Related Manuals for Subaru STARLINK 2016
Summary of Contents for Subaru STARLINK 2016
- Page 1 SUBARU STARLINK ™ YOUR SUBARU CONNECTED Safety & Security OWNER’S MANUAL 2016 Love. It’s what makes a Subaru, a Subaru.
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Page 2: Table Of Contents
Setting or Changing your SUBARU STARLINK Personal Identification Number (PIN) ....................9 SUBARU STARLINK Packages and Features ............10 Accessing SUBARU STARLINK Features - Mobile App, MySubaru.com or by Phone ........................11 MySubaru Mobile Application - includes STARLINK Remote Services....11 Website......................... -
Page 3: Foreword
Foreword Welcome to SUBARU STARLINK For over 50 years, Subaru has been designing vehicles to help protect you and your passengers. Building on our long history of engineering safe vehicles, we are pleased to bring you SUBARU STARLINK vehicle technology, providing the feeling of security and peace of mind you’ve come to expect from Subaru. - Page 4 Foreword There are two ways to connect to SUBARU STARLINK Safety Plus & Security Plus services: MySubaru Mobile Application MySubaru.com...
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Page 5: Enrolling In Subaru Starlink
Enrolling in SUBARU STARLINK You can enroll in SUBARU STARLINK at your retailer or online at MySubaru.com. MySubaru is the Subaru owner website that allows you vehicle access to remote services, user preferences, diagnostic alerts and other useful features enabled by your STARLINK Safety Plus or STARLINK Safety Plus &... -
Page 6: You Can Choose One Of Two Starlink Packages At Sign Up
NOTE Please refer to “SUBARU STARLINK Packages and Features - page10”. A free trial period of STARLINK Safety Plus is available for the first year of ownership starting on the vehicle’s original date of purchase. You are also eligible for 3 months of... -
Page 7: Getting Started And Setting Subaru Starlink Preferences
Foreword Getting Started and Setting SUBARU STARLINK Preferences Getting Started is Easy 1. Log into your MySubaru.com account. 2. Select STARLINK Access. -
Page 8: Setting Preferences, Remote Services And Monthly Vehicle Health Report
Foreword Setting Preferences, Remote Services and Monthly Vehicle Health Report Under the STARLINK Remote Access tab on your MySubaru account, select the Preference tab. There, you will find the setup preferences and notifications for your STARLINK equipped vehicle. STARLINK Preferences can be found under your MySubaru account on the STARLINK Access tab. - Page 9 Foreword If you have selected the STARLINK Safety Plus & Security Plus package, you will be required to create a Personal Identification Number (PIN). “Log on to MySubaru and select “STARLINK Access” then select Update Profile”...
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Page 10: Setting Or Changing Your Subaru Starlink Personal Identification Number (Pin)
Foreword Setting or Changing your SUBARU STARLINK Personal Identification Number (PIN) In order to protect your privacy and vehicle information, a secure STARLINK Personal Identification Number (PIN) is required to use many of the STARLINK features and the MySubaru Mobile App. -
Page 11: Subaru Starlink Packages And Features
Monthly Vehicle Health Report Security Stolen Vehicle Recovery Vehicle Security Alarm Notification Remote Services Remote Door Lock/Unlock Remote Horn & Lights Remote Vehicle Locator *This feature is available only at participating Subaru CareConnect retailers. -
Page 12: Accessing Subaru Starlink Features - Mobile App, Mysubaru.com Or By Phone
NOTE If you have multiple SUBARU STARLINK equipped vehicles, please select the vehicle you want to access from the drop-down menu located near the top of the application. Otherwise, after your first login, Remote Services will... -
Page 13: Website
Next, choose the Remote Service that you would like to use. - You can choose to send the command immediately or set a time delay You must enter your STARLINK PIN (Refer to “Setting or Changing your SUBARU STARLINK Personal Identification Number (PIN) - page9”) ... -
Page 14: In-Car Application
Foreword In-Car Application Overhead console with Overhead console without ® ® EyeSight EyeSight Controls for operating the STARLINK in-vehicle voice-response are located on the overhead console. Press the SOS button for SOS Emergency Assistance* (Refer to “Using SOS Emergency Assistance - page15). -
Page 15: Subaru Starlink Features
Upon receiving the Automatic Collision Notification, a STARLINK Customer Care Advisor will attempt to establish voice communication with the vehicle occupants and dispatch appropriate services. Your advisor will respond promptly, 24/7/365 via SUBARU STARLINK to determine the nature of the emergency. -
Page 16: Sos Emergency Assistance
In the event of an emergency other than the Automatic Collision Notification*, your SUBARU STARLINK Customer Care Advisor will be ready to assist you. Press the red SOS button on the overhead console to promptly connect to your advisor from anywhere in the Continental U.S., Alaska, Hawaii and the District of Columbia. -
Page 17: Enhanced Roadside Assistance
SUBARU STARLINK Features Enhanced Roadside Assistance The Enhanced Roadside Assistance connects you directly with Subaru’s Roadside Assistance provider. Should you need assistance, STARLINK will know your exact GPS location coordinates and exactly where to find you. Roadside Assistance can help you with the following: ... -
Page 18: Diagnostic Alerts
SUBARU STARLINK Features Diagnostic Alerts SUBARU STARLINK monitors critical vehicle systems. If a warning light illuminates on the dashboard, you will receive an email explaining the issue and how to resolve it. With more serious issues, you will be prompted to visit your local retailer. -
Page 19: Monthly Vehicle Health Report
SUBARU STARLINK Features Monthly Vehicle Health Report Once a month, you will receive an email from SUBARU STARLINK reporting on your vehicle’s systems. The Monthly Vehicle Health Report will be available approximately 30 days after your new Subaru vehicle purchase. You will begin receiving comprehensive diagnostic evaluation involving most aspects of your vehicle’s performance (e.g., systems check, mileage... -
Page 20: Convenience
In order to use this feature, a STARLINK Personal Identification Number (PIN) is required. To create or change your STARLINK PIN, log on to www.MySubaru.com (Refer to “Setting or Changing your SUBARU STARLINK Personal Identification Number (PIN) - page9”). To Activate Remote Door Lock/Unlock by the MySubaru Mobile App: ... -
Page 21: Remote Horn & Lights
Convenience Remote Horn & Lights When unsure of where you parked your vehicle, you can remotely activate your lights or the horn and lights through your MySubaru Mobile App on your smartphone. To Activate Remote Horn & Lights by the MySubaru Mobile App: ... -
Page 22: Remote Vehicle Locator
Convenience Remote Vehicle Locator You can quickly and easily find the specific location of your vehicle using the Remote Vehicle Locator. To Activate Vehicle Locator via MySubaru Mobile App: Select Locate Vehicle Enter your STARLINK PIN The command will be sent to your vehicle ... -
Page 23: Vehicle Security Alarm Notification
Convenience Vehicle Security Alarm Notification Your SUBARU STARLINK system will automatically notify you when your security alarm is activated. This feature will automatically notify any preselected persons of your choice by automated phone call, text messaging, or email. You can update this preference on your MySubaru account. -
Page 24: Stolen Vehicle Recovery
Stolen Vehicle Recovery If your Subaru vehicle is ever stolen, you can get extra peace of mind knowing that a SUBARU STARLINK Customer Care Advisor will work with local law enforcement to help attempt to recover your vehicle. Once a police report is filed, a STARLINK Customer Care Advisor will help provide the authorities with relevant location information to assist in the recovery of your vehicle. -
Page 25: Index
Monthly Vehicle Health Report..................18 Remote Door Lock/Unlock ....................19 Remote Horn & Lights ......................20 Remote Vehicle Locator ....................21 Setting or Changing your SUBARU STARLINK Personal Identification Number (PIN) ..9 SOS Emergency Assistance ....................15 Stolen Vehicle Recovery ....................23 SUBARU STARLINK Packages and Features..............10 Troubleshooting........................25... -
Page 26: Troubleshooting
Troubleshooting If there is a problem with SUBARU STARLINK, start by checking the table below. Symptom Possible Cause Solution The system is unable to A subscription to the Sign up for a subscription connect to SUBARU SUBARU STARLINK to the SUBARU... -
Page 27: Faqs
There are two ways to connect using your smartphone. Entertainment services can be accessed via the SUBARU STARLINK Mobile STARLINK Safety Plus & Security Plus Remote Services can be accessed via the MySubaru Mobile App If your vehicle is STARLINK Safety Plus &... - Page 28 Advisor will know your exact GPS location and will be able to send help. What is the Monthly Vehicle Health Report? Once a month, SUBARU STARLINK will email you a report on the status of your key vehicle systems. A link within the email will take you to MySubaru to...
- Page 29 How does Stolen Vehicle Recovery work with local law enforcement to help recover my Subaru vehicle? If your Subaru vehicle is stolen, you will need to first file a police report with local law enforcement. The SUBARU STARLINK Customer Care Advisor will need a police report number to help local law enforcement find the location of your vehicle.
- Page 30 FAQs The information contained in this SUBARU STARLINK manual was correct at the time of printing. However, specifications and equipment can change without notice. Subaru reserves the right to change product specifications and equipment at any time without incurring obligations. Some vehicles are equipped with optional equipment. Specifications apply to...