privacy policy, go to www.microsoft.com/mobile/privacypolicy. © 2015 Microsoft Mobile. All rights reserved.
  • Page 3: Table Of Contents

    User Guide Lumia with Windows Phone 8.1 Update Contents For your safety Contacts Get started Social networks Lock the keys and screen Messages Charge your phone Mail Your first Lumia? Camera Set up your phone Get to know Lumia Camera...
  • Page 4 Update your phone software Use a high speed connection Use a secure VPN connection Wi-Fi Bluetooth Memory and storage Copy content between your phone and computer Security Wallet Access codes Troubleshooting and support © 2015 Microsoft Mobile. All rights reserved.
  • Page 5: For Your Safety

    Only qualified personnel may install or repair this product. BATTERIES, CHARGERS, AND OTHER ACCESSORIES Use only batteries, chargers, and other accessories approved by Microsoft Mobile for use with this device. Third-party chargers that comply with the IEC/EN 62684 standard, and that can connect to your device micro USB connector, may be compatible. Do not connect incompatible products.
  • Page 6: Get Started

    Want to avoid accidentally making a call when your phone is in your pocket or bag? Press the power key. Unlock the keys and screen Press the power key, and drag the lock screen up. © 2015 Microsoft Mobile. All rights reserved.
  • Page 7: Charge Your Phone

    To switch on double-tap, on the start screen, swipe down from the top of the screen, tap ALL SETTINGS > touch, and switch Wake up to On . Double- tap is not supported by all phones. For availability, go to www.microsoft.com/mobile/ support/wpfeatures. Set the keys and screen to lock automatically On the start screen, swipe down from the top of the screen, tap ALL SETTINGS >...
  • Page 8 You may need a wireless charging cover for wireless charging to work. The cover may be included in the sales box, or it may be sold separately. Only use original Lumia wireless charging covers designed for your phone. Wireless chargers are sold separately.
  • Page 9 Warning: Make sure there’s nothing between the charger and the device. Do not attach any objects, such as stickers, on the device surface near the charging area. For more info on wireless charging, see the user guide of your charger and wireless charging cover. © 2015 Microsoft Mobile. All rights reserved.
  • Page 10: Your First Lumia

    When you turn your phone on for the first time, your phone guides you to set up your network connections, phone settings, and Microsoft account in one sitting. You need a Microsoft account to back up and restore your phone, to buy, install, and update apps, and to access some Microsoft services, such as: •...
  • Page 11: Explore Your Tiles, Apps, And Settings

    Tip: You can also create a Microsoft account later. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > email+accounts > add an account > Microsoft account. Parents must approve the account for children under the age of 13. To approve the account, on the start screen, swipe down from the top of the screen, tap ALL SETTINGS >...
  • Page 12 2. To add an app shortcut to your start screen, in the apps menu, tap and hold the app, and tap pin to start. Check notifications and change settings quickly Swipe down from the top of the screen. © 2015 Microsoft Mobile. All rights reserved.
  • Page 13: Navigate Inside An App

    In most apps, to go to another view, swipe left. Find more options in an app In the options menu, you can find additional settings and actions that are not shown as icons. © 2015 Microsoft Mobile. All rights reserved.
  • Page 14: Use The Touch Screen

    Tip: You can even use your phone while wearing gloves. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > touch, and switch Touch sensitivity to high. Sensitive touch is not supported by all phones. For availability, go to www.microsoft.com/mobile/support/wpfeatures. © 2015 Microsoft Mobile. All rights reserved.
  • Page 15 To quickly scroll through a long list or menu, slide your finger quickly in a flicking motion up or down the screen, and lift your finger. To stop the scrolling, tap the screen. © 2015 Microsoft Mobile. All rights reserved.
  • Page 16 ALL SETTINGS > screen rotation. Switch Rotation lock to On Screen rotation may not work in all apps or views. © 2015 Microsoft Mobile. All rights reserved.
  • Page 17: Back, Start, And Search Keys

    Transfer content to your Lumia phone Learn how to transfer content to your Lumia phone. Transfer content to your new Lumia phone There are nifty ways to transfer your photos, videos, and other important stuff from your old to your new phone.
  • Page 18 Lumia phone is your Microsoft account. If you don't have a Microsoft account set up on your new Lumia phone yet, on the start screen, swipe down from the top of the screen, tap ALL SETTINGS > email+accounts > add an account, and create a Microsoft account following the instructions shown on the screen.
  • Page 19 1. To select what you want to back up to your Microsoft account, on your previous Windows Phone device, tap Settings > backup. Your contacts and calendar are backed up automatically to your Microsoft account. 2. On your new Lumia phone, sign in to your Microsoft account. Your contacts, calendar, and text messages are automatically transferred to your new Lumia phone.
  • Page 20 Your files are copied to OneDrive. Your photos are copied to the Pictures folder in OneDrive, and your contacts and calendar events to your Outlook.com. 4. To access your photos, on your Lumia phone, swipe left, and tap OneDrive. Your contacts and calendar events are synced automatically.
  • Page 21: Basics

    Note that by using the software, you accept the terms. If you do not accept the terms, do not use the device or software. Instead contact Microsoft Mobile or the party from which you purchased the device to determine its return policy.
  • Page 22 View, switch between, and close open apps To view the open apps, press and hold . To switch the app, swipe to the app you want, and tap the app. To close the apps you no longer need, tap © 2015 Microsoft Mobile. All rights reserved.
  • Page 23 Personalize the navigation bar All Lumia phones have 3 keys across the bottom: the back, start, and search key. You can change the way this navigation bar behaves. Hiding the navigation bar is not supported by all phones. For availability, go to www.microsoft.com/mobile/support/wpfeatures.
  • Page 24 Airplane mode closes connections to the mobile network and switches your device's wireless features off. If supported by your device, the NFC payment and ticketing feature of the device © 2015 Microsoft Mobile. All rights reserved.
  • Page 25 Icons that show the network connection type may vary between regions and network service providers. An EDGE data connection is open. A GPRS data connection is open. Your phone is connected to a 3G network. A high-speed (HSDPA/HSUPA) data connection is open. © 2015 Microsoft Mobile. All rights reserved.
  • Page 26 Cortana Cortana is handling your calls and messages. Call forwarding Your calls are forwarded to another number or your voice mailbox. Location An app or service is using your location info. Driving mode © 2015 Microsoft Mobile. All rights reserved.
  • Page 27: Accounts

    Create your Microsoft account Spice up your life and get more from your phone – create a Microsoft account. If you didn’t create a Microsoft account during the first start-up, you can always do it later. © 2015 Microsoft Mobile. All rights reserved.
  • Page 28 Add a Microsoft account to your phone If you didn’t sign in to your Microsoft account during the first start-up, you can add the account to your phone later and get your data and settings easily on all your devices.
  • Page 29 Xbox doesn't support child accounts in some countries or regions where Windows Phones are available. 1. Go to https://www.windowsphone.com/family, and log in to your Microsoft account. 2. Add the account you want to My Family. 3. Change the settings for your kid’s account.
  • Page 30 To upload your photos, documents, or other stuff saved on your phone, tablet, or computer to OneDrive, you need to sign in to your Microsoft account. To access the uploaded content on another device, you need to sign in to the same Microsoft account that was used when uploading the content.
  • Page 31: Personalize Your Phone

    2. Tap a photo, crop it as you like, and tap Tip: Why not match your background and tile colors with your background picture? Tap Background or Accent color. To share your theme and other settings to all your © 2015 Microsoft Mobile. All rights reserved.
  • Page 32 To open an app from the folder, tap the folder, then tap the app you want. To change the name of the folder, tap and hold the name, and type in the name you want. To remove a folder, unpin the tiles in it. © 2015 Microsoft Mobile. All rights reserved.
  • Page 33 On the start screen, swipe down from the top of screen, tap ALL SETTINGS > start+theme, and switch Show more Tiles to On You can now move and resize the tiles to benefit from the new column. © 2015 Microsoft Mobile. All rights reserved.
  • Page 34 To save power, your screen goes on standby when you’re not using your phone actively. With Glance screen, you can easily check the time even when your screen times out. Glance is not supported by all phones. For availability, go to www.microsoft.com/mobile/ support/wpfeatures.
  • Page 35 On your own lock screen, swipe left, and on the kid's lock screen, swipe up. Switch the kid's start screen off On the start screen, swipe down from the top of the screen, tap ALL SETTINGS, and switch kid's corner to Off © 2015 Microsoft Mobile. All rights reserved.
  • Page 36 If you have switched Flip to silence on, you can simply turn your phone face down. To switch Flip to silence on, on the start © 2015 Microsoft Mobile. All rights reserved.
  • Page 37: Cortana

    You can do all this using your voice, with only a minimum of fiddling with the touch screen to distract you from other activities. You need a Microsoft account to use Cortana. This feature is not available in all languages. If you set your phone to a language not supported, the Cortana tile and app aren’t shown.
  • Page 38: Accessibility

    Train your personal assistant to recognize your voice and wake it up just by calling its name. The Hey Cortana voice activation is not available in all regions or languages and not supported by all phone models. For availability, go to www.microsoft.com/mobile/support/ wpfeatures.
  • Page 39: Take A Screenshot

    Take a screenshot You can take screenshots of what’s on your phone screen and use them like any photos. 1. Press the volume up key and the power key at the same time. © 2015 Microsoft Mobile. All rights reserved.
  • Page 40: Extend Battery Life

    ALL SETTINGS > Battery Saver. When your phone goes into battery saver mode, you may not be able to change the settings of all apps. © 2015 Microsoft Mobile. All rights reserved.
  • Page 41 Use location services selectively If you want to keep location services turned on, but don't want to use check-in services, on the start screen, swipe down from the top of the screen, and © 2015 Microsoft Mobile. All rights reserved.
  • Page 42: Save On Data Roaming Costs

    Using a Wi-Fi connection is generally faster and less expensive than using a mobile data connection. If both Wi-Fi and mobile data connections are available, your phone uses the Wi- Fi connection. On the start screen, swipe down from the top of the screen, and tap © 2015 Microsoft Mobile. All rights reserved.
  • Page 43: Write Text

    Swipe from the first letter of the word, and draw a path from letter to letter. Lift your finger after the last letter. To continue, keep on swiping without tapping the space key. Your phone adds the spaces. © 2015 Microsoft Mobile. All rights reserved.
  • Page 44 Tip: To put a period at the end of a sentence, and to start a new sentence, tap the space key twice. Tip: To quickly type in a number or special character, while holding the numbers and symbol key, slide your finger to the character, and lift your finger. © 2015 Microsoft Mobile. All rights reserved.
  • Page 45 If the word is wrong, tap it to see the original word and a few other suggestions. Correct a word If you notice that you have misspelled a word, tap it to see suggestions for correcting the word. © 2015 Microsoft Mobile. All rights reserved.
  • Page 46 Tap the language key repeatedly until the language you want is shown. The keyboard layout and word suggestions change according to the language selected. The language key is only shown when more than one keyboard has been installed. © 2015 Microsoft Mobile. All rights reserved.
  • Page 47: Scan Codes Or Text

    Use your phone camera to scan things, such as QR codes, barcodes, and book and DVD covers, and get further info on what your phone recognizes. Vision search is not supported by all phones. For availability, go to www.microsoft.com/ mobile/support/wpfeatures.
  • Page 48: Clock And Calendar

    Tip: Pressing the back key snoozes the alarm for 2 minutes. Turn an alarm off Alarms, and switch the alarm to Off Delete an alarm Tap the alarm and © 2015 Microsoft Mobile. All rights reserved.
  • Page 49 You can send meeting invitations to contacts who have a mail address. Create an event on another calendar By default, your events go to your Microsoft account calendar. If you have, for example, a shared calendar with your family, you can create and share the event instantly. To change the calendar when creating the event, tap more details >...
  • Page 50 2. To show or hide a calendar, tap > settings, and turn the calendar on or off. When a calendar is hidden, the calendar events and reminders are not shown in different calendar views. © 2015 Microsoft Mobile. All rights reserved.
  • Page 51: Dual Sim

    Don’t want work to interfere with your free time? Or do you have a cheaper data connection on one SIM? With a dual SIM phone, you can use 2 SIM cards at the same time. Dual SIM is not supported by all phones. For availability, go to www.microsoft.com/mobile/ support/wpfeatures.
  • Page 52: Browse Your Sim Apps

    SIM while you’re having a call on the other, you can manage your calls from both SIMs just like with only one SIM. Dual SIM is not supported by all phones. For availability, go to www.microsoft.com/mobile/ support/wpfeatures. You must have both SIMs inserted to access the dual SIM call settings.
  • Page 53: Store

    The availability of Store and the selection of items available for download depend on your region. To download from Store, you need to be signed in to your Microsoft account on your phone. When you're signed in, you are offered content compatible with your phone.
  • Page 54 Tip: Did you find something in Store that you know your friends would be interested in? Tap share to send them a link. Tip: Want to get personalized suggestions on which apps and games might interest you? Sign in to your Microsoft account, and Store suggests a selection of apps for you. Search Store...
  • Page 55 Tip: If your kid has a Windows Phone 8.1, you can use the My Family website to manage their game and app downloads and settings. To set up My Family, go to https:// www.windowsphone.com/family, sign in to the Microsoft account with both your and the kid’s mail address and password, and follow the instructions.
  • Page 56: People & Messaging

    Tip: If you have a dual SIM phone, you can select the SIM that’s used to call each contact. , swipe to contacts, and tap the contact’s name and . Dual SIM is not supported by all phones. For availability, go to www.microsoft.com/mobile/support/ wpfeatures. Call a phone number , type in the phone number, and tap call.
  • Page 57: 2015 Microsoft Mobile. All Rights Reserved

    If you don't yet have the Skype app, you can download it from www.windowsphone.com. Skype, and sign in with the same Microsoft account that you use with your phone. To call a Skype contact, swipe to people, tap the contact you want to call, and tap For more info on Skype-to-Skype calls, see the video at www.youtube.com/watch?
  • Page 58: 2015 Microsoft Mobile. All Rights Reserved

    1. When someone calls you, tap TEXT REPLY. 2. Tap type a message..., and write your message. You can only reply by a text message to calls from the contacts saved in your phone. © 2015 Microsoft Mobile. All rights reserved.
  • Page 59: 2015 Microsoft Mobile. All Rights Reserved

    Besides forwarding calls to another phone number, you can also forward these calls to your voice mail and listen to them later. For availability of this feature, contact your network service provider. Dual SIM is not supported by all phones. For availability, go to www.microsoft.com/mobile/support/wpfeatures. © 2015 Microsoft Mobile. All rights reserved.
  • Page 60: 2015 Microsoft Mobile. All Rights Reserved

    Listen to a voice message , and swipe right to see the list of voice mail messages. If asked, type in the password, and tap the message you want to listen to. © 2015 Microsoft Mobile. All rights reserved.
  • Page 61: 2015 Microsoft Mobile. All Rights Reserved

    On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > call +SMS filter. Switch Block calls+SMS to On Check which numbers are blocked Tap blocked numbers. Get notifications about blocked calls or messages Tap advanced, and switch Notifications to On © 2015 Microsoft Mobile. All rights reserved.
  • Page 62: Contacts

    Add or delete a contact Keep your friends with you. Save their phone numbers, addresses, and other info to the People hub. People, and swipe to contacts. © 2015 Microsoft Mobile. All rights reserved.
  • Page 63 You cannot save a contact to your phone only, it’s always saved to an account. 3. Add the contact details, and tap Tip: Your contacts are backed up automatically to your Microsoft account. Edit a contact Tap the contact and , and edit or add details, such as a ringtone or a web address.
  • Page 64 1. Tap the main contact you want to link to and 2. Tap choose a contact and the contact to be linked. Unlink a contact Tap the main contact and , and tap the contact to be unlinked and unlink. © 2015 Microsoft Mobile. All rights reserved.
  • Page 65 Tip: If your old phone is a Windows Phone device, or if you have previously backed up your contacts to your Microsoft account, to import your contacts from the service, just sign in to your account on your phone. The contacts are imported automatically.
  • Page 66 You can easily share a contact with your friends. 1. On the start screen, tap People, and swipe to contacts. 2. Tap a contact and > share contact > 3. Select how you want to share, and follow the instructions. © 2015 Microsoft Mobile. All rights reserved.
  • Page 67: Social Networks

    See your friends' status updates After you set up your social networking services, such as Twitter, on your phone, you can follow your friends' status updates in the People hub. People, and swipe to what's new. © 2015 Microsoft Mobile. All rights reserved.
  • Page 68: Messages

    Tip: To add a smiley, tap 5. To add an attachment, such as a photo, tap , and select the attachment. 6. To send the message, tap If you’re unable to send a multimedia message, check the following: © 2015 Microsoft Mobile. All rights reserved.
  • Page 69 • Your mobile subscription supports multimedia messages. • Your data connection is switched on. Swipe down from the top of the screen, tap ALL SETTINGS > cellular+SIM, and switch Data connection to On © 2015 Microsoft Mobile. All rights reserved.
  • Page 70 People, and swipe to rooms. 1. Tap the group and text or send email. 2. Write and send your message. Tip: To create a group, tap > Group. © 2015 Microsoft Mobile. All rights reserved.
  • Page 71 If you don't yet have the Skype app, you can download it from www.windowsphone.com. 1. Tap Skype. 2. Sign in with the same Microsoft account that you use with your phone. 3. Swipe to people, and tap the contact you want to chat with. 4. Write your message, and tap For more info on Skype-to-Skype instant messages, see the video at www.youtube.com/...
  • Page 72: Mail

    To set up mail in your phone, you must be connected to the internet. If you didn't sign in to your Microsoft account during the first start-up, you can do it now. When you add a Microsoft account to your phone, a mail account is added automatically.
  • Page 73 On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > email +accounts. Tap and hold the mailbox, and tap delete. You cannot delete the first Microsoft mailbox you signed in with. You must reset your phone to do that.
  • Page 74 , take a photo, and tap accept. 6. Tap to send the mail. Send an Office document Office, tap the document you want to send and > share..., and select the mail account you want to use. © 2015 Microsoft Mobile. All rights reserved.
  • Page 75 Do you receive mail that needs a quick answer? Reply straight away using your phone. 1. Tap 2. Open the mail, and tap Tip: To reply to the sender only, tap reply. To reply to the sender and all the other recipients, tap reply all. © 2015 Microsoft Mobile. All rights reserved.
  • Page 76 The new unified inbox is pinned to the start screen. Unlink unified inboxes On the start screen, tap the unified inbox and > linked inboxes. In the list, tap the inboxes you want to unlink and unlink. © 2015 Microsoft Mobile. All rights reserved.
  • Page 77: Camera

    Record high-definition videos. 4K and Full HD videos are not supported by all phones. For availability, go to www.microsoft.com/mobile/support/wpfeatures. • Pick the best frame or create an action shot from a high-definition video with the Lumia Moments app • Take lossless Digital Negative (DNG) photos •...
  • Page 78: Change The Default Camera

    For availability, go to www.microsoft.com/ mobile/support/wpfeatures. Tip: Why not try other cool Lumia apps to make the most of your photos? To reframe your photo while keeping the full-resolution original, or to apply filters and other special effects, use the Lumia Creative Studio app.
  • Page 79 Glam up your selfie Use the Lumia Selfie app to take cool selfies. Your photo is enhanced and ready to be shared in a snap. To download the Lumia Selfie app or check that you have the latest version, go to www.windowsphone.com.
  • Page 80 Camera Roll or Lumia Storyteller. Living Images is not supported by all phones. For availability, go to www.microsoft.com/ mobile/support/wpfeatures. Make sure you have downloaded the latest version of the Lumia Camera app from Store. 1. Tap Lumia Camera >...
  • Page 81: Advanced Photography

    Take photos like a pro Would you like to use your full creative potential, and take professional-looking photos? With Lumia Camera, you can manually adjust the camera settings both in camera and video mode. 1. Tap Lumia Camera.
  • Page 82 Take lossless photos Lumia Camera lets you take lossless Digital Negative (DNG) photos, which have better post- editing possibilities. The Digital Negative (DNG) format is not supported by all phones. For availability, go to www.microsoft.com/mobile/support/wpfeatures. 1. Tap Lumia Camera >...
  • Page 83 2. Tap 3. To take a photo, tap The phone takes a sequence of photos. To see what you can do with them, tap , then tap the photo and edit smart sequence. © 2015 Microsoft Mobile. All rights reserved.
  • Page 84 Use the Lumia Cinemagraph app to animate your still photos and make them seem almost alive. To download the Lumia Cinemagraph app or check that you have the latest version, go to www.windowsphone.com. Lumia Cinemagraph may not be available for all phone models.
  • Page 85: Photos And Videos

    The photos you've taken or videos you've recorded with your phone are saved to the Photos hub, where you can browse and view them. To find your photos and videos easily, mark your favorites, or organize them into albums. © 2015 Microsoft Mobile. All rights reserved.
  • Page 86 To easily find photos of an occasion, a person, or a trip, organize your photos into albums according to subject, for example. If your computer is a Mac, install the Windows Phone app from the Mac App Store. © 2015 Microsoft Mobile. All rights reserved.
  • Page 87 Create the stories of your life Let your photos tell the stories of your life with Lumia Storyteller. To download the Lumia Storyteller app or check that you have the latest version, go to www.windowsphone.com. Lumia Storyteller may not be available for all phone models.
  • Page 88 Take photo editing to the next level – add cool special effects to your favorite photos with Lumia Creative Studio. To download the Lumia Creative Studio app or check that you have the latest version, go to www.windowsphone.com. Lumia Creative Studio may not be available for all phone models.
  • Page 89 Save the edited photo > save. Tip: To revert to the original photo, tap > revert to original. © 2015 Microsoft Mobile. All rights reserved.
  • Page 90: Maps & Navigation

    Tip: To remove a route you no longer need from the map, tap > clear map. Get walking directions After creating your route, tap Get voice-guided driving directions After setting your destination (use your current location as the start point), tap > start voice nav. © 2015 Microsoft Mobile. All rights reserved.
  • Page 91: Download Maps To Your Phone

    Location information may not be available, for example, inside buildings or underground. For privacy information related to positioning methods, see the Microsoft Mobile Privacy Policy. The Assisted GPS (A-GPS) network service and other similar enhancements to GPS and GLONASS retrieve location information using the cellular network, and assists in calculating your current location.
  • Page 92: Internet

    1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > internet sharing. 2. Switch Sharing to On 3. To change the name of your connection, tap setup > Broadcast name, and write a name. © 2015 Microsoft Mobile. All rights reserved.
  • Page 93: Use Your Data Plan Efficiently

    4. Tap Tip: To search the internet, write a search word in the address bar, and tap Zoom in or out Place 2 fingers on the screen, and slide your fingers apart or together. © 2015 Microsoft Mobile. All rights reserved.
  • Page 94 > new InPrivate tab. Private browsing prevents your browser from storing browsing data, such as cookies, browsing history, and temporary internet files. Switch between tabs and the tab you want. Close a tab > © 2015 Microsoft Mobile. All rights reserved.
  • Page 95 To make sure Tap to share (NFC) is turned on, on the start screen, swipe down from the top of the screen, tap ALL SETTINGS > NFC, and switch Tap to share to On © 2015 Microsoft Mobile. All rights reserved.
  • Page 96: Search The Web

    NFC is not supported by all phones. For availability, go to www.microsoft.com/mobile/ support/wpfeatures. This feature may not be compatible with all phones that support NFC. The other phone must support NFC. For more info, see the user guide of the other phone.
  • Page 97: Entertainment

    3. When you’re done, tap MixRadio Discover new music with MixRadio. With MixRadio, you can: • Listen to curated mixes • Take your mixes offline and listen to them even without an internet connection © 2015 Microsoft Mobile. All rights reserved.
  • Page 98 Audio personalization is not enabled when listening to the FM radio or when using Bluetooth accessories. 1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > audio. © 2015 Microsoft Mobile. All rights reserved.
  • Page 99 Tip: To change the orientation of the projected screen, tap Advanced > External screen orientation. Tip: To show a dot on the projected screen when you touch the phone screen, for example, when showing a PowerPoint presentation, tap Advanced, and switch Show touch to On © 2015 Microsoft Mobile. All rights reserved.
  • Page 100 NFC is not supported by all phones. For availability, go to www.microsoft.com/mobile/support/wpfeatures. Tip: You can also connect using Bluetooth. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > Bluetooth, and pair your phone with the speaker. © 2015 Microsoft Mobile. All rights reserved.
  • Page 101: Fm Radio

    Listen to FM radio Enjoy your favorite FM radio stations on the go. FM radio is not supported by all phones. For availability, go to www.microsoft.com/mobile/ support/wpfeatures. To listen to the radio, you need to connect a compatible headset to the device. The headset acts as an antenna.
  • Page 102: Sync Music And Videos Between Your Phone And Computer

    For info on which app works with which computer, see the following table: Windows Windows Windows Windows Phone app Phone app Phone app Explorer for desktop for Mac Windows 8 Windows 8 RT Windows 7 Windows Vista/XP © 2015 Microsoft Mobile. All rights reserved.
  • Page 103: Games

    If your kid has a Windows Phone 8.1, you can use the My Family website to manage their game and app downloads and settings. To set up My Family, go to https:// www.windowsphone.com/family, sign in to the Microsoft account with both your and the kid’s mail address and password, and follow the instructions.
  • Page 104 If you don’t have the Xbox SmartGlass app in your phone, you can download it from www.windowsphone.com. Make sure you are signed in with the same Microsoft or Xbox Live account both on your phone and on your console. You can connect to the compatible Xbox One device using a Wi-Fi or a mobile data connection.
  • Page 105: Lifestyle Apps And Services

    To use the services, you need an internet connection. For information about possible data costs, contact your network service provider. Sign in to your Microsoft account to get the most out of the services. Some services may not be available in all countries or regions.
  • Page 106 3. Swipe left or right to explore the place information, such as attractions or restaurants. Book a hotel In the Travel app main view, tap Hotel Search, write a city, and tap a suggestion. Set the booking details, and tap . Then tap a hotel and Book. © 2015 Microsoft Mobile. All rights reserved.
  • Page 107 View flight information In the Travel app main view, tap Arrivals & Departures, Flight Status, or Flight Search. © 2015 Microsoft Mobile. All rights reserved.
  • Page 108: Office

    Microsoft SharePoint Workspace Mobile • OneDrive Work with Word Mobile Polish your documents on the road with Microsoft Word Mobile. You can create or edit documents and share your work on a SharePoint site. Office. 1. Swipe to places. 2. Tap the location of the file.
  • Page 109 Swipe to places, tap and hold the document, and tap delete. Work with Excel Mobile No need to travel to the office to check the latest figures. With Microsoft Excel Mobile, you can edit your spreadsheets, create new ones, and share your work on a SharePoint site.
  • Page 110 Tap the Excel file and > share..Work with PowerPoint Mobile Add the finishing touches to your presentation en route to your meeting with Microsoft PowerPoint Mobile. 1. Tap Office, swipe to places, and tap the location of the PowerPoint file you want to view.
  • Page 111: Write A Note

    6. To record a sound clip, tap 7. To save the changes, press If you have a Microsoft account set up on your phone, your changes are saved and synced to your default Personal (Web) notebook on OneDrive. Otherwise, your changes are saved on your phone.
  • Page 112: Use Your Work Phone

    For example, you can set your phone to lock automatically, or you can even locate your phone if it gets lost (not available in all regions). For more info, go to www.microsoft.com/en-gb/mobile/business/lumia-for-business. You may use a virtual private network (VPN) connection to access your company resources, such as intranet or corporate mail, or you may use a VPN service for personal purposes.
  • Page 113 • Start or join audio, video, or web conferences Lync is built to fully integrate with Microsoft Office. You can download the Microsoft Lync mobile version to your phone from Store. For more info, see the user documentation on the Microsoft Lync support pages at lync.microsoft.com/en-us/resources/pages/resources.aspx?title=downloads.
  • Page 114: Phone Management & Connectivity

    Make sure that the device battery has enough power, or connect the charger before starting the update. Warning: If you install a software update, you cannot use the device, even to make emergency calls, until the installation is completed and the device is restarted. © 2015 Microsoft Mobile. All rights reserved.
  • Page 115: Use A High Speed Connection

    Store > > downloads, and swipe to history. After the update, check the Lumia Help+Tips app or support pages for your new user guide. Switch off automatic update downloading If you want to keep tight control of your data costs, you can switch off automatic update downloading.
  • Page 116: Wi-Fi

    Your Wi-Fi connection is active when is shown on the status bar at the top of the screen. Wi-Fi positioning improves positioning accuracy when satellite signals are not available, especially when you are indoors or between tall buildings. © 2015 Microsoft Mobile. All rights reserved.
  • Page 117: Nfc

    Get started with NFC Switch the NFC features on in your phone, and start tapping to share stuff or connect to devices. NFC is not supported by all phones. For availability, go to www.microsoft.com/mobile/ support/wpfeatures. With NFC, you can: •...
  • Page 118 Hands busy? Use a headset. Or why not listen to music using wireless speakers? You only need to tap the compatible accessory with your phone. NFC is not supported by all phones. For availability, go to www.microsoft.com/mobile/ support/wpfeatures. Tap the NFC area of the accessory with the NFC area of your phone, and follow the instructions on the screen.
  • Page 119: Bluetooth

    2. To make a payment, tap the reader with the NFC area of your phone. Your service provider may ask you to confirm the payment. Note: Payment and ticketing apps and services are provided by third parties. Microsoft Mobile does not provide any warranty or take any responsibility for any such apps or services including support, functionality, transactions, or loss of any monetary value.
  • Page 120 The location of the received files depends on the other device. For details, see the user guide of the other device. If the other device is also a Lumia phone, the received files are saved in the apps they belong to. For example, photos are saved in the Photos hub.
  • Page 121: Memory And Storage

    Tip: You don’t need to back up your contacts and calendar events separately. Your phone automatically backs them up and keeps them in sync with your Microsoft account. If some of your downloaded apps are not included in the backup, you can re-download them from Store, as long as the app is available.
  • Page 122 You can restore your backed up data after resetting or updating your phone software, or when setting up a new phone. Sign in to your Microsoft account, and follow the instructions shown on your phone. To reset your phone, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS >...
  • Page 123 4–128GB card by a well-known manufacturer. For more info on memory cards, check the frequently asked questions. The memory card is not supported by all phones. For availability, go to www.microsoft.com/ mobile/support/wpfeatures.
  • Page 124: Copy Content Between Your Phone And Computer

    Tip: If your computer is a Mac, install the Windows Phone app from the Mac App Store. If you want to transfer your photos to a Mac, it is recommended that you use the Lumia Photo Transfer for Mac app, which you can download from www.microsoft.com/ mobile.
  • Page 125: And Videos

    (photos videos only) Windows 8 and later Windows 8 Windows 7 Windows Vista/XP Tip: The easiest way to access files on your phone is the Files app. You can download it from www.windowsphone.com. © 2015 Microsoft Mobile. All rights reserved.
  • Page 126: Security

    Press the power key, drag the lock screen up, and type in your security code. Change your security code On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > lock screen > change password. © 2015 Microsoft Mobile. All rights reserved.
  • Page 127 You need to have your Microsoft account on your phone. 1. On your computer, go to www.windowsphone.com. 2. Sign in with the same Microsoft account as on your phone. 3. Select find my phone. You can: •...
  • Page 128: Wallet

    Defining a PIN code for Wallet does not prevent using NFC for payments. Note: Payment and ticketing apps and services are provided by third parties. Microsoft Mobile does not provide any warranty or take any responsibility for any such apps or services including support, functionality, transactions, or loss of any monetary value.
  • Page 129: Access Codes

    IMEI This is used to identify phones in the network. You may also need to give the number to your care point services or phone dealer. To view your IMEI number, dial *#06#. © 2015 Microsoft Mobile. All rights reserved.
  • Page 130: Troubleshooting And Support

    2-key reset method: Press and hold the volume down key and power key at the same time for about 10 seconds. The phone restarts. If you’re unsure about which reset method is for your phone, go to www.microsoft.com/ mobile/support/wpfeatures. If your phone freezes frequently, update your phone software, or reset your phone. Resetting restores the factory settings, and erases all your personal content, including apps you've purchased and downloaded.
  • Page 131 © 2015 Microsoft Mobile. All rights reserved.

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