Chapter 1. How To Handle Defective Returns; Overview - Genius KYE Systems SlimStar 100 Service Manual

SERVICE GUIDE

Chapter 1. How to Handle Defective Returns

1.1 Overview

Functioning NG
Receiving Defective
Keyboards
from Customers
Verifying problem &
Proceeding necessary tests
Functioning NG
Analyzing possible
Malfunction causes
Deciding & proceeding
the rectification methods
Replacing necessary
defective parts
Proceeding tests to verify
if the keyboard is functioning
normally
Functioning OK
Return the keyboards with
proper repackaging to
customers
VERSION 1.0
Functioning OK
Page 5 / Total 11 pages