Call Types; Defining Call Types (The First Time) - Lucent Technologies INTUITY Voice/FAX Messaging User Manual

1) prime-time internal, 2) prime-time external, and 3) out-of-hours calls
1) prime-time busy, 2) prime-time no answer, and 3) out-of-hours calls
The first step is to define the types of calls you want to differentiate; then move
on to changing call type definitions and assigning greetings to call types.

Call Types

Internal
External
Busy
No answer
Out-of-hours

Defining Call Types (the first time)

1. Press
3
2. Press one of the following:
Differentiate internal/external calls.
1
Differentiate busy/no answer calls.
2
3. Press one of the following:
Differentiate out-of-hours calls.
3
Make no distinction between prime time and out-of-hours calls.
4
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Those from callers at your business location.
Those from outside your business location.
Those that come in when you are using your telephone line(s).
Those that come in when you do not answer.
Those that come in after standard business hours—defined by
your system administrator.
(Weekend greetings must be activated manually—basic mode
only.)
from the Activity Menu.
4