Panasonic Lumix DMC-FZ300 Basic Owner's Manual page 67

Others
Mail-In Service
--Online Repair Request
Online Repair Request
To submit a new repair request and for quick repair status visit our Web Site at
http://shop.panasonic.com/support.
When shipping the unit, carefully pack, include all supplied accessories listed in the Owner's Manual,
and send it prepaid, adequately insured and packed well in a carton box. When shipping Lithium Ion
batteries please visit our Web Site at
http://shop.panasonic.com/support as Panasonic is committed to providing the most up to date
information. Include a letter detailing the complaint, a return address and provide a daytime phone
number where you can be reached. A valid registered receipt is required under the Limited Warranty.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL BE
REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF
PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR
THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits and Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES
NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER
damages which occurred in shipment, or failures which are caused by products not supplied by the
warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication,
alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper
maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or
liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product,
or service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that
is attributable to acts of God.
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SQT0946 (ENG)